SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Further Education and Training Certificate: Management 
SAQA QUAL ID QUALIFICATION TITLE
65110  Further Education and Training Certificate: Management 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report.  SFAP - Sub-framework Assignment Pending 
QUALIFICATION TYPE FIELD SUBFIELD
Further Ed and Training Cert  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  140  Level 4  NQF Level 04  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 0160/05  2006-03-14  2009-03-14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-03-14   2015-03-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
57712  Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  150  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The purpose of the qualification is to build the knowledge and skills required by employees in any industry who have had schooling at or below NQF level 4 in order to prepare them for learning at NQF level 5. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work. It should add value to the qualifying learner in terms of enrichment of the person, status and recognition.

As a qualification that covers management related learning, it provides a framework for learners to develop competencies that will give them insight into managing people. It introduces a fundamental understanding of the key terms, rules, concepts and principles of management that will enable learners to be informed managers in business and industry. It provides a balanced learning experience that allows flexible access to life long learning, higher education and to productive employment. It provides an opportunity for learners to learn and apply academic skills in relation to the workplace and allows for multi-skilling.

The National Certificate in Management: Level 4 is intended for personnel employed in junior management positions or who aspire to such positions. The focus is on basic information gathering, analysis, evaluation, presentation and the ability to apply knowledge of the sub-field to solve common problems within given a familiar context.

Qualifying learners are capable of:
  • Carrying out basic research, information gathering and analysis.
  • Analysing current affairs and their influence on a specific industry or sector.
  • Managing risk in their business unit.
  • Applying legislation that regulates labour and safety issues.
  • Motivating a team.
  • Negotiating in a work situation.
  • Understanding the role of a business strategy in managing a business.
  • Applying the budget function to a business unit.
  • Understanding the management function of a business and the role and place of a junior manager in an organisation.
  • Aligning a business unit performance to business goals.
  • Applying ethical conduct in a business environment.
  • Interpreting financial statements.
  • Understanding the effect of HIV/AIDS on their own workplaces and the wider business context.

    The unit standards included in the qualification are intended as building blocks for the further development of skills that will make the learner a more fulfilled, informed, efficient and cost effective manager. This should result, in turn, in more effective and efficient service to the consumer and should make the organisation more competitive in the global market.

    Rationale for the qualification:

    The National Certificate in Management: Level 4 is designed to meet the needs of learners in junior management positions in a range of business sectors. It is a generic qualification with specialisation in management. It is the second step for learners who:

    Have attained the National Certificate in Management: Level 3 and wish to continue on a path of life-long learning specialising in management.
    Were previously disadvantaged or who were unable to complete their schooling and were therefore denied access to Further Education and Training.
    Have worked as first line or junior managers for many years, but have no formal qualifications in their area of specialisation.
    Are contracted in a learnership agreement in Generic Management.
    Have recently been appointed in a junior management position.
    Have not yet acquired the skills and competencies required for learning in management at NQF level 5.

    The qualification is intended for managers of small businesses and junior managers of business units in medium and large organisations. The term business unit in this qualification implies a small business, cost centre, section or department.

    Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The term in the context of this qualification is used to describe the second level of management in an organisation at which an employee has other employees reporting to him/her. This manager could have a number of team leaders or first level managers reporting to him/her.

    The National Certificate in Management: Level 4 is a certificate that allows the individual to work towards a nationally recognised qualification. It is flexible enough to accommodate both learners in formal education and learners who are already employed. It aims to develop informed and skilled managers and is generic enough to allow maximum mobility within industries. Skills, knowledge, values and attitudes reflected in the qualification are building blocks that will be developed further in Level 5. The intention is:

    To promote the development of knowledge and skills that are required in management.
    To release the potential of people.
    To provide opportunities for people to move up the value chain.
    To provide opportunities for life long learning for people who work in management where there was previously no specialised qualification at this level.

    Learners already employed in junior managerial positions at this level may be described as first line, second line or junior managers depending on the structure of the organisation. In some organisations they may be supervisors responsible for team leaders. At this level they do work that requires fundamental knowledge of appropriate labour, safety and other legislation. They require a range of skills and the ability to apply essential methods and procedures within the limits of their authority.

