SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate and apply knowledge and understanding of the concept of facilitation and a range of facilitation skills 
SAQA US ID UNIT STANDARD TITLE
110508  Demonstrate and apply knowledge and understanding of the concept of facilitation and a range of facilitation skills 
ORIGINATOR
SGB Economics 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are, or seek to be, active an area where group facilitation is key to service delivery.
It introduces the learner to the concept of facilitation and provides an understanding of the key concepts, tools and behaviours involved therein.

People credited with this Unit Standard are able to:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator
  • Facilitate a project meeting. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • Other roles played in groups include: leader; director; manager; presenter.
  • Group processes in local economic development include meetings; workshops; virtual round-tables.
  • Tools used by facilitators include audience analysis; gaining participation; questioning techniques; platform skills; sequencing content; using handouts; visual aids; a personal learning log.
  • Techniques include brainstorming; learning wall/ participlan; role-playing; presentations. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Discuss the meaning of the concept of facilitation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Facilitation is defined and described as a particular role played within a group process. 

    ASSESSMENT CRITERION 2 
    2. The facilitator role is differentiated from other roles played in groups in terms of the goals of each role. 

    ASSESSMENT CRITERION 3 
    3. Power is discussed as a distinguishing factor when considering roles played in groups. 

    SPECIFIC OUTCOME 2 
    Identify and explain the key concepts in facilitation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Key concepts of facilitation are listed and each is explained by giving practical examples from own work context. 

    ASSESSMENT CRITERION 2 
    2. The place of the facilitator role is explained in the context of a variety of local economic development activities and group processes. 

    ASSESSMENT CRITERION 3 
    3. A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes. 

    SPECIFIC OUTCOME 3 
    Identify and discuss the key behaviours of an effective facilitator. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Key behaviours are identified that constitute the repertoire of a competent facilitator. 

    ASSESSMENT CRITERION 2 
    2. Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context. 

    ASSESSMENT CRITERION 3 
    3. Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

    SPECIFIC OUTCOME 4 
    Facilitate a project meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. A meeting is facilitated to discuss progress with a local economic development project. 

    ASSESSMENT CRITERION 2 
    2. Behaviours on the part of members that hinder progress are eliminated and/or reduced using applicable facilitation skills. 

    ASSESSMENT CRITERION 3 
    3. Participation by all members is encouraged to ensure optimal participation of stakeholders and efficient progress of meeting. 

