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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Specify heavy vehicles options and add-on products 
SAQA US ID UNIT STANDARD TITLE
259889  Specify heavy vehicles options and add-on products 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9872  Provide options on heavy commercial vehicles and add-on products for heavy commercial vehicle industry  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner is capable of supplying the customer with the correct heavy vehicle and add-on products in terms of the technical and cost specifications applicable to the use/purpose of the vehicle.

This unit standard makes provision for the automotive retail industry with special reference to providing options on heavy vehicles inclusive of but not limited to commercial vehicles designated as Rigid, Truck Tractors and Trailers. This unit standard is also designed to make provision for earth moving equipment such as bulldozers, scrapers and therefore the sale of all Heavy Commercial Vehicles and Earth Moving Equipment.

On achievement of this unit standard, the learner will be able to:
  • Establish customer needs in terms of proposing a specific heavy vehicle.
  • Match a specific vehicle's ratings to client specifications.
  • Determine the need and specifications of add-on products for Heavy Vehicles.
  • Calculate the estimated vehicle operating costs. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 3.
  • Automotive vehicle product knowledge NQF Level 4. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish customer needs in terms of proposing a specific heavy vehicle. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The customer's needs are determined in relation to the core business of the prospective client. 
    ASSESSMENT CRITERION RANGE 
    Needs are determined by using open ended questioning techniques.
     

    ASSESSMENT CRITERION 2 
    The customer's needs are evaluated against current heavy vehicles in the proposed client's organisation with reference to manufacturer specifications. 
    ASSESSMENT CRITERION RANGE 
    The main purpose of the proposed heavy vehicle is verified against client needs by asking closed questioning techniques to ensure compatibility of the vehicle.
     

    ASSESSMENT CRITERION 3 
    Various vehicles on offer are identified with reference to matching client needs in accordance with manufacturer specifications. 

    SPECIFIC OUTCOME 2 
    Match a specific vehicle's ratings to client specifications. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Given the main purpose and use of a heavy vehicle establish the vehicle ratings and specifications required to meet the needs of the client. 
    ASSESSMENT CRITERION RANGE 
    Vehicle ratings may include but are not limited to gear ratios; diff ratios; power bands; torque; rev limits; load ratings; capacity and physical attributes.
     

    ASSESSMENT CRITERION 2 
    Manufacturer ratings and specifications of various heavy vehicles are used to identify the appropriate vehicle for the customer within the company given timeframes and procedures. 

    ASSESSMENT CRITERION 3 
    A Heavy Vehicle is identified in terms of matching customer requirements and the main purpose of the Heavy Vehicle. 

    SPECIFIC OUTCOME 3 
    Determine the need and specifications of add-on products for Heavy Vehicles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The gaps of the appropriate vehicle for the job are determined in accordance with manufacturer specifications and client needs. 

    ASSESSMENT CRITERION 2 
    The add-ons required to the standard vehicle are determined in terms of meeting the needs of the client. 

    ASSESSMENT CRITERION 3 
    Various types of add-on products for Heavy Vehicle's can be described in terms of their features and benefits. 

    SPECIFIC OUTCOME 4 
    Calculate the estimated vehicle operating costs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Given various cost factors calculate the vehicles operating costs per km or per hour. 

    ASSESSMENT CRITERION 2 
    Given the vehicles standard maintenance costs calculate these with reference to the environment within which the vehicle has to operate. 

    ASSESSMENT CRITERION 3 
    The current vehicles standard maintenance and operating costs are determined with reference to the last fiscal year. 

    ASSESSMENT CRITERION 4 
    Utilising the new operating and maintenance costs calculate the savings on current maintenance and operating costs. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Different uses for Heavy Vehicles.
  • Buying motives.
  • Product knowledge.
  • Manufacturer Heavy Vehicle ratings and specifications.
  • Road Traffic Ordinance.
  • Competitors` products.
  • Calculation of ratios.
  • Suppliers` products.
  • Manufacturer HCV ratings.
  • Road Traffic Ordinance.
  • Suppliers` products.
  • Knowledge of add-on products and their FAB.
  • All cost factors.
  • Organisations estimate document. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in a critical and creative way in supplying the customer with the correct heavy vehicle and add-on products. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team when supplying the customer with the correct heavy vehicle and add-on products. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage one-self and ones personal activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when supplying the customer with the appropriate heavy vehicle and add-on products. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand and apply a range of office management-related techniques, procedures and experimental approaches required in the different specific programmes leading up to this qualification. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9872, "Provide options on heavy commercial vehicles and add-on products for heavy commercial vehicle industry", Level 5, 7 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  64289   Further Education and Training Certificate: Automotive Sales and Support Services  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    2. BPC HR Solutions (PRETORIA) (TP) 
    3. College of Production Technology 
    4. Equal Career Services (Pty) Ltd (CENTURION) (TP) 
    5. JAGUAR LAND ROVER (SOUTH AFRICA)(PTY) LTD (Irene)(TP) 
    6. JESUA CONSULTANTS (Hartenbos) (WA) 
    7. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    8. KwaZulu Automotive Training Services cc (KZN) (DURBAN) (TP) 
    9. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    10. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    11. Volkswagen of South Africa (Pty) Ltd (CENTURION) (TP) 
    12. Ziphi Nkomo Training Services 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.