SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Maintain and administer documents relating to client accounts 
SAQA US ID UNIT STANDARD TITLE
12751  Maintain and administer documents relating to client accounts 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this Unit Standard know are able to maintain and administer documents relating to client accounts in an asset based financing environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner should be competent in Mathematical Literacy at NQF Level 2 and in Communications at NQF level 3. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Assemble documentation relating to client accounts. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Documentation from all relevant departments is collected. 
ASSESSMENT CRITERION RANGE 
Collections, legal, admin.
 

ASSESSMENT CRITERION 2 
2.Documentation is correctly assigned to the client. 

ASSESSMENT CRITERION 3 
3. Documentation is verified as correct, complete and accurate. 

ASSESSMENT CRITERION 4 
4.Documentation is completed according to company requirements. 

SPECIFIC OUTCOME 2 
Process and store the documentation according to company policy. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.The documents are sorted according to company requirements. 

ASSESSMENT CRITERION 2 
2.The document information is captured correctly onto the system. 

ASSESSMENT CRITERION 3 
3.The documentation is processed according to the company procedure. 

ASSESSMENT CRITERION 4 
4.The documentation is controlled and secured as per company policy. 

SPECIFIC OUTCOME 3 
Retrieve stored documents on request. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Retrieval of documents is made on receipt of the standard request form. 

ASSESSMENT CRITERION 2 
2.The retrieval process is followed as approved. 

ASSESSMENT CRITERION 3 
3.Copies of the requested documentation are distributed correctly .and timeously. 

ASSESSMENT CRITERION 4 
4.The stored documents are maintained in a state of completeness, currency and good order. 

SPECIFIC OUTCOME 4 
Dispose of stored documents. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Documents are stored for the minimum legally specified period by document type. 

ASSESSMENT CRITERION 2 
2.Documents are disposed of in compliance with company policy. 

ASSESSMENT CRITERION 3 
3.Confidentiality of documents is assured through the disposal process. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
Accreditation for this Unit Standards shall be from the relevant education and Training Quality Assurer through formative and summative assessment by a registered Assessor. Assessment should be contextual and be conducted in the workplace as far as possible.

The relevant NSB and SGB should be notified of any feedback related to this qualification.
  • Assessors must be registered as an Assessor with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable.
  • The relevant ETQA will co-ordinate all moderation activities in accordance with their policies and procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must be able to locate and apply company policies and procedures as they relate to asset based financing applications, and should have a working knowledge of the company products and their applicability in different circumstances. The learner should aim to attain competence against Unit Standard ABF009, Adhere to the legal and statutory requirements pertaining to the Asset Based Financing environment, and against Unit Standard ABF010, Perform basic mathematical calculations in a banking environment. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
  • The learner is able to organize and manage oneself and one's activities responsibly and effectively by following company and statutory processes where applicable. 

  • UNIT STANDARD CCFO COLLECTING 
  • The learner is able to collect, analyse, organise and evaluate information relating to the status and confidentiality of documentation. 

  • UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically, by maintaining the records on the system accurately and correctly. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • All procedures should meet recognised codes of practice as well as the obligations required under current legislation within South Africa 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20183   National Certificate: Banking  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  BANKSETA 
    Elective  48764   National Certificate: Wholesale and Retail Sales Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-10-22  Was W&RSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Nedbank Ltd 
    2. Owl Business Training PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.