SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Support marginalised, "at risk" and vulnerable individuals and groups and identify appropriate referral services 
SAQA US ID UNIT STANDARD TITLE
119721  Support marginalised, "at risk" and vulnerable individuals and groups and identify appropriate referral services 
ORIGINATOR
SGB Victim Empowerment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner will demonstrate an understanding of issues relating to stereotypes, prejudice and discrimination; and how these contribute and inform deprioritisation, exclusion and violation of rights of minorities, the marginalised, vulnerable and "at risk" individuals and groups. The learner will provide early intervention for the diverse needs of victims and respect the fundamental human rights of all. They will contribute to the prioritisation of the needs of the marginalised, vulnerable and "at risk" in service provision and in greater lobbying and advocacy for their rights.

A learner accredited with this unit standard will be capable of:
  • Understanding the issues facing marginalised, "at risk" and vulnerable individuals and groups
  • Assisting victims of human rights abuses and state sponsored violence, including refugees and victims of human trafficking
  • Giving advice to illegal immigrants and sex workers as victims
  • Explaining the effects to victims of hate crimes and hate speech
  • Providing support to elderly and advise on support services available
  • Providing support to people affected by physical and/or mental disabilities 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF level 2 or equivalent
  • Mathematical Literacy at NQF level 2 or equivalent 

  • UNIT STANDARD RANGE 
    Range of terms and references includes, but is not limited to: marginalised, "at risk" and vulnerable individuals and groups, stereotyping, prejudice, discrimination, secondary victimisation, exclusion, violation etc. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand the issues facing marginalised, "at risk" and vulnerable individuals and groups. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The terms and references which are necessary to understand the plight of the marginalised, "at risk" and vulnerable individuals and groups are defined according to the Victim Empowerment sector. 
    ASSESSMENT CRITERION RANGE 
    Range of terms and references includes, but is not limited to: marginalised, "at risk" and vulnerable individuals and groups, stereotyping, prejudice, discrimination, secondary victimisation, exclusion, violation etc.
     

    ASSESSMENT CRITERION 2 
    The relevant legislation, policies and procedures affecting marginalised, "at risk" and vulnerable individuals and groups are described in the South African context. 

    ASSESSMENT CRITERION 3 
    The rights and needs of groups and individuals that are marginalised, "at risk" and vulnerable are described as per Victim Empowerment sector. 

    ASSESSMENT CRITERION 4 
    The role and responsibility of all service providers and practitioners in responding to the needs and rights of marginalised, "at risk" and vulnerable individuals and groups are identified using case studies. 

    SPECIFIC OUTCOME 2 
    Assist victims of human rights abuses and state sponsored violence, including refugees and victims of human trafficking. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The terms: "human rights abuse", "state sponsored violence", "refugee" and "human trafficking" are defined according to the Victim Empowerment sector. 

    ASSESSMENT CRITERION 2 
    International human rights instruments, especially those related to refugees and victims of human trafficking are identified and listed as defined common international understanding. 
    ASSESSMENT CRITERION RANGE 
    International understanding can include Amnesty International.
     

    ASSESSMENT CRITERION 3 
    The provision for refugees and victims of human trafficking in South African legislation is explained with examples. 

    ASSESSMENT CRITERION 4 
    Relevant services, service providers and practitioners for refugees and victims of human trafficking are identified and described in terms of their role and responsibilities. 

    ASSESSMENT CRITERION 5 
    The role of individuals, communities, service providers and practitioners in lobbying and advocating for service provision and legal inclusion of refugees and victims of human trafficking is described using case studies. 

    SPECIFIC OUTCOME 3 
    Assist illegal immigrants and sex workers as victims. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The terms "illegal immigrant" and sex worker" are defined according to relevant legislation. 

    ASSESSMENT CRITERION 2 
    International instruments to protect the human rights of illegal immigrants and sex workers are specified with examples. 

    ASSESSMENT CRITERION 3 
    The reasons for illegal immigrants and sex workers not accessing services are explained with examples. 

    ASSESSMENT CRITERION 4 
    Relevant services, service providers and practitioners who assist illegal immigrants and sex workers are identified and described in terms of their roles and responsibilities. 

    ASSESSMENT CRITERION 5 
    The role of individuals, communities, service providers and practitioners in lobbying and advocating for provision for these victims are explained with examples. 

    SPECIFIC OUTCOME 4 
    Explain the effects to victims of hate crimes and hate speech. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The terms of "hate crime" and "hate speech" are defined according to relevant legislation and policy. 
    ASSESSMENT CRITERION RANGE 
    Legislation and Policy can relate to the South African Human Rights Commission.
     

    ASSESSMENT CRITERION 2 
    Types of hate crimes are identified and described with examples. 

    ASSESSMENT CRITERION 3 
    The emotional and physical impact of "hate crimes" on the individual, group and community are described using examples. 

    ASSESSMENT CRITERION 4 
    Relevant services and service providers for victims of "hate crimes" are identified and described in terms of their roles and responsibilities. 

    ASSESSMENT CRITERION 5 
    The reasons why victims affected by "hate crime" do not report and/or access services are explained with examples. 

    ASSESSMENT CRITERION 6 
    The roles of individuals and communities in practicing and reducing the incidents of "hate crimes" are described using examples of programmes. 

    SPECIFIC OUTCOME 5 
    Provide support to elderly and advise on support services available. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Groups catergorised as elderly are defined according to accepted conventions. 

    ASSESSMENT CRITERION 2 
    Relevant legislation relating to the elderly are identified and an indication is given of where it can be located. 

