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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Adhere to professional conduct and organisational ethics 
SAQA US ID UNIT STANDARD TITLE
120476  Adhere to professional conduct and organisational ethics 
ORIGINATOR
SGB Visible Policing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11974  Conduct oneself in a professional manner in a policing environment  Level 5  Level TBA: Pre-2009 was L5  4   

PURPOSE OF THE UNIT STANDARD 
This unit is for learners in an organisational environment which dictates that learners will be judged by the way and manner in which they act.

A person credited with this unit standard will be able to:
  • Demonstrate understanding of the culture of the organization.
  • Apply customer service principles.
  • Demonstrate the ability to execute group marching activities.
  • Demonstrate the ability to use physical techniques in order to execute functions. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF 4.
  • Basic understanding of the concept discipline.
  • Basic understanding of the Occupational Health and Safety Act. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate understanding of the culture of the organization. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The disciplinary procedures, measurements and rules in an organization are described in terms of policies and procedures. 

    ASSESSMENT CRITERION 2 
    The dress code of the organization is explained in terms of organizational prescripts. 

    ASSESSMENT CRITERION 3 
    The reasons for required obedience is described in the terms of unconditional execution of lawful commands and instructions. 

    ASSESSMENT CRITERION 4 
    Appropriate behaviour is described in a given scenario in terms of the application of the code of conduct and ethics. 

    ASSESSMENT CRITERION 5 
    The line of communication and reporting structures are explained according to hierarchy of the organization. 

    ASSESSMENT CRITERION 6 
    Main sources of information are identified in the organization. 
    ASSESSMENT CRITERION RANGE 
    Sources of information may include but are not limited to the following:
  • Relevant Legislation e.g. South African Police Service Act
  • Standing Operating Procedures
  • Regulations
  • Instructions
     
    		•

    ASSESSMENT CRITERION 7 
    Principles of confidentiality are explained in terms of the organizational environment. 

    ASSESSMENT CRITERION 8 
    The ability to complete a given task in a specified time period is demonstrated according to a given case study. 

    SPECIFIC OUTCOME 2 
    Apply customer service principles. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Customer service principles are explained in terms of Batho Pele principles. 

    ASSESSMENT CRITERION 2 
    Customer service principles are demonstrated according to the Batho Pele principles. 
    ASSESSMENT CRITERION RANGE 
    Customer Service Principles include Batho Pele principles and the code of ethics and code of conduct.
     

    ASSESSMENT CRITERION 3 
    The Constitution of South Africa is described with specific reference to human rights. 
    ASSESSMENT CRITERION RANGE 
    Constitution refers to Chapter 2: Bill of Human Rights.
     

    SPECIFIC OUTCOME 3 
    Demonstrate the ability to execute group marching activities. 
    OUTCOME RANGE 
    Group marching activities refer to coordinated prescribed drill movements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Ability to identify and respond to commands is demonstrated in a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    The individual learner should be assessed individually as well as in group formations.
     

    ASSESSMENT CRITERION 2 
    The ability to move as part of a cohesive group is demonstrated in a structured scenario. 

    ASSESSMENT CRITERION 3 
    The compliments and salute is demonstrated according to the compliment and salute regulations. 
    ASSESSMENT CRITERION RANGE 
    Compliments and salute refer to but is not limited to:
  • Ranking structures of all law enforcement agencies, and seniority.
     
    		•

    SPECIFIC OUTCOME 4 
    Demonstrate the ability to use physical techniques in order to execute functions. 
    OUTCOME RANGE 
    Physical techniques include but are not limited to:
  • Agility run
  • Fence climbing
  • Body drag and body carrying 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Reasons for physical fitness are explained in relation to physical techniques. 

    ASSESSMENT CRITERION 2 
    Nutrition principles are discussed and incorporated into a nutrition plan. 

    ASSESSMENT CRITERION 3 
    Physical techniques are identified and executed within a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    Physical techniques refer but are not limited to:
  • Strength (include body carry and drag)
  • Flexibility (include landing on the other side of the wall)
  • Cardiorespiratory (include completing a work related obstacle course)
  • Speed (include completion of task related to course as fast as possible)
  • Power (include jump over a 1 meter obstacle)
  • Agility (include moving as fast as possible between obstacles)
  • Fears (include high or narrow obstacles)
     
    		•


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Understanding culture
  • Disciplinary procedures
  • Dress code
  • Code of conduct and ethics
  • Communication and reporting structures
  • Main sources of information
  • Confidentiality
  • Customer service principles
  • Batho Pele principles
  • The Constitution of South Africa Chapter 2: Bill of Human Rights
  • Compliments and salute
  • Physical fitness principles
  • Nutrition principles
  • Physical techniques 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of the learner. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11974, "Conduct oneself in a professional manner in a policing environment", Level 5, 4 credits.

