SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in groups and/or teams to recommend solutions to problems 
SAQA US ID UNIT STANDARD TITLE
14920  Participate in groups and/or teams to recommend solutions to problems 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered?
  • for those working in, or entering the workplace in the area of Business and Organisational Communication ?
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:?
  • Contribute to team problem solving?
  • Contribute to group and/ or team function
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contribute to team problem solving 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives. 
    ASSESSMENT CRITERION RANGE 
    Ideas; Information; Opinions; Recommendations.
     

    ASSESSMENT CRITERION 2 
    2. Contributions to problem solving are made in a range of decision making processes and contexts. 
    ASSESSMENT CRITERION RANGE 
    Decision making matrices; Nominal group technique; Consensus; Majority vote.
     

    ASSESSMENT CRITERION 3 
    3. Contributions to decision making are made on the basis of available data and are made objectively. 

    ASSESSMENT CRITERION 4 
    4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others. 

    SPECIFIC OUTCOME 2 
    Contribute to group and/ or team functions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes. 
    ASSESSMENT CRITERION RANGE 
    Support; Responsibility; Acceptability.
     

    ASSESSMENT CRITERION 2 
    2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior. 
    ASSESSMENT CRITERION RANGE 
    Rules; Parameters; Guidelines; Clarification of issues.
     

    ASSESSMENT CRITERION 3 
    3. Contributions made to the team's selection and use of techniques match the task requirements. 
    ASSESSMENT CRITERION RANGE 
    Brainstorming; Mind mapping; etc.
     

    ASSESSMENT CRITERION 4 
    4. Contribution monitors own behavior in order to accommodate team dynamics. 
    ASSESSMENT CRITERION RANGE 
    Adhere to procedure; Language; Tone; Mannerisms
     

    ASSESSMENT CRITERION 5 
    5. Contribution ensures that delegated duties are carried out to team requirements. 
    ASSESSMENT CRITERION RANGE 
    Distributing meeting papers; Minute taking; Time keeping; Team presentations.
     

    ASSESSMENT CRITERION 6 
    6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives. 
    ASSESSMENT CRITERION RANGE 
    Obtaining resources; Evaluating ideas; Gathering data; Researching information.
     

    ASSESSMENT CRITERION 7 
    7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team. 
    ASSESSMENT CRITERION RANGE 
    Relevance, Clarity and Timeliness
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
    2. "Organisation" includes organisations based in work, community and cultural contexts.