    ASSESSMENT CRITERION 3 
    Examples of abuse and violation of the elderly are described using case studies. 

    ASSESSMENT CRITERION 4 
    The emotional and physical impact of abuse and violation of the elderly are described with examples. 

    ASSESSMENT CRITERION 5 
    Relevant service providers and practitioners who assist abused and violated elderly are identified and described in terms of their roles and responsibilities. 

    ASSESSMENT CRITERION 6 
    The role of individuals, communities, service providers and practitioners in preventing and reducing the incidence of abuse and/or violation of the elderly are described with examples of programmes offered. 

    SPECIFIC OUTCOME 6 
    Provide support to people affected by physical and/or mental disabilities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Groups categorised as physically and/or mentally disabled are defined according to accepted conventions. 

    ASSESSMENT CRITERION 2 
    Relevant legislation relating to the people with disabilities are identified and an indication is given of where it can be located. 

    ASSESSMENT CRITERION 3 
    Examples of abuse and violation of people with physical and/or mental disabilities are described using case studies. 

    ASSESSMENT CRITERION 4 
    The emotional and physical impact of abuse and violation suffered by people with disabilities are described with examples. 

    ASSESSMENT CRITERION 5 
    Relevant service providers and practitioners who assist abused and violated people with disabilities are identified and described in terms of their roles and responsibilities. 

    ASSESSMENT CRITERION 6 
    The role of individuals, communities, service providers and practitioners in preventing and reducing the incidence of abuse and/or violation of people with disabilities are described with examples of programmes offered. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Moderation
  • Any institution offering learning that will enable achievement of this Unit Standard and the related Exit Level Outcomes of the Qualification must be accredited by the relevant ETQA.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of competence described in this Unit Standard as well as the integrated competence described in the Exit Level Outcome of the Qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Amnesty International Human Rights Abuses
  • South African Human Rights Commission
  • Integrated Victim Empowerment Policy
  • International Human Rights Charter 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation and community to provide early intervention to the marginalsed, "at risk" and vulnerable individuals and groups. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and evaluating information about victims as marginalsed, "at risk" and vulnerable individuals and groups to ensure that the correct policies and procedures are followed in providing early intervention. 

    UNIT STANDARD CCFO COMMUNICATING 
    Using oral and written forms of Communication effectively to persuade all role-players to collaborate in provide early intervention for marginalsed, "at risk" and vulnerable individuals and groups. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts for marginalsed, "at risk" and vulnerable individuals and groups requires co-ordination. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local communities by providing early intervention for marginalised, "at risk" and vulnerable individuals and groups. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Assessors must be registered as assessors with a relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessors must be in possession of a Qualification in Victim Empowerment or a related sub-field of Human and Social Studies at a minimum of NQF level 4. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information

    It should be noted that within the Victim Empowerment sector children and youth victims are also considered marginalised, vulnerable and "at risk". However, separate unit standards have been developed to cover these victims who are provided for by different legislation. Victims of motor vehicle accidents (MVA) and disasters have similarly been excluded from this unit standard.

    The dynamics and contexts that contribute and/or inform their deprioritisation and or exclusion within the Victim Empowerment sector have less to do with issues related to stereotypes, prejudice and discrimination, and more with the very specific and additional responses and services they require, as well as separate legislative frameworks that inform these.

    Themba Lesizwe glossary of terms contains definitions and terms as used in the Victim Empowerment Sector. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Reregistered  2023-06-30  HW SETA 
    Core  49872   Further Education and Training Certificate: Victim Empowerment Co-ordination  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Core  50102   National Certificate: Dog Handling  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  67509   Further Education and Training Certificate: Community Development  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49836   Further Education and Training Certificate: Gender Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  74410   Further Education and Training Certificate: Public Awareness Promotion of Dread Disease and HIV/AIDS  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  80946   National Certificate: Community Development  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    2. Amaqamu Project Management and Consulting 
    3. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    4. Bohlali Provider Support 
    5. Boikgantsho Consulting & Events cc 
    6. Chartall Business College 
    7. Cool Ideas 1 (PTY) LTD. t/a VERYCOOLIDEAS 
    8. Dabulamanzi & Njabulo Ndaba Consulting cc 
    9. Divine Inspiration Trading 704 PTY Ltd 
    10. Emergence Learning Academy (Pty) Ltd 
    11. Gotsec Skills Training 
    12. Igugu Training and Investments 
    13. Isamon Integrated 
    14. Isamon Vocational College of Excellence Pty Ltd 
    15. Jale Holdings (Pty) Ltd 
    16. Khaas Training Academy 
    17. kitso Interventions 
    18. Learnership Support Systems (Pty) Ltd 
    19. LESEDI EDUCARE ASSOCIATION 
    20. Maccauvlei Learning Academy 
    21. MENTORNET (PTY) LTD 
    22. Nkinane Training Institute and Consulting (Pty) Ltd 
    23. OMNI HR CONSULTING PTY LTD 
    24. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    25. PRIOR LEARNING CENTRE 
    26. Regenesys Management (Pty) Ltd 
    27. Resonance Institue of Learning 
    28. Saint Colonel Graduate Institute (PTY) Ltd 
    29. Scan Training Solutions 
    30. Southern African Institute of Learning (SAIL) 
    31. Tembe Service Providers 
    32. The Institute of People Development 
    33. Thuto Ya Setshaba Training Services (Pty) Ltd 
    34. TMG Quality Services 
    35. Ulwazi Training & Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.