    Specified requirements

    Specified requirements include legal and legislative specific requirements and are contained in one or more of the following documents:
  • Legal
    > The Constitution of South Africa - Chapter 2 Bill of Rights. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  62289   Further Education and Training Certificate: Road Traffic Law Enforcement  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Core  50122   National Certificate: Policing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-12-31  SAS SETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Core  80066   National Certificate: Strategic Road Traffic Operations  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Fundamental  58696   National Certificate: Close Protection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Fundamental  50102   National Certificate: Dog Handling  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Fundamental  63589   National Diploma: Geographical Information Science  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Fundamental  90652   National Certificate: Ammunition Fitting  Not Applicable  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Fundamental  90657   National Certificate: Prosecuting  Not Applicable  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  58580   National Certificate: Aerodrome Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  58581   National Certificate: Air Traffic Support  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  58023   National Diploma: Aircraft Piloting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  63229   National Diploma: Bomb Disposal  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  63689   Bachelor of Arts: Geographical Information Science  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
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    3. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    4. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AFRIC POLICING INSTITUTE 
    7. AIM TRAINING ACADEMY 
    8. AIM TRAINING ACADEMY CAMP SKUKUZA 
    9. Airports Company South Africa SOC Ltd Braamfischer International Airport 
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    11. Airports Company South Africa SOC Ltd East London 
    12. Airports Company South Africa SOC Ltd George 
    13. Airports Company South Africa SOC Ltd Kimberley Airport 
    14. Airports Company South Africa SOC Ltd King Shaka International Airport 
    15. Airports Company South Africa SOC Ltd OR Tambo International Airport 
    16. Airports Company South Africa SOC Ltd Upington 
    17. Airports Company South Africa SOC Ltd Walmer 
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    22. Aviation Training Academy 
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    26. Bidvest Protea Coin Durban 
    27. Bidvest Protea Coin Port Elizabeth 
    28. Bidvest Protea Coin Rustenburg 
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    30. BTC TRAINING AFRICA PTY LTD 
    31. BULCOF SECURITY AND CLEANING SERVICES 
    32. CAPE TOWN METROPOLITAN POLICE TRAINING ACADEMY 
    33. CB Security Pty Ltd 
    34. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    35. CC Protection and Investigation Services Kimberley 
    36. CHIPPA TRAINING ACADEMY 
    37. Chithi Holdings 
    38. Chithi Holdings Kroonstrad 
    39. CITY OF JOHANNESBURG METROPOLITAN POLICE : FIREARM SERVICES 
    40. CKN Securiy Services 
    41. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    42. CSG Skills Institute (Pty) Ltd 
    43. D & K MANAGEMENT CONSULTANTS 
    44. DAM SCHOOL OF POLICING 
    45. DAM SCHOOL OF POLICING POLOKWANE 
    46. DAM SCHOOL OF POLICING PRETORIA 
    47. DEPARTMENT OF COMMUNITY SAFETY SECURITY AND LIASON 
    48. DEPARTMENT OF ROADS AND TRANSPORT T/A LIMPOPO PROVINCE TRAFFIC TRAININ 
    49. DEPARTMENT OF TRANSPORT AND PUBLIC WORKS 
    50. DHW SECURITY AND TRAINING SERVICES 
    51. DLAMBULO INVESTMENTS PTY LTD 
    52. DURBAN METROPOLITAN POLICE SERVICE TRAINING COLLEGE 
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    54. E FOCUS ENTERPRISE (PTY) LTD 
    55. EEL PROTECTION SERVICES THEMBALUVHILO 
    56. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    57. EKURHULENI METROPOLITAN MUNICIPALITY 
    58. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    59. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    60. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    61. ENPOWER TRAINING SERVICES PTY LTD 
    62. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
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    77. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    78. Ikhwezi Training Institute (Pty) Ltd 
    79. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    80. IMVULA SKILLS DEVELOPMENT ACADEMY 
    81. INGELOSI TRADING 192 CC 
    82. Inkwe Sekuriteit Bk 
    83. INSIMBI SECURITY TRAINING CENTRE 
    84. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    85. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    86. ITO FOCUS PHOLE 
    87. Josmap Training Institute 
    88. Kairos Training College 
    89. KALLVEST (PTY) LTD 
    90. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    91. KWAZULU NATAL TRAFFIC TRAINING COLLEGE 
    92. LAMS KWENA RESCUE 
