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SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Occupational Certificate: Transport Clerk 
SAQA QUAL ID QUALIFICATION TITLE
94025  Occupational Certificate: Transport Clerk 
ORIGINATOR
Development Quality Partner-TETA 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Occupational Certificate  Field 11 - Services  Transport, Operations and Logistics 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  121  Not Applicable  NQF Level 04  Regular-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  EXCO 0425/24  2018-07-01  2025-12-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-12-30   2029-12-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to prepare a learner to operate as a Transport Clerk. A Transport Clerk compiles and keeps records of operational aspects and coordinates the timing of passenger services in accordance to a schedule, contract and/or private hire, and prepares reports for management.

A qualified learner will be able to:
  • Plan and prepare transport schedule.
  • Allocate and dispatch drivers to shifts.
  • Monitor and inspect trips and maintain operational documents and records.
  • Prepare reports for management.

    Rationale:
    South Africa, as is the case with all industrialised and developing countries, has a need of a skilled workforce that is able to provide the products and services required by its citizens. South Africa has to compete internationally with other countries in marketing its products and services. What matters in the global economy are high quality products and services, which in turn require high levels of skill and productivity in the country offering them. The particular skills shortages related to the South African economy and its intended growth rate have been identified and the Training Providers is seen as an ideal vehicle to address those shortages. This should result in South Africa having the kind of employees who are able to supply products and services that match those offered by other countries.

    Transport operations deal with the movement and supply of freight (goods and livestock) and passengers from origin to destination in terms of stakeholder requirements. It involves the movement of any and all goods and materials from raw material stages, through the manufacturing process, to the delivery of finished products and their disposal. It also deals with the routing and/or scheduling of freight and passengers, using all transport modes and related activities. (Related activities include warehousing).

    This qualification establishes the essential knowledge and skills required for the competence to facilitate Transport Operations, and specify the assessment requirements for recognition at this level. Learners completing this qualification will be able to facilitate operations within the transport environment, within a framework of company specific policies, processes and procedures.

    This qualification will provide learners with access to employment opportunities within the Transport Operations environment. Learners will be able to take responsibility for the facilitating the transportation of goods nationally as well as internationally. The benefit for organisations and the community lies in the continuous improvement of transport service levels. Government is also committed to improving the public service by supporting the transformation of transport operations. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Recognition of Prior Learning (RPL):
    RPL for access to the external integrated summative assessment:
    Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record.

    RPL for access to the qualification:
    Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. 

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification is made up of the following compulsory Knowledge and Practical Skill Modules:
    Knowledge Modules:
  • Health, Safety, Quality and Legislation, NQF Level 4, 8 Credits.
  • Environment, Energy Efficiency and Ethics, NQF Level 4, 4 Credits.
  • Industry Contexts, NQF Level 4, 7 Credits.
  • Business Essentials, NQF Level 4, 5 Credits.
  • Transport Risk, NQF Level 4, 6 Credits.
    Total: 30 Credits.

    Practical Skill Modules:
  • Plan and prepare transportation schedule, NQF Level 4, 20 Credits.
  • Co-ordinate the allocation of drivers to vehicles and confirm pre-inspection reports, NQF Level 4, 15 Credits.
  • Allocate inspectors/regulators/point dispatchers to points and compile inspections/monitoring sheets and reports, NQF Level 4, 10 Credits.
    Total: 45 Credits.

    This qualification also requires the following Work Experience Modules:
  • Developing transport schedules, NQF Level 4, 10 Credits.
  • Assigning of driver schedules and collation of trip documentation, NQF Level 4, 20 Credits.
  • Monitoring trips and conduct route allocation inspections, NQF Level 4, 16 Credits.
    Total: 46 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. The ability to plan and prepare transport schedule.
    2. The ability to allocate and dispatch drivers to shifts.
    3. The ability to prepare reports for management. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Transport activities are selected and recorded according to standard operational procedure.
  • Vehicles are selected and classified according the Road Traffic Act, customer requirements and standard procedures.
  • Selection of driver availability is done according the RTA, RTQS system and standard procedures.
  • Customer requirements and specifications are considered in the planning and preparation of the transportation schedule.
  • Documents are selected and completed according to standard operational procedures and validated against Legislation.
  • Demonstrate knowledge and understanding of planning and preparing a transportation schedule.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Coordination of drivers are in line with the trip request received and according to standard operational procedure.
  • Pre-trip vehicle inspection forms conform to legislation and standard procedures and checklist.
  • Demonstrate knowledge and understanding of allocating and dispatching drivers to shifts.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • Vehicle inspectors are appointed and dispatched in accordance with company regulations.
  • Vehicles operations are conducted and assessed in accordance with standard operational procedure.
  • Reports are compiled and inspected following rules, regulations, policies and procedures.
  • Demonstrate knowledge and understanding of preparing reports for management.

    Integrated Assessment:
    Integrated Formative Assessment:
    The skills development provider will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated external summative assessment.

    Integrated Summative Assessment:
    An external integrated summative assessment, conducted through the relevant QCTO Assessment Quality partner is required for the issuing of this qualification. The external integrated summative assessment will focus on the Exit Level Outcomes and Associated Assessment Criteria. 
    		•

    INTERNATIONAL COMPARABILITY 
    The international comparability study conducted specifically focused on identifying occupational standards or qualifications used in other countries that might contain indicators of best practice that could be used for comparison to or in the development of the transport clerk (transport coordinator) qualification at NQF Level 4 to be submitted for registration on the South African NQF.

    The following possible best practice exemplars were identified:
  • Elements and scope in relevant to transport functional areas within the Australian Qualifications Framework.
  • Functional tasks and job profiles from Australia, United Kingdom, United States America, New Zealand.

    The data collection process included the following:
  • Focus of international benchmarking, which occurred continually throughout the Project, through an open communication process, consultation as well as requested comments and Standards.
  • The international comparability study was done in various countries, such as Australia, New Zealand, United Kingdom and South Africa.

    Conclusion:
    The majority of our consultation processes included in depth industry consultation with individuals in constant contact with international academic and trade bodies assisting us with the content and applications.

    The identification of tasks and job profiles is based upon a sound methodology and extensive consultation with practitioners, resulting in valid and credible outputs that informed the development of the qualifications and unit standards. Useful comparisons may be drawn between the environmental trends identified in the best practice countries and those affecting the competencies covered in these qualifications and unit standards. 
    		•

    ARTICULATION OPTIONS 
    This qualification may articulate to other qualifications in the area of Transport, Operations and Logistics. 

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2015. 

    NOTES 
    Qualifying for External Assessment:
    In order to qualify for an external assessment, learners must provide proof of completion of all required modules by means of statements of results and work experience including Foundational Learning Competence or equivalent.

    Additional legal or Physical Environment:
    None

    Criteria for the Accreditation of Providers:
    Accreditation of providers to provide this qualification will be done against the criteria as reflected in the relevant curriculum on the QCTO website.

    The curriculum title and code is Transport Clerk: 432301000.

    Trades Covered by this Qualification:
    This qualification covers the following trades as recorded on the NLRD:
    None

    Part-Qualifications:
    None. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.