SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation 
SAQA US ID UNIT STANDARD TITLE
15220  Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Setting goals and objectives
  • Establishing performance standards
  • Setting up monitoring systems
  • Monitoring and measuring the achievement of objectives 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communicationat NQF level 4
  • Computer literacy at NQF level 4 

  • UNIT STANDARD RANGE 
    Performance standards are related to quality, quantity, time and cost. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Set goals and objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Goals and objectives are set for the section/division/department in line with the core business of the organisation and its vision, mission and overall goals. 

    ASSESSMENT CRITERION 2 
    2. The goals and objectives are consistent with the organisational strategy and business objectives. 

    ASSESSMENT CRITERION 3 
    3. The resources required are determined and specified. 

    ASSESSMENT CRITERION 4 
    4. The objectives are clear, concise, measurable and achievable. 

    SPECIFIC OUTCOME 2 
    Establish performance standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Performance standards are determined in accordance with the business plan and customer and organisational requirements. 

    ASSESSMENT CRITERION 2 
    2. Performance standards are clear, concise and establish the benchmarks against which they are to be measured. 

    SPECIFIC OUTCOME 3 
    Set up monitoring systems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The functions, activities and information systems to be monitored are determined in relation to organisational requirements. 

    ASSESSMENT CRITERION 2 
    2. Methods for collecting data are established in relation to the performance standards. 

    ASSESSMENT CRITERION 3 
    3. The monitoring systems set up are in accordance with organisational requirements. 

    SPECIFIC OUTCOME 4 
    Monitor and measure the achievement of objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The performance of the section/division/department is monitored against the set performance standards in accordance with the established monitoring systems. 

    ASSESSMENT CRITERION 2 
    2. Data is collected and analysed against the performance standards. 

    ASSESSMENT CRITERION 3 
    3. Results of data analysis is presented in accordance with organisational requirements. 

    ASSESSMENT CRITERION 4 
    4. Recommendations for action to improve performance against performance standards and objectives is presented to appropriate management officials who are able to effect changes. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services SETA ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance management models
  • Models for explaining performance and underperformance
  • Data collection techniques and systems
  • Monitoring systems and their applications
  • Report writing techniques 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to under achievement 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in setting objectives and monitoring performance 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities when setting up monitoring systems 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information on performance against goals and objectives 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders on performance 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when collecting and analysing performance data 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Reflecting on and exploring a variety of strategies to learn more effectively when improving performance and setting standards. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  FOODBEV 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SABPP 
    Core  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Core  49710   National Diploma: Development Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Core  64330   National Certificate: Mission Corporate Services Management  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  PSETA 
    Core  49060   National Degree: Master Craftsmanship (Electrical)  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2021-06-30  EWSETA 
    Core  49783   National Diploma: Joint and Multi-National Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 
    Fundamental  63209   National Certificate: Energy Regulation  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58600   National Certificate: Land Transport Planning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  LG SETA 
    Fundamental  49122   National Certificate: Radio Station Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Fundamental  58784   National Diploma: Geospatial Image Analysis  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  59429   National Certificate: Inclusive Education  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  ETDP SETA 
    Elective  49746   National Certificate: Measurement, Control and Instrumentation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Elective  58802   National Diploma: Disability Employment Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Elective  50023   National Diploma: Legal Interpreting  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Aldabri 106 Institute for Quality Pty Ltd 
    2. Avenida (Pty) Ltd 
    3. Boikgantsho Consulting & Events 
    4. Icando 
    5. Infomage SDF Training Pty Ltd 
    6. Institute for the Advancement of Journalism 
    7. JUSTICE COLLEGE 
    8. Kula Institute 
    9. Makwedeng Training 
    10. Nhlahle Development Agency 
    11. Nyankwavi Investment CC. 
    12. PERSEVCON CONSTRUCTION PTY LTD 
    13. SA Maritime School and Transport College 
    14. SOUTH AFRICAN NATIONAL ACADEMY OF INTELLIGENCE 
    15. SOUTH AFRICAN NATIONAL WAR COLLEGE 
    16. SWARANANG MANAGEMENT CONSULTING CC 
    17. Umsenge SDCS 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.