SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Analyse, interpret and communicate information 
SAQA US ID UNIT STANDARD TITLE
120304  Analyse, interpret and communicate information 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for elected political leaders and public sector officials involved with the service delivery activities that require use of public assets to render services to communities. This Unit Standard will also be useful for South Africa's public officials and political executives, strategic executive managers and other role-players. The qualifying learner will be able to apply communication knowledge, skills and values which will contribute to the improvement in service delivery to communities.

The qualifying learner is capable of:
  • Collating and categorising information.
  • Analysing information.
  • Developing conclusions and recommendations.
  • Communicating conclusions and recommendations according to organisational and legislative requirements. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 4. It is also recommended that learners are competent in Computer Skills at NQF Level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collate and categorise information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information collation method is selected based on required analysis. 

    ASSESSMENT CRITERION 2 
    Measures to minimise the impact are implemented in line with the required analysis. 

    ASSESSMENT CRITERION 3 
    Data is captured in a format that protects its integrity and is accessible to users. 

    ASSESSMENT CRITERION 4 
    Data is stored in accordance with information categories of the organisational knowledge management system. 

    SPECIFIC OUTCOME 2 
    Analyse information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Data is analysed using analysis techniques based on information required. 

    ASSESSMENT CRITERION 2 
    Analytical techniques are applied in accordance with methodological conventions. 

    ASSESSMENT CRITERION 3 
    Variations and anomalies are recorded in accordance the prescripts of the methodology. 

    ASSESSMENT CRITERION 4 
    Anomalies are acted upon without compromising the validity of the analysis. 

    SPECIFIC OUTCOME 3 
    Develop conclusions and recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Interpretation methods are applied consistently to all the information. 

    ASSESSMENT CRITERION 2 
    Conclusions drawn are derived from a logical interpretation of the information. 

    ASSESSMENT CRITERION 3 
    Key points of the conclusion(s) are documented in accordance with organisational reporting format. 

    ASSESSMENT CRITERION 4 
    A valid analysis is provided as an addendum to the report to support assumptions made. 

    SPECIFIC OUTCOME 4 
    Communicate conclusions and recommendations according to organisational and legislative requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information presented reflects the key points, is traceable, unambiguous and is a valid reflection of the data. 

    ASSESSMENT CRITERION 2 
    The information presented meets the requirements of organisational reports in terms of format, style, detail and complexity. 

    ASSESSMENT CRITERION 3 
    The method of presentation meets the organisational and legislative requirements of timing, distribution, confidentiality and security. 

    ASSESSMENT CRITERION 4 
    The information presented is in line with audience needs. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The Public Services Act.
  • The Municipal Systems Act and the Municipal Structures Act.
  • The Promotion of Administrative Justice Act.
  • The Promotion of Access the Information Act.
  • The Batho-Pele White Paper on Transforming Public Sector Service Delivery.
  • Public Finance Management act.
  • Information flows within the organisation.
  • Customer service techniques.
  • Communication obstacles and techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to analyse and interpret information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to fulfil communication requirements in public service sector. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly to ensure a proactive communication strategy. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to convey the correct and appropriate communication messages. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to convey communications messages. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to integrate communication tools into work context. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that communication problem-solving contexts within the public sector do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
  • Participating as responsible citizens in the life of local, national and global communities by ensuring that communication within the public sector is carried out in a responsible and accountable manner.
  • Be culturally and aesthetically sensitive in relating to all internal and external roleplayers across a range of contexts when apply communication skills in a public sector environment. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Additional

    Articulation Possibilities:

