SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct a structured meeting 
SAQA US ID UNIT STANDARD TITLE
242816  Conduct a structured meeting 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13914  Conduct a formal meeting  Level 3  NQF Level 03  Complete 
243951  Plan and conduct a meeting  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Preparing for a meeting.
  • Conducting a meeting.
  • Dealing with differing views in a meeting.
  • Distributing records of a meeting. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • 'Documentation' includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
  • Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Physical arrangements and attendees required for a meeting are identified and a checklist is prepared and actioned in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants are explained in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 3 
    The purpose of recording a meeting is explained according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 4 
    Documents required for a meeting are checked for accuracy and completeness and distributed, according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 5 
    Minutes of the previous meeting are checked for accuracy and completeness. 

    SPECIFIC OUTCOME 2 
    Conduct a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A meeting is conducted according to a preplanned agenda, and/or Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Opportunities are created to allow effective participation by people attending the meeting. 

    ASSESSMENT CRITERION 3 
    Discussions are summarised and recorded to indicate proposed action, completion date and person responsible. 

    SPECIFIC OUTCOME 3 
    Demonstrate techniques to deal with differing views during a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice. 

    ASSESSMENT CRITERION 2 
    A technique is used to create progress in a meeting according to recognised theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Techniques include, but are not limited to, summarising, redirecting, paraphrasing, rephrasing, gate keeping and repeating.
     

    SPECIFIC OUTCOME 4 
    Distribute records for a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Records are compiled in such a way to enable the decisions of a meeting to be implemented. 

    ASSESSMENT CRITERION 2 
    Records are checked to ensure that they are an accurate reflection, prior to distribution. 