    ASSESSMENT CRITERION 4 
    4. Confirmation is obtained from individuals who have special tasks to perform resulting from decisions taken at the meeting. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or will assess this Unit Standard must be accredited as a provider with the relevant ETQ, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    4. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Facilitation versus presentation.
  • The application of facilitation skills in the local economic development context.
  • Performance measures for facilitators. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made by, e.g.
  • Discussing power as a distinguishing factor when considering roles played in groups according to assessment criterion:
    Power is discussed as a distinguishing factor when considering roles played in groups.
  • Identifying key behaviours that constitute the repertoire of a competent facilitator according to assessment criterion: Key behaviours are identified that constitute the repertoire of a competent facilitator.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization and community by, e.g.
  • Demonstrating a knowledge and understanding of the concept of facilitation and a range of facilitation skills according to the assessment criteria for specific outcomes:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively by:
  • Differentiating the facilitator role from other roles played in groups in terms of the goals of each role according to assessment criterion:
    The facilitator role is differentiated from other roles played in groups in terms of the goals of each role.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion.
  • A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information by, e.g.
  • Listing and explaining the key concepts of facilitation giving practical examples from own work context according to assessment criterion:
    Key concepts of facilitation are listed and each is explained by giving practical examples from own work context.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion:
    A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes.
  • Identifying key behaviours that constitute the repertoire of a competent facilitator according to assessment criterion:
    Key behaviours are identified that constitute the repertoire of a competent facilitator.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/ or language skills in the modes of oral and/ or written presentation by, e.g.
  • Demonstrating a knowledge and understanding of the concept of facilitation and a range of facilitation skills according to the assessment criteria for specific outcomes:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environments and health of others by, eg.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion:
    A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Be culturally and aesthetically sensitive across a range of social contexts by, e.g.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
  • Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Core  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  49107   National Certificate: Inspection and Enforcement Services  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Core  49598   National Diploma: Paralegal Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. AfroXpert Performance Developement cc 
    3. Akadon Trading (Pty) Ltd 
    4. Alpha Business Consultants 
    5. Amangile Academy (Pty) Ltd 
    6. AMM Training and Consulting 
    7. ARETE CONSULTING AND MANAGEMENT SERVICES 
    8. Asiphokuhle Training and Research Institute 
    9. AVAX SA 481 CC. T/A Mandisa Development Services 
    10. AVC Corporate Advisory Services (PTY) LTD. 
    11. Ayoba Training 
    12. Bakgatla Municipal Solutions 
    13. Bantubanye Skills 
    14. BESO Business Empowerment Solutions CC 
    15. Bettes - Types Trading and Projects 
    16. Black Bull Consulting 
    17. Boikgantsho Consulting & Events 
    18. Break The Chains Development Services 
    19. Bright Storm Projects 
    20. Bulwa Minerals Pty Ltd 
    21. Canton Trading 273 
    22. CB Willemse Training 
    23. Crack Down Pest Control Services 
    24. CTC College(PTY) LTD. 
    25. Development Bank of Southern Africa (DBSA) 
    26. Ditirelo Skills Development Services 
    27. Ditlou Solutions 
    28. Ditlou Sons and Daughters 
    29. Dynamic Abilities General Trading 
    30. Eden Training 
    31. Edutel Public Service Company 
    32. Edutraining Business College 
    33. Elvis Koena Consulting (Pty) Ltd 
    34. Envirogreen 
    35. Ethembeni Multi Service Enterprise (Pty) Ltd 
    36. Explicit Communications 
    37. Faith and Jennifer Maintanance and Construction 
    38. General Economic Analysis 
    39. Giamanje TVET College 
    40. Global Care Trading 100 CC 
    41. Growth Management Consulting 
    42. Hanyeleni Business Enterprise 
    43. Hlombe and Associates 
    44. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
    45. Ilinge Labantu Debt Solution 
    46. IMITHENTE DEVELOPMENT HOLDINGS 
    47. Independent Development Trust 
    48. Inkcubeko YakwaNtu Trading 
    49. Institute of Cooperatives and Community Economic Development 
    50. Institute of Sector Education and Training 
    51. INTERMASIKO CC 
    52. Johsie Enertprise 
    53. Josmap Training Institute 
    54. Joubert Park Youth Outreach Project 
    55. JTM Empowered 
    56. Kadimo Consulting CC. 
    57. Khehli Institute 
    58. KMS 
    59. KPK Training Solutions 
    60. KTMO Business Solutions 
    61. KWEM Management Solutions 
    62. Lelethu Training (Pty) Ltd 
    63. Limpopo LED Resource Centre 
    64. Local Government Management Academy 
    65. M.I.C. Training and Development 
    66. Magase and Shakong Projects 
    67. Magnico Products (PTY) LTD 
    68. Mahlasedi Training Matters 
    69. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    70. MANCOSA Pty (Ltd) 
    71. Masemase Consultancy CC. 
    72. Mbedvula Trust 
    73. Mbonyolosi Skills Development Institute 
    74. Mc Intosh Xaba and Associates (MXA) 
    75. Mgwezane Training and Events Management CC. 
    76. Miczo's Enterprise 
    77. Mimoisa Business Solutions CC 
    78. MJ Mafunisa Consulting (PTY) LTD 
    79. Mma Maru PTY LTD 
    80. MML Consulting CC. 
    81. Mohlaje Solutions (Pty) Ltd 
    82. Mortarboard Training Solutions 
    83. MUHANGWENE DEVELOPMENT ENTERPRISE 
    84. Multi-Skills Training & Development Institute (Pty) Ltd 
    85. Multiple Productive Management Solutions 
    86. Mvula Trust 
    87. NEDTEX73 
    88. NELLS SKILLS ACADEMY 
    89. Nghano Training and Development Centre 
    90. Nhlahle Development Agency 
    91. Nsuku Management Consultants 
    92. Omithombo Management Academy 
    93. PanAfrican Supply Chain Academy 
    94. PFIM Trading (Pty) Ltd 
    95. Pioneer Business Consulting 
    96. PMA Holdings (PTY ) LTD. 
    97. Powernexus 
    98. Princetop Corporative Training (Pty) Ltd 
    99. Progressive School of Business and Engineering (Pty) 
    100. PTDEV (Pty) Ltd 
    101. R&M Enterprises Pty Ltd 
    102. Reflections Development Institute 
    103. Regent Business School (Pty) Ltd t/a Regent Business School 
    104. SA Business Services CC. 
    105. Sabela Trading and Projects CC. 
    106. SAZM TRADING AND PROJECTS PTY LTD 
    107. Senelo Trading CC 
    108. Setaki Trading and Projects (Pty) Ltd 
    109. Shekinah Deep Excellence (PTY) LTD 
    110. Siza Nesu Training and Consultants 
    111. South African Institute of Learning (SAIL) 
    112. St Kings Institute of Technology and Business Studies 
    113. SWARANANG MANAGEMENT CONSULTING CC 
    114. Thekwini College 
    115. Thinking Mind Trading 
    116. Thopasefoka Consulting Pty Ltd 
    117. Thubelihle Graduate Institute 
    118. Tlotlangthuto Training & Consulting 
    119. Tloumogale Business Development & Consulting 
    120. Training at Work (Pty) Ltd 
    121. Transafric Consulting Pty Ltd 
    122. Tsebong Training Centre 
    123. Tshamutengo General Dealers CC. 
    124. Tshepang Consulting & Project 
    125. Tshisimani Holdings (PTY) Ltd. 
    126. Tswelopele Rural Development Network 
    127. Twin Peak Technologies 
    128. Uan Projects 
    129. Umqondo Consultancy 
    130. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    131. University of Venda 
    132. Ursivox Interactive Systems 
    133. Vantage Training 
    134. Vumilia Africa Group 
    135. Ya Hina Management Consulting and projects 
    136. Yamangcuse Consulting 
    137. Zizamele Business Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.