SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Analyse and solve complex Customs problems

SAQA US ID	UNIT STANDARD TITLE
11214	Analyse and solve complex Customs problems
ORIGINATOR
SGB Procurement, Logistics and Supply Chain Mngt
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Procurement
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2005-09-13	2007-11-28	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2008-11-28		2011-11-28

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard is replaced by:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
252254	Analyse and solve complex customs tariff classification problems	Level 5	Level TBA: Pre-2009 was L5	12

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for people who are required to attend to the solving of problems encountered with Customs clearances, including the release of goods from State Warehouses.

Individuals who are credited with this Unit Standard will be able to apply a knowledge and understanding of the relevant sections of the Customs Act (including penal and other general provisions) and Rules to the finalisation of Customs clearances, including Audit Queries, stops, detentions, examinations and acquittals, prohibitions and restrictions.

They will also be able to apply this knowledge to assist importers and exporters to comply with provisions for the release of goods stopped by statutory bodies, other than Customs (such as Port Health, Department of Agriculture).

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

CUS 4 Perform Basic Customs and Carrier Release Procedures
CUS 16 Apply the principles and procedures laid down in Schedule 3 of the Customs Act

UNIT STANDARD RANGE

Learners are expected to perform the specific outcomes, as expressed in this Unit Standard, within a structured work environment, regulated by the conditions as set out in the relevant legislation.

The specific outcomes as reflected in this unit standard are performed in a structured work context with minimal supervision, that allows for learners to operate under self-direction and take full responsibility for all expected outcomes.

Learners are expected to have access to the relevant regulations and legislative rules, guidelines etc..Learners, in performing the specific outcomes at the level expressed in this unit standard, are expected to generate a range of responses, a limited number of which are innovative, to well defined but often previously unencountered problems. Performance must be guided at all times by organisational processes, policies, procedures and systems, and legislative requirements

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

The learner must demonstrate the ability to consider a range of options.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Resolve Customs Audit queries, detentions and stops.

ASSESSMENT CRITERION 2

2. Assist importers to comply with the provisions for the release of goods stopped by statutory bodies.

ASSESSMENT CRITERION RANGE

This refers to bodies other than Customs (such as Port Health, Department of Agriculture)

ASSESSMENT CRITERION 3

3. Detect, trace and obtain release of goods which have been transferred to the State Warehouse or seized.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard must be accredited by the relevant ETQA.

3. Moderation of assessment will be done by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

ESSENTIAL EMBEDDED KNOWLEDGE:

The learners can understand, explain and apply:

1.The settlement of disputes and resolution of stops, detentions and Audit Queries, and the finalisation of clearances
subject to Customs and other statutory body interventions.

2.Release procedures for goods consigned to State Ware-houses, including seized goods.

3.Border post and acquittal procedures

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

1. Identify and solve problems in which responses display that responsible decisions, using critical thinking, have been made,eg,
! Identify and apply the processes and procedures applicable to Customs clearance in order to timeously and effectively accomplish the final clearance and delivery of imported and exported goods.

UNIT STANDARD CCFO WORKING

2. Work effectively with others as a member of a team, group, organisation or community,eg,
Appreciate that:
* since the Forwarding Industry is practised in an international environment at the micro, meso and macro levels it operates in systems which are reliant on others and which address the processing of data,
* the processing systems approach as well as the productivity orientation of Forwarding companies demands high levels of teamwork and the understanding, reaction and maintenance of team coherence and co- operation,
* the level of competency is largely dependent on the individual`s ability and capacity to operate effectively with peers, supervisors, internal and external customers.

UNIT STANDARD CCFO ORGANISING

3. Organise and manage oneself and one`s activities responsibly and effectively
! Prioritise and blend daily activities in such a way as to enable the working process to run effectively and efficiently.

UNIT STANDARD CCFO COLLECTING

4. Collect, analyse, organise and critically evaluate information,eg,
! Apply the principles, processes and procedures used in obtaining the clearance, acquittal and release of goods from Customs, within the Freight Forwarding industry to the industry standards.

! Collect, organise and analyse information received to arrive at rational decisions with regard to Customs clearance.

UNIT STANDARD CCFO COMMUNICATING

5. Communicate effectively using visual, mathematical, and/or language skills in the modes of written and/or oral presentation,eg,

! Identify from written material and verbal interaction the specific requirements and needs of the existing and potential clients, communicate the resulting outcome of each selection decision to the affected parties by written and oral persuasion.

UNIT STANDARD ASSESSOR CRITERIA

ASSESSMENT CRITERIA

A composite statement of outcomes which expresses applied competence in the particular component of practice

Outcomes will be judged by whether the learner can:

The individual must be able to apply :
1. Customs procedures and negotiating skills in the timeous resolution of Customs Audit queries, detentions and stops, in a manner which minimises the importer`s or exporter`s exposure to the penal provisions of the Act and statutory charges which may be applied.
2. The provisions of the Prohibited and Dangerous Goods Index to assist the importer in complying with the provisions for the release of goods stopped by statutory bodies.
Range: This refers to bodies other than Customs (such as Port Health, Department of Agriculture)
3. State Warehouse procedures to detect and trace goods which have been transferred to the State Warehouse or seized, and obtain release.

UNIT STANDARD NOTES

This unit standard has been replaced by unit standard 252254, which is "Analyse and solve complex customs tariff classification problems", Level 5, 12 credits.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	22441	National Certificate: Customs Clearing	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2007-11-28	Was TETA until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Phephani Learnerships cc