SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and discuss inappropriate behaviours in the workplace 
SAQA US ID UNIT STANDARD TITLE
13174  Identify and discuss inappropriate behaviours in the workplace 
ORIGINATOR
SGB Manufacturing and Assembly Processes 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The skills, values and knowledge reflected in this unit standard are required by people in the field of manufacturing, engineering and technology.

The learning outcomes in this unit standard contribute to the exit level outcomes which provide access to workplace based learning programmes for occupationally focused qualifications in this field, and provide qualifying learners with access to a range of further learning at NQF level 2.

Qualifying learners understand what behaviours are appropriate in a workplace and are able to recognise and respond to inappropriate behaviours. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
This unit standard has been designed as a basic introduction to the skills, values and knowledge it embodies, and does not assume any prior learning or experience. The credits allocated to this unit standard assume that a learner is already competent in communication and numeracy at ABET Level 3. 

UNIT STANDARD RANGE 
The scope and level of this unit standard is determined by the ranges as indicated under the specific outcomes. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Describe the effects of various types of drugs and the implications of their use for the individual 
OUTCOME NOTES 
Describe the effects of various types of drugs and the implications of their use for the individual and the workplace. 
OUTCOME RANGE 
Types of drugs: those in common use in companies (dagga, alcohol, diet pills, pain killers) Implications: legal, safety, medical and health, employment. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Understand what behaviours are appropriate and recognise inappropriate behaviours and respond to them correctly. 
ASSESSMENT CRITERION NOTES 
Indicators and understanding confirmed:

1. Describe the various forms of inappropriate behaviour and discuss their implications for the individual's legal, safety, medical and employment status
2. Explain company rules relating to inappropriate behaviour
3. Describe the reporting structures and the implications of reporting inappropriate behaviour
4. Discuss the importance of taking responsibility with regard to reporting inappropriate behaviour
5. Discuss the reasons for maintaining confidentiality 

SPECIFIC OUTCOME 2 
Describe various inappropriate behaviours 
OUTCOME RANGE 
Inappropriate behaviour: drug and alcohol abuse, sexual harassment, discrimination, bullying, fighting, etc. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Understand what behaviours are appropriate and recognise inappropriate behaviours and respond to them correctly. 
ASSESSMENT CRITERION NOTES 
Indicators and understanding confirmed

1. Describe the various forms of inappropriate behaviour and discuss their implications for the individual's legal, safety, medical and employment status
2. Explain company rules relating to inappropriate behaviour
3. Describe the reporting structures and the implications of reporting inappropriate behaviour
4. Discuss the importance of taking responsibility with regard to reporting inappropriate behaviour
5. Discuss the reasons for maintaining confidentiality 

SPECIFIC OUTCOME 3 
Explain how to respond to and report inappropriate behaviour 
OUTCOME RANGE 
Responding and reporting: issues such as reporting channels, counselling options, responsibility, confidentiality. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Understand what behaviours are appropriate and recognise inappropriate behaviours and respond to them correctly. 
ASSESSMENT CRITERION NOTES 
Indicators and understanding confirmed

1. Describe the various forms of inappropriate behaviour and discuss their implications for the individual's legal, safety, medical and employment status
2. Explain company rules relating to inappropriate behaviour
3. Describe the reporting structures and the implications of reporting inappropriate behaviour
4. Discuss the importance of taking responsibility with regard to reporting inappropriate behaviour
5. Discuss the reasons for maintaining confidentiality 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
The assessment will be governed by the policies and guidelines of the MERSETA Education and Training Quality Assuror (ETQA) who has jurisdiction over this field of learning.

The assessor will (at the very least) be accredited and have a technical qualification in this learning area.

The learner can be assessed in the language of his/her choice although if s/he has to report incidents or conditions to some one else, s/he will be assessed on his/her ability to report in the language commonly used in the working environment.

