SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe and assist in the control of fraud in an office environment 
SAQA US ID UNIT STANDARD TITLE
110026  Describe and assist in the control of fraud in an office environment 
ORIGINATOR ORIGINATING PROVIDER
SGB Administration   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2012-07-01  2015-06-30  SAQA 0695/12 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2016-06-30   2019-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit standard introduces the concept of fraud and its control in an office environment to learners. It is intended for people working in administration as well as for managers of teams, sections, divisions and departments.

The qualifying learner is capable of:
  • Describing fraud as it occurs in an office environment.
  • Demonstrating knowledge and understanding of legal aspects relating to fraud in an office environment.
  • Demonstrating knowledge and understanding of internal processes around the investigation of fraud in an office environment.
  • Analysing trends and the impact of fraud in an office environment.
  • Explaining and assisting with control mechanisms used to contain fraud in an office environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in:
  • Communication at NQF Level 3
  • Mathematical Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is

    1. Parties who could commit fraud include employees, customers, suppliers, intermediaries or other stakeholders

    2. Fraudulent activity could be identified in reports, phone calls, conversations, private investigators, internal and external auditors, information received and other documents.

    3. Legislation governing fraud includes the Income Tax Act, Health Professionals` Act, Long term Insurance Act, Pharmacy Act, Law of contract.

    4. Measures to control fraud could include tracking names of individuals or corporations, public information from the Department of Home Affairs, and tracking financial records. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe fraud as it occurs in an office environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of fraud is explained with authentic examples. 

    ASSESSMENT CRITERION 2 
    2. Areas in the industry where fraud could be committed are identified for a selected business sector and an indication is given of the parties who could be involved in fraud for each possible area. 

    ASSESSMENT CRITERION 3 
    3. Three possible indicators of fraudulent activity are listed and an indication is given of how these could be identified in practice. 

    ASSESSMENT CRITERION 4 
    4. A portfolio of evidence of fraud is collected for three case studies involving at least three different parties. 

    SPECIFIC OUTCOME 2 
    Demonstrate knowledge and understanding of legal aspects relating to fraud in a selected business. 
    OUTCOME NOTES 
    Demonstrate knowledge and understanding of legal aspects relating to fraud in a selected business sector. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Legislation governing fraud is identified as it applies to a selected business sector. 

    ASSESSMENT CRITERION 2 
    2. The legal recourse available to employers in cases of fraud is identified with authentic examples of each. 

    ASSESSMENT CRITERION 3 
    3. The consequences of committing fraud are explained for at least three different parties. 

    ASSESSMENT CRITERION 4 
    4. The impact of fraud is explained in relation to the impact that it has on a selected business sector. 

    SPECIFIC OUTCOME 3 
    Demonstrate knowledge and understanding of internal processes around the investigation of fraud. 
    OUTCOME NOTES 
    Demonstrate knowledge and understanding of internal processes around the investigation of fraud in a selected business sector. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The internal policy relating to fraud is described for a selected organisation or case study. 

    ASSESSMENT CRITERION 2 
    2. The procedure followed if fraud is suspected is explained with reference to a particular incident or case study. 

    ASSESSMENT CRITERION 3 
    3. The process followed in order to gather evidence and present a case is described with reference to a particular incident or a case study. 

    ASSESSMENT CRITERION 4 
    4. Tools that are available for information management are described with reference to a particular organisation or a case study. 

    ASSESSMENT CRITERION 5 
    5. The importance of confidentiality in an assessment investigation is explained and an indication is given of the possible consequences if there is a breech of confidence. 

    SPECIFIC OUTCOME 4 
    Analyse trends and the impact of fraud in a selected business sector. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A case study of a data set is compiled and trends in the data are identified to provide a benchmark against which to measure suspicious incidences in own work situation. 

    ASSESSMENT CRITERION 2 
    2. Data is analysed to establish trends in fraud generated by an organisation within a selected business sector. 

    ASSESSMENT CRITERION 3 
    3. A recommendation for possible corrective measures is made based on an identified trend or suspicious incidence. 

    ASSESSMENT CRITERION 4 
    4. The potential impact if fraud is not identified and managed is described for a particular incident or case study. 

    SPECIFIC OUTCOME 5 
    Explain and assist with control mechanisms used to contain fraud in a selected business sector. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Possible control measures that could be used to manage fraud are listed for at least three parties. 

    ASSESSMENT CRITERION 2 
    2. The risk, if an organisation within a selected business sector does not implement adequate control measures, is explained with reference to specific examples. 

    ASSESSMENT CRITERION 3 
    3. Assistance is given with the implementation of antifraud measures, where possible at the level of authority of the learner. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as assessors with the Services SETA ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services SETA ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to identify and solve problems in recommending possible corrective measures when suspicious incidences or trends are identified. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work as a member of a team in following company procedures relating to fraud. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves effectively by becoming responsible citizens in identifying incidences of fraud in an office environment. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and critically evaluate information in gathering evidence and presenting a case and to describe the control of fraud in an office environment. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively in explaining concepts and the consequences of fraud and presenting a portfolio of evidence. 

    UNIT STANDARD CCFO SCIENCE 
    Learners are able to use science and technology effectively and critically showing responsibility towards the environment and the health of others in using a computer system to manage fraud. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in understanding the effect of fraud in an office environment on different parties and the risk if adequate control measures are not in place. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Learners are able to act as a responsible citizen in understanding the concept and impact of fraud in an office environment. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 
    Core  59889   Further Education and Training Certificate: Military Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2010-01-25  Was SAS SETA until Last Date for Achievement 
    Core  67697   Further Education and Training Certificate: Sport Administration  Level 4  NQF Level 04  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49021   Further Education and Training Certificate: Debt Recovery  Level 4  NQF Level 04  Reregistered  2015-06-30  FASSET 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 
    Elective  78143   Further Education and Training Certificate: Military Operations  Level 4  NQF Level 04  Reregistered  2015-06-30  SAS SETA 
    Elective  58800   Further Education and Training Certificate: Project Support Services  Level 4  NQF Level 04  Reregistered  2015-06-30  SERVICES 
    Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Reregistered  2015-06-30  TETA 
    Elective  48960   Further Education and Training Certificate: Social Security Administration  Level 4  NQF Level 04  Reregistered  2015-06-30  HW SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    1. ACCENTS 
    2. BLUEPRINT FUTURE SKILLS DEVELOPMENT 
    3. Brain Boosters Business Education (PTY) LTD 
    4. Felix Risk Consultants 
    5. Imvana Training College 
    6. INSTITUTE FOR MANAGEMENT AND BUSINESS IN SOUTHERN AFRICA( IMBISA) 
    7. INTELLIGENT AFRICA MARKETING AND TRAINING CC 
    8. KEYBOARDS COLLEGE 
    9. KHULISANE ACADEMY 
    10. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS (PTY)LTD 
    11. PENDULA TRAINERS (PTY) LTD 
    12. PROFOUNDER INTELLIGENCE MANAGEMENT SERVICES CC 
    13. PULSE INTERNATIONAL 
    14. SA ARMY GYMNASIUM 
    15. SCHOOL FOR MILITARY TRAINING 
    16. SIYANQOBA SEMINARS 
    17. SOUTH AFRICAN AIR FORCE COLLEGE 
    18. STANFORD COMPUTER AND BUSINESS COLLEGE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.