SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct a formal meeting 
SAQA US ID UNIT STANDARD TITLE
13914  Conduct a formal meeting 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242816  Conduct a structured meeting  Level 4  NQF Level 04  5   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard introduces the team or group leader to the preparation and procedures required in chairing a formal meeting using committee procedure. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this Unit Standard implies a small business, cost centre, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of
  • Preparing for a meeting.
  • Conducting a meeting.
  • Dealing with conflict in a meeting.
  • Following up on a meeting 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is
  • Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments, notice of meeting, equipment needed, minutes of previous meeting
  • Supporting documentation includes any information that would enhance understanding or be helpful in decision making and problem solving by providing background information and or setting out options and criteria for decisions and solutions. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for a meeting 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Physical arrangements required for a meeting are listed and an indication is given of who is responsible for making the necessary arrangements. 

    ASSESSMENT CRITERION 2 
    2.The importance of checking that physical arrangements are in order is explained and a checklist is devised as a management tool. 

    ASSESSMENT CRITERION 3 
    3.Documents required for a meeting are collated and checked against the minutes of the previous meeting and agenda. 

    ASSESSMENT CRITERION 4 
    4.The purpose of an agenda is explained and an indication is given of how items can be placed on the agenda. 

    ASSESSMENT CRITERION 5 
    5.The function of minutes as a record of the meeting is explained and an indication is given of how discrepancies in the minutes can be addressed at a meeting. 

    ASSESSMENT CRITERION 6 
    6.Minutes of a meeting are checked for accuracy and completeness. 

    ASSESSMENT CRITERION 7 
    7.Documents required for a specific meeting are identified and summarised in order to identify areas of clarification or potential conflict. 

    ASSESSMENT CRITERION 8 
    8.Situations where it may be necessary to obtain a mandate prior to a meeting are identified for a specific meeting. 

    ASSESSMENT CRITERION 9 
    9.The functions of office bearers are explained with reference to their role in a meeting. 

    ASSESSMENT CRITERION 10 
    10.The roles of caucusing and lobbying in influencing the decisions of a meeting are explained with examples. 

    ASSESSMENT CRITERION 11 
    11.Expected outcomes for a meeting are formulated clearly and concisely and supported with the necessary documentation. 

    SPECIFIC OUTCOME 2 
    Conduct a meeting 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.A meeting of a selected group is convened and conducted according to a preplanned agenda. 

    ASSESSMENT CRITERION 2 
    2.Committee procedures are followed based on the standing procedures of an organisation or agreed guidelines. 

    ASSESSMENT CRITERION 3 
    3.Opportunities are created to allow maximum participation by people attending the meeting. 

    ASSESSMENT CRITERION 4 
    4.Discussions are summarised to facilitate recording and to clarify proposed action. 

    SPECIFIC OUTCOME 3 
    Demonstrate strategies to deal with conflict in a meeting 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Situations that could be a potential source of conflict are identified and possible strategies to diffuse conflict are suggested with reference to attitude of member, topic, positions adopted by people, language and tone. 

    ASSESSMENT CRITERION 2 
    2.Strategies for resolving conflict at a meeting are demonstrated in role play for three different scenarios. 

    SPECIFIC OUTCOME 4 
    Follow up on a meeting 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Minutes are checked for accuracy prior to distribution. 

    ASSESSMENT CRITERION 2 
    2.An action list is compiled to ensure that the decisions of a meeting are implemented and an indication is given of how these can be monitored by the chairperson. 

    ASSESSMENT CRITERION 3 
    3.The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represent the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to collect, organise and evaluate information when identifying the fundamental processes and tasks of management

    Learners can manage themselves and their activities responsibly and effectively in applying the management function to own situation 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly when explaining the basic management activities 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems recognizing how own position fits into the management of an organization and how the management function contributes to the success of a business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    1. Learners begin to explore education and career opportunities through investigating different roles and functions in an organisation.
    2.. Learners are able to make decisions in following the decision making process and making management decisions 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242816, which is "Conduct a structured meeting", level 4, 5 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Core  49447   National Certificate: Trade Exhibition Support  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  48915   Further Education and Training Certificate: Manufacturing and Assembly Operations Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  49403   Further Education and Training Certificate: Steel Tube and Pipe Manufacturing (Seamless Hot-Finished OR Welded OR Cold-Formed)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  MERSETA 
    Core  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  49400   National Certificate: Steel Tube and Pipe Manufacturing (Seamless Hot-Finished OR Welded OR Cold-Formed)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  MERSETA 
    Elective  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-03-14  As per Learning Programmes recorded against this Qual 
    Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  49197   Further Education and Training Certificate: Social Housing Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  49397   National Certificate: Wholesale and Retail Operations Supervision  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. DC Academy 
    2. EDU - FLEET 
    3. Gemini Training And Development Pty Ltd 
    4. Phephani Learnerships cc 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.