SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Apply the principles of situational leadership to a business unit

SAQA US ID	UNIT STANDARD TITLE
13953	Apply the principles of situational leadership to a business unit
ORIGINATOR
SGB Generic Management
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Generic Management
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	5
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2006-03-14	2006-11-16	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2007-11-16		2010-11-16

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard is replaced by:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
242824	Apply leadership concepts in a work context	Level 4	NQF Level 04	12

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:

Explaining the principles of situational leadership.

Explaining the levels of development used in situational leadership.

Diagnosing the leadership needs of people in a business unit.

Planning to introduce situational leadership in a business unit.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

There is open access to this unit standard. Learners should be competent in Communication, Mathematical and Financial Literacy at Level 3.

UNIT STANDARD RANGE

The typical scope of this unit standard is:

The four management styles are directing, coaching, supporting and delegating.

The two basic behaviours of managers are directive and supportive.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Explain the principles of situational leadership.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The concept of situational leadership is explained with examples.

ASSESSMENT CRITERION 2

2. The four basic leadership styles used by situational managers are named and explained and an indication is given of when it is appropriate to use each style.

ASSESSMENT CRITERION 3

3. The difference between intended behaviour and perceived behaviour is explained with reference to the intention of the manager and the perception of the staff.

ASSESSMENT CRITERION 4

4. The two basic behaviours that a manager can use to influence someone else are named and an indication is given of their relationship to the four basic leadership styles of situational management.

SPECIFIC OUTCOME 2

Explain the levels of development used in situational leadership.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The concept of development is explained as it is used in situation leadership.

ASSESSMENT CRITERION 2

2. The concept of commitment is explained as it is used in situation leadership.

ASSESSMENT CRITERION 3

3. The concept of competence is explained as it is used in situation leadership.

ASSESSMENT CRITERION 4

4. The four levels of development in the situational leadership model are described in terms of commitment and competence.

ASSESSMENT CRITERION 5

5. The needs of staff at each of the levels of development are explained with examples.

SPECIFIC OUTCOME 3

Diagnose the leadership needs of people in a business unit.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The past performance of individuals in a business unit or team is analysed to determine their levels of commitment and competence.

ASSESSMENT CRITERION 2

2. Possible reasons for poor or underperformance are identified in terms of commitment, competence and supervision.

ASSESSMENT CRITERION 3

3. Problems that can result if a manager uses an inappropriate management style are indicated with reference to accountability and motivation.

ASSESSMENT CRITERION 4

4. The leadership style appropriate for each member of a business unit is selected based on individual levels of development.

ASSESSMENT CRITERION 5

5. The role of praise and reprimands in situational leadership is explained and an indication is given of when it is appropriate to use each.

SPECIFIC OUTCOME 4

Plan to introduce situational leadership in a business unit.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The basic principles of situational leadership are explained to a group.

ASSESSMENT CRITERION 2

2. The process to be followed in introducing situational leadership is explained and an indication is given of the expected outcomes and importance of consensus at contracting meetings.

ASSESSMENT CRITERION 3

3. A plan is developed to introduce situational leadership in a business unit.

ASSESSMENT CRITERION 4

4. The role of contracting in situational leadership is explained and an indication is given of why it is important to contract with members of a business unit.

ASSESSMENT CRITERION 5

5. The steps in the contracting process are explained with examples.

ASSESSMENT CRITERION 6

6. The contracting process is applied to contract with a member of a business unit.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

This unit standard will be internally assessed by the provider and moderated by a moderator registered by INSQA or a relevant accredited ETQA. The mechanisms and requirements for moderation are contained in the document obtainable from INSQA, INSQA framework for assessment and moderation.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in assessing levels of development and selecting an appropriate management style.

UNIT STANDARD CCFO WORKING

The learner is able to work effectively with others as a member of a team, group, organisation or community in contracting with members of a business unit or team.

UNIT STANDARD CCFO ORGANISING

The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning to introduce situational leadership in a business unit.

UNIT STANDARD CCFO COLLECTING

The learner is able to collect, organise and critically evaluate information analysing the past performance of members of a business unit

UNIT STANDARD CCFO COMMUNICATING

The learner is able to communicate effectively in explaining the principles of situational leadership and the contracting process.

UNIT STANDARD CCFO DEMONSTRATING

The learner is able to demonstrate an understanding of the world as a set of related systems by recognising the relationship between own leadership style and individual performance and management needs.

UNIT STANDARD CCFO CONTRIBUTING

The learner is able to be culturally and aesthetically sensitive across a range of social contexts in adapting leadership style to the development needs of members of a business unit.

UNIT STANDARD NOTES

This unit standard has been replaced by unit standard 242824, which is "Apply leadership concepts in a work context", Level 4, 12 credits.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	57713	Further Education and Training Certificate: Specialist Security Practices	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA
Core	48640	National Certificate: Financial Services Management	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	49649	Further Education and Training Certificate: Long-term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	65110	Further Education and Training Certificate: Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2009-03-14	As per Learning Programmes recorded against this Qual
Elective	49356	Further Education and Training Certificate: Medical Claims Assessing	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	49489	Further Education and Training Certificate: Road Transport Management in the Public Sector	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	TETA
Elective	66610	Further Education and Training Certificate: Short Term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Elective	57613	Further Education and Training Certificate: Short-Term Risk Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2012-06-30	INSETA
Elective	57428	Further Education and Training Certificate: Youth Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	23976	National Certificate: Local Employment and Skills Development Practices	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2006-08-13	PSETA
Elective	24396	National Certificate: Risk Management	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2006-10-08	Was INSETA until Last Date for Achievement
Elective	49743	National Certificate: Manufacturing Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	FOODBEV
Elective	57631	National Certificate: Radiation Protection	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	EWSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	B T Group of Companies PTY Ltd
2.	Boikgantsho Consulting Events cc
3.	Commisioned Training cc
4.	Dotcentre Business Consulting PTY Ltd
5.	Edutel Skills Development Pty Ltd
6.	Leratham Supply Distribution and Enterprise
7.	Leronsa Trading Enterprise
8.	MENTORNET PTY LTD
9.	Moripe Business and Training Consultants
10.	NTI College
11.	Phephani Learnerships cc
12.	Resonance Institute of Learning
13.	Thuto Botshabelo Training and Projects Pty Ltd
14.	Ulwazi Training Development