SAQA All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Create and use a range of resources to effectively manage teams, sections, departments or divisions 
SAQA US ID UNIT STANDARD TITLE
15231  Create and use a range of resources to effectively manage teams, sections, departments or divisions 
ORIGINATOR ORIGINATING PROVIDER
SGB Generic Management   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE OLD NQF LEVEL NEW NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  New Level Assignment Pend.  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2009-03-31  2012-03-31  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2013-03-31   2016-03-31  

In all of the tables in this document, both the old and the new NQF Levels are shown. In the text (purpose statements, qualification rules, etc), any reference to NQF Levels are to the old levels unless specifically stated otherwise. 

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Overseeing the production of goods and/or the delivery of service in a department or division
  • Implementing systems to manage resources
  • Monitoring and measuring workplace productivity and service excellence in a department or division. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4
  • Computer Literacy at NQF level 4. 
    		•

    UNIT STANDARD RANGE 
  • Systems to manage resources would include inventory management,
  • Scheduling techniques include; Gantt charts, PERT - Programme evaluation and review technique, Critical Path Method, work distribution charts
  • Resources include, physical resources, people, money, and time. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Oversee the production of goods and/or the delivery of service in a department, division or section. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Objectives and methods are established that ensure quality production of goods/or services. 

    ASSESSMENT CRITERION 2 
    2. Work is prioritised, allocated and supervised to support achievement of targeted objectives. 

    ASSESSMENT CRITERION 3 
    3. Progress is reported on regularly. 

    SPECIFIC OUTCOME 2 
    Implement systems to manage resources. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Systems are established to manage resources. 

    ASSESSMENT CRITERION 2 
    2. Scheduling techniques are implemented that enhance productivity and service excellence. 

    ASSESSMENT CRITERION 3 
    3. Incentive schemes are implemented to encourage productivity and service excellence. 

    ASSESSMENT CRITERION 4 
    4. Progress is reported on regularly. 

    SPECIFIC OUTCOME 3 
    Monitor and measure workplace productivity and service excellence in a department or division. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Outputs are measured in relation to the resource inputs. 

    ASSESSMENT CRITERION 2 
    2. Review processes are established to ensure increased productivity and service excellence with efficient and effective resource utilisation. 

    ASSESSMENT CRITERION 3 
    3. Progress is reported on regularly. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles underlying the effective use of resources
  • Quality concepts
  • Workflow and workplace layout
  • Planned maintenance
  • Systems for managing workflow
  • Productivity
  • Review processes
  • Teamwork 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to targeted objectives not being met. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in establishing new systems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities so that systems are effectively implemented. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when measuring productivity. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively on progress. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when scheduling and measuring. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems and show how problems in one area can affect another. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE OLD LEVEL NEW LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  61594   National Certificate: Management  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49710   National Diploma: Development Practice  Level 5  New Level Assignment Pend.  Reregistered  2011-09-30  ETDP SETA 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  New Level Assignment Pend.  Reregistered  2013-06-14  TETA 
    Core  79808   National Diploma: Occupational Safety  Level 5  New Level Assignment Pend.  Registered  2010-11-28  As per Learning Programmes recorded against this Qual 
    Fundamental  49709   National Certificate: Criminology  Level 5  New Level Assignment Pend.  Reregistered  2011-09-30  SAS SETA 
    Fundamental  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  New Level Assignment Pend.  Reregistered  2010-09-18  ESETA 
    Fundamental  49122   National Certificate: Radio Station Management  Level 5  New Level Assignment Pend.  Reregistered  2010-09-18  MAPPP 
    Fundamental  49059   National Diploma: Master Craftsmanship (Electrical)  Level 5  New Level Assignment Pend.  Reregistered  2010-09-18  ESETA 
    Elective  63209   National Certificate: Energy Regulation  Level 5  New Level Assignment Pend.  Registered  2012-02-18  As per Learning Programmes recorded against this Qual 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  New Level Assignment Pend.  Registered  2010-11-28  LG SETA 
    Elective  58394   National Certificate: Film and Television Production  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Registered"     		 2010-06-14  MAPPP 
    Elective  49107   National Certificate: Inspection and Enforcement Services  Level 5  New Level Assignment Pend.  Reregistered  2010-11-20  PSETA 
    Elective  49123   National Certificate: Journalism  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Registered"     		 2007-10-18  MAPPP until Last Date for Achievement 
    Elective  58978   National Certificate: Journalism  Level 5  New Level Assignment Pend.  Registered  2010-10-18  MAPPP 
    Elective  49511   National Certificate: Lift Inspection  Level 5  New Level Assignment Pend.  Reregistered  2011-11-18  MERSETA 
    Elective  49337   National Certificate: Multi-National Safety and Security Operations Management  Level 5  New Level Assignment Pend.  Reregistered  2011-04-01  SAS SETA 
    Elective  48671   National Certificate: Music Industry: Sound Technology  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Reregistered"     		 2010-08-07  MAPPP 
    Elective  57631   National Certificate: Radiation Protection  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Registered"     		 2009-11-16  ESETA 
    Elective  58183   National Diploma: Forensic Pathology Support  Level 5  New Level Assignment Pend.  Reregistered  2013-04-05  SAS SETA 
    Elective  60072   National Diploma: Inspection and Assessment (Non-Metallics)  Level 5  New Level Assignment Pend.  Registered  2011-03-12  MERSETA 
    Elective  49023   National Diploma: Liaison Interpreting  Level 5  New Level Assignment Pend.  Reregistered  2011-01-22   
    Elective  58309   National Diploma: Project Management  Level 5  New Level Assignment Pend.  Reregistered  2013-06-14  SERVICES 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  New Level Assignment Pend.  Registered  2011-11-26  ETDP SETA 
    Elective  48784   National Diploma: Translation  Level 5  New Level Assignment Pend.  Passed the End Date -
    Status was "Reregistered"     		 2010-07-17  CHE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    1. ALCREDO CONSULTING SERVICES 
    2. BLUSKYE PEOPLE SOLUTIONS CC 
    3. Boston Multi Media 
    4. DYNA TRAINING (PTY) LTD 
    5. Emendy cc 
    6. EXPERIENTIAL TECHNOLOGIES (PTY) LTD 
    7. FUMANA PEOPLE DEVELOPMENT CC 
    8. GROWTH-LINK LEARNING CONSULTING PTY LTD 
    9. ICANDO 
    10. IN TUITION 
    11. KHAMAFI TRAINING CC 
    12. KINGSBURY INTERNATIONAL CORPORATE SERVICES & ASSOCIATES 
    13. KNOWLEDGE QUEST PTY LTD 
    14. KUKHULA TRAINING CC 
    15. LEARNSYS (PTY) LTD 
    16. PURE INNOVATION 
    17. SA MARITIME AND TRANSPORT COLLEGE 
    18. TEAM BUILDING INSTITUTE 
    19. THE GIRONKI CORPORATION 
    20. TOTAL TRAINING SYSTEMS 
    21. TSEBO TRAINING C.C 
    22. WARRANT OFFICER ACADEMY 


    All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.