    93. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    94. LENGAU TRAFFIC TRAINING COLLEGE 
    95. Lesedi Security And Training Servic Es 
    96. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    97. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    98. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    99. MABUSETSA ENTERPRISES (PTY) LTD 
    100. MADUNA PROTECTION SERVICES CC 
    101. MAGNUM SHOOTING ACADEMY 
    102. MALOPE PHAHLA TRADING AND PROJECTS 
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    104. MANGWEVU SECUTRITY SERVICES PTY LTD 
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    106. Mashushe ETDP Trading and Projects 
    107. Mason Consultancy Pty Ltd 
    108. MASUTHA TRAINING AND SECURITY SERVICES 
    109. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    110. MATJHABENG TRAFFIC TRAINING ACADEMY 
    111. MEC TRAINING (PTY) LTD 
    112. MIDRAND TRAINING ACADEMY PTY LTD 
    113. MILITES DEI SECURITY SERVICES (PTY) LTD 
    114. MJAYELI SECURITY (PTY) LTD 
    115. MMAPHUTHI SECURITY CC 
    116. MMASEBKO TRAINING SECURITY CENTRE 
    117. MODE SECURITY MPUMALANGA 
    118. Mode Security PTY LTD 
    119. MOLAO ACADEMY 
    120. MOTLHABANE RISK MANAGEMENT SERVICES 
    121. Mtomntwana Roadmarking Pty Ltd 
    122. MUTENDA SECURITY SERVICES CC 
    123. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    124. Nanikie Security Guard 
    125. National Security and fire Pty Ltd 
    126. Nexum College and Trading 
    127. NORTHERN PROVINCE TRAINING ACADEMY 
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    130. NU LAW FIREARMS COMPLIANCE 
    131. Octaves Group 
    132. OMEGA RISK SOLUTIONS 
    133. Omega Risk Solutions Cape Town 
    134. Omega Risk Solutions Mpumalanga 
    135. Orbis Security Solutions Pty Ltd 
    136. OXY TRADING 735 CC 
    137. PERFOMANCE DEVELOPMENT INSTITUTE 
    138. Pioneer Business Consulting 
    139. PIROT SECURITY SERVICES 
    140. PRO ARM FIREARM TRAINING ACADEMY 
    141. PRO SECURE PTY LTD 
    142. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    143. RAMAZWI SECURITY SERVICES CC 
    144. Red Ant Security Relocation and Eviction Services Pty Ltd 
    145. RHODE RISK MANAGEMENT SERVICES CC 
    146. RIA SEBETSA SECURITY SERVICES CC 
    147. RISENGASECURITY TRAINING SERVICES 
    148. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    149. SA Crime Patrols Durban North 
    150. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    151. SAHO INVESTMENT CC 
    152. SAKHI'SIZWE SECURITY SERVICES CC 
    153. SAPS OPERATIONAL VEHICLE AND SUPPORT ACADEMY BENONI 
    154. SBV SERVICES BLOEMFONTEIN 
    155. SBV SERVICES MIDRAND 
    156. SBV SERVICES POLOKWANE 
    157. SBV SERVICES PRETORIA 
    158. SECURITAS SPECIALIZED SERVICES PTY LTD 
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    160. SHAMARIAH SECURITY AND TRAINING 
    161. SHEPPERD ACADEMY 
    162. Sihle Property Developers And Plant Hire 
    163. SILWAYIPHI CLEANING SECURITY SERVICES 
    164. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    165. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    166. SIRIUS RISK MANAGEMENT (PTY) LTD 
    167. SIVA SECURITY SERVICES 
    168. SIYANIVIKELA SECURITY SERVICES 
    169. SOUTH AFRICA POLICE SERVICE ACADEMY: MANKWE 
    170. SOUTH AFRICAN POLICE SERVICE ACADEMY - PAARL 
    171. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 
    172. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION INSTITUTION GRAA 
    173. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION INSTITUTION OUDS 
    174. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION INSTITUTION PHIL 
    175. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION PRETORIA WEST 
    176. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    177. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION BISHO 
    178. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION BISHOP LAVIS 
    179. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION MTHATHA 
    180. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ULUNDI 
    181. South African Police Service: George 
    182. South African Police Services Western Cape Pinelands 
    183. SOUTH AFRICAN RESERVE BANK CAPE TOWN 
    184. SOUTH AFRICAN RESERVE BANK DURBAN 
    185. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    186. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    187. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    188. SSG Security Solutions Pty Ltd 
    189. Staff Management Services 
    190. STALLION LEARNING CENTRE PTY LTD 
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    194. THINETI SECURITY AND TRAINING 
    195. THINGA SECURITY TRAINING SERVICES CC 
    196. THOMPSONS SECURITY GROUP (PTY) LTD 
    197. THOZAKHE SECURITY SERVICES PTY) LTD 
    198. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
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    209. VALLEY TRAINING ACADEMY 
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    212. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
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    215. VUWA HOLDINGS (PTY) LTD 
    216. WISE GUY ACADEMY (PTY) LTD 
    217. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.