SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate an understanding of and apply hiring business practices 
SAQA US ID UNIT STANDARD TITLE
116575  Demonstrate an understanding of and apply hiring business practices 
ORIGINATOR
SGB Hiring Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to demonstrate an understanding of the functioning of a hiring business and apply business practices towards improving the services and contribute to the profitability of the business.

The qualifying learner is capable of:
  • Describing the functions and inter-dependence of departments in a hiring business.
  • Describing products and services offered by a hiring business.
  • Maintaining confidentiality of sensitive information/documentation to protect customers of the hiring business.
  • Understanding and operating within budget guidelines. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence in numeracy and literacy at NQF Level 4 or equivalent. 

    UNIT STANDARD RANGE 
  • Inter-dependence of departments includes but is not limited to: sales department on marketing department, accounts departments on administration department.
  • Feedback information could include but is not limited to: product complaints, staff complaints, service complaints. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the functions and inter-dependence of departments in a hiring business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Functions of the departments are listed in line with organisational/departmental guidelines. 

    ASSESSMENT CRITERION 2 
    Inter-dependence of departments is outlined and functions are listed in line with organisational standard operating and process procedures. 

    SPECIFIC OUTCOME 2 
    Describe products and services offered by a hiring business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Products are listed in a table and described in line with product guidelines and their specifications. 

    ASSESSMENT CRITERION 2 
    Services are listed in a table and explained in line with organisational service guidelines. 

    SPECIFIC OUTCOME 3 
    Maintain confidentiality of sensitive information/ documentation to protect customers of the hiring business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of maintaining confidentiality and security of documentation is explained in terms of its possible negative effect to the business and is described in accordance with organisation confidentiality guidelines. 

    ASSESSMENT CRITERION 2 
    Security and confidentiality violation incidents are processed using established worksite procedures. 

    SPECIFIC OUTCOME 4 
    Understand and operate within budget guidelines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Budget guidelines are obtained and explained in line with business budget plan. 

    ASSESSMENT CRITERION 2 
    Operations and activities are conducted within budget guidelines. 

    ASSESSMENT CRITERION 3 
    Activities are evaluated against the budget and corrective action is taken in required time frame and in accordance with business practices. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Knowledge of typical departments within a business.
  • An understanding of the different types of businesses (private company, public company, closed corporation, partnerships).
  • An understanding of business structures.
  • An understanding of the importance of budgets.
  • Knowledge of the working aspects of the VAT system (paying VAT, receiving VAT and submitting returns to the Receiver of Revenue). 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve customer related problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when working within budget guidelines. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when working within a budget. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when determining budget restrictions and parameters. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when recording and reporting about customer feedback in the hiring industry. 

    UNIT STANDARD CCFO DEMONSTRATING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of reflecting on and exploring a variety of strategies to learn more effectively. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48889   Further Education and Training Certificate: Hiring Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  49081   National Certificate: Construction: Advanced Plant Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CETA 
    Elective  65949   Further Education and Training Certificate: Supervision of Construction Processes  Level 4  NQF Level 04  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. D and E Services Pty Ltd 
    2. ETS Emergency Training Solutions (PTY) LTD 
    3. IMBAWULA CIVIL ENGINEERING ACADEMY 
    4. Kagano Consulting Services 
    5. Matimba Rigging & Training (SECUNDA) (TP) 
    6. Mohlaje Solutions (Pty) Ltd 
    7. Mothusi Management Consultants 
    8. Mpilende Training and Technology Solutions 
    9. MZANTSI TRUCK & BUS (Uitenhage) 
    10. Ntongenhle Construction Force 
    11. POINT COACH WORKS T/A SUPERTECHNIK (Durban) 
    12. Powerpro Technologies and Training Facility (PTY) LTD 
    13. SEDA Construction Incubator Trust 
    14. Sinethemba Visiwe PTY LTD 
    15. Thabomeleng 
    16. Training Force (Pty) Ltd 
    17. TSEBO SECHABA CONSULTING 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.