SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply and explain the generic business process and value chain model 
SAQA US ID UNIT STANDARD TITLE
115395  Apply and explain the generic business process and value chain model 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will have a good understanding of the relevant business processes and underlying theoretical knowledge of the appropriate Enterprise Resource Planning (ERP) functional area and be able to relate it to the business practice of a client.

The qualifying learner is capable of:
  • Explaining the underlying principles and theory that underpin a functional area.
  • Explaining the best-practice business process associated with an ERP functional area.
  • Comparing the client's business processes with best practice business processes.
  • Drawing a basic business process flow. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in Communication at NQF level 4 and Computer Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the underlying principles and theory that underpin a functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The underlying principles of a functional area are identified and explained in a report using examples to illustrate how the principles influence practice in the area in relation to ERP. 

    ASSESSMENT CRITERION 2 
    The underlying theories relating to ERP in a functional area are identified and explained in a presentation. 

    SPECIFIC OUTCOME 2 
    Explain the best-practice business process associated with an ERP functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes associated with an ERP functional area are identified accurately. 

    ASSESSMENT CRITERION 2 
    Business best practice relating to the processes in the ERP functional area are identified and explained in a report that illustrates how business best practice can be implemented in the functional area. 

    ASSESSMENT CRITERION 3 
    The advantages of implementing business best practice in a functional area are illustrated in a written report with examples. 

    SPECIFIC OUTCOME 3 
    Compare the client's business processes with best-practice business processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes in practice in a business are identified and documented for comparison with business best practice. 

    ASSESSMENT CRITERION 2 
    The best practice equivalent of the client's business processes are identified and documented for comparison purposes. 

    ASSESSMENT CRITERION 3 
    The client's business processes and the best practice model are compared and recommendations made on how the business should alter its processes to align with best practice. 

    SPECIFIC OUTCOME 4 
    Draw a basic business process flow. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics and principles of process flow methodology are identified and summarised using examples from a process flow study that has been undertaken. 

    ASSESSMENT CRITERION 2 
    The salient details of a business process are determined and explained using the process flow methodology. 

