SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct paintless dent removal 
SAQA US ID UNIT STANDARD TITLE
244110  Conduct paintless dent removal 
ORIGINATOR
SGB Vehicle Maintenance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  9 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
People in the field of manufacturing and engineering require the skills, values and knowledge reflected in this unit standard. The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications. The learner is capable of using the necessary equipment to conduct paintless dent removal. This will contribute to the exit level outcomes required for the National Certificate in automotive repair and maintenance at NQF Level 3 and related qualifications. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
This unit standard has been designed as part of a progression. It is one of a series of unit standards for maintaining vehicles in the field of manufacturing and engineering. It is assumed that the learner has already learned to remove and replace vehicle trim and perform a pre-delivery quality assurance inspection. 

UNIT STANDARD RANGE 
The ranges as indicated under the specific outcomes determine the scope and level of this unit standard.

All work is performed with little or no supervision in accordance with operational, repair manual specifications and procedures, and in compliance with occupational safety, health and environmental legislation. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrate knowledge of paintless dent removal. 
OUTCOME RANGE 
  • Paintless dent removal includes ferrous and non-ferrous metals and various types of dent.
  • Types of dent include depth, shape and size. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The different types of paintless dent removal tools are identified in relation to their use and application. 

    ASSESSMENT CRITERION 2 
    Implications of using incorrect tools are explained in terms of the final effect. 

    ASSESSMENT CRITERION 3 
    The impact of incorrect preparation of repair area is explained in relation to the end product. 

    ASSESSMENT CRITERION 4 
    The use of reflected light is explained in identifying the location and extent of damage. 

    ASSESSMENT CRITERION 5 
    Methods of locating the tool tip are explained in relation to the dent to be removed. 

    ASSESSMENT CRITERION 6 
    Repairs to different types of dents are explained in terms of the method and equipment required. 

    ASSESSMENT CRITERION 7 
    The differences in removing dents in different metals are described in terms of repair methods. 

    ASSESSMENT CRITERION 8 
    Hindrances to access are identified and described in relation to the type of repair to be performed. 

    SPECIFIC OUTCOME 2 
    Prepare panels for paintless dent removal. 
    OUTCOME RANGE 
    Preparing includes cleaning, polishing and removing sound deadening pads. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The extent of damage is analysed in order to determine the applicable type of repair. 

    ASSESSMENT CRITERION 2 
    Natural bodylines are identified and the potential difficulty in achieving required results is explained in terms of surface profile. 

    ASSESSMENT CRITERION 3 
    Tools and equipment required for the repair are selected and ensured to be available for use. 

    ASSESSMENT CRITERION 4 
    Panel layout and access to the dent is identified in accordance with manufacturer specifications. 

    ASSESSMENT CRITERION 5 
    Access to the dent is ensured for the equipment selected. 

    ASSESSMENT CRITERION 6 
    Protective equipment is positioned in accordance with workplace requirements. 

    ASSESSMENT CRITERION 7 
    Leverage and support equipment is positioned in accordance with workplace requirements. 

    SPECIFIC OUTCOME 3 
    Remove dents. 
    OUTCOME RANGE 
  • Removal of dents is limited to those that do not require surface coatings.
  • Dents include line dents, double dents, standard dents, teardrop dents and high spots.
  • Paint damage includes scratching, pitting and cracking. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Tools and equipment are used in accordance with manufacturer specifications. 

    ASSESSMENT CRITERION 2 
    The dent is removed to original surface profile. 

    ASSESSMENT CRITERION 3 
    External painted surfaces are not damaged. 

    ASSESSMENT CRITERION 4 
    Damaged internal coatings are repaired to prevent corrosion. 

    ASSESSMENT CRITERION 5 
    Repaired panels are restored to the original condition. 

    ASSESSMENT CRITERION 6 
    Work is conducted in accordance with agreed time schedules. 

    SPECIFIC OUTCOME 4 
    Apply safety procedures during dent removal. 
    OUTCOME RANGE 
  • Safety includes using personal protective equipment, adhering to workplace procedures and disposing of hazardous materials.
  • Hazardous materials include adhesives and cleaning agents. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The dent is removed without incident, accident or injury. 

    ASSESSMENT CRITERION 2 
    Equipment and tools are used in accordance with workplace and manufacturer requirements. 

    ASSESSMENT CRITERION 3 
    All workplace safety warnings and required actions before, during and after removing dents are adhered to. 

    ASSESSMENT CRITERION 4 
    Applicable SHE procedures are followed during the repair process. 

    SPECIFIC OUTCOME 5 
    Restore work area, complete and process documentation. 
    OUTCOME RANGE 
  • Restoring work area includes disposal of hazardous materials, tools and equipment packed away, work area cleaned.
  • Documentation includes completing job cards, check lists and reports.
  • Reports include reports and summaries of work completed.
  • Process includes submissions according to company procedures. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The work area is restored in accordance with workplace and SHE requirements. 

    ASSESSMENT CRITERION 2 
    Tools and equipment are cleaned and stored in accordance with workplace and SHE requirements. 

    ASSESSMENT CRITERION 3 
    Consequences of not leaving the workplace in the appropriate state are explained in terms of safety hazards and production. 

    ASSESSMENT CRITERION 4 
    Documentation is completed and processed in accordance with workplace procedures. 

    ASSESSMENT CRITERION 5 
    The reasons for various documents are explained in terms of their main functions. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Names and functions of:
  • Paintless dent removal methods.
  • Tools and equipment.
  • Types of dents.

    Attributes, descriptions, characteristics and properties:
  • Paintless dent removal methods.
  • Typical problems that can be encountered during paintless dent removal.
  • Differences in metal properties.

    Sensory cues:
  • Visual, audible, feel.

    Purpose of:
  • Testing and checking preparation to task requirements.
  • Applying correct repair techniques.
  • Adhering to workplace procedures and manufacturer specifications.
  • Cleaning equipment after use.

    Regulations, legislation, agreements, policies, standards:
  • Applicable company policies and procedures.
  • Manufacturer specifications.
  • SHE procedures.
  • Quality procedures.

    Theory: rules, principles, laws:
  • Optical illusions.
  • Types and functions of equipment.
  • Properties of metals.
  • Principles of leverage.

    Relationships, systems:
  • The effect of a incorrect dent repair on a vehicle. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Related to paintless dent removal.
  • Access to difficult areas. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others:
  • When interacting with customers and colleagues during the dent repair process. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage myself and my activities:
  • When working according to flat rate schedules.
  • When managing resources and my time. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • When completing and processing documentation and service reports. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically:
  • When using special service tools and equipment.
  • When using information technology. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems:
  • When I can explain and justify my actions and procedures followed.
  • Having patience to complete the dent repair effectively.
  • Creating innovative methods of accessing difficult areas. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  65809   National Certificate: Automotive Manufacturing and Assembly  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  64409   National Certificate: Automotive Spray Painting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  64549   Further Education and Training Certificate: Automotive Body Repair  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  58539   Further Education and Training Certificate: Automotive Repair and Maintenance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.