    Sub-Sub-Field (Domain):Business and Organisational Communication 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2018-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2018-06-30  MICTS 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  59730   National Certificate: Mechanical Handling (Rigging)  Level 3  NQF Level 03  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66349   Further Education and Training Certificate: General Forestry  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  59731   Further Education and Training Certificate: Mechanical Handling (Rigging)  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Business and Computer Studies 
    2. Afedile M Learning Centre (Pty) Ltd 
    3. Agattu Trading 273 (Pty) Ltd 
    4. Amitek Business College 
    5. Angie Technologies 
    6. Ankalite (Pty) Limited 
    7. Arise Business Centre 
    8. AUM IT Solutions 
    9. Avuxeni Computer Academy 
    10. Awona Technologies cc 
    11. Basfour 2730 (Pty) Ltd 
    12. Believers Care Society 
    13. Blue Bridge Training and Consulting (Pty) Ltd 
    14. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    15. Boston Technology Campus (Pty) Ltd 
    16. Broadband College of Technology 
    17. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    18. Calandra Trading 523(PTY) 
    19. Calicom Trading 215 (Pty) Ltd 
    20. Careers IT (Pty) Ltd 
    21. cawood Trading (Pty) Ltd 
    22. Claas Illustration 
    23. Clean Heat Academy 
    24. College for Machine Operators 
    25. Commerce and Computer College of South Africa 
    26. Compus training institution 
    27. Critical Skills Training (Pty) Ltd 
    28. CTU Training Solutions 
    29. Daily Training Cc 
    30. Dantall 
    31. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    32. Delight Computer Training 
    33. DESTO (PTY) LTD 
    34. DVG Property (Pty)Ltd 
    35. Ekasi IT Solutions CC 
    36. EOH Abantu (Pty) Ltd 
    37. Fakazani Management Services 
    38. Falcon Business Institute (Pty) Ltd 
    39. False Bay College 
    40. Forek Institute of Technology (Pty) Ltd 
    41. Futurekids SA (Fochville) 
    42. Gabasega Consulting and Training Centre 
    43. Gateway Academy and Training College (Pty) Ltd 
    44. Gegana Computer Academy and Business Solutions cc 
    45. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    46. Gijima Holdings (Pty) Ltd 
    47. Gijima Holdings (Pty) Ltd T/A Industrial Skills Development - Middelb 
    48. Hlanganani ICT (Pty) Ltd 
    49. IALE School of Advanced Learning and Education (Pty) Ltd 
    50. Ict International Consulting Training Worx Pty Ltd 
    51. iLearn Training PTY LTD 
    52. Imvana Training College 
    53. In Excess Trading 22 T/A ATTI Polokwane 
    54. Information Technology Resource Centre 
    55. iSolve Business Solutions (Pty) Ltd 
    56. IT SA Computer Services Solutions (Pty) Ltd 
    57. Ithemba Lentsha Skills Development Institute (Pty) Ltd 
    58. Johannesburg Institute of Engineering & Technology 
    59. Jonda Learnership Academy 
    60. Kaelo Computer Training cc 
    61. Kezla Investments 
    62. Khuphulanani Training Institute (Pty) Ltd 
    63. Konani Training and Development Institute 
    64. Kuhle Projects Cc 
    65. Legal Environment Safety & Health Requirements cc 
    66. Leseding Computer Systems (Pty) Ltd 
    67. Light and Life Centre 
    68. Limco Consulting and management (Pty) Ltd 
    69. Limpopo Computer College Bk 
    70. Longata Consultant 
    71. Lukhanyiso Research and Development Services CC t/a TSD Business Solut 
    72. M-cot Corporate Training 
    73. Magnifica (Pty) Ltd 
    74. Malope IT Solutions 
    75. Mason Call Centre Solutions CC 
    76. Mass Computer Training And Printers 
    77. MasterGrade IT 
    78. Masungulo Electronics and IT Solutions 
    79. Modise Computer College 
    80. Mosadikago Trading Cc 
    81. MPACT 
    82. Mpande Technologies cc 
    83. Nape Angwato Trading 
    84. National Computer College Carletonville 
    85. National Computer College Cc 
    86. NET2G Technologies (Pty) Ltd t/a EduCampus 
    87. New Arizona Communications & Training 
    88. Nextgen Training Solutions (Pty) Ltd 
    89. Ngubeni Corporation 
    90. Ocule IT cc 
    91. On the Ball College Pty ltd 
    92. Overcomers Training College (Pty) Ltd 
    93. Phokophela Investment Holdings (Pty) Ltd 
    94. Prophesy Training College (Pty) Ltd 
    95. Qhakaza Management Services 
    96. Quantum Career Development (PTY) LTD 
    97. RIGGING ACADEMY OF SA (PTY) LTD (Westmead)(TP) 
    98. Rivoni Training N Communications 
    99. SEDIBENG 
    100. SILVER SOLUTION CC 1360 
    101. Simlau Biztec Academy 
    102. Sivile Housing Association RSA 
    103. Skills Information Technology UP 
    104. Sonke Technologies 
    105. Springfield Training (Pty) Ltd 
    106. St Austins College (Pty) Ltd 
    107. STANFORD COMPUTER AND BUSINESS COLLEGE 
    108. Star Light Consulting 
    109. Success Christian Training Centre 
    110. Technology Corporate Management (Pty) Ltd 
    111. Titan Trade Technologies (Pty) Ltd 
    112. Torque Technical Computer Training (Pty) Ltd 
    113. Tshwane College of Commerce and Computer Studies 
    114. Umzinyathi Telecommunications (Pty) Ltd 
    115. Victory Ticket 580 cc 
    116. VPK BUSINESS VENTURE C.C 
    117. Whitestone College 
    118. Work Skills Resources 
    119. Xantium Trading 304 
    120. Xtensive ICT Academy (Pty) Ltd 
    121. Xylo Trading 12 (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.