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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Define the core concepts of the wholesale and retail environment |
SAQA US ID | UNIT STANDARD TITLE | |||
114895 | Define the core concepts of the wholesale and retail environment | |||
ORIGINATOR | ||||
SGB Retail and Wholesale | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 11 - Services | Wholesale and Retail | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 2 | NQF Level 02 | 10 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard is intended for new entrants into the wholesale and retail sector. Persons credited with this unit standard will be able to describe the different market segments, customer profiles and buying habits applicable to the industry.
They will also be able to identify the target market of the organisation, in which they work. These persons will also be able to identify the different functional departments in an outlet and their main functions in respect of the flow of stock/cash through the business. They will also be able to explain the environment in which business operates in respect to applicable legislation and shrinkage and losses. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that the learner has completed the following areas of learning before attempting this unit standard.
|
UNIT STANDARD RANGE |
N/A |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Segment the wholesale and retail sector. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Different sub-sectors and categories within wholesale/retail industry are identified as they appear in whole/retail sector, medium and micro enterprises. |
ASSESSMENT CRITERION 2 |
Categories and sub-sectors within wholesale/retail are matched to given wholesale and retail stores as they appear in wholesale/retail sector. |
ASSESSMENT CRITERION 3 |
Stakeholders are identified as applicable to the organisation. |
SPECIFIC OUTCOME 2 |
Identify the store's target market. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Types of consumer profiles are described according to wholesale/retail sector. |
ASSESSMENT CRITERION 2 |
Consumer shopping patterns are described according to wholesale/retail sector. |
ASSESSMENT CRITERION 3 |
The Store's target market is described according to the organisation's market segment. |
ASSESSMENT CRITERION 4 |
The procedures for marketing the store to its target market is described according to the organisation's marketing strategy. |
SPECIFIC OUTCOME 3 |
Explain the flow of stock and sales through a wholesale/retail operation. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The various operational functional departments in a wholesale/retail store are identified along with their main purpose. |
ASSESSMENT CRITERION 2 |
Stock flow through the store is explained as it applies to the business. |
ASSESSMENT CRITERION 3 |
The flow of cash through the store is explained as it applies to the business. |
ASSESSMENT CRITERION 4 |
The support functions necessary for the operation of a wholesale or retail outlet are explained as it applies to the sector. |
ASSESSMENT CRITERION 5 |
The impact of the job on others in the organisation is explained in terms of systems and sub-systems. |
SPECIFIC OUTCOME 4 |
Demonstrate an understanding of the wholesale & retail business environment. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The various forms of legislation that impact on the industry are identified in terms of their titles. |
ASSESSMENT CRITERION 2 |
The objectives of the different pieces of legislation are explained as it applies to each piece of legislation. |
ASSESSMENT CRITERION 3 |
General wholesale and retail terms are used in context as they apply to the industry. |
SPECIFIC OUTCOME 5 |
Demonstrate an understanding of the concept of shrinkage and losses within a Wholesale. |
OUTCOME NOTES |
Demonstrate an understanding of the concept of shrinkage and losses within a Wholesale and Retail environment. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The concept of shrinkage and losses is understood and explained. |
ASSESSMENT CRITERION 2 |
Methods of shrinkage and losses are identified. |
ASSESSMENT CRITERION 3 |
Reasons for preventative policies and procedures are described. |
ASSESSMENT CRITERION 4 |
The impact of shrinkage and losses on the organisation is explained. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
Programmes leading to the award of credits from this unit standard will be accredited by the relevant SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant SETA ETQA.
Internal Moderations will be performed by the Accredited Providers whilst the relevant ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
The demonstrated understanding of:
|
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Solving problems
Evident in the following: Specific outcomes: Assessment criteria: All |
UNIT STANDARD CCFO ORGANISING |
Organise oneself and ones activities
Evident in the following: Specific outcomes: Assessment criteria: All |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise, and critically evaluate information
Evident in the following: Specific outcome: Assessment criteria: All |
UNIT STANDARD CCFO DEMONSTRATING |
Understand the world as a set of related
Evident in the following: Specific outcomes: Assessment criteria: |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
Terminology:
|
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 48763 | National Certificate: Retail Shop Floor Practices | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2007-05-02 | Was W&RSETA until Last Date for Achievement |
Core | 62709 | National Certificate: Service Station Operations | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | W&RSETA |
Core | 49280 | National Certificate: Wholesale and Retail Distribution | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | W&RSETA |
Core | 58206 | National Certificate: Wholesale and Retail Operations | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | W&RSETA |
Core | 49792 | National Certificate: Retail Perishable Food | Level 3 | NQF Level 03 | Passed the End Date - Status was "Registered" |
2008-10-22 | Was W&RSETA until Last Date for Achievement |
Core | 63409 | National Certificate: Wholesale and Retail Operations | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | W&RSETA |
Core | 48764 | National Certificate: Wholesale and Retail Sales Practice | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2008-10-22 | Was W&RSETA until Last Date for Achievement |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |