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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and keep the records that a team manager is responsible for keeping 
SAQA US ID UNIT STANDARD TITLE
13916  Identify and keep the records that a team manager is responsible for keeping 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-03-14  2009-03-14  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2010-03-14   2013-03-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242820  Maintain records for a team  Level 3  NQF Level 03   

PURPOSE OF THE UNIT STANDARD 
This unit standard provides a broad introduction record keeping in a business in the learner`s own context. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost center, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:
  • Explaining why organisations record and keep information.
  • Naming and describing the type of records that a junior manager or team leader is required to keep.
  • Recording team achievements against agreed targets.
  • Keeping records of resources.
  • Recording aspects of individual performance. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is records required of a team leader. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain why organisations record and keep information 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.The reason for recording information is explained with reference to three actual documents used in an organisation. 

    ASSESSMENT CRITERION 2 
    2.Three examples are listed on the type of information contained in records in the organisation. 

    ASSESSMENT CRITERION 3 
    3.Three method of creating and storing records in an organisation are explained and an indication is given of how technology has changed record keeping. 

    ASSESSMENT CRITERION 4 
    4.Two purposes for which a record could be used, described with reference to a specific organisation. 

    ASSESSMENT CRITERION 5 
    5.The role of records in decision-making is explained with reference to employees and work targets. 

    ASSESSMENT CRITERION 6 
    6.The reporting requirements of a junior manager are identified and an indication is given of the frequency of the reports in the context of a particular organisation. 

    SPECIFIC OUTCOME 2 
    Name and describe the type of records that are specific to the work of a team 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Information about team members that a team leader is required to keep is described with examples of actual employee records. 

    ASSESSMENT CRITERION 2 
    2.Documents relating to the finance and ordering and control of stock and resources for a team are kept for a period of three months. 

    ASSESSMENT CRITERION 3 
    3.Records of accidents, injuries and other incidents required by law or company policy are identified and an indication is given of why each record is necessary and the implications of non-compliance. 

    SPECIFIC OUTCOME 3 
    Record and report team achievements against agreed targets 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Information relating to team performance against agreed targets is recorded and presented graphically. 

    ASSESSMENT CRITERION 2 
    2.Reasons for a variance between agreed targets and actual performance is explained with reference to both positive and negative experiences. 

    ASSESSMENT CRITERION 3 
    3.Changes that could improve the performance of a team are suggested based on agreed targets. 

    ASSESSMENT CRITERION 4 
    4.A report on a team or business unit's progress is compiled for submission to the next level of management. 

    SPECIFIC OUTCOME 4 
    Record aspects of individual performance 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Records of meetings with individual employees about their performance are kept and indication is given of why there is a need for confidentially in maintaining employee records. 

    ASSESSMENT CRITERION 2 
    2.Records relating to employee attendance are kept in the format required by an organisation. 

    ASSESSMENT CRITERION 3 
    3.Records of input into performance management and disciplinary meetings are kept and opinions about the employee are substantiated with authentic evidence. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    A learner is able to identify and solve problems substantiating options about team members` performance with authentic evidence. 

    UNIT STANDARD CCFO ORGANISING 
    A learner is able to orgnanise and manage him/herself and his/her activities effectively and responsibly by keeping records and ensuring that records are stored correctly.

    A learner can organise information by creating and storing records. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners can communicate effectively and responsibly by describing or explaining the reasons for recording information and writing reports. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242820, which is "Maintain records for a team", level 3, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-07-30  As per Learning Programmes recorded against this Qual 
    Core  49083   National Certificate: Wood Products Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  78524   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58497   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  64409   National Certificate: Automotive Spray Painting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  57877   National Certificate: CNC Production Machining  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  48663   National Certificate: Mail Handling  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Elective  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  HW SETA 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-03-14  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.