SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply electronic messaging and calendar application 
SAQA US ID UNIT STANDARD TITLE
258897  Apply electronic messaging and calendar application 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who need to customise and protect electronic messages and maintain and up-date an electronic diary.

A person credited with this unit standard is capable of:
  • Customising email settings.
  • Applying security settings to messages.
  • Creating and using contacts.
  • Creating and using appointment/events. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in the following:
  • Communication at NQF Level 1.
  • Computer Literacy at NQF Level 1. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Customise email settings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An automatic signature is created, edited and deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Signature includes but not limited to:
  • Name, Surname, Contact Numbers, Email Address.
     

  • ASSESSMENT CRITERION 2 
    Email messages are tracked in accordance with specific requirements. 
    ASSESSMENT CRITERION RANGE 
    Tracked includes but not limited to Read Receipt, Delivery Receipt.
     

    ASSESSMENT CRITERION 3 
    An automatic reply is created, edited and/or deleted as dictated by requirements. 
    ASSESSMENT CRITERION RANGE 
    An automatic reply details include but not limited to:
  • Subject line, message body, Alternate contact details.
     

  • ASSESSMENT CRITERION 4 
    Rules are set up, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Rules include but not limited to:
  • From then move, From then copy, Subject line then move, Subject line then delete.
     

  • SPECIFIC OUTCOME 2 
    Apply security settings to messages. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Identified senders are added to a blocked list. 

    ASSESSMENT CRITERION 2 
    Attachments are prevented from being opened. 

    ASSESSMENT CRITERION 3 
    Pictures are prevented from downloading. 

    ASSESSMENT CRITERION 4 
    Identified senders are removed from a blocked list. 

    SPECIFIC OUTCOME 3 
    Create and use contacts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Different sources are utilised to work with contacts. 
    ASSESSMENT CRITERION RANGE 
  • Working with includes created, opened, edited and/or deleted to maintain a contacts list for e-mailing purposes
  • Using at least two (2) sources: Within contacts, From email message received, From electronic business card received, in public folder.
     

  • ASSESSMENT CRITERION 2 
    Contacts are added to and/or removed from a category/group. 

    ASSESSMENT CRITERION 3 
    Contacts are sorted to facilitate optimum use. 
    ASSESSMENT CRITERION RANGE 
    Sorting include but is not limited to at least one (1) of:
  • Fields or Columns, Changing the arrangement, Custom sort.
     

  • ASSESSMENT CRITERION 4 
    Contacts are located through a Search/Find feature. 

    ASSESSMENT CRITERION 5 
    Contacts are printed according to user needs. 

    ASSESSMENT CRITERION 6 
    Contacts are sent as attachments according to user requirements. 

    SPECIFIC OUTCOME 4 
    Create and use appointment/events. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Appointments/events are created, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Creating and editing includes but not limited to at least three (3) of Subject, Location, Start Time, End Time, Reminder.
     

    ASSESSMENT CRITERION 2 
    Appointments/events are copied and moved according to user requirements. 

    ASSESSMENT CRITERION 3 
    Appointments/events are repeated according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Repeat includes but not limited to at least two (2) of:
  • Daily, Weekly, Monthly, Yearly.

    Repeat includes but not limited to at least one (1) of:
  • No end date, End after, End by.
     

  • ASSESSMENT CRITERION 4 
    Appointments/events are categorised/grouped according to user requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency; assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Policies, procedures and requirements of the organisations.
  • Ethical codes of relevant professional bodies.
  • Relevant legislative and/or regulatory requirements.
  • Nature of electronic information.
  • What are email settings, security settings, contacts, appointments and events.
  • Relevant application packages.
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Determining where electronic messaging and calendar applications are required. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Sending electronic messages.
  • Scheduling appointments. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Running a diary. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Utilising different sources to work with contacts. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Categorising/grouping appointments/events according to user requirements. 

  • UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Applying electronic messaging and calendar application. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Customise email settings.
  • Apply security settings to messages.
  • Create and use contacts.
  • Create and use appointment/events.
  • Creating links to external and internal sites. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • This standard is applicable to any application that runs on any Graphical User Interface (GUI) operating systems.
  • Where wording is not exact for the chosen operating system or application, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61591   National Certificate: Information Technology: End User Computing  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Abetech 
    2. AccTech Systems (PTY)LTD 
    3. Act of Grace 97 
    4. Added Advantage Academy (Durban) 
    5. Affirmations Training 
    6. Anderson College (Pty) Ltd 
    7. Ankalite (Pty) Limited 
    8. Artshub Institute (Pty) Ltd 
    9. ATTI Nelspruit Pty Ltd 
    10. Bokamoso Competence (Pty) Ltd 
    11. Bonalesedi Computer Training 
    12. Calandra Trading 523(PTY) 
    13. Cape Innovation Technology Initiative 
    14. Cape Town Society for the Blind 
    15. Centretech Broadcasting 
    16. Clean Heat Academy 
    17. Columbus Consulting Pty Ltd 
    18. Come Again Printing Services cc 
    19. Competence computer and business management 
    20. Damelin Correspondence College (Pty) Ltd 
    21. Denwin's Computer & Business School 
    22. DIGMAC PTY LTD 
    23. Ditlotlo Trading Enterprise Cc 
    24. False Bay College 
    25. Gabasega Consulting and Training Centre 
    26. Gauteng College of Engineering and Technology (PTY) LTD 
    27. Gegana Computer Academy and Business Solutions cc 
    28. Giga Skills Training 
    29. Global Softech Skills Academy 
    30. Goodwill Institute Of Technology 
    31. iLearn Corporate Services PTY LTD 
    32. In Excess Trading 22 T/A ATTI Polokwane 
    33. Indonsa Consulting and Training cc 
    34. Information Technology Resource Centre 
    35. Intec College 
    36. ISAMON VOCATIONAL COLLEGE OF EXCELLENCE 
    37. iSolve Business Solutions (Pty) Ltd 
    38. IT SA Computer Services Solutions (Pty) Ltd 
    39. IT Schools Innovation (Pty) Ltd 
    40. Johannesburg Institute of Engineering & Technology 
    41. John Taolo Gaetsewe Developmental Trust 
    42. Keybase Training Solutions Cc 
    43. King Sabata Dalindyebo TVET College 
    44. Kylix Information Systems 
    45. LA Gomme Training Centre 
    46. Leading Edge Business Solutions (Pty) Ltd 
    47. Limco Consulting and management (Pty) Ltd 
    48. Lwazi Lwethu Training Centre and Trading Enterprise 
    49. M-cot Corporate Training 
    50. Magnitude College of education 
    51. Mash Computer Training 
    52. Mkoneni Consulting (Pty) Ltd 
    53. Mosadikago Trading Cc 
    54. Mpande Technologies cc 
    55. Mthonyama Technologies cc 
    56. Mveelaphanda Development and Projects cc 
    57. Nyankwavi Inverstment 
    58. Ocule IT cc 
    59. Phokophela Investment Holdings (Pty) Ltd 
    60. Prompt It Solutions 
    61. Protech Business and Computer College Pty Ltd. 
    62. Rainbow Moon Trading 193 CC 
    63. Sed General Trading Enterprise 
    64. SILVER SOLUTIONS CC 1360 
    65. Sivile Housing Association RSA 
    66. Southern Africa Youth Project NPC 
    67. Speccon (Pty) Ltd 
    68. Star Light Consulting 
    69. Terry Computer Services cc 
    70. Thalita Koume Directions (Pty) Ltd 
    71. The Graduate Institute of South Africa 
    72. The Ulwazi Computer Training Center 
    73. Tira Telecoms 
    74. Torque Technical Computer Training (Pty) Ltd 
    75. Total Geo-Spatial Information Solutions 
    76. Tshiredo Training Academy Cc 
    77. Turnstone Trading 183 (Pty) Ltd 
    78. Waterberg TVET College 
    79. Work Skills Resources 
    80. Y2K COLLEGE 
    81. Youmessi Trading cc 
    82. ZJ Africa Learn (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.