SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Participate in groups and/or teams to recommend solutions to problems

SAQA US ID	UNIT STANDARD TITLE
14920	Participate in groups and/or teams to recommend solutions to problems
ORIGINATOR		ORIGINATING PROVIDER
SGB Information Systems and Technology
QUALITY ASSURING BODY
-
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Reregistered		2012-07-01	2015-06-30	SAQA 0695/12
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2016-06-30		2019-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended:

to provide fundamental knowledge of the areas covered?

for those working in, or entering the workplace in the area of Business and Organisational Communication ?

as additional knowledge for those wanting to understand the areas covered

People credited with this unit standard are able to:?

Contribute to team problem solving?

Contribute to group and/ or team function
The performance of all elements is to a standard that allows for further learning in this area.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Contribute to team problem solving

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives.

ASSESSMENT CRITERION RANGE

Ideas; Information; Opinions; Recommendations.

ASSESSMENT CRITERION 2

2. Contributions to problem solving are made in a range of decision making processes and contexts.

ASSESSMENT CRITERION RANGE

Decision making matrices; Nominal group technique; Consensus; Majority vote.

ASSESSMENT CRITERION 3

3. Contributions to decision making are made on the basis of available data and are made objectively.

ASSESSMENT CRITERION 4

4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others.

SPECIFIC OUTCOME 2

Contribute to group and/ or team functions.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes.

ASSESSMENT CRITERION RANGE

Support; Responsibility; Acceptability.

ASSESSMENT CRITERION 2

2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior.

ASSESSMENT CRITERION RANGE

Rules; Parameters; Guidelines; Clarification of issues.

ASSESSMENT CRITERION 3

3. Contributions made to the team's selection and use of techniques match the task requirements.

ASSESSMENT CRITERION RANGE

Brainstorming; Mind mapping; etc.

ASSESSMENT CRITERION 4

4. Contribution monitors own behavior in order to accommodate team dynamics.

ASSESSMENT CRITERION RANGE

Adhere to procedure; Language; Tone; Mannerisms

ASSESSMENT CRITERION 5

5. Contribution ensures that delegated duties are carried out to team requirements.

ASSESSMENT CRITERION RANGE

Distributing meeting papers; Minute taking; Time keeping; Team presentations.

ASSESSMENT CRITERION 6

6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives.

ASSESSMENT CRITERION RANGE

Obtaining resources; Evaluating ideas; Gathering data; Researching information.

ASSESSMENT CRITERION 7

7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team.

ASSESSMENT CRITERION RANGE

Relevance, Clarity and Timeliness

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Work effectively with others as a member of an organisation

UNIT STANDARD CCFO ORGANISING

Organise and manage him/her self and his/her activities responsibly and effectively

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise, and critically evaluate information

UNIT STANDARD CCFO CONTRIBUTING

Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	QUALITY ASSURING BODY
Core	49128	National Certificate: Community Health Work	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2009-04-08	Was HW SETA until Last Date for Achievement
Core	78965	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Reregistered	2015-06-30	MICTS
Core	78964	Further Education and Training Certificate: Information Technology: Technical Support	Level 4	NQF Level 04	Reregistered	2015-06-30	MICTS
Fundamental	24294	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2010-01-23	MICTS until Last Date for Achievement
Fundamental	24293	National Certificate: Information Technology: Technical Support	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2010-01-23	MICTS until Last Date for Achievement
Elective	59730	National Certificate: Mechanical Handling (Rigging)	Level 3	NQF Level 03	Reregistered	2015-06-30	As per Learning Programmes recorded against this Qual
Elective	66349	Further Education and Training Certificate: General Forestry	Level 4	NQF Level 04	Reregistered	2015-06-30	FPMSETA
Elective	59731	Further Education and Training Certificate: Mechanical Handling (Rigging)	Level 4	NQF Level 04	Reregistered	2015-06-30	As per Learning Programmes recorded against this Qual
Elective	49063	National Certificate: Geographical Information Sciences	Level 5	Level TBA: Pre-2009 was L5	Reregistered	2015-06-30	CETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.

1.	Academy of Business and Computer Studies- PTA
2.	Advanced Virtual Learning Group
3.	Affordable Intelligence
4.	African institute of Management Sciences
5.	Angie Technologies
6.	AUM IT Solutions
7.	Awona Technologies cc
8.	Blue Bridge IT Solutions
9.	Bophelo Tota Development Agency
10.	Boston Technology Campus
11.	Broadband College of Technology
12.	Butterworth Millenium Computers
13.	Bytes People Solutions (Pty) Ltd
14.	Calicom Trading 215 Pty Ltd t/a ATTI Nelspruit
15.	Careers IT
16.	CAT Group (Pty0 Ltd
17.	Commerce and Computer College of South Africa
18.	CTU Training Solutions
19.	Dantall
20.	DC Dynamic College of Commerce & Training
21.	Delight Computer Training
22.	DESTO (PTY) LTD
23.	Durban Institute of Technology Pty Ltd
24.	E-skills Academy of South Africa
25.	Edu-Fix Training Institute (Pty) Ltd
26.	Fakazani Management Services
27.	Falcon Business Institute
28.	FLUOR SA (PTY) LTD T/A FLUOR TRAINING CENTRE (Secunda)(TP)
29.	Forek Institute of Technology (Pty) Ltd
30.	Futurekids SA (Fochville)
31.	Gijima Ast
32.	Golden Step Campus (Pty) Ltd.
33.	Hlanganani ICT Pty Ltd
34.	ILIM Training CC
35.	In Excess Trading 22 T/A ATTI Polokwane
36.	Information Technology Resource Centre
37.	intuition Computer College (PTY) Ltd
38.	Investigative Software Solutions
39.	iSolve Business Solutions (Pty) Ltd
40.	IT Solution on the Moving Edge CC
41.	Ithemba Lentsha Skills Development Institute
42.	Jonda Learnership Academy
43.	JZ Training and Projects
44.	Kaelo Computer Training cc
45.	KEZLA INVESTMENTS
46.	Konani Training and Development Institute (Pty) Ltd
47.	Light and Life Centre
48.	Limco Consulting and management (Pty) Ltd
49.	Lukhanyiso Research and Development Services CC t/a TSD Business Solut
50.	M-cot Corporate Training
51.	Mamelodi Digital Centre cc
52.	Matimba Rigging & Training (SECUNDA) (TP)
53.	Mbay Training
54.	Modise Computer College
55.	Mpande Technologies cc
56.	NCHEBEKO SKILLS CONSULTANCY
57.	NET2G Technologies (Pty) Ltd
58.	Ngubeni and IT Trading and Projects
59.	Nosiphiwa Trading Enterprise
60.	On the Ball Computers
61.	Overcomers Training College (Pty) Ltd
62.	Penduka Consulting
63.	PG BISON PTY (LTD)
64.	POLAZ ITSERVICES
65.	Procomp Computer Services cc
66.	Professional Graduate Colleges
67.	RAMAZWI SECURITY SERVICES CC
68.	South Africa Forum on Education & Technology
69.	Success Christian Training Centre
70.	Terrantshonga General Trading
71.	Titan Trade Technologies (Pty) Ltd
72.	Tropical Eden Training 240 cc
73.	TSS MANAGED SERVICES (PTY) LTD
74.	Victory Ticket 580 cc
75.	Viewpoint Institute Pty Ltd
76.	VR Computers
77.	Witbank Institute of Technology (Pty) Ltd
78.	Work Skills Resources
79.	Xantium Trading Bloemfontein
80.	Xtensive ICT Academy (Pty) Ltd
81.	Xylo Trading