SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply and explain the generic business process and value chain model 
SAQA US ID UNIT STANDARD TITLE
115395  Apply and explain the generic business process and value chain model 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will have a good understanding of the relevant business processes and underlying theoretical knowledge of the appropriate Enterprise Resource Planning (ERP) functional area and be able to relate it to the business practice of a client.

The qualifying learner is capable of:
  • Explaining the underlying principles and theory that underpin a functional area.
  • Explaining the best-practice business process associated with an ERP functional area.
  • Comparing the client's business processes with best practice business processes.
  • Drawing a basic business process flow. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in Communication at NQF level 4 and Computer Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the underlying principles and theory that underpin a functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The underlying principles of a functional area are identified and explained in a report using examples to illustrate how the principles influence practice in the area in relation to ERP. 

    ASSESSMENT CRITERION 2 
    The underlying theories relating to ERP in a functional area are identified and explained in a presentation. 

    SPECIFIC OUTCOME 2 
    Explain the best-practice business process associated with an ERP functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes associated with an ERP functional area are identified accurately. 

    ASSESSMENT CRITERION 2 
    Business best practice relating to the processes in the ERP functional area are identified and explained in a report that illustrates how business best practice can be implemented in the functional area. 

    ASSESSMENT CRITERION 3 
    The advantages of implementing business best practice in a functional area are illustrated in a written report with examples. 

    SPECIFIC OUTCOME 3 
    Compare the client's business processes with best-practice business processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes in practice in a business are identified and documented for comparison with business best practice. 

    ASSESSMENT CRITERION 2 
    The best practice equivalent of the client's business processes are identified and documented for comparison purposes. 

    ASSESSMENT CRITERION 3 
    The client's business processes and the best practice model are compared and recommendations made on how the business should alter its processes to align with best practice. 

    SPECIFIC OUTCOME 4 
    Draw a basic business process flow. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics and principles of process flow methodology are identified and summarised using examples from a process flow study that has been undertaken. 

    ASSESSMENT CRITERION 2 
    The salient details of a business process are determined and explained using the process flow methodology. 

