SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Diploma: Food and Beverage Management 
SAQA QUAL ID QUALIFICATION TITLE
61596  National Diploma: Food and Beverage Management 
ORIGINATOR ORIGINATING PROVIDER
SGB Hospitality,Tourism,Travel, Leisure and Gaming   
QUALITY ASSURING BODY NQF SUB-FRAMEWORK
The individual Quality Assuring Body for each Learning Programme recorded against this qualification is shown in the table at the end of this report.  The individual NQF Sub-framework for each Learning Programme recorded against this qualification is shown in the table at the end of the qualification report. 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  255  Level 5  NQF Level 05  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 0695/12  2012-07-01  2015-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2016-06-30   2020-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
This qualification has been developed for professionals in the food and beverage service industry (hospitality). It brings together elements of food and drink preparation and service as well as management. This qualification will professionalise the industry and is applicable to all sectors, from small restaurants to large-scale hotels. The qualification builds on other certificates and provides articulation with Gaming, Travel and other Tourism industries. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that an FEC certificate or equivalent has been obtained by the candidate at level 4 (the existing matric certificate meets these requirements). 

RECOGNISE PREVIOUS LEARNING? 

QUALIFICATION RULES 
The Qualification consists of a Fundamental, a Core and an Elective Component.

To be awarded the Qualification learners are required to obtain a minimum of 255 credits as detailed below.

Fundamental Component:

The Fundamental Component consists of Unit Standards to the value of 47 credits all of which are compulsory.

Core Component:

The Core Component consists of Unit Standards to the value of 147 credits all of which are compulsory.

Elective Component:

The Elective Component consists of individual unit standards from which the learner must choose unit standards totalling a minimum of 61 credits. 

EXIT LEVEL OUTCOMES 
On completion of this qualification, the learner will be able to:
  • Operate a computer
  • Deal with customers
  • Process incoming and outgoing telephone calls
  • Display Cultural Awareness in dealing with Customers & Colleagues
  • Communicate verbally
  • Maintain effective working relationships with other members of staff
  • Maintain health, hygiene and professional appearance
  • Perform basic calculations
  • Identify work opportunities
  • Apply for a job or experience placement
  • Prepare written communications
  • Provide First Aid
  • Maintain practices and procedures for handling cash / cash equivalents
  • Maintain hygiene in food preparation, cooking and storage
  • Handle and maintain knives
  • Accept and store food deliveries
  • Handle and maintain utensils and equipment
  • Prepare and cook basic meat, poultry, game or offal dishes
  • Prepare and cook basic fish dishes
  • Prepare and cook basic sauces and soups
  • Prepare and cook vegetables for hot and cold dishes
  • Handle and store food
  • Maintain food production operations
  • Maintain a cleaning programme for kitchen areas and equipment
  • Maintain and promote food hygiene in food preparation, cooking and storage
  • Maintain food production, quality control systems and procedures
  • Contribute to the planning, updating and format of the wine list
  • Plan and conduct meetings
  • Manage information flow
  • Maintain supply levels
  • Lead and manage teams of people
  • Conduct disciplinary and grievance procedures
  • Manage staff development
  • Improve service to customers
  • Manage ones own development
  • Contribute to the provision of required staff
  • Plan, implement and evaluate sales development activities
  • Prepare, implement, manage and control Budgets
  • Research and update legal knowledge required for business compliance
  • Support and guide the candidate & agree an assessment plan
  • Assess candidate performance 

  • ASSOCIATED ASSESSMENT CRITERIA 
    Integrated Assessment

    Integrated assessment is accomplished through assessing more than one unit standard at a time. There are also a number of unit standards that are integrative in nature. 

    ARTICULATION OPTIONS 
    This qualification will be able to articulate with other qualification in the sub-field once the other qualification have been registered. ( A grid of unit standard and the qualification that each can be linked to has been attached). 

    MODERATION OPTIONS 
    Moderation shall be at the discretion of the relevant ETQA, so long as it complies with SAQA requirements. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Assessors shall have the technical competence to achieve the qualification themselves and shall have achieved an assessor qualification as required by the relevant ETQA. 

