SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Represent stakeholders in consultations and discussions on matters that arise at shop floor level

SAQA US ID	UNIT STANDARD TITLE
12135	Represent stakeholders in consultations and discussions on matters that arise at shop floor level
ORIGINATOR
SGB Human Resource Management and Practices
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Human Resources
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for any person who needs to represent a stakeholder with respect to employment relations. Persons credited with this unit standard are able to represent a stakeholder with respect to employment relations issues.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that people starting to learn towards this standard are able to:

communicate at NQF level 3

understand organisational environment

understand and apply conditions of service and relevant agreements and legislation.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Identify issues for discussion, consultation or negotiation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Information about the issue is obtained.

ASSESSMENT CRITERION 2

2. Accuracy and validity of the information is verified.

ASSESSMENT CRITERION 3

3. Merits of the issue is determined and assessed.

ASSESSMENT CRITERION 4

4. Appropriate forum for issue is identified.

ASSESSMENT CRITERION RANGE

Fora as determined by best practice, agreements and legislation.

ASSESSMENT CRITERION 5

5. Feedback on assessment of issue is given to stakeholder/s.

SPECIFIC OUTCOME 2

Prepare to participate in relevant forum.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Relevant information is gathered and analysed.

ASSESSMENT CRITERION 2

2. Case to be presented is mandated with constituency.

SPECIFIC OUTCOME 3

Represent constituency in relevant forum.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Applicable labour legislation and/or agreement is known and adhered to.

ASSESSMENT CRITERION 2

2. Participation in discussions is based on analysis of issue.

SPECIFIC OUTCOME 4

Provide feedback to stakeholder/s.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Outcomes of representation are accurately reported to stakeholder/s.

ASSESSMENT CRITERION 2

2. Implementation of agreement is monitored, when applicable.

ASSESSMENT CRITERION 3

3. Appropriate corrective actions are taken as required.

ASSESSMENT CRITERION 4

4. Consultation is provided to stakeholder/s to prevent recurrence, if applicable.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on

information gathering and analysis

representation principles

feedback principles.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems by using critical and creative thinking by, e.g.,

representing constituency in relevant forum.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information by, e.g.,

identifying issues for discussion, consultation or negotiation.

preparing to participate in relevant forum.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively by, e.g.,

providing feedback to stakeholder/s.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

The SGB: Human Resources Management and Practices has grouped unit standards into four role clusters in its document "A Framework for Qualifications for Professionals and Practitioners in People Management Processes". This unit standard falls into the following cluster:
ESTABLISH AND MAINTAIN LABOUR AND EMPLOYEE RELATIONS

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	67463	Further Education and Training Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	20893	National Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2005-02-13	Was SABPP until Last Date for Achievement
Core	21813	National Certificate: First Line Manufacturing Management: Food and Beverage	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Registered"	2005-06-12	Was FOODBEV until Last Date for Achievement
Elective	49403	Further Education and Training Certificate: Steel Tube and Pipe Manufacturing (Seamless Hot-Finished OR Welded OR Cold-Formed)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2012-06-30	MERSETA
Elective	21728	National Certificate: Labour Recruitment Consultancy	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-12	SERVICES

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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