    ASSESSMENT CRITERION 3 
    A business process flow diagram is compiled for a business showing the related features in the correct sequence and indicating the relative importance of each component. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Computer literacy.
  • Principles of good client relations.
  • The organisational service ethic.
  • Organisational policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when recommending ways in which the client's business processes can be amended to align with business best practice. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group organization, community when determining the client's business process flow. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports and doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and the health of others when using computer software to write reports and preparing presentations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing the effect of poor businesses on the viability of a business and the way that the use of best practice processes can improve a business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. Abinet Training and Development 
    3. Africa Institute For Public Administration 
    4. Afriwealth Consulting 
    5. AfroXpert Performance Developement cc 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. All Access Holdings 
    8. Amabamba Recruitment 
    9. Amadube Investments CC 
    10. Asiphokuhle Training and Research Institute 
    11. Bantubanye Skills 
    12. BF QUALITY SOLUTIONS (PTY) LTD 
    13. Boikgantsho Consulting & Events 
    14. Break The Chains Development Services 
    15. BW Khuzwayo Consulting CC 
    16. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    17. Central University of Technology, Free State 
    18. Classic Human Capital Solutions 
    19. Continuing Education Programme 
    20. Cre8ive Organisational Development 
    21. CTC College(PTY) LTD. 
    22. Dean Institute Of Learning (Pty) Ltd 
    23. Dee's Training (PTY) LTD 
    24. Development Bank of Southern Africa (DBSA) 
    25. Didintle Training Services 
    26. Dimension Development Network 
    27. Ditirelo Skills Development Services 
    28. Edutraining Business College 
    29. Elective Training Institute Enterprise CC 
    30. Eskilz College (Pty) Ltd 
    31. Ethekwini Corporate and Human Resources Skills Development Unit 
    32. Express Model 405 
    33. Falcon Business Institute 
    34. Fire Protection Association of Southern Africa 
    35. Frugatrax Consultants 
    36. Furniture World Training Centre 
    37. Glere Skills and Consultants 
    38. GOBELA CONSULTING 
    39. Goitsikitso Enterprise Trading 
    40. Growth Management Consulting 
    41. Gudlhuza Development Solutions cc 
    42. Hercuscope 
    43. Hlombe and Associates 
    44. IMITHENTE DEVELOPMENT HOLDINGS 
    45. IQ Skills Academy (PTY) LTD. 
    46. Jobafrik Consulting 
    47. Josmap Training Institute 
    48. JTM Empowered 
    49. K Shabangu FET College 
    50. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    51. Kalideen Management 
    52. KALIDEEN MANAGEMENT SERVICES 
    53. Kamanga Skills Projects 
    54. Karabo Ya Karabo 
    55. Kernel Management and Consulting (PTY) LTD. 
    56. Kgaka Kgolo Institute 
    57. Kgolo Institute 
    58. Kgotla Trading Enterprise 
    59. KHOSITHI TRAINING 
    60. Khululekani Training Centre 
    61. Kia Chuma 
    62. KOKANO PROJECTS PTY LTD 
    63. Lagnita Skills Solutions 
    64. Leronsa Trading Enterprise 
    65. Letlhokoa Management Services CC 
    66. Lewerb Holdings (PTY) Ltd 
    67. LMMM Training and Development 
    68. M.I.C. Training and Development 
    69. Makaota Training Consultants 
    70. Makhophila Business Enterprise 
    71. Makwedeng Training 
    72. Management College of Southern Africa (MANCOSA) 
    73. Mangalani Business Enterprises 
    74. Maqhawe College 
    75. Masemase Consultancy CC. 
    76. Mass Computer Training And Printers 
    77. Mgwezane Training and Events Management CC. 
    78. Miczo's Enterprise 
    79. Mission Point Consulting 
    80. MJ Mafunisa Consulting (PTY) LTD 
    81. Mmalethabo Consulting 
    82. Mod-Mosh Projects and Consulting (PTY) LTD 
    83. Mohlaje Solutions (Pty) Ltd 
    84. Mortarboard Training Solutions 
    85. MTHENGENYA & ASSOCIATES 
    86. MTK Corporate Solutions 
    87. Ndrendre Building & General Services 
    88. Nemalale Eagles Consultancy CC 
    89. Neopeo Trading & Projects 
    90. Netgrow Training Solutions 
    91. Networx for Career Development 
    92. Nhlahle Development Agency 
    93. NJ & L Trading Enterprise CC. 
    94. Nkqubela Community Developers 
    95. NS Global Academy 
    96. Ntsangalala Business Enterprise 
    97. Nyankwavi Investment CC. 
    98. Omithombo Management Academy 
    99. Outeniqua Leadership Institute 
    100. PanAfrican Supply Chain Academy 
    101. Paseka Business Enterprise 
    102. Pebetse Training and Consulting 
    103. Pioneer Business Consulting 
    104. Power Rush Trading 170 CC. 
    105. Powernexus 
    106. PTDEV (Pty) Ltd 
    107. Pudi's Educational Services And Youth Development 
    108. Pulakgadi Training Consulting CC 
    109. Quick Leap Investment 
    110. Reflections Development Institute 
    111. Regent Business School (Pty) Ltd t/a Regent Business School 
    112. Resonance Institue of Learning 
    113. SA Maritime School and Transport College 
    114. Sasalethu Consulting and Associates 
    115. SAZM TRADING AND PROJECTS PTY LTD 
    116. Siyakhula Trust ETD Institute Pty Ltd 
    117. SIZA NESU TRAINING AND DEVELOPMENT 
    118. Solstice Networks CC. 
    119. South African Governance and Business College 
    120. STARPLEX 408 CC 
    121. Summat Training Institute 
    122. SWARANANG MANAGEMENT CONSULTING CC 
    123. Tachfin Holdings 
    124. Talent Emporium Academy (PTY) Ltd 
    125. Tankimo Trading (Pty) Ltd 
    126. TCEP (Pty) Ltd 
    127. Tembe Service Providers 
    128. The Crimson CO CC. 
    129. Thuto Lere Community Empowerment Programme 
    130. Thuto-Boswa Education and Training Solution 
    131. Tlaletso Consultants 
    132. Tloumogale Business Development & Consulting 
    133. Tradesman Consulting and Training Solutions 
    134. Tsebo Kitso Trainings 
    135. Tsebong Training Centre 
    136. Tshelopele Development Institution 
    137. Tshepang Consulting & Project 
    138. Tshwane Training Institute (PTY) LTD. 
    139. TTTC 
    140. Ukhamba Quality Skills 
    141. Umfolozi FET College 
    142. Umqondo Consultancy 
    143. Umsenge SDCS 
    144. University of Venda 
    145. Vantage Training 
    146. Vicmat Consultants 
    147. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.