SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Diploma: Business Management 
SAQA QUAL ID QUALIFICATION TITLE
58341  Diploma: Business Management 
ORIGINATOR
General SGB 03 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report.  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  240  Level 5  NQF Level 06  Regular-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 9900/00  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2028-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

The Diploma in Business Management provides a broad understanding of the establishment and management of a business. The programme provides both an academic and theoretical foundation and the applicative practical business skills suitable for the budding entrepreneur or business novice. The aim of the Diploma in Business Management is:
  • to equip the learner with a sound theoretical business background and practical business application skills;
  • To enable learners to start SME (Small and Micro Enterprise) ventures or investigate the option of going into business by operating a franchise;
  • To enable learners to utilize the knowledge gained to draw up a comprehensive business plan in support of financial applications towards the establishment of a small business venture through Khula and other financing concerns.

    Rationale:

    The addressing of equity in the workplace environment and the provision of competencies linked to job creation in South Africa is a matter of economic, social and political importance. In order to create opportunities for individuals entering the job market or investigating the starting of a business venture, skills facilitating individual contribution to the business environment in a productive manner are regarded as a necessity.

    The qualification provides a good business skills foundation availing opportunities for the individual interested in the starting of a business venture and or the acquiring of a franchise business venture as the qualification provides foundational knowledge over a broad business spectrum. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The qualification assumes that the learner is competent in the language of instruction of the provider and that the learner has passed grade 12 in the secondary school phase or at least are in possession of an equivalent NQF level 4 qualification. Learners can also access the qualification at the age of 23 where the necessary experience has been obtained through skills obtained otherwise.

    Recognition of Prior Learning:

    In the evaluation of qualifications obtained Syllabus content and currency of the qualification is taken into consideration. Credits for subjects to a maximum of on third of the qualification offered can be provided after the evaluation of the qualification by the following the procedure as indicated:

    1. The registration of the qualification will be scrutinized. In the event of the qualification being registered,
    2. Syllabus overlap will be investigated in conjunction with the subject lecturer. In the event of a positive comparison in content,
    3. The matter will be referred to the quality assurance committee who will,
    4. Decide on a final recommendation and decision
    5. A copy of the decision will be kept on record with the learner`s academic and administrative record. 

    RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    Learning outcomes:

    Practical Competencies

    The learner will be able to:
    1. Demonstrate understanding of the processes involved in business communication through the integration of knowledge gained in the correct and effective use of oral and written communication in the applicable format and by applying communication skills to assignment s and projects forming part of other programme components.
    2. Demonstrate effective use of computer skills with specific emphasis on word processing, the doing of budgets on excel and the effective use of access and Powerpoint for the creation, record-keeping and retrieval of different types of information on an advanced level.
    3. Demonstrate the application of knowledge gained in terms of the integration of creativity, innovation and the screening of business opportunities in the realm of entrepreneurship.
    4. Demonstrate ability to identify and plan for relevant financial and legal requirements linked to the establishment of a business enterprise.
    5. Demonstrate the application of knowledge gained in the area of marketing by compiling a marketing plan as part of the required business plan format.
    6. Identifying and analyzing various types of business promotion suited to the identified area of operation in the business environment for suitability, investment return potential and the reaching of an identified consumer base.
    7. Apply generic management principles including planning, organizing, implementation, time management and control as part of the development of a work ethic of self -management.
    8. Incorporate the principles of customer relationship management in the planning of operations of a SME.

    Foundational Competencies

    The learner will be able to:
    1. Demonstrate understanding of the importance of Communication both as an interactive and business environment tool in order to utilize effective communication skills with different role players for the gathering, reflection and reporting of information linked to the specific area of responsibility both in written and typed format through the application of computer literacy competencies.
    2. Demonstrate a good foundational understanding of different forms of business ownership, resources requirements and the options available in South Africa in terms of franchising opportunities.
    3. Calculate the cost, input, break-even and profit margins of a potential business enterprise in the relevant financial and budgetary formats.
    4. Assess specific requirements in terms of marketing and sales and the promotion of a product or service in the business environment.
    5. Demonstrate understanding of the role and function of customer relationship in the successful business environment
    6. Demonstrate understanding of the business environment with a specific emphasis on organizational design, organizational culture, diversity, authority, and the nature of business management within the domain of the small firm.
    7. Incorporate knowledge gained in the preparation and evaluation of a detailed business plan, meeting the requirements of a financial organization in support of a financial application.

    Reflexive Competencies

    The learner will be able to:
    1. Identify and explain the role, purpose and application of communication in the business environment
    2. Apply relevant computer knowledge in the setting up, and maintaining of different types of communication, business records, databases, budgets and a business plan within the parameters of individual business interest.
    3. Evaluate business opportunities and feasibility potential for the establishment of a SME or operating of a franchise through the assessment of relevant factors and forecasts both from an operational and financial perspective.
    4. Identify the factors influencing various aspects of the management and operation of a business venture.