    The National Certificate in Management: Level 4 should produce knowledgeable, multi-skilled managers who are able to contribute to improved productivity and efficiency within their chosen industry. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification. It is anticipated that this qualification will promote the notion of life long learning. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this qualification are competent in Communication, Mathematics Literacy and Computer Literacy at NQF level 3

    Recognition of Prior Learning:
  • The National Certificate in Management: Level 4 allows open access. Provision has been made for prior learning to be recognised if a learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this qualification. Application for Recognition of Prior Learning (RPL) should be made to a provider including a workplace provider. Recognition of Prior Learning (RPL) may allow for accelerated access to further learning.
  • Credit towards a unit standard is subject to quality assurance by the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA.
  • This qualification can be obtained in part or in whole through Recognition of Prior Learning. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    Elective credits:
  • Choose Unit Standards to a minimum of 17 credits. 
    		•

    EXIT LEVEL OUTCOMES 
    Qualifying learners should be capable of:
  • Co-ordinating with others.
  • Applying the essential methods, procedures and techniques used in management.
  • Analysing new developments in the industry and researching aspects of management.
  • Operating as informed junior managers in a business sub sector.
  • Gathering, analysing and presenting information.
  • Operating within clearly defined contexts within the legislation with limited scope for decision-making and responsibility.
  • Understanding relevant legislation at a basic level of understanding.
  • Managing risk in a business unit.
    Applying ethical principles to a business context and making decisions based on a corporate code of ethics.
  • Understanding the management function and the role of junior managers in an organisation.
  • Aligning a business unit with a business strategy and budget.
  • Identifying training needs in a business unit.
  • Budgeting and monitoring the expenditure of a business unit.


    The learner can demonstrate ability to:

    Identify and solve problems in familiar contexts in which responses show that responsible decisions have been made, adjust common solutions to meet changes in the problem and motivate the change within own limit of authority.

    Work effectively with others as a member of a team, group, organisation or community. As a junior manager it is unlikely that the learner would work alone.

    Organise and manage oneself and one`s activities responsibly and effectively in that it is expected that the learner will be responsible for his/her own learning and for organising his/her own work allocated tasks and the tasks of others responsibly in the work environment. S/he is required to complete research assignments timeously and to apply knowledge of different aspects management. S/he should be able to apply the budget function in a business unit or small business.

    Collect, organise and critically evaluate information. These competencies are built into the assessment criteria in many of the unit standards and the learner is required to do research projects and analyse information from the media.

    Communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations. These competencies are an integral part of all the unit standards and are built into the assessment criteria.

    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in that references are made wherever applicable to the learner`s part in the big picture and how his/her actions have implications up and down the line.

    In addition, this qualification contributes to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make the individual aware of the importance of:
  • Reflecting on and exploring a variety of strategies to learn more effectively in order to become an informed manager.
  • Being culturally and aesthetically sensitive across a range of social contexts in dealing with diverse people in the workplace including customers, co-workers and people who are surveyed or interviewed. The inclusion of an additional official South African language further supports this outcome. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Work output is in line with an agreed mandate, relevant service agreements and an organisation`s customer service standards applicable to a clearly defined work role.
    Methods, procedures and techniques of a clearly defined work role are applied consistently in terms of specific company policy, legislative requirements and standard industry practices.
    The consequences of non-compliance with an organisation`s policy and/or legislative requirements are clearly indicated for practices required in a specific work role.
    New developments and trends in the industry are accessed, analysed and interpreted from reports in the media.
    Knowledge of current developments in industry are discussed with reference to the potential impact on a specific business sector.
    The structure of a specific organisation is analysed and a business unit is aligned to the business strategy.
    Information is gathered, analysed and presented according to the requirements of a specific work role.
    Legislated requirements are applied in a business unit.


    Integrated assessment:

    Assessment practices must be fair, transparent, valid and reliable and should ensure that no learner is disadvantaged. Learners who wish to be assessed against this standard should direct enquiries to the Services Sector Quality Authority.

