SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in groups and/or teams to recommend solutions to problems 
SAQA US ID UNIT STANDARD TITLE
14920  Participate in groups and/or teams to recommend solutions to problems 
ORIGINATOR ORIGINATING PROVIDER
SGB Information Systems and Technology   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2012-07-01  2015-06-30  SAQA 0695/12 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2016-06-30   2019-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered?
  • for those working in, or entering the workplace in the area of Business and Organisational Communication ?
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:?
  • Contribute to team problem solving?
  • Contribute to group and/ or team function
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contribute to team problem solving 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives. 
    ASSESSMENT CRITERION RANGE 
    Ideas; Information; Opinions; Recommendations.
     

    ASSESSMENT CRITERION 2 
    2. Contributions to problem solving are made in a range of decision making processes and contexts. 
    ASSESSMENT CRITERION RANGE 
    Decision making matrices; Nominal group technique; Consensus; Majority vote.
     

    ASSESSMENT CRITERION 3 
    3. Contributions to decision making are made on the basis of available data and are made objectively. 

    ASSESSMENT CRITERION 4 
    4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others. 

    SPECIFIC OUTCOME 2 
    Contribute to group and/ or team functions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes. 
    ASSESSMENT CRITERION RANGE 
    Support; Responsibility; Acceptability.
     

    ASSESSMENT CRITERION 2 
    2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior. 
    ASSESSMENT CRITERION RANGE 
    Rules; Parameters; Guidelines; Clarification of issues.
     

    ASSESSMENT CRITERION 3 
    3. Contributions made to the team's selection and use of techniques match the task requirements. 
    ASSESSMENT CRITERION RANGE 
    Brainstorming; Mind mapping; etc.
     

    ASSESSMENT CRITERION 4 
    4. Contribution monitors own behavior in order to accommodate team dynamics. 
    ASSESSMENT CRITERION RANGE 
    Adhere to procedure; Language; Tone; Mannerisms
     

    ASSESSMENT CRITERION 5 
    5. Contribution ensures that delegated duties are carried out to team requirements. 
    ASSESSMENT CRITERION RANGE 
    Distributing meeting papers; Minute taking; Time keeping; Team presentations.
     

    ASSESSMENT CRITERION 6 
    6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives. 
    ASSESSMENT CRITERION RANGE 
    Obtaining resources; Evaluating ideas; Gathering data; Researching information.
     

    ASSESSMENT CRITERION 7 
    7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team. 
    ASSESSMENT CRITERION RANGE 
    Relevance, Clarity and Timeliness
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2015-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2015-06-30  MICTS 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  59730   National Certificate: Mechanical Handling (Rigging)  Level 3  NQF Level 03  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66349   Further Education and Training Certificate: General Forestry  Level 4  NQF Level 04  Reregistered  2015-06-30  FPMSETA 
    Elective  59731   Further Education and Training Certificate: Mechanical Handling (Rigging)  Level 4  NQF Level 04  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2015-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    1. Academy of Business and Computer Studies- PTA 
    2. Academy of Learning IT 
    3. Angie Technologies 
    4. AUM IT Solutions 
    5. Avuxeni Computer Academy 
    6. Basfour 2730 (Pty) Ltd 
    7. Bay Point Trading 12 
    8. Believers Care Society 
    9. Blue Bridge Training and Consulting (Pty) Ltd 
    10. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    11. Bytes People Solutions (Pty) Ltd 
    12. Calicom Trading 215 Pty Ltd t/a ATTI Nelspruit 
    13. Careers IT (Pty) Ltd 
    14. COLLIERY TRAINING COLLEGE 
    15. Critical Skills Training 
    16. CTU Training Solutions 
    17. Dantall 
    18. DC Dynamic College of Commerce & Training 
    19. Delight Computer Training 
    20. DESTO (PTY) LTD 
    21. Durban Institute of Technology Pty Ltd 
    22. DVG Construction Company (Pty)Ltd 
    23. Dynamix Computer Training Centre 
    24. Ekasi IT Solutions (Pty) Ltd 
    25. Fakazani Management Services 
    26. Falcon Business Institute 
    27. FLUOR DANIEL SA (PTY) LTD 
    28. Forek Institute of Technology (Pty) Ltd 
    29. Futurekids SA (Fochville) 
    30. Gijima Ast 
    31. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    32. Golden Step Campus (Pty) Ltd. 
    33. Hlanganani ICT Pty Ltd 
    34. ILIM Training CC 
    35. Imvana Training College 
    36. In Excess Trading 22 T/A ATTI Polokwane 
    37. Information Technology Resource Centre 
    38. iSolve Business Solutions (Pty) Ltd 
    39. IT Solution on the Moving Edge CC 
    40. Ithemba Lentsha Skills Development Institute 
    41. Kaelo Computer Training cc 
    42. Khuphulanani Training Institute (Pty) Ltd 
    43. Konani Training and Development Institute (Pty) Ltd 
    44. Leseding Computer Training 
    45. Light and Life Centre 
    46. Limco Consulting and management (Pty) Ltd 
    47. Limpopo Computer College Bk 
    48. Lukhanyiso Research and Development Services CC t/a TSD Business Solut 
    49. M-cot Corporate Training 
    50. Mason Call Centre Solutions CC 
    51. Matimba Rigging & Training (SECUNDA) (TP) 
    52. Mbay Training 
    53. MEGRO LEARNING LOWVELD 
    54. Modise Computer College 
    55. Mpande Technologies cc 
    56. Nape Angwato Trading 
    57. National Computer College 
    58. National Computer College Carletonville 
    59. NCHEBEKO SKILLS CONSULTANCY 
    60. NET2G Technologies (Pty) Ltd t/a EduCampus 
    61. Nextgen Training Solutions Pty Ltd 
    62. NIIT ANTILLES N.V. (INCOPORATED IN CURACAO N.A.) 
    63. On the Ball Computers 
    64. Penduka Consulting 
    65. POLAZ ITSERVICES 
    66. Power rush trading 6 
    67. Professional Graduate Colleges 
    68. RAMAZWI SECURITY SERVICES CC 
    69. RIGGING ACADEMY OF SA (PTY) LTD (Westmead)(TP) 
    70. Rivoni Training N Communications 
    71. Simlau Biztec Academy 
    72. St Austins College (Pty) Ltd 
    73. STANFORD COMPUTER AND BUSINESS COLLEGE 
    74. Success Christian Training Centre 
    75. Technology Corporate Management (Pty) Ltd 
    76. Terrantshonga General Trading 
    77. Torque Technical Computer Training (Pty) Ltd 
    78. Victory Ticket 580 cc 
    79. Witbank Institute of Technology (Pty) Ltd 
    80. Work Skills Resources 
    81. Xantium Trading 304 
    82. Xtensive ICT Academy (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.