    Critical Cross-Field Outcomes:

    The qualification contributes to the development of competencies linked to critical cross-field outcomes including:
  • Communication
    A strong emphasis is placed on business communication skills in the programme through the lecturing of Business Communication theory and the application of skills.
  • The use of Science and Technology
    Learners are provided with a sound foundation in terms of computer literacy to be utilized in the application of skills obtained in the more theoretical components of the programme.
  • Problem solving
    Problem solving skills are developed through the completion of various assignments and programme related activities where learners are expected to address practical problem scenarios relevant to the content of the programme.
  • Working with others
    In addition to individual input learners are also expected to develop group interaction skills through the completion of assignments in group context. The practical exposure to group dynamics will be utilized effectively in the promotion of a culture of teamwork often expected in employment situations.
  • Organizing and managing oneself
    Organizational and planning skills are developed in the execution of progamme related activities.
  • Critical thinking skills
    Learners are required to apply knowledge gained in practical scenarios linked to programme content in order to promote initiative and problem solving skills in the workplace.
  • Understanding the world as a set of related systems
    The programme contributes to the enhancement of employability of the individual in the employment market as the necessary theoretical and practical skills foundation is developed for career path development in the employment sector 

  • ASSOCIATED ASSESSMENT CRITERIA 
    Formative and summative assessment is used to gauge the learner`s performance. Learners are continuously assessed via practical, group and class assignments, essays, presentations, and tests. Integrated assessment is done by means of a 3 hour written examination and practical assignments at the end of each semester.

    Learners are expected to demonstrate knowledge and skill through:

    i. The correct and effective use and application of verbal and non-verbal communication and communication formats accepted in the business environment by incorporating theoretical understanding of the principles and models of communication.

    ii. Utilizing and incorporating principles of communication skills in the sourcing of information, the planning and presentation of a professional business plan

    iii. Show a good understanding of the requirements, use and application of computer literacy skills in terms of the creation, recording, storing and accessing of information, the creation and maintenance of a customer database and for the preparation and presentation of a business plan supporting an application for seeding capital / finances.

    iv. The correct and effective use and application of marketing theory for the planning of a marketing strategy with an emphasis on the effective utilization of various media for advertising of a product service or brand.

    v. Demonstrate competence at applying the theoretical principles of management in the planning, implementation and control of infrastructure, resources and operational activities.

    vi. Demonstrate knowledge and understanding of the role and function of advertising, sales and marketing as variables impacting on the planning, design, implementation and assessment of a marketing campaign for a SME.

    vii. Demonstrate foundational knowledge of customer relationship management and service in a business environment.

    viii. Demonstrate the effective handling of financial aspects associated with cash flow projections and pro-forma balance sheets and income statements according to accepted standards and principles in the evaluation of a business opportunity.

    ix. Demonstrate an integration of skills and knowledge gained by planning, designing and presenting of a business plan integrating organizational planning and design, a marketing plan, product and services plan, financial forecasts and executive summary for a product / service or franchise outlet.

    Integrated Assessment:

    Learners are assessed on a continuous basis throughout the academic period and can only gain access to the examination if they meet the requirements stipulated for each section of the programme. Theoretical knowledge and the application of knowledge are measured against the identified outcomes by means of content driven projects, assignments, class presentations and practical work. This is supplemented by assessment through theoretical and practical class tests and examinations.

    The assessment of the programme is governed by the institution Rules and Regulations. 

    INTERNATIONAL COMPARABILITY 
    The institution endeavors to ensure that all qualifications offered, compares well with industry standards and requirements on a national and international level. This is mainly achieved through input during the compilation and assessment of the programme during the development phase and subsequently through reviews driven by the Programme Advisory Committee. The advisory committee includes industry experts and tuition providers with a sound academic acumen. The experience of the working environment of the various members ensures currency and the maintenance of relevant content.

    The utilization of academic material including textbooks published nationally and internationally is also used to ensure comparability. The generic business management and marketing components of the programme compares well in terms of national and international industry standards on this level and the principles of franchising was benchmarked against the standards of the Franchising Institute of South Africa who has international links. 

    ARTICULATION OPTIONS 
    The programme articulates vertically with programmes such as the Diploma in Marketing Management the diploma in Advertising and the fundamental skills obtained avails entry opportunities for further studies in computer skills and business studies such as a B Degree with service providers within the Advtech group of companies. 

    MODERATION OPTIONS 
    External examiners and moderators are appointed to validate Learner assessments. The appointment of individuals in this capacity is governed by specific regulations and individuals are selected for appointment against the set of criteria.

    Curriculum Vitaes of the potential candidates are scrutinized and qualifications as well as industry and academic experience in the subject field are evaluated. Individuals are contacted for a personal interview and are contracted for their services linked to their area of expertise.

    Recommendation of a moderating body:

    The qualifications and experience required from external examiners and moderators with regard to this programme:

    The selected individual will meet the following minimum requirements to be appointed as an external examiner/moderator:
  • The individual should not be an active lecturer at the instituion.
  • The individual should have lecturing and assessment experience in the field of tertiary education.
  • The individual must have at minimum a NQF level 6 qualification, but preferably a NQF level 7 qualification in the subject for which the paper is set.
  • The individual should be familiarized with the syllabus content and required outcomes of the syllabus.
  • The individual must have relevant practical working experience in the field of study.