    This unit standard will enable a learner to articulate to other qualifications in Financial Management, Financial Services, Business Administration, Public Finance Management and Administration, Municipal Finance Management and Administration, Generic Financial Management, Leadership in Local Government. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  80547   National Certificate: Auctioneering Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  67467   National Certificate: Municipal Governance  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58759   National Certificate: Ports and Harbours  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Fundamental  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  58995   National Certificate: Weather Observation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Fundamental  62610   National Diploma: Copywriting  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Fundamental  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  TETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1LeadRoot (Pty) Ltd 
    2. Abinet Training & Development 
    3. Acorser Corporate and Business Consulting Cc 
    4. Afriwealth Consulting 
    5. Akhona Skills Fountain and Trading 
    6. All Sorts 108 Skills Development PTY (Ltd) 
    7. Amandla Obunye Training Academy 
    8. Amathuba Learning and Training Centre 
    9. Amber Tower Training 
    10. Anesu Ka Mpho (Pty) Ltd 
    11. Arishi ISD (PTY) Ltd 
    12. ARMS - Audit & Risk Management Solutions 
    13. ATTI Polokwane 
    14. Aubrey Nyiko Business Enterprises 
    15. Avenida Training Agency (Pty) Ltd 
    16. Bantubanye Skills 
    17. Basileia Strategies (Pty) Ltd 
    18. BDCE (Pty) Ltd 
    19. Bells Technical College 
    20. Biz Ed Trading 
    21. Bohlokoa Business Consultancy 
    22. Boland TVET College 
    23. Bona Business Solutions (PTY) LTD 
    24. Bono Skills Development (PTY) Ltd 
    25. Bonstev Consulting and Projects (Pty) Ltd 
    26. Broadmind Leadership Development and Training (Pty) Ltd 
    27. Cale Developments 
    28. Centre for Africa Capacity Building and Development (Pty) Ltd 
    29. Century Business Academy 
    30. Change Strategies Consulting Services CC 
    31. Chartered Institute of Management (Pty) Ltd 
    32. Citiview Trading and Projects 
    33. College of Cape Town 
    34. Commerce Edge South Africa (Pty) Ltd 
    35. Conglomerates Institute (Pty) Ltd 
    36. CTC College(PTY) LTD. 
    37. D and D Lwazi Renaissance Research Development Institute 
    38. Dee's Training ( PTY) Ltd 
    39. Destiny Management Consultants (Pty) Ltd 
    40. Development Bank of Southern Africa (DBSA) 
    41. Digital School of Marketing (Pty) Ltd 
    42. Ditseko Training and Development Services CC 
    43. DotCentre Business Consulting 
    44. Dzindalo Consulting (Pty) Ltd 
    45. E-Login Business Institute (Pty) Ltd 
    46. Edutel Public Service Company 
    47. Equity Training and Consulting 
    48. Ethembeni Multi Service Enterprise (Pty) Ltd 
    49. Excellent Minds Institute (Pty) Ltd 
    50. Extribyte (Pty) Ltd 
    51. Eyamalwandle (Pty) Ltd 
    52. Fachs Business Consulting and Training 
    53. Falcon Business Institute 
    54. Finweb Business Consultancy (Pty) Ltd 
    55. Fort Hare Trading Solutions (Pty) Ltd 
    56. Free State Training and Development Institute 
    57. GATYANA TRAINING ACADEMY 
    58. Gatyana Training Academy (Pty) Ltd 
    59. Genvio cc 
    60. Gleyding Management Institute (Pty) Ltd 
    61. Glicam Trading Enterprise 
    62. Global Steel Merchants (Pty) Ltd 
    63. GOBELA CONSULTING 
    64. Harvestine Investments (Pty) Ltd 
    65. Harvitex cc 
    66. HDPSA GROUP (PTY) LTD 
    67. Higherway Institute of Learning (Pty) Ltd 
    68. iCollege 
    69. Ilinge Labantu Debt Solutions CC 
    70. Immaculate Training and Consulting 
    71. Imperium Consulting (Pty) Ltd 
    72. Innovative Technology Design 
    73. Institute of Busines Management of Southern Africa 
    74. Integrated Corporate Skills Solution 
    75. Isiphephelo Consultants 
    76. Josmap Training Institute 
    77. Kcobodo Training Centre (KTC) 
    78. Kgaka Kgolo Institute 
    79. Khongoloti Training Academy 
    80. Khuphula Training Solutions and Trading (Pty) Ltd 
    81. KMS College 
    82. Kunaku Procurement Solutions (Pty) Ltd 
    83. Le - Mark Training and Development Pty (Ltd) 
    84. Lead Afrika Consulting (Pty) Ltd 
    85. Learncore (Pty) Ltd 
    86. Leronsa Trading Enterprise 
    87. Letlhokoa Management Services 
    88. Lungile Mchunu Consultancy (Pty) Ltd 
    89. Lusa Social Enterprenueship Institute (PTY)LTD 
    90. Mahayi HRD Services cc 
    91. Majuba Technical Vocational Education and Training College 
    92. MAS SAFE SECURITY CC 