The learner can be assessed against this unit standard to obtain credits or as part of an integrated assessment for a qualification. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
1. Names of:
  • Inappropriate behaviour
  • Drugs in common use in companies

    2. Purpose of:
  • Company policies, rules and procedures related to inappropriate behaviour
  • Reporting inappropriate behaviour
  • Counselling

    3. Attributes, descriptions, characteristics & properties:
  • Characteristics of appropriate and inappropriate behaviour
  • Different types of drugs and their effects
  • Applicable legislation and company rules
  • Various counselling structures

    4. Sensory cues:
  • Indicating drug and alcohol abuse

    5. Categories:
  • Drugs
  • Behaviour

    6. Cause and effect, implications of:
  • Dangers associated with use of drugs in a workplace
  • Legal, safety, medical and employment implications of inappropriate behaviour

    7. Procedures and techniques
  • Reporting procedures
  • How to access various counselling options

    8. Regulations, legislation, agreements, policies, standards
  • Applicable legislation governing:
  • Drug abuse
  • Sexual harassment
  • Verbal abuse
  • Discrimination
  • Company policy on inappropriate behaviour
  • Company policy on response to inappropriate behaviour

    9. Relationships, systems:
  • Relationship between drug and alcohol abuse and inappropriate behaviour
  • Relationship between drug and alcohol abuse and decreased safety and productivity 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Recognise inappropriate behaviours and respond appropriately 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage myself and my activities:
  • Manage own lifestyle so as not to depend on artificial stimulants in the workplace
  • Avoid inappropriate behaviour which could impair working relationships and safety 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information:
  • Recognise the signs of substance abuse 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • Know the procedures and channels for reporting inappropriate behaviour 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically:
  • Understand the effects of drugs and alcohol on the human system 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems:
  • Discuss the relationship between drug and alcohol abuse and inappropriate behaviour
  • Discuss the relationship between inappropriate behaviour and decreased safety and productivity 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49753   General Education and Training Certificate: General Technical Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  EWSETA 
    Core  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Reregistered  2023-06-30  MERSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Reregistered  2023-06-30  CETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FOODBEV 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Alvern Cables (Pty) Ltd (GERMISTON) (TP) 
    2. Bridgestone South Africa (Pty) Ltd - Brits Plant (BRITS) (TP) 
    3. Bridgestone South Africa (Pty) Ltd - Isando Branch (ISANDO) (TP) 
    4. Bridgestone South Africa (Pty) Ltd - PE Plant (PORT ELIZABETH) (TP) 
    5. Coastal Kzn F.E.T. College - Swinton Road Campus 
    6. Coastal Kzn F.E.T. College - Umbumbulu Campus 
    7. College of Production Technology 
    8. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    9. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    10. Eastcape Training Centre 
    11. False Bay Public FET College - Westlake Campus 
    12. First Car Care (Pty) Ltd T/A STi Autobody Repairers (GOODWOOD) (TP) 
    13. Goodyear SA (Pty) Ltd (UITENHAGE) (TP) 
    14. HT MARKTECH 
    15. Industries Education & Training Institute (MAITLAND) (TP) 
    16. INSTITUTE FOR QUALITY EDUCATION, TRAINING & DEVELOPMENT: FLORIDA 
    17. INTERACTIVE TUTOR (PTY) LIMITED 
    18. Intercept Consulting and Training Solutions 
    19. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    20. JED Skills Academy 
    21. JMC TECHNICAL TRAINING (Bloemfontein)(TP) 
    22. MT & HR Training Consultants (Pty) Ltd (DURBAN) (TP) 
    23. Northlink College - Wingfield Campus 
    24. Operational Process Improvements (Pty) Ltd 
    25. Port Elizabeth Draughting Academy & Trading cc T/A PE Draughting Acade 
    26. Production Management Institute 
    27. Production Management Institute of Southern Africa (PMI) 
    28. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    29. Production Management Institute of Southern Africa - Durban 
    30. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    31. Sabela Learning Academy 
    32. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    33. Sea Harvest Corporation (Pty) Ltd 
    34. Solar Salt 
    35. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    36. Swift Skills Academy (SASOLBURG) (TP) 
    37. Tekmation (Pty) Ltd T/A Tekmation Training Institute (DURBAN) (TP) 
    38. Training Force (Pty) Ltd 
    39. Training Force (Pty) Ltd (Durban) (TP) 
    40. Triple E Training Holdings (Pty) Ltd (KRUGERDORP) (TP) 
    41. TRY EASY ELECTRICAL SOLUTIONS (PTY) LTD 
    42. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    43. WISPECO ALUMINIUM (Alrode)(Project Site NVC)(TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.