    The focus of assessment must be on the assessment of the learning outcomes rather than learning outputs. The Specific Outcomes guide the learning and training process towards the outcomes on a continuous basis. The purpose is to determine whether the outcomes have been attained. Situations should present a wide range of options. Applications should require significant choices from a wide range of procedures and in a number of contexts.

    Learning, teaching and assessment are inextricably linked. Where appropriate assessment of knowledge, skills, attitudes and values indicated in the various unit standards should be integrated. Assessment in communication and mathematical literacy and should use authentic workplace contexts wherever practical.
    Assessment has a formative monitoring function. Formative assessment should be used to assess gaps in the learners` skill and knowledge and to indicate where there is a need for expanded opportunities. The goal is to promote learning and to assess the efficacy of the teaching and learning process. Feedback from assessment informs teaching and learning and allows for the critique of outcomes, methodology and materials. Formative assessment is diagnostic and as such it should guide the learner and the trainer. It is continuous and is used to plan appropriate learning experiences to meet the learner`s needs. It provides information about problems experienced at different stages in the learning process. As it is criterion referenced, if the learner has met the assessment criteria, s/he has achieved the outcomes
    Assessment should also have a summative component. Summative assessment may be used on completion of a unit standard, but should not be the only form of assessment.
    A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Assessment should take place in an authentic context as far as is possible. Where it is not possible to assess competence in the workplace, simulations, case studies and other similar techniques should be used to provide a context appropriate to the assessment.
    Integration implies that theoretical and practical components should where possible be assessed together.
    Integrative techniques should be used to assess applied competence. Learners should be required to demonstrate that they can perform the outcomes with understanding and insight.
    Assessment should ensure that all Specific Outcomes, embedded knowledge and Critical Cross Field Outcomes are evaluated. Assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of the Specific Outcomes. The Critical Cross-Field Outcomes are implicit in some unit standards and programmes should be designed to extend and further reflect the integration.

    Before the National Certificate in Managemen Level 4 is awarded learners are required to demonstrate competence in the required unit standards and complete a summative assessment based on the exit outcomes of the qualification. 

    INTERNATIONAL COMPARABILITY 
    The qualification was compared with similar qualifications in New Zealand and the United Kingdom. This qualification was found to be equivalent to the New Zealand Qualification entitled, National Diploma in Business (level 4). 

    ARTICULATION OPTIONS 
    NA 

    MODERATION OPTIONS 
    This qualification will be assessed by a registered assessor and moderated by a moderator registered as an assessor by the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA.

    Assessors must be registered with the Services Sector Quality Authority or a relevant accredited ETQA that has a Memorandum of Understanding with the Services Sector Quality Authority
    Moderators are registered as assessors by the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA to ensure that the standard across assessors is consistent
    Institutions and providers offering learning that will lead to the achievement of the National Certificate in Generic Management Administration: Level 3 must be accredited as providers with the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    This qualification will be assessed by an assessor registered as an assessor by the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA

    Assessors should be in possession of a qualification in management that is at least one level higher than the level of this qualification 