    93. Matabane Professional Accountant 
    94. Matash Holdings (Pty) Ltd 
    95. Matontech Trading Enterprise 
    96. Matprodev Consulting 
    97. Matsila Holdings 
    98. Maximum Development Institute 
    99. Mgwezane Training and Management cc 
    100. Milpark Education (Pty) Ltd 
    101. Mission Point Trading 69 
    102. MMPS Holdings 
    103. MOD - MOSH Projects and Consulting 
    104. Mokoai Business Solutions (Pty) Ltd 
    105. Molly Malete Productions CC 
    106. Mowils Consultants 
    107. Mpumalanga School of Government - MPSG 
    108. MSC Education Holdings (PTY) LTD 
    109. Nare Training and Development 
    110. National Skills and Technical College 
    111. Ndotha General Trading 
    112. Nghunyule Investments 
    113. Nkqubela Community Developers 
    114. NokushoM Consultancy and Trading 
    115. Orbit TVET College 
    116. Orchards Graduate School (Pty) Ltd 
    117. Pacinamix 
    118. Pamodzi Training Services 
    119. Performance Management Collaborative Africa (Pty) Ltd 
    120. Peuneo (Pty) Ltd 
    121. Phoka Tshela Projects 
    122. Pholo Human Capital (Pty) Ltd 
    123. Phunda Maria Consulting 
    124. Pioneer Business Consulting 
    125. PMA Holdings (PTY ) LTD. 
    126. PND Academy of Learning 
    127. Poshido Trading 
    128. Positive Thinking Consultants cc 
    129. Practicon Training 
    130. Prestige Leaders Consulting (Pty) Ltd 
    131. Primeserv Corporate Solutions 
    132. Prodigy Business Services 
    133. Profounder Intelligence Management Services 
    134. Prosam Consulting Group (Pty) Ltd 
    135. Prospen Group (Pty) Ltd 
    136. Quintax Training and Development 
    137. Ramaja Training and Business Consultancy (Pty)Ltd 
    138. Ramazwi Security Service and Training Agency (Pty) Ltd 
    139. Rams Professional Training and Conferencing 
    140. Ratomac Trading Consultants (Pty) Ltd 
    141. Reflections Development Institute 
    142. Regen Institute of Leadership and Management Education 
    143. Regenesys School of Public Management 
    144. Ribolla Learning Academy 
    145. Ritepath HR Solutions 
    146. RKM Consultancy and Trading 
    147. SA Maritime School and Transport College 
    148. Saint Colonel Graduate Institute 
    149. Sampatla Procurement Solutions (Pty) Ltd 
    150. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    151. Sbongukhanyo (Pty) Ltd 
    152. Silver Streak Trading 649 CC 
    153. Simba Skills Consultants 
    154. Sims Khula Training & Skills Development 
    155. Sisizathu Training 
    156. SIZA NESU TRAINING AND DEVELOPMENT 
    157. Sizanesu Consulting 
    158. Skills Share Africa Institute 
    159. South Africa School of Diplomacy, Protocol and Public Administration 
    160. South African Centre for Business Studies (Pty) Ltd 
    161. South African Weather Service 
    162. Southern African Institute of Learning 
    163. Spears Business and Life Coach Consulting 
    164. STARPLEX 408 CC 
    165. Starplex408 Pty) Ltd 
    166. Step Ahead Academy (Pty) Ltd 
    167. Striving Mind Trading 289 
    168. Summat Training Institute (Pty) Ltd 
    169. Synergy Corporate (Pty) Ltd 
    170. T Mabuya and Associates (Pty) Ltd 
    171. Tachfin Holdings 
    172. Tanosa Trading CC 
    173. Tasc Business Consulting and Training 
    174. Thandiwenathi (Pty) Ltd 
    175. Thasha Training and Consulting 
    176. The Finishing College (Pty) Ltd 
    177. The Iscariota Group 
    178. The Justice College 
    179. The Legacy Four 
    180. Thobologo Training and Education Group (Pty) Ltd 
    181. Thubelihle Graduate Institute 
    182. Thubelihle Graduate Institute (Pty) Ltd 
    183. Thuto Lore Academy 
    184. Tinotel Communications 
    185. Tippinggate Business Solutions 
    186. Tloumogale Business Development & Consulting 
    187. Tloumogale Business Development & Consulting (Pty) Ltd 
    188. Tonex Management Solutions (Pty) Ltd 
    189. Trainyoucan (Pty) Ltd 
    190. Transafric Consulting Pty Ltd 
    191. Tshwane Training Institute (Pty) Ltd 
    192. Tsoelopele Leadership Consulting (Pty) Ltd 
    193. Tumpu Trading and Projects 
    194. Ukwakhile Projects (PTY) Ltd 
    195. Umfolozi College for TVET 
    196. University of Pretoria 
    197. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    198. Vuca Institute of Leadership Development 
    199. Vumilia Africa Group 
    200. Vurhena Business Consultancy 
    201. Vusheni Learning Academy 
    202. Weinvest Investments 
    203. Welas African Kitchen CC 
    204. World Pace Development and Training Institute 
    205. Yellow Media Publishing Group (Pty) Ltd 
    206. Zambezi Accounting (Pty) Ltd 
    207. Ziya Investment Holdings Pty Ltd 
    208. Ziyana Business Consulting and Training (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.