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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| Advanced Certificate in Operations Management |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 91993 | Advanced Certificate in Operations Management | |||
| ORIGINATOR | ||||
| Production Management Institute | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| CHE - Council on Higher Education | HEQSF - Higher Education Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| Advanced Certificate | Field 03 - Business, Commerce and Management Studies | Generic Management | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 120 | Not Applicable | NQF Level 06 | Regular-Provider-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Registered | EXCO 0733/25 | 2024-06-30 | 2027-06-30 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2028-06-30 | 2031-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| Purpose:
The purpose of the Advanced Certificate in Operations Management is to equip learners already in industry as well as learners wishing to enter industry with the advanced knowledge, principles, and techniques required to effectively manage operations within an organisation. This qualification enhances career prospects by developing critical skills in process optimisation, resource management, and operational efficiency key competencies for roles in production, logistics, and supply chain management. Graduates will be well-positioned for career growth in operations management and can further advance their expertise through higher-level qualifications. Upon achievement of the qualification, learners may build a career pathway in operations management by enabling them to fulfil or progress to junior and middle management positions in industry.. The Exit Level Outcomes were aligned with the level descriptors and were informed by the stated purpose of the qualification. The qualification aims to provide the learner with exposure to the principles, concepts, and techniques which would aid in the management of the operations process within the greater context of the business environment, as aligned to the exit level outcomes. The learner is introduced to the more generic modules of human resources and financial management allowing the learner to expand their knowledge base and understand the context within which the Operations Manager functions. The introduction of the Contemporary Management module allows the learner to understand and apply the principles of planning, organising, leading and controlling in an environment where the 4IR requires flexibility and adaptability, and will therefore enhance their ability to manage operations as well as manage a team. Rationale: Following extensive consultation with the client community, specifically in automotive manufacturing and logistics, a need was identified for a shorter qualification that equips employees at a junior or middle management level or those who aspire to become junior managers, with a holistic and more advanced view of the operations function. The qualification imparts knowledge of the principles and concepts that inform their daily activities over a range of disciplines. This need follows from the recognition that the junior manager and middle manager are key figures in the effective and efficient attainment of the organisation's objectives. This qualification has operations management as its core discipline, whilst it also provides insights in the disciplines of quality, logistics, human resources and financial management as well as general management. A further module has been included to develop an understanding of the most used quantitative methods in industry to allow for a more systemic approach to problem-solving and data analytics. The diversity of this qualification will enable the learner to enter various career pathways. Knowledge of the principles, cognitive tools, and concepts that underlie these fields of study is essential for the junior/middle manager to understand the contribution that they make to the effective management of the operations function within their industry. The qualification is consistent with the objectives of the National Skills Development Policy in that it aims to equip learners with usable skills underpinned by the necessary knowledge to enhance understanding and provide a basis for further development. Qualification contributes to both regional and national goals by: The qualification is primarily designed to provide access for learners already employed in industry but is also open to other categories of learners. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Recognition of Prior Learning (RPL):
The institution's policy is based on three principles: recognising all formal and informal learning to enhance access to further education; assessing prior learning to ensure applicants can succeed at their desired level; and acknowledging the multidisciplinary nature of Production Management, allowing diverse academic backgrounds for entry. Recognition of Prior Learning (RPL) at the institution is categorised into RPL for programme access and RPL for module exemption. As per CHE regulations, no more than 10% of a cohort of learners will be admitted through an RPL process. A learner cannot be granted an exemption for more than 50% of the modules in a qualification. Entry Requirements: The minimum entry requirement for this qualification is: |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification consists of compulsory modules at NQF Level 6 totalling 120 Credits:
Compulsory Modules, NQF Level 6, 120 Credits: |
| EXIT LEVEL OUTCOMES |
| 1. Understand the role of management in business and apply the fundamental tasks of the management process.