    ASSESSMENT CRITERION 3 
    A business process flow diagram is compiled for a business showing the related features in the correct sequence and indicating the relative importance of each component. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Computer literacy.
  • Principles of good client relations.
  • The organisational service ethic.
  • Organisational policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when recommending ways in which the client's business processes can be amended to align with business best practice. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group organization, community when determining the client's business process flow. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports and doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and the health of others when using computer software to write reports and preparing presentations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing the effect of poor businesses on the viability of a business and the way that the use of best practice processes can improve a business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. Africa Corporate Training Institute and HR Consulting 
    3. Africa Institute For Public Administration 
    4. Afriwealth Consulting 
    5. AfroXpert Performance Developement cc 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. All Access Holdings 
    8. Amabamba Recruitment 
    9. Amadube Investments CC 
    10. Amelron General Business Enterprise 
    11. Asiphokuhle Training and Research Institute 
    12. AURECON TRAINING ACADEMY 
    13. Ayandona Manufacturing and Distribution (Pty) Ltd 
    14. Bakgatla Municipal Solutions 
    15. Bantubanye Skills 
    16. Baobab Consulting and Training 
    17. Bephaswana Skills Development (Pty) Ltd 
    18. Bo-Ndu Traiding 
    19. Boikgantsho Consulting & Events 
    20. Break The Chains Development Services 
    21. BW Khuzwayo Consulting CC 
    22. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    23. C Ngubane & Associates Inc. 
    24. CAD Academy (PTY) LTD. 
    25. CB Willemse Training 
    26. Central University of Technology, Free State 
    27. Classic Human Capital Solutions 
    28. Continuing Education Programme 
    29. Cre8ive Organisational Development 
    30. CTC College(PTY) LTD. 
    31. Dean Institute Of Learning (Pty) Ltd 
    32. Dee's Training (PTY) LTD 
    33. Development Bank of Southern Africa (DBSA) 
    34. Didintle Training Services 
    35. Dimension Development Network 
    36. Ditirelo Skills Development Services 
    37. Edutraining Business College 
    38. Elective Training Institute Enterprise CC 
    39. Eskilz College (Pty) Ltd 
    40. Ethekwini Corporate and Human Resources Skills Development Unit 
    41. Express Model 405 
    42. Fabulous City Trading 
    43. Fire Protection Association of Southern Africa 
    44. Frugatrax Consultants 
    45. Glere Skills and Consultants 
    46. GOBELA CONSULTING 
    47. Goitsikitso Enterprise Trading 
    48. Gotsec Skills Training 
    49. Growth Management Consulting 
    50. Gudlhuza Development Solutions cc 
    51. His Mercy Learning Academy 
    52. Hlombe and Associates 
    53. IMITHENTE DEVELOPMENT HOLDINGS 
    54. Institute for Local Government and Housing 
    55. IQ Skills Academy (PTY) LTD. 
    56. JIT Projects 
    57. Jobafrik Consulting 
    58. Josmap Training Institute 
    59. JTM Empowered 
    60. Jumpco (Pty) Ltd 
    61. Kalideen Management 
    62. Kamanga Skills Projects 
    63. Karabo Ya Karabo 
    64. Kernel Management and Consulting (PTY) LTD. 
    65. Kgolo Institute 
    66. Kgotla Trading Enterprise 
    67. Khosithi Training 
    68. Khula Nonke Training & Development 
    69. Kia Chuma 
    70. KOKANO PROJECTS PTY LTD 
    71. Lagnita Skills Solutions 
    72. Leronsa Trading Enterprise 
    73. Letlhokoa Management Services CC 
    74. Lewerb Holdings (PTY) Ltd 
    75. LMMM Training and Development 
    76. Lwazi Community Facilitator 
    77. M.I.C. Training and Development 
    78. Magumzane Traiding cc 
    79. Makgoka Development Facilitation (PTY) Ltd. 
    80. Makhophila Business Enterprise 
    81. Makwedeng Training 
    82. Management College of Southern Africa (MANCOSA) 
    83. Mangalani Business Enterprises 
    84. Maqhawe College 
    85. Masemase Consultancy CC. 
    86. Mgwezane Training and Events Management CC. 
    87. Miczo's Enterprise 
    88. Mimoisa Business Solutions CC 
    89. Minotime (PTY) LTD 
    90. Mission Point Consulting 
    91. MJ Mafunisa Consulting (PTY) LTD 
    92. Mmalethabo Consulting 
    93. Mmitsa Training Solution Pty Ltd 
    94. MML Consulting CC. 
    95. Mod-Mosh Projects and Consulting (PTY) LTD 
    96. Mortarboard Training Solutions 
    97. Mosako Wa Kitso 
    98. MTHENGENYA & ASSOCIATES 
    99. MTK Corporate Solutions 
    100. Multiple Productive Management Solutions 
    101. Ndrendre Building & General Services 
    102. Nemalale Eagles Consultancy CC 
    103. Neopeo Trading & Projects 
    104. Networx for Career Development 
    105. Nghano Training and Development Centre 
    106. Nhlahle Development Agency 
    107. NJ & L Trading Enterprise CC. 
    108. Nkqubela Community Developers 
    109. NS Global Academy 
    110. Ntokosi Consulting 
    111. Ntsangalala Business Enterprise 
    112. Nyankwavi Investment CC. 
    113. Omithombo Management Academy 
    114. Outeniqua Leadership Institute 
    115. PanAfrican Supply Chain Academy 
    116. Pebetse Training and Consulting 
    117. Pioneer Business Consulting 
    118. PMA Holdings (PTY ) LTD. 
    119. Power Rush Trading 170 CC. 
    120. Powernexus 
    121. Pro Jentibus Sports Development NPC 
    122. PTDEV (Pty) Ltd 
    123. Pudi's Educational Services And Youth Development 
    124. Pulakgadi Training Consulting CC 
    125. Quick Leap Investment 
    126. Reflections Development Institute 
    127. Regent Business School (Pty) Ltd t/a Regent Business School 
    128. Resonance Institue of Learning 
    129. SA Maritime School and Transport College 
    130. Sanchaa Connection 
    131. Sasalethu Consulting and Associates 
    132. SAZM TRADING AND PROJECTS PTY LTD 
    133. SEVEN ARROWS PROTECTION ALLIANCE CC 
    134. Sogwa Business Enterprise 
    135. Solstice Networks CC. 
    136. South African ABET Development Agency SAADA 
    137. STARPLEX 408 CC 
    138. Summat Training Institute 
    139. SWARANANG MANAGEMENT CONSULTING CC 
    140. Talent Emporium Academy (PTY) Ltd 
    141. Tankimo Trading (Pty) Ltd 
    142. Team Dynamix 
    143. Tembe Service Providers 
    144. The Crimson CO CC. 
    145. Thuto Lere Community Empowerment Programme 
    146. Thuto-Boswa Education and Training Solution 
    147. Tlaletso Consultants 
    148. Tloumogale Business Development & Consulting 
    149. Tradesman Consulting and Training Solutions 
    150. Triads Management Services 
    151. Tsebo Kitso Trainings 
    152. Tsebong Training Centre 
    153. Tshelopele Development Institution 
    154. Tshepang Consulting & Project 
    155. Tshwane Training Institute (PTY) LTD. 
    156. TTTC 
    157. Twin Peak Technologies 
    158. Ubuqhawe Consulting (Pty) Ltd 
    159. Ukhamba Quality Skills 
    160. Umfolozi FET College 
    161. Umqondo Consultancy 
    162. Umsenge SDCS 
    163. University of Venda 
    164. Uweso Consulting (Pty) Ltd 
    165. Vantage Training 
    166. Vicmat Consultants 
    167. Visionary Academy 
    168. Vukauzakhe Traiding Enterprise 
    169. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.