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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Monitor and control reception area |
SAQA US ID | UNIT STANDARD TITLE | |||
13928 | Monitor and control reception area | |||
ORIGINATOR | ||||
SGB Administration | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Office Administration | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular-Fundamental | Level 3 | NQF Level 03 | 4 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.
Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels. The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Learners will also have demonstrated competence in communication at NQF Level 2. |
UNIT STANDARD RANGE |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Monitor the maintenance of a clean and safe reception area as per organisational requirements |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Implementation of the housekeeping standards are maintained according to workplace policy. |
ASSESSMENT CRITERION 2 |
2. Housekeeping operations are maintained to ensure no disruption to operational services. |
ASSESSMENT CRITERION 3 |
3. Areas not meeting the required standards are identified and recorded for possible remedial action. |
ASSESSMENT CRITERION 4 |
4. Actions and procedures required to rectify substandard areas are instituted and monitored to ensure minimum standards are met. |
SPECIFIC OUTCOME 2 |
Monitor presentation of reception area |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Presentation of reception area is maintained according to organisational standards. |
ASSESSMENT CRITERION 2 |
2. Areas of non-conformance are identified, noted and recorded for possible remedial action. |
ASSESSMENT CRITERION 3 |
3. Remedial actions are identified and presented for implementation. |
ASSESSMENT CRITERION 4 |
4. Areas of improvement are communicated to encumbants. |
SPECIFIC OUTCOME 3 |
Monitor the implementation of security procedures in reception area |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Security procedures are outlined and all reception personnel are briefed verbally and a written summary provided to them. |
ASSESSMENT CRITERION 2 |
2. Visitors cards and permits are obtained from security personnel. |
ASSESSMENT CRITERION 3 |
3. Firearm procedures are monitored and maintained as per workplace policy. |
ASSESSMENT CRITERION 4 |
4. Discrepancies and problems are reported and rectified to ensure safety of workplace. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
The Services Educational Training Quality Assurance Body (ETQA) will accredit providers offering learning towards these standard and register assessors. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems pertaining to the standards of the reception area and security requirements. |
UNIT STANDARD CCFO WORKING |
Work effectively with others to ensure that the reception area is maintained and that security procedures are adhered to. |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise and critically evaluate information in order to draw conclusions regarding the required standards and security measures in the reception area. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively with personnel to enhance the maintenance of the reception area and ensure that all procedures are adhered to. |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 50520 | Further Education and Training Certificate: Library Practice | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | ETDP SETA |
Elective | 67465 | National Certificate: Business Administration Services | Level 3 | NQF Level 03 | Reregistered | 2023-07-30 | As per Learning Programmes recorded against this Qual |
Elective | 57804 | National Certificate: Public Administration | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | PSETA |
Elective | 48513 | National Certificate: Public Administration | Level 3 | NQF Level 03 | Passed the End Date - Status was "Registered" |
2006-11-16 | Was PSETA until Last Date for Achievement |
Elective | 60650 | Professional Qualification: Business Administration | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 61595 | Further Education and Training Certificate: Business Administration Services | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A5 Competence Evolution |
2. | ABC Training Institute |
3. | ABVAHO PHANDA GROUP PTY LTD |
4. | Academics Dynamics (Pty) Ltd |
5. | Academy Business School |
6. | Academy of York Pty Ltd |
7. | Academy Training Group |
8. | ADAMOPIX PTY LTD |
9. | Adams & Adams Attorneys |
10. | ADVANCED ARTISAN TRAINING CENTRE PTY LTD |
11. | Advanced Assessments and Training |
12. | Alabaster Training Centre |
13. | Almenta 240 |
14. | Amandla Obunye Training Academy |
15. | Amasu Consulting |
16. | AMATHUBA HUB |
17. | AMPHI SA |
18. | ANSEAT AFRICA PTY |
19. | APHELELE AMAGEZA |
20. | APTJ TRAINING & DEVELOPMENT |
21. | Ashika deepchund and associates |
22. | Avenida (Pty) Ltd |
23. | Betanocare |
24. | Bidvest Services |
25. | Biz Tech Training |
26. | Boikgantsho Consulting & Events |