2. Demonstrate an understanding of human resource management tasks and functions within the context of current labour legislation. 3. Describe and analyse process design; design of products and services; and supply network design and forecasting within the operations field. 4. Understand and analyse financial statements. 5. Explain and apply the principles, roles, and performance of various logistics activities. 6. Define and understand the measurement of quality characteristics as well as the integration of the environment, health, and safety requirements within the quality management systems (including risk identification and total productive maintenance initiatives). 7. Describe, understand, and apply basic problem-solving and decision-making techniques in the workplace. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Associated Assessment Criteria for Exit Level Outcome 5: Associated Assessment Criteria for Exit Level Outcome 6: Associated Assessment Criteria for Exit Level Outcome 7: Integrated Assessment Even though the nature of the qualification is essentially academic and theoretical the emphasis in the tasks and assignments is on the integration of the theory with actual practice. The tasks encourage the learners to integrate theory and practice and to reflect on the application of the theory in their own work environment and other unfamiliar environments. The institution's qualifications do not have a WIL component as majority of learners are already employed; however, all formatives include a component of integrated learning where learners would need to apply theory in real life examples in a workplace. Formative Assessment: Each of the components described in the Exit Level Outcomes and Associated Assessment Criteria have several tasks associated with them. The tasks vary in number and complexity depending on the characteristics of the outcome and criteria. The tasks constitute the prime formative assessment mechanism and can be either individual or group assignments. Group tasks are incorporated to provide practice in working effectively as a team. They include a presentation element which develops the ability to communicate effectively utilising a range of techniques. The assignments test the reflexive component of assessment. At this level the emphasis is on integration of theory and practice in a variety of environments. For all modules except quantitative modules, learners will complete one formative assignment that focuses on the application of theory. For quantitative modules like Applied Mathematics, Business Statistics and all Finance modules, learners will write two tests. The formative assessments produce the course mark, and a learner must achieve at least 50% for admission to the exam. Summative Assessment: Examinations are the primary summative assessment method. Use is made of case studies and practical exercises in examinations wherever appropriate. The examinations assess the learners' understanding of the theoretical learning (Foundational Competence). The tasks and assignments provide a means to assess the learners` ability to apply the theory to real workplace situations (Practical Competence). The following sub-minima must be achieved by the learner: The following must be achieved in order to qualify for a supplementary: |
| INTERNATIONAL COMPARABILITY |
| This qualification is comparable with the following international qualifications in terms of the module competencies the learner is to master.
Country: Canada Institution: University of Toronto Qualification Title: Certificate in Operations and Supply Chain Management University of Toronto in Canada offers a Certificate in Operations and Supply Chain Management which takes in the efficient administration, measurement, analysis and supervision of the effective operational processes within an organisation. Included are product and facility management, service, purchasing, warehousing, inventory and quality control, logistic, transportation and distribution. The one-year qualification comprises of eight modules which cover three core themes: Similar to the institution's qualification, it takes into consideration the broader management context, introducing generic learning topics like human resources and finance. The curriculum is aligned with the body of knowledge linked to major certifications and professional associations in OSCM, which would indicate that from an international comparability perspective, the qualification is well-aligned. Several additional qualifications were considered for international comparability. All the certificate programmes that were considered at an undergraduate level were shorter in duration and thus unlikely to provide learners with the required knowledge and skills that the institution's learners are afforded with the full year programme. There are several graduate certificate programmes available in countries like the USA, Canada and Switzerland. Although the curricula for these qualifications were in most cases very similar to the exit level outcomes of the qualification, the admission criteria required an undergraduate degree. One such course is the Graduate Certificate in Operations Management offered by Fanshawe College in Canada: Country: United States of America Institution: Global Management Academy Qualification Title: Advanced Certificate in Operations Management This one-year postgraduate program is designed for university and college graduates aiming to pursue a career in operations management. The curriculum focuses on developing supervisory skills and managing operations within organisations of varying sizes and complexities. Key areas of study include: The qualification emphasises a comprehensive understanding of the global economy and the planning and management of operations across various sectors. Graduates of this program are prepared for various roles in manufacturing, healthcare, education, service industries, retail, and construction. Potential positions include operations coordinator, warehouse operations manager, materials manager, operations manager, manufacturing manager, production scheduler, production manager, facilities manager, logistics manager, purchasing manager, and project manager. Conclusion: Learners who would like to be involved in any product or service-oriented environment can benefit from this qualification. The international qualifications are the same duration (one year) as the current qualification and the module competencies are comparable. As shown in the next section, there is a considerable scope for horizontal, vertical and diagonal articulation. |
| ARTICULATION OPTIONS |
| This qualification allows possibilities for vertical and horizontal, and diagonal articulation.
Horizontal Articulation: Vertical Articulation: Diagonal Articulation |
| MODERATION OPTIONS |
| N/A |
| CRITERIA FOR THE REGISTRATION OF ASSESSORS |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2015. |
| NOTES |
| N/A |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | Production Management Institute of Southern Africa - Bellville |
| 2. | Production Management Institute of Southern Africa - Durban |
| 3. | Production Management Institute of Southern Africa - Johannesburg |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |