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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply the principles of situational leadership to a business unit 
SAQA US ID UNIT STANDARD TITLE
13953  Apply the principles of situational leadership to a business unit 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242824  Apply leadership concepts in a work context  Level 4  NQF Level 04  12  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:
  • Explaining the principles of situational leadership.
  • Explaining the levels of development used in situational leadership.
  • Diagnosing the leadership needs of people in a business unit.
  • Planning to introduce situational leadership in a business unit. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication, Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is:
  • The four management styles are directing, coaching, supporting and delegating.
  • The two basic behaviours of managers are directive and supportive. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the principles of situational leadership. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of situational leadership is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The four basic leadership styles used by situational managers are named and explained and an indication is given of when it is appropriate to use each style. 

    ASSESSMENT CRITERION 3 
    3. The difference between intended behaviour and perceived behaviour is explained with reference to the intention of the manager and the perception of the staff. 

    ASSESSMENT CRITERION 4 
    4. The two basic behaviours that a manager can use to influence someone else are named and an indication is given of their relationship to the four basic leadership styles of situational management. 

    SPECIFIC OUTCOME 2 
    Explain the levels of development used in situational leadership. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of development is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 2 
    2. The concept of commitment is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 3 
    3. The concept of competence is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 4 
    4. The four levels of development in the situational leadership model are described in terms of commitment and competence. 

    ASSESSMENT CRITERION 5 
    5. The needs of staff at each of the levels of development are explained with examples. 

    SPECIFIC OUTCOME 3 
    Diagnose the leadership needs of people in a business unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The past performance of individuals in a business unit or team is analysed to determine their levels of commitment and competence. 

    ASSESSMENT CRITERION 2 
    2. Possible reasons for poor or underperformance are identified in terms of commitment, competence and supervision. 

    ASSESSMENT CRITERION 3 
    3. Problems that can result if a manager uses an inappropriate management style are indicated with reference to accountability and motivation. 

    ASSESSMENT CRITERION 4 
    4. The leadership style appropriate for each member of a business unit is selected based on individual levels of development. 

    ASSESSMENT CRITERION 5 
    5. The role of praise and reprimands in situational leadership is explained and an indication is given of when it is appropriate to use each. 

    SPECIFIC OUTCOME 4 
    Plan to introduce situational leadership in a business unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The basic principles of situational leadership are explained to a group. 

    ASSESSMENT CRITERION 2 
    2. The process to be followed in introducing situational leadership is explained and an indication is given of the expected outcomes and importance of consensus at contracting meetings. 

    ASSESSMENT CRITERION 3 
    3. A plan is developed to introduce situational leadership in a business unit. 

    ASSESSMENT CRITERION 4 
    4. The role of contracting in situational leadership is explained and an indication is given of why it is important to contract with members of a business unit. 

    ASSESSMENT CRITERION 5 
    5. The steps in the contracting process are explained with examples. 

    ASSESSMENT CRITERION 6 
    6. The contracting process is applied to contract with a member of a business unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This unit standard will be internally assessed by the provider and moderated by a moderator registered by INSQA or a relevant accredited ETQA. The mechanisms and requirements for moderation are contained in the document obtainable from INSQA, INSQA framework for assessment and moderation. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in assessing levels of development and selecting an appropriate management style. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively with others as a member of a team, group, organisation or community in contracting with members of a business unit or team. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning to introduce situational leadership in a business unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information analysing the past performance of members of a business unit 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in explaining the principles of situational leadership and the contracting process. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising the relationship between own leadership style and individual performance and management needs. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be culturally and aesthetically sensitive across a range of social contexts in adapting leadership style to the development needs of members of a business unit. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242824, which is "Apply leadership concepts in a work context", Level 4, 12 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Core  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-03-14  As per Learning Programmes recorded against this Qual 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  INSETA 
    Elective  57428   Further Education and Training Certificate: Youth Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  23976   National Certificate: Local Employment and Skills Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2006-08-13  PSETA 
    Elective  24396   National Certificate: Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2006-10-08  Was INSETA until Last Date for Achievement 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  FOODBEV 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    3. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    4. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AIM TRAINING ACADEMY 
    7. AIM TRAINING ACADEMY ASM 
    8. AIM TRAINING ACADEMY MANYALETI 
    9. AKAF BODYGUARDS 
    10. AKHOLEKILE (PTY) LTD 
    11. Alcari Learning Centre (Pty) Ltd 
    12. ALUTE SA PTY LTD 
    13. AVSCAN TRAINING PTY LTD BOKSBURG 
    14. BAMBILIZWE INVESTMENTS HOLDINGS 
    15. BEETEES CABS CC 
    16. BIGSCREEN SECURE SOLUTIONS 
    17. BITLINE SA 368 CC 
    18. BLACKEN SECURITY SERVICES 
    19. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    20. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    21. BRC Solutions (Pty) Ltd 
    22. BTC TRAINING AFRICA PTY LTD 
    23. BULCOF SECURITY AND CLEANING SERVICES 
    24. C G S CORPORATE SECURITY SERVICES PTY LTD 
    25. CKP Development Agency (Pty) Ltd. 
    26. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    27. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    28. De Vries Management & Training Services cc 
    29. DYNAMIC ALTERNATIVES PTY LTD 
    30. E FOCUS ENTERPRISE (PTY) LTD 
    31. EEL PROTECTION SERVICES THEMBALUVHILO 
    32. EJW Financial Services (Pty) Ltd 
    33. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    34. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    35. EMC TRAINING AND CONSULTING (PTY) LTD 
    36. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    37. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    38. Faisit (Pty) Ltd 
    39. FALCON FIREARM ACADEMY 
    40. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    41. Fidelity Security Services 
    42. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    43. FORUM SEKURITEIT 
    44. GENESIS K9 GROUP (PTY) LTD 
    45. GINGIRIKANI SECURITY SERVICES CC 
    46. Hadassah Security Consultants Cc 
    47. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    48. Ikhwezi Training Institute (Pty) Ltd 
    49. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    50. IMVULA SKILLS DEVELOPMENT ACADEMY 
    51. INGELOSI TRADING 192 CC 
    52. Intelligo Solutions Pty (Ltd) 
    53. Invuya Institute of Learning (Pty) Ltd 
    54. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    55. ITO FOCUS PHOLE 
    56. JODIGYN (PTY) LTD 
    57. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    58. LAMS KWENA RESCUE 
    59. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    60. Lesedi Security And Training Servic Es 
    61. License to Skill cc 
    62. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    63. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    64. MADUNA PROTECTION SERVICES CC 
    65. MAHAMOTSA TRADING ENTERPRISE CC 
    66. MAS SAFE SECURITY CC 
    67. Masifunde Training Centre (Pty) Ltd 
    68. MASUTHA TRAINING AND SECURITY SERVICES 
    69. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    70. MIDRAND TRAINING ACADEMY PTY LTD 
    71. MILITES DEI SECURITY SERVICES (PTY) LTD 
    72. MISHO''S INVETMENTS 
    73. MJAYELI SECURITY (PTY) LTD 
    74. MMASEBKO TRAINING SECURITY CENTRE 
    75. MOKHOMO SECURITY 
    76. NTATE AVIATION AND SECURITY TRAINING 
    77. NU LAW FIREARMS COMPLIANCE 
    78. O'Keeffe & Swartz Consultants (Pty) Ltd 
    79. Octomate (Pty) Ltd 
    80. Outsurance Insurance Company Ltd 
    81. Phephani Learnerships cc 
    82. PIROT SECURITY SERVICES 
    83. POSEIDAN SECURITY SERVICE PTY LTD 
    84. PRASA T/A Metrorail KwaZulu Natal 
    85. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    86. RAMAZWI SECURITY SERVICES CC 
    87. RHODE RISK MANAGEMENT SERVICES CC 
    88. Ripple Effect 4 (Pty) Ltd 
    89. RISENGASECURITY TRAINING SERVICES 
    90. RJM Educational Consulting (Pty) Ltd 
    91. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    92. SAHO INVESTMENT CC 
    93. SAKHI'SIZWE SECURITY SERVICES CC 
    94. SHALUZA PROTECTION FORCE CC 
    95. SHAMARIAH SECURITY AND TRAINING 
    96. SILWAYIPHI CLEANING SECURITY SERVICES 
    97. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    98. SIRIUS RISK MANAGEMENT (PTY) LTD 
    99. SIVA SECURITY SERVICES 
    100. SIYANIVIKELA SECURITY SERVICES 
    101. SOLID PROTECTION SERVICES PTY LTD 
    102. SSG Security Solutions Pty Ltd 
    103. STALLION LEARNING CENTRE PTY LTD 
    104. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    105. THE BTC GROUP 
    106. The Institute of Health Risk Managers (Pty) Ltd 
    107. THINETI SECURITY AND TRAINING 
    108. THINGA SECURITY TRAINING SERVICES CC 
    109. TZANEEN TRAINING CENTRE LIMPOPO 
    110. VITAL SKILLS CC 
    111. VUTHELA AFRICA SECURITY SERVICES 
    112. WILLSHIR TRADING 
    113. WISE GUY ACADEMY (PTY) LTD 
    114. XONE CONTROL ROOM MANAGEMENT (PTY) LTD 
    115. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.