SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate an understanding of volunteerism 
SAQA US ID UNIT STANDARD TITLE
117881  Demonstrate an understanding of volunteerism 
ORIGINATOR
SGB Victim Empowerment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner will be able to provide volunteer services within the community, organisation and the workplace.

Learners accredited with this Unit Standard will be capable of:
  • Demonstrating an understanding of the concept of volunteerism in South Africa
  • Describing the roles and responsibilities of volunteers
  • Demonstrating an understanding of basic volunteer management practices
  • Describing a self-care plan for volunteers 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF level 1 or equivalent competence.
  • Mathematical literacy at NQF level 1 or equivalent competence. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of the concept of volunteerism in South Africa. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of volunteerism is defined and described in relation to the South African context and historical background. 

    ASSESSMENT CRITERION 2 
    The need and value of volunteerism in organisations and communities in South Africa is explained with examples. 

    ASSESSMENT CRITERION 3 
    The nature and motives for volunteering in South Africa are described with examples. 

    ASSESSMENT CRITERION 4 
    The sectors and structures in which volunteer services are utilised are identified with examples. 

    ASSESSMENT CRITERION 5 
    Volunteerism as practised in South Africa is compared with international practice. 

    SPECIFIC OUTCOME 2 
    Describe the roles and responsibilities of volunteers. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The rights of volunteers are listed as described by Volunteer South Africa (VOLSA). 

    ASSESSMENT CRITERION 2 
    The roles that volunteers can fulfil are described with examples. 

    ASSESSMENT CRITERION 3 
    The ethical responsibilities of volunteers are explained in relation to their role. 

    ASSESSMENT CRITERION 4 
    The value of self-care in the volunteering sector is explained in relation to the volunteer. 

    ASSESSMENT CRITERION 5 
    Techniques to ensure self-care are described with examples. 
    ASSESSMENT CRITERION RANGE 
    A minimum of 4 techniques.
     

    SPECIFIC OUTCOME 3 
    Demonstrate an understanding of the way volunteers are managed. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The tools to select and recruit volunteers are described with examples. 

    ASSESSMENT CRITERION 2 
    The value of orientation and induction of volunteers is explained in relation to the quality of the programme. 

    ASSESSMENT CRITERION 3 
    Potential volunteer training needs are identified in a sample volunteer programme. 

    ASSESSMENT CRITERION 4 
    The need for monitoring and evaluation activities is explained in relation ot the effects of the programme. 

    ASSESSMENT CRITERION 5 
    Strategies for volunteer recognition support are identified with suggestions. 

    ASSESSMENT CRITERION 6 
    The procedure to deal with grievances is identified and explained in relation to specific issues. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this Unit Standard and the related Exit Level Outcomes of the Qualification must be accredited by the relevant ETQA.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of competence described in this Unit Standard as well as the integrated competence described in the Exit Level Outcome of the Qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in relation to providing volunteer services by applying critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation and community to provide volunteer services in the context of the Victim Empowerment. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate verbally and in writing using visual, mathematical and/or language skills to provide volunteer services in a Victim Empowerment organisation/institution/workplace. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the social development of the community by providing Victim Empowerment services to various categories of victims. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Assessors must be registered as assessors with a relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessors must be in possession of a Qualification in Victim Empowerment or a related sub-field of Human and Social Studies at a minimum of NQF level 3. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49279   National Certificate: Victim Empowerment and Support  Level 2  NQF Level 02  Reregistered  2023-06-30  HW SETA 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Reregistered  2023-06-30  ETDP SETA 
    Elective  49600   National Certificate: Development Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-05-13  Was ETDP SETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.