    NOTES 
    As per the SAQA decision, after consultation with the Quality Councils, to re-register all qualifications and part qualifications on the National Qualifications Framework that meet the criteria for re-registration, this qualification has been re-registered from 1 July 2012. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  7705  Handle and maintain knives  Level 2  NQF Level 02 
    Core  7717  Handle and maintain utensils and equipment  Level 2  NQF Level 02 
    Core  7808  Prepare and cook vegetables for basic hot and cold dishes  Level 2  NQF Level 02 
    Core  14754  Handle and store food  Level 3  NQF Level 03 
    Core  7637  Maintain hygiene in food preparation, cooking and storage  Level 3  NQF Level 03 
    Core  7754  Prepare and cook basic fish dishes  Level 3  NQF Level 03 
    Core  7757  Prepare and cook basic sauces and soups  Level 3  NQF Level 03 
    Core  7743  Accept and store food deliveries  Level 4  NQF Level 04 
    Core  7873  Manage one`s own development  Level 4  NQF Level 04 
    Core  9244  Plan and conduct meetings  Level 4  NQF Level 04 
    Core  7728  Prepare and cook basic meat, poultry, game or offal dishes  Level 4  NQF Level 04 
    Core  7875  Support and guide the learner  Level 4  NQF Level 04 
    Core  7867  Assess the learner  Level 5  Level TBA: Pre-2009 was L5 
    Core  7865  Improve service to customers  Level 5  NQF Level 05 
    Core  7847  Maintain and promote food hygiene in the kitchen  Level 5  NQF Level 05 
    Core  7843  Maintain food production operations  Level 5  NQF Level 05 
    Core  7851  Maintain food production quality control systems, procedures and specifications  Level 5  NQF Level 05 
    Core  7727  Maintain practices and procedures for handling cash/cash equivalents  Level 5  Level TBA: Pre-2009 was L5 
    Core  7858  Maintain supply levels  Level 5  NQF Level 05  10 
    Core  7845  Maintain the cleaning programme for kitchen areas and equipment  Level 5  Level TBA: Pre-2009 was L5 
    Core  7863  Manage staff development  Level 5  Level TBA: Pre-2009 was L5 
    Core  7877  Plan, implement and evaluate sales development activities  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  7885  Research and update the legal knowledge required for business compliance  Level 5  Level TBA: Pre-2009 was L5 
    Core  14394  Conduct disciplinary and grievance procedures  Level 6  Level TBA: Pre-2009 was L6  10 
    Core  7771  Contribute to the planning, updating and format of the wine list  Level 6  Level TBA: Pre-2009 was L6 
    Core  7874  Contribute to the provision of required staff  Level 6  Level TBA: Pre-2009 was L6 
    Core  7859  Lead and manage teams of people  Level 6  Level TBA: Pre-2009 was L6 
    Core  7857  Manage information flow  Level 6  Level TBA: Pre-2009 was L6 
    Core  7880  Prepare, implement, manage and control budgets  Level 6  Level TBA: Pre-2009 was L6  10 
    Fundamental  7800  Maintain health, hygiene and a professional appearance  Level 1  NQF Level 01 
    Fundamental  7813  Identify work opportunities  Level 2  NQF Level 02 
    Fundamental  7812  Perform basic calculations  Level 2  NQF Level 02 
    Fundamental  7815  Apply for a job or work experience placement  Level 3  NQF Level 03 
    Fundamental  7794  Communicate verbally  Level 3  NQF Level 03 
    Fundamental  11235  Maintain effective working relationships with other members of staff  Level 3  NQF Level 03 
    Fundamental  7786  Operate a Computer  Level 3  NQF Level 03 
    Fundamental  7790  Process incoming and outgoing telephone calls  Level 3  NQF Level 03 
    Fundamental  7791  Display cultural awareness in dealing with customers and colleagues  Level 4  NQF Level 04 
    Fundamental  7822  Prepare written communications  Level 4  NQF Level 04 
    Fundamental  7854  Provide First Aid  Level 4  NQF Level 04 
    Fundamental  14734  Deal with customers  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7816  Clean food production areas, equipment and utensils  Level 2  NQF Level 02 
    Elective  7697  Prepare and bake food  Level 2  NQF Level 02 
    Elective  7701  Prepare and boil, poach or steam foods  Level 2  NQF Level 02 
    Elective  7732  Prepare and clear areas for counter service  Level 2  NQF Level 02 
    Elective  7734  Prepare and clear areas for drinks service  Level 2  NQF Level 02 
    Elective  7737  Prepare and clear areas for room service  Level 2  NQF Level 02 
    Elective  14577  Prepare and clear areas for table service  Level 2  NQF Level 02 
    Elective  7733  Prepare and clear areas for take-away service  Level 2  NQF Level 02 
    Elective  7802  Prepare and cook basic egg dishes  Level 2  NQF Level 02 
    Elective  7809  Prepare and cook basic fruit dishes  Level 2  NQF Level 02 
    Elective  7805  Prepare and cook basic pasta dishes  Level 2  NQF Level 02 
    Elective  7759  Prepare and cook basic pulse dishes  Level 2  NQF Level 02 