    NOTES 
    This Qualification has been replaced by Qualification 57712, which is "Further Education and Training Certificate: Generic Management", NQF Level 4, 150 Credits. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  13949  Apply technical knowledge and skill to align business unit performance to business goals  Level 4  NQF Level 04  5 
    Core  13941  Apply the budget function in a business unit  Level 4  NQF Level 04  5 
    Core  8555  Contribute to information distribution regarding HIV/AIDS in the workplace  Level 4  NQF Level 04  4 
    Core  13942  Demonstrate a basic understanding of the role of a business strategy in managing a small business or a business unit  Level 4  NQF Level 04  5 
    Core  13952  Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit  Level 4  NQF Level 04  8 
    Core  13940  Demonstrate knowledge and application of ethical conduct in a business environment  Level 4  NQF Level 04  4 
    Core  14667  Describe and apply the management functions of an organization  Level 4  NQF Level 04  10 
    Core  13945  Describe and apply the management of stock and fixed assets in a business unit  Level 4  NQF Level 04  2 
    Core  13944  Describe the relationship of junior management to the general management function  Level 4  NQF Level 04  5 
    Core  10388  Interpret basic financial statements  Level 4  NQF Level 04  3 
    Core  13954  Manage risk in own work/business environment  Level 4  NQF Level 04  5 
    Core  13947  Motivate a team  Level 4  NQF Level 04  6 
    Core  13948  Negotiate an agreement or deal in an authentic work situation  Level 4  NQF Level 04  5 
    Fundamental  8968  Accommodate audience and context needs in oral communication  Level 3  NQF Level 03  5 
    Fundamental  8972  Interpret a variety of literary texts  Level 3  NQF Level 03  5 
    Fundamental  8969  Interpret and use information from texts  Level 3  NQF Level 03  5 
    Fundamental  8970  Write texts for a range of communicative contexts  Level 3  NQF Level 03  5 
    Fundamental  9015  Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems  Level 4  NQF Level 04  6 
    Fundamental  8974  Engage in sustained oral communication and evaluate spoken texts  Level 4  NQF Level 04  5 
    Fundamental  12417  Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities  Level 4  NQF Level 04  4 
    Fundamental  8975  Read analyse and respond to a variety of texts  Level 4  NQF Level 04  5 
    Fundamental  7468  Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues  Level 4  NQF Level 04  6 
    Fundamental  12153  Use the writing process to compose texts required in the business environment  Level 4  NQF Level 04  5 
    Fundamental  8976  Write for a wide range of contexts  Level 4  NQF Level 04  5 
    Elective  13912  Apply knowledge of self and team in order to develop a plan to enhance team performance  Level 3  NQF Level 03  5 
    Elective  13914  Conduct a formal meeting  Level 3  NQF Level 03  3 
    Elective  12548  Demonstrate ability to use and interpret texts that apply to the role and responsibilities of trustees of Retirement Funds  Level 3  NQF Level 03  4 
    Elective  12550  Demonstrate knowledge and understanding of the role functions and responsibilities of Trustees of Medical Schemes  Level 3  NQF Level 03  4 
    Elective  12547  Demonstrate knowledge and understanding of the role, functions and duties of trustees of Retirement Funds  Level 3  NQF Level 03  4 
    Elective  13916  Identify and keep the records that a team manager is responsible for keeping  Level 3  NQF Level 03  4 
    Elective  13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  6 
    Elective  13911  Induct a new member into a team  Level 3  NQF Level 03  3 
    Elective  13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10 
    Elective  13918  Manage time and the work process in a business environment  Level 3  NQF Level 03  4 
    Elective  7567  Produce and use spreadsheets for business  Level 3  NQF Level 03  5 
    Elective  7575  Produce presentation documents for business  Level 3  NQF Level 03  5 
    Elective  7570  Produce word processing documents for business  Level 3  NQF Level 03  5 
    Elective  13943  Analyse new developments reported in the media that could impact on a business sector or industry  Level 4  NQF Level 04  10 
    Elective  13950  Apply technical knowledge and skill in order to manage risk in occupational health and occupational hygiene  Level 4  NQF Level 04  8 
    Elective  13953  Apply the principles of situational leadership to a business unit  Level 4  NQF Level 04  5 
    Elective  10377  Demonstrate knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)  Level 4  NQF Level 04  2 
    Elective  10378  Demonstrate knowledge and understanding of the statutory cover afforded under the Compensation for Occupational Injuries and Diseases Act, 130 of 1993, as amended (COIDA)  Level 4  NQF Level 04  3 
    Elective  7485  Demonstrate understanding of real and complex number systems  Level 4  NQF Level 04  3 
    Elective  10385  Develop a business plan for a small business  Level 4  NQF Level 04  5 
    Elective  10386  Investigate the possibilities of establishing and running a small business enterprise (SMME)  Level 4  NQF Level 04  3 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    LP ID Learning Programme Title Originator Pre-2009
    NQF Level    		 NQF Level Min Credits Learning Prog End Date Quality
    Assurance
    Functionary    		 NQF Sub-Framework
    23656  Further Education and Training Certificate: Management  Generic Provider - Field 03  Level 4  NQF Level 04  140  2009-03-14  SERVICES  OQSF 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.