    ASSESSMENT CRITERION 3 
    The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to collect, organise and evaluate information when preparing for a meeting. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by ensuring that the required documentation is collated for a meeting. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly while conducting a meeting. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems recognising how to deal with differing viewpoints while conducting a meeting. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13914, which is "Conduct a formal meeting", level 3, 3 credits.
    This unit standard replaces unit standard 243951, Plan and conduct a meeting, Level 4, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2018-06-30  CATHSSETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Reregistered  2018-06-30  CETA 
    Core  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Core  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2018-06-30  SAS SETA 
    Elective  66449   National Certificate: Foundry Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2013-11-07  MERSETA 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Reregistered  2018-06-30  W&RSETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  78883   Further Education and Training Certificate: Autotronics  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Elective  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  77963   Further Education and Training Certificate: Mining/Exploration Geology  Level 4  NQF Level 04  Reregistered  2018-06-30  MQA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2018-06-30  SAS SETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  CATHSSETA 
    Elective  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2018-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy (Pty) Ltd 
    2. Access Employment Skills & Development Agency 
    3. ADT SECURITY SERVICES PTY LTD 
    4. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    5. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    6. AFIKA AMECEBO CC 
    7. All Access Holdings 
    8. Arrow Creek Investments (Pty) Ltd T/A Avisa Academy of Learning (PRETO 
    9. Asiphokuhle Training and Research Institute 
    10. Avisa Academy of Learning(TP) 
    11. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    12. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    13. BTC TRAINING AFRICA PTY LTD 
    14. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    15. Classic Human Capital Solutions 
    16. College of Production Technology 
    17. Columbus Stainless (Pty) Ltd (MIDDELBURG) (TP) 
    18. Connex Marketing cc 
    19. CREATIVE FOUNDATION TRAINING 
    20. DAM SCHOOL OF POLICING 
    21. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    22. DE BEERS GROUP SERVICES PTY LTD 
    23. DIMASI TRAINING PROVIDERS 
    24. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    25. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    26. EFFECTIVE HUMAN INTERVENTION CC (Malanshof) (TP) 
    27. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    28. ENLIGHTENED SECURITY FORCE 
    29. Eskilz College (Pty) Ltd 
    30. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    31. Gemini Training And Development Pty Ltd 
    32. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    33. GINGIRIKANI SECURITY SERVICES CC 
    34. Golang Kulani ELC 
    35. Gravitazz Consulting 
    36. Hadassah Security Consultants Cc 
    37. HAZOEMA TRADING ENTREPRISE CC 
    38. Health Science Academy 
    39. HJN TRAINING CC Pretoria 
    40. HLANGANANI COMPUTECH COLLEGE PTY LTD 
    41. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    42. Imperial Technical Training Academy (WADEVILLE) (TP) 
    43. Intercept Consulting and Training Solutions 
    44. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    45. IQ Skills Academy (PTY) LTD. 
    46. ITO FOCUS PHOLE 
    47. ITO Focus Reagile 
    48. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    49. Izwelethu Black Diamond 
    50. JESUA CONSULTANTS (Hartenbos) (WA) 
    51. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    52. Jobafrik Consulting 
    53. Kalideen Management 
    54. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    55. Kgaka Kgolo Institute 
    56. Kgolo Institute 
    57. Kgotla Trading Enterprise 
    58. KHANYISANI TRAINING ACADEMY CC 
    59. KOKANO PROJECTS PTY LTD 
    60. Kuyakhula Development Initiatives 
    61. Leronsa Trading Enterprise 
    62. Lesias Educational Services 
    63. Letlhokoa Management Services CC 
    64. M.I.C. Training and Development 
    65. MacSteel Services Centres SA (WADEVILLE) (TP) 
    66. Makwedeng Training 
    67. Mary Hope Health Care 
    68. MAS SAFE SECURITY CC 
    69. MASAKANE TRUST 
    70. MashMP Holdings 
    71. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    72. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    73. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    74. MCD Training Centre (Pty) Ltd (MEYERTON) (TP) 
    75. MDIDWA SECURITY SERVICES 
    76. MEC TRAINING (PTY) LTD 
    77. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    78. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    79. MML Consulting CC. 
    80. Mod-Mosh Projects and Consulting (PTY) LTD 
    81. MOLEMA DEVELOPMENT TRAINING 
    82. Moseki Consulting Engineering Training & Development (PTY) LTD 
    83. Motheo Training Institute Trust 
    84. MSC Education Holdings Pty Ltd t/a MSC College 
    85. MZANSI SKILLS BASE CC (Selby)(TP) 
    86. Nela Kahle 80 cc 
    87. NEMJA SECURITY AND PROJECTS CC 
    88. Nhlahle Development Agency 
    89. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    90. NOFESA cc 
    91. NOMADUKU SECURITY SERVICES CC 
    92. Noni Community Development 
    93. Northern Cape Urban College: Kimberley Campus 
    94. Northlink College - Bellville Campus 
    95. Ntevho-Ketso Training and Recruitement Consultancy cc 
    96. Occupation-Defined Learning 
    97. OMEGA RISK SOLUTIONS 
    98. OMEGA RISK SOLUTIONS PTY LTD BRITS 
    99. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    100. Orbis Security Solutions Pty Ltd 
    101. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    102. Organisational Development International (TP) 
    103. Pioneer Business Consulting 
    104. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    105. POPUP UPLIFTMENT 
    106. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    107. Production Management Institute 
    108. Production Management Institute of Southern Africa (PMI) 
    109. Production Management Institute of Southern Africa - Durban 
    110. PROSPERITAS TRAINING COLLEGE T/A VISION COLLEGE SA 
    111. Qabuka-Vuka Development Trading 
    112. QHIMECI TRADING ENTERPRISE 
    113. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    114. Qualitas Training cc (SELBY) (TP) 
    115. RAMAZWI SECURITY SERVICES CC 
    116. Realeboga-Bakubung Training and Development Agency 
    117. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    118. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    119. SA Maritime School and Transport College 
    120. SAAF PROTECTION SERVICE TRAINING WING 
    121. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    122. SAS SALDANHA 
    123. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    124. SECURITY BEYOND 2000 
    125. Senelo Trading CC 
    126. SG Coal (Pty) Ltd (TP) 
    127. SHEMULA TRADING ENTERPRISE 
    128. Shoprite Checkers 
    129. SILVER SOLUTIONS SECURITY 1713 CC 
    130. SIYATHELA EARLY LEARNING ASSOCIATION 
    131. Skillspro (Pty)Ltd 
    132. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    133. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    134. Summat Training Institute 
    135. SWARANANG MANAGEMENT CONSULTING CC 
    136. Tendazwau Trading 8 
    137. The Automobile Association of South Africa T/A AA Training Academy (MO 
    138. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    139. Thubelihle Graduate Institute 
    140. Thuto Ya Setshaba Training Services (Pty) Ltd 
    141. Tlhalefang Holdings 
    142. TLHALEFO SKILLS DEVELOPMENT CC 
    143. Toyota Academy Toyota SA Motors (Pty) Ltd (ISIPINGO) (TP) 
    144. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    145. TPN Training and Recruitment cc 
    146. Training and Resources in Early Education (TREE) 
    147. Training Force (Pty) Ltd 
    148. TRIOTIC PROTECTION SERVICES CC TSHWANE 
    149. Tsebong Training Centre 
    150. Tubular Holdings (Pty) Ltd (EMALAHLENI) (TP) 
    151. TZANEEN TRAINING CENTRE LIMPOPO 
    152. Umgungundlovu FET College - Plessislaer Campus 
    153. Vhutshilo Health And Training Organisation 
    154. Vicmat Consultants 
    155. VITAL SKILLS CC 
    156. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    157. Vuselela FET College - Potchefstroom Campus 
    158. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    159. Woolworths Pty Ltd 
    160. Y3K Training cc (CAPE TOWN) (TP) 
    161. Zenzele Training School Cc 
    162. ZEVOLI 9 PTY LTD 
    163. Zuzulwazi Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.