27. | Bravo Group Manufacturing |
28. | Breaking Ground Learning and Development |
29. | Camblish Training Institute |
30. | Camblish Training Institute (Pty) Ltd |
31. | Careerbox |
32. | CBM Training |
33. | Centre for Entrepreneurship Management and Innovation |
34. | Class Skills Development Consultancy |
35. | Commerce Edge South Africa |
36. | Compuport |
37. | CSG Skills Institute |
38. | D & D Lwazi Renaissance Research Development |
39. | DaySeven Training |
40. | DHOU PTY(LTD) |
41. | DHR Consultancy |
42. | Diverse Conversations |
43. | Divine Academy Skills Training |
44. | Dunsinea Development and Consulting |
45. | Edge Training Consultancy |
46. | Edu Power Skills Academy |
47. | Effective Interactions |
48. | Euro Blitz |
49. | EXCUTELAB PTY LTD |
50. | Execu Prime Training |
51. | FENNEC TRADE AND INVESTMENT |
52. | FGZ CONSULTING PTY LTD |
53. | FLIHI Training |
54. | Fundiswa Learning |
55. | GET SMARTER |
56. | Head Start Training Solutions and General Services |
57. | Heirs Training and Development |
58. | HR Consultancy and Learning |
59. | IALE School of Advanced Learni |
60. | ICollege |
61. | IdleAds |
62. | Ikhono Business Solutions |
63. | Ikhwezi Management and Training Institute |
64. | Ilanga Training Academy |
65. | IMPERIAL CROWN TRADING 490 PTY LTD |
66. | Imsimbi Training |
67. | INFINITUS TRAINING SOLUTION |
68. | Injeje Training |
69. | Innovative Knowlege Worx Trading And Projects |
70. | Innovative Shared Services |
71. | Izithelo Strategic Partners |
72. | JPM & Associates |
73. | K2018393557 (SOUTH AFRICA) |
74. | Kajal & Associates |
75. | KEY WELLNESS GROUP OF COMPANIES PTY LTD |
76. | Keystone Learning |
77. | KG Business Development |
78. | Khanyisela College |
79. | Khulisane Academy |
80. | Kokano Projects (Pty) Ltd |
81. | Kukhula Global Projects |
82. | KVR Training and Business Solutions |
83. | KweLanga Training |
84. | Kwindla Institute of Learning and Consulting |
85. | KZN Business Training Centre |
86. | Lanham-Love Consulting |
87. | LEARNGRO MANAGEMENT INSTITUTE |
88. | LeMark Training and Development |
89. | LFP Training Consultants |
90. | LIBALELE DEVELOPMENT ENTERPRISE |
91. | LIGHTON SOCIAL CHANGE |
92. | LIP Holdings |
93. | LORON EDUCATION AND SPORTS MANAGEMENT |
94. | Lulaway Holdings |
95. | Marematlou Training Institute |
96. | Masana Brainstorm Conferencing |
97. | Meyiswa Training Academy |
98. | MILLENNIUM SOLUTIONS |
99. | Milzet Holdings |
100. | MONYAKU INVESTMENTS |
101. | MOROBI CHARTERED ACCOUNTANTS CC |
102. | Mothusi Management Consultants |
103. | Mpilo Enhle Management Consulting |
104. | MPUMELELO TRAINING |
105. | New Beginnings Staffing |
106. | New Generation Skills |
107. | Nhlanzi Investments |
108. | Njonjozela Trading |
109. | NRBC TRAINING AND DEVELOPMENT PTY LTD |
110. | NTI College |
111. | OBOIBON INVESTMENTS |
112. | Ontoanetse Consulting |
113. | Pappilon Life and Business Coaching |
114. | Pathways of Purpose Potential Development Centre |
115. | Primeserv Corporate Solutions |
116. | Production Management Institute of Southern Africa |
117. | Puisanong Investment Enterprises |
118. | Quality Solutions |
119. | Rand International Management and Training Consultants |
120. | Rantsane Mario Training Solutions |
121. | Rasinkhu Investments |
122. | RED Management Consultants |
123. | Resonance Institute of Learning |
124. | Retshetse Training Project |
125. | Sakhisisizwe Projects |
126. | Sange SA |
127. | Sebenzisanane Human Capital |
128. | Servilinx 65 t/a Skills Development Academy |
129. | SFUMATO LEARNING |
130. | Shongo Enterprise CC |
131. | Signa Academy |
132. | SIMANGO BUSINESS SERVICES |
133. | Sinolwazi Training and Projects |
134. | Sisekelo Sustainability Institute |
135. | Sivuka Consulting |
136. | Siyanqoba Seminars |
137. | Siyaya Skills Cape |
138. | Siyaya Skills Institute Eastern Cape |
139. | Smart HR Solutions |
140. | Sokoza Consulting & Services |
141. | SOLVA PROJECTS PTY LTD |
142. | South Cape College |
143. | South West Gauteng Tvet College |
144. | Sozim Trading and Consultancy |
145. | Spears Business and Life Couch Consulting (Pty) Ltd |
146. | SSD Training |
147. | SUKUMA CATO CREST |
148. | Susca Watts Academy |
149. | SYNERGY TRANSFORMATION SOLUTIONS |
150. | TAU YA MARIRI PTY LTD |
151. | Tembe Service Providers |
152. | THE DANIELS ENTERPRISE |
153. | THE EDUPOWER ACADEMY |
154. | The Language Connection |
155. | The Skills Development Corporation Private |
156. | TOMM TRAINING SOLUTIONS |
157. | Training for Africa Academy |
158. | Training Force (Pty) Ltd (Durban) (TP) |
159. | Training Leadership Consulting |
160. | TRENTSTONE COLLEGE |
161. | TSIBA Education |
162. | Ubuhle People Solutions |
163. | Ukhiye Consulting |
164. | Ukwakhile Training |
165. | Universal Knowledge Software |
166. | Wealth in Progress Training |
167. | Yellow Media Learning Institute (Pty) Ltd |
168. | ZAMSIBA DEVELOMENT CONSULTANTS |
169. | Zikode Development Trust |
170. | Ziyana Business Consulting and Training |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |