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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop negotiation and conflict management skills for diplomatic practice 
SAQA US ID UNIT STANDARD TITLE
114697  Develop negotiation and conflict management skills for diplomatic practice 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Sovereignty of the State 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 7  Level TBA: Pre-2009 was L7  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-06-26  2008-11-26  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-11-26   2012-11-26  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
260038  Demonstrate negotiation and conflict management skills for diplomatic practice  Level 7  Level TBA: Pre-2009 was L7  15   

PURPOSE OF THE UNIT STANDARD 
This unit standard has as its core purpose, qualifying learners who will be competent in using specific negotiation skills in reaching and securing agreements and for South Africa. It will also address the political, social, cultural and behavioural (psycho-social) barriers that contribute to failure/success in achieving solutions in disputes or securing agreements.

This unit standard is aimed at people who need to acquire skills in negotiating agreements at a diplomatic level. They will apply and observe diplomatic practice; demonstrate negotiation skills while generating solutions to regional and international problems. Learners will be able to practice conflict resolution skills.

The qualifying learner will be able to:
  • Demonstrate knowledge of the principles and procedures of negotiation.
  • Demonstrate negotiations skills in practice.
  • Advocate conflict resolution.
  • Record the outcome of negotiations/conflict resolutions in an agreed format.
  • Review negotiation/conflict resolution outcomes and modify own approach.
  • Assess political, social and/or cultural barriers in negotiation and conflict resolution. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard are assumed to have completed a Level 6 qualification or RPL equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of the principles and procedures of negotiation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Advantages and disadvantages of negotiation are discussed. 

    ASSESSMENT CRITERION 2 
    Principles of negotiation are identified and explained in context. 

    ASSESSMENT CRITERION 3 
    Procedural steps for negotiation within a particular context are described. 

    ASSESSMENT CRITERION 4 
    Legislative requirements for a particular context are determined. 

    ASSESSMENT CRITERION 5 
    Knowledge of different negotiation styles is demonstrated. 

    ASSESSMENT CRITERION 6 
    The basic elements of conflict and need for resolution thereof within diplomatic context are identified. 

    ASSESSMENT CRITERION 7 
    The core role players in diplomatic negotiations are identified. 

    SPECIFIC OUTCOME 2 
    Demonstrate negotiations skills in practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The negotiation situation is assessed and the parameters set. 

    ASSESSMENT CRITERION 2 
    The participation of the key stakeholders is agreed upon. 

    ASSESSMENT CRITERION 3 
    Suitable negotiation processes are defined and evaluated in terms of outcome to be achieved. 

    ASSESSMENT CRITERION 4 
    A negotiation situation is role-played in a manner appropriate to the context. 

    ASSESSMENT CRITERION 5 
    Rules and procedures related to inter-regional and international diplomacy are applied. 

    ASSESSMENT CRITERION 6 
    Protocols are strictly adhered to. 

    SPECIFIC OUTCOME 3 
    Advocate conflict resolution. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Potential conflict situations are identified. 

    ASSESSMENT CRITERION 2 
    The concepts of stability, peacekeeping and security are analysed within context of UN Agreements. 

    ASSESSMENT CRITERION 3 
    Strategies to monitor conflict situations are discussed. 

    ASSESSMENT CRITERION 4 
    Policies and procedures for conflict management are reviewed in line with National Policy reviews. 

    ASSESSMENT CRITERION 5 
    Terms of reference in conflict situations are negotiated. 

    ASSESSMENT CRITERION 6 
    The mandate of constituencies are determined. 

    ASSESSMENT CRITERION 7 
    Disagreements are discussed within the negotiated terms of reference. 

    ASSESSMENT CRITERION 8 
    Types of bargaining methods are described. 

    ASSESSMENT CRITERION 9 
    Reports on conflict situations are discussed and evaluated. 

    ASSESSMENT CRITERION 10 
    Peacekeeping initiatives are evaluated. 

    SPECIFIC OUTCOME 4 
    Record the outcome of negotiations/conflict resolutions in an agreed format. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Format for recording the outcome of negotiations is agreed to by all parties. 

    ASSESSMENT CRITERION 2 
    Relevant information gathered is evaluated and results communicated in a manner that meets everyone's requirements. 

    ASSESSMENT CRITERION 3 
    Press statements are prepared. 

    ASSESSMENT CRITERION 4 
    Reports for Department of Foreign Affairs are compiled. 

    ASSESSMENT CRITERION 5 
    The contribution of the key individuals/stakeholders is evaluated. 

    SPECIFIC OUTCOME 5 
    Review negotiation/conflict resolution outcomes and modify own approach based there on. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The advantages and disadvantages of the negotiated outcomes for SA are identified and discussed. 

    ASSESSMENT CRITERION 2 
    Expertise and abilities of all parties involved are assessed for credibility and appropriateness of agreements reached. 

    ASSESSMENT CRITERION 3 
    The compatibility of SA policies with the negotiation agreement is assessed. 

    ASSESSMENT CRITERION 4 
    The ethics of the negotiation/conflict resolution process are discussed. 

    SPECIFIC OUTCOME 6 
    Assess political, social and/or cultural barriers in negotiation and conflict resolution. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The advantages and disadvantages of political policies of negotiating parties are assessed. 

    ASSESSMENT CRITERION 2 
    Social barriers influencing negotiations in a diplomatic context are identified and evaluated. 

    ASSESSMENT CRITERION 3 
    The cultural compatibility of negotiating parties is analysed. 

    ASSESSMENT CRITERION 4 
    The influence of political, social and/or cultural bias on negotiations is appraised. 

    ASSESSMENT CRITERION 5 
    The role of language in intercultural communication is assessed. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of negotiation.
  • Procedural steps within particular contexts e.g. bilateral, multilateral.
  • Political and legislative requirements if appropriate.
  • Negotiation and conflict resolution styles, e.g. win - win.
  • Purpose of negotiation.
  • Conflict resolution within diplomatic context.
  • Conference diplomacy including networking skills and strategies
  • Rules and procedures relating to inter-regional and international agreements
  • Application of protocols
  • Representation and participation at diplomatic level
  • Accountability and decision-making
  • Conflict resolution and management: terms of reference and bargaining methods
  • Strategies to monitor conflict
  • Peacekeeping initiatives
  • Press releases and reporting 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to secure agreements in the best interest of South Africa. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to conflict situations and problem solving. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in negotiations using the appropriate channels and procedures.

    Communicate effectively in a diplomatic context, lobbying formally and informally to establish networks and support in diplomatic circles. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding of diplomatic relations and agreements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 260038, which is "Demonstrate negotiation and conflict management skills for diplomatic", Level 7, 15 credits.

    Assessment methods and Integrated Assessment:

    Ensure that assessment covers the specific outcomes, the critical cross-field outcomes and the essential embedded knowledge. Assessment activities should be appropriate to the context and tools may include self-assessment, peer assessment, formative and summative assessment.

    A range of assessment methods should be used, including direct observation, product sample, simulation, questioning (verbal or written) and testimony (portfolio collection of evidence).

    Integrated assessment: It may be more effective and efficient to assess a number of unit standards together thus reducing the number of assessment "events". Ensure that the commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

    Supplementary Information:

    Activities & number of hours:
    Lectures: 20 hours
    Experiential Learning: 50 hours
    Self-directed learning: 10 hours
    Skills coaching: 20 hours
    Total: 100 hours 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  48726   Advanced Diploma: Diplomacy  Level 7  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA until Last Date for Achievement 
    Elective  57827   National Diploma: Public Administration  Level 7  Level N/A: Pre-2009 was L7  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.