    Elective  7762  Prepare and cook basic rice dishes  Level 2  NQF Level 02 
    Elective  7807  Prepare and cook basic shellfish dishes  Level 2  NQF Level 02 
    Elective  7811  Prepare and cook basic vegetable protein dishes  Level 2  NQF Level 02 
    Elective  7810  Prepare and cook starch  Level 2  NQF Level 02 
    Elective  7704  Prepare and finish reconstituted food  Level 2  NQF Level 02 
    Elective  7664  Prepare and fry food  Level 2  NQF Level 02 
    Elective  7665  Prepare and grill food  Level 2  NQF Level 02 
    Elective  7662  Prepare and microwave food  Level 2  NQF Level 02 
    Elective  7661  Prepare cold and hot sandwiches and rolls  Level 2  NQF Level 02 
    Elective  7659  Prepare fruit for hot and cold dishes  Level 2  NQF Level 02 
    Elective  7660  Prepare vegetables for hot and cold dishes  Level 2  NQF Level 02 
    Elective  7739  Prepare, service and clear function rooms  Level 2  NQF Level 02 
    Elective  7817  Cook-chill foods  Level 3  NQF Level 03 
    Elective  7819  Cook-freeze foods  Level 3  NQF Level 03 
    Elective  7785  Function in a business environment  Level 3  NQF Level 03 
    Elective  7758  Maintain cellars/beverage store room  Level 3  NQF Level 03 
    Elective  7766  Prepare and cook basic dough products  Level 3  NQF Level 03 
    Elective  7768  Prepare and cook basic pastry dishes  Level 3  NQF Level 03 
    Elective  7806  Prepare and present food for cold presentation  Level 3  NQF Level 03 
    Elective  7756  Prepare kegs and gas cylinders for use  Level 3  NQF Level 03 
    Elective  7772  Prepare, bake and decorate basic cakes and biscuits  Level 3  NQF Level 03 
    Elective  7760  Provide a drink service for licensed premises  Level 3  NQF Level 03 
    Elective  7823  Provide cook-freeze or cook-chill food service to clients  Level 3  NQF Level 03 
    Elective  7782  Analyse a business and determine the way it functions  Level 4  NQF Level 04 
    Elective  7784  Communicate in a business environment  Level 4  NQF Level 04 
    Elective  7781  Maintain external areas  Level 4  NQF Level 04 
    Elective  7755  Prepare and cook basic cold and hot desserts  Level 4  NQF Level 04 
    Elective  7753  Prepare and serve cocktails  Level 4  NQF Level 04 
    Elective  7747  Provide a silver service  Level 4  NQF Level 04 
    Elective  7827  Source information about self-employment opportunities  Level 4  NQF Level 04 
    Elective  7944  Demonstrate knowledge of South Africa as a travel destination  Level 5  Level TBA: Pre-2009 was L5  12 
    Elective  7883  Manage workplace relations  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7774  Prepare, cook and serve food in the restaurant  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7787  Sell products or services  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7889  Manage quality in the organisation  Level 6  Level TBA: Pre-2009 was L6 
    Elective  7881  Manage workplace diversity  Level 6  Level TBA: Pre-2009 was L6 
    Elective  7888  Monitor staff performance  Level 6  Level TBA: Pre-2009 was L6 
    Elective  7871  Start up and manage a small business  Level 7  Level TBA: Pre-2009 was L7  20 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    LP ID Learning Programme Title Provider Pre-2009
    NQF Level
    NQF Level Min Credits Learning Prog End Date Quality
    Assuring
    Body
    NQF Sub-Framework
    58622  Diploma: Food and Beverage Management  Birnam Business College  Level 5  Level TBA: Pre-2009 was L5  240  2009-06-30  CHE  HEQSF 
    73079  National Diploma: Food and Beverage Management  Durban University of Technology  Level 5  Level N/A: Pre-2009 was L5  255     CHE  HEQSF 
    14108  National Diploma: Food and Beverage Management  Generic Provider - Field 11  Level 5  Level N/A: Pre-2009 was L5  255     CATHSSETA  OQSF 
    80326  National Diploma: Food and Beverage Management  University of Johannesburg  Level 5  Level N/A: Pre-2009 was L5  255     CHE  HEQSF 
    73073  National Diploma: Food and Beverage Management  Vaal University of Technology  Level 5  Level N/A: Pre-2009 was L5  255     CHE  HEQSF 
    80207  National Diploma: Food and Beverage Management  Walter Sisulu University  Level 5  Level N/A: Pre-2009 was L5  255     CHE  HEQSF 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    LP ID Learning Programme Title Accredited Provider
    73079  National Diploma: Food and Beverage Management  Durban University of Technology  
    14108  National Diploma: Food and Beverage Management  1. LODGING INDUSTRIES SPECIALISTS
    2. M tsamai Adventure Expedition
    3. North West Park & Tourism Board  
    80326  National Diploma: Food and Beverage Management  University of Johannesburg  
    73073  National Diploma: Food and Beverage Management  Vaal University of Technology  
    80207  National Diploma: Food and Beverage Management  Walter Sisulu University  



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.