    In the validation of the assessment it is the responsibility of the individual to:
  • Scrutinize the standard of the paper in accordance to the syllabus of the subject.
  • Ensure that the outcomes requirements are assessed adequately and in a fair manner.
  • Ensure that all questions included in the paper meet the requirements of clarity and that no ambiguous interpretations will occur
  • Ensure that academic and the application of academic knowledge are adequately tested.
  • Scrutinize the memorandum to be used for the marking for accuracy of all papers written for the specific subject.

    Evaluation context of external examiners and moderators.

    External examiners and moderators contribute predominantly to the quality assurance process through input delivered on the standard of examinations utilized at the end of the academic period which depends on whether the subject is offered is assessed as a year course or semester course. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    The required qualifications of assessors:

    The selection and appointment of assessors are governed by the institution rules and regulations. Assessors for specific subjects included in the programme are required to meet the criteria:
  • The individual must have at least a NQF level 6 qualification in the subject for which the paper is set.
  • The individual must be au fait with the syllabus content and required outcomes of the syllabus.
  • The individual must have relevant lecturing experience in the subject.
  • The individual must preferably have practical working experience in the field of Study.

    It is the responsibility of the individual to:
  • Draft the paper in accordance to the syllabus of the subject.
  • Ensure that the outcomes requirements are assessed in the paper.
  • Ensure that the paper is constructed in a fair manner to test the appropriate syllabus content.
  • Draft the Master memorandum to be used for the marking of all papers written for the specific component. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    As per the SAQA decision to re-register all provider-based qualifications on the National Qualifications Framework that meet the criteria for re-registration, this qualification has been re-registered from 1 July 2018. As per the SAQA decision to re-register all provider-based qualifications on the National Qualifications Framework that meet the criteria for re-registration, this qualification has been re-registered from 1 July 2018. This qualification has been derived from a provider-based qualification, in order to record Learning Programmes against it. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    LP ID Learning Programme Title Originator Pre-2009
    NQF Level
    NQF Level Min Credits Learning Prog End Date Quality
    Assurance
    Functionary
    NQF Sub-Framework
    58372  Diploma in Business Management  Helderberg College  Level 5  NQF Level 06  400     CHE  HEQSF 
    58371  Diploma in Business Management in Accounting  Helderberg College  Level 5  NQF Level 06  396  2023-06-30  CHE  HEQSF 
    58373  Diploma in Business Management in Marketing  Helderberg College  Level 5  NQF Level 06  400  2023-06-30  CHE  HEQSF 
    49054  Diploma: Business (with specializations in Accounting, Management, Marketing Management, Human Resource Management)  Helderberg College  Level 5  Level TBA: Pre-2009 was L5  439  2006-06-30  CHE  HEQSF 
    61696  Diploma: Business Management  Anchorlite College  Level 5  Level N/A: Pre-2009 was L5  246     CHE  OQSF 
    62549  Diploma: Business Management  Business Management Training College (Pty) Ltd  Level 5  Level TBA: Pre-2009 was L5  263  2011-06-08  CHE  HEQSF 
    36037  Diploma: Business Management  Durban College Of Management And Economics  Level 5  Level TBA: Pre-2009 was L5  240  2006-06-30  CHE  HEQSF 
    58370  Diploma: Business Management  ICESA City Campus - Durban  Level 5  Level N/A: Pre-2009 was L5  245  2018-12-31  CHE  HEQSF 
    21058  Diploma: Business Management  Intec College  Level 5  Level N/A: Pre-2009 was L5  240     QCTO  OQSF 
    24346  Diploma: Business Management  Oval International Computer Education  Level 5  NQF Level 06  360  2018-10-25  CHE  HEQSF 
    35965  Diploma: Business Management  Rosebank Business College  Level 5  Level N/A: Pre-2009 was L5  240     CHE  OQSF 
    58685  Diploma: Business Management  The Independent Institute of Education  Level 5  Level TBA: Pre-2009 was L5  240  2018-12-31  CHE  HEQSF 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    LP ID Learning Programme Title Accredited Provider
    58372  Diploma in Business Management  Helderberg College  
    58371  Diploma in Business Management in Accounting  Helderberg College  
    58373  Diploma in Business Management in Marketing  Helderberg College  
    61696  Diploma: Business Management  Anchorlite College  
    62549  Diploma: Business Management  Business Management Training College (Pty) Ltd  
    21058  Diploma: Business Management  1. Damelin Correspondence College
    2. Intec College  
    58370  Diploma: Business Management  1. ICESA City Campus - Durban
    2. ICESA City Campus - Pietermaritzburg  
    35965  Diploma: Business Management  Rosebank Business College  
    58685  Diploma: Business Management  The Independent Institute of Education  



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.