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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Develop and implement supply chain performance management systems 
SAQA US ID UNIT STANDARD TITLE
336710  Develop and implement supply chain performance management systems 
ORIGINATOR
SGB Procurement, Logistics and Supply Chain Mngt 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Procurement 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to develop and implement supply chain performance management systems. People credited with this unit standard will be able to develop and implement appropriate performance management systems across the supply chain ensuring adequate integration and alignment of indicators and developing appropriate strategies to ensure that the required improvement actions can be taken optimise the performance of the supply chain.

A learner credited with this unit standard will be able to:
  • Define performance management.
  • Develop indicators for a supply chain performance management system.
  • Implement a supply chain performance management system. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 4.
  • The execution of supervisory tasks.
  • Mathematical Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
    The applied competence expressed in this standard covers the knowledge and understanding of:
  • The philosophy of performance management.
  • Processes and strategies to develop performance management indicators.
  • Linking measures to information systems.
  • The impact of performance management on the behaviour of people.
  • Creating an environment of ongoing improvement. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define performance management. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of performance management is defined indicating its relevance and influence on the effectiveness of the supply chain. 

    ASSESSMENT CRITERION 2 
    The aims and objectives of performance management are examined in line with supply chain management requirements. 

    ASSESSMENT CRITERION 3 
    Performance management philosophies and techniques are analysed to determine how they influence the process of selecting the most appropriate techniques to suit specific situations. 

    ASSESSMENT CRITERION 4 
    Effective measurement is evaluated to reflect its importance for the development of criteria for measurement systems across the supply chain. 

    ASSESSMENT CRITERION 5 
    The influence of performance management on people and systems is illustrated. 

    SPECIFIC OUTCOME 2 
    Develop indicators for a supply chain performance management system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Correct performance indicators are developed in accordance with the requirements of specific supply chain management scenarios. 

    ASSESSMENT CRITERION 2 
    The developed indicators are aligned and specifically measurable. 

    ASSESSMENT CRITERION 3 
    Key indicators are evaluated to determine their relevance and usefulness in the supply chain performance management system. 

    SPECIFIC OUTCOME 3 
    Implement a supply chain performance management system. 
    OUTCOME RANGE 
    Implement includes but is not limited to application, measuring performance, recommendations for improvement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information from organisational costing systems is used to measure the performance of elements of the supply chain. 

    ASSESSMENT CRITERION 2 
    The productivity of equipment, people, money and processes is calculated to ascertain the effectiveness of the supply chain management function. 

    ASSESSMENT CRITERION 3 
    Organisational process mechanisms are identified and used to ensure the effective use of performance data throughout the supply chain. 

    ASSESSMENT CRITERION 4 
    The measured performance results are analysed to determine appropriate action. 
    ASSESSMENT CRITERION RANGE 
    Analysis include evaluation of benefits and pitfalls of the various improvement approaches, the application of BPR and best practices, Interpreting financial information.
     

    ASSESSMENT CRITERION 5 
    Performance measurement results are analysed to reflect their relationship and impact on different areas of the supply chain. 

    ASSESSMENT CRITERION 6 
    Different improvement approaches and techniques are used reflecting the improvement actions specific to the approach in order to improve the performance of the supply chain. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this unit standard must be accredited by the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • Moderation should encompass achievement of competence described in both individual unit standards as well as the integrated competence described in the qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    What performance management is:
  • The impact of performance management on people and systems.
  • The relationship between performance management and incentives.
  • The need consistency in performance management.
  • The role of people in performance management.
  • The link between performance management and job design.
  • The necessity for a systems approach to performance management and performance improvement.
  • The concepts of key performance areas and key performance indicators.
  • The processes of developing KPA's and KPI's.
  • The productivity indicators in various industries and the relative importance of these indicators to the specific industries.
  • What is meant by globalisation and the importance of measuring performance against global indicators.
  • The basics of the global competitiveness report.
  • The importance of global competitiveness to the SA economy.
  • The concepts associated with utilisation, activation and the effective management of capital and resources.
  • The various philosophies and techniques associated with performance measurement.
  • The distinction between productivity at a macro and micro level in organisations.
  • How to calculate productivity.
  • The implications of various costing systems on the operations functioning.
  • The advantages and disadvantages of measuring against benchmarks.
  • The processes of obtaining benchmark information.
  • The concepts of break through and continuous improvement.
  • The process reference model and how it can be used to improve performance (benchmarking, BPR, best practices).
  • How to use the concepts of utilisations, activation, and the effective management of capital and resources to improve the performance of the supply chain.
  • The advantages and disadvantages of the stated improvement techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Recognise and improve unsatisfactory performance using appropriate performance indicators and performance management systems. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Identifying the concepts of break through and continuous improvement. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively through:
  • Determining how to use the concepts of utilisations, activation, and the effective management of capital and resources to improve the performance of the supply chain. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Collect, analyse and critically evaluate performance data to determine what the required improvement actions should be to optimise the performance of the supply chain. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Developing KPA's and KPI's. 

  • UNIT STANDARD CCFO SCIENCE 
    Using science, technology and indigenous knowledge effectively and critically, showing responsibility towards the environment and health of others through:
  • Presenting to relevant stakeholders within the supply chain management environment. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Aligning performance management principles to the continuous improvement plan within the4 supply chain management environment. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  74149   National Certificate: Supply Chain Management  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academics Dynamics (Pty) Ltd 
    2. Aldabri 106 Institute for Quality Pty Ltd 
    3. Andebe Training and Skills Development 
    4. BPL Academy 
    5. Brilliant Skills Development & Training Solutions 
    6. Centre for Logistics Excellence (Pty) Ltd 
    7. College for Business and Maritime Studies 
    8. College of Production Technology 
    9. COMMERCE EDGE SOUTH AFRICA PTY LTD 
    10. D AND D LWAZI RENAISSANCE RESEARCH DEVELOPMENT INSTITUTE 
    11. Global Maritime Legal Solutions Pty Ltd 
    12. Innovative Shared Services 
    13. KVR TRAINING AND BUSINESS SOLUTIONS PTY LTD 
    14. Makwedeng Training 
    15. Metro Minds 
    16. Phephani Learnerships cc 
    17. Pro-Active Assessment and RPL College (Pty) Ltd 
    18. School of Shipping 
    19. Skills Development Specialists 
    20. UKWAKHILE TRAINING 
    21. Y2K College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.