SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply a systems approach to decision making 
SAQA US ID UNIT STANDARD TITLE
252026  Apply a systems approach to decision making 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Applying critical and analytical skills to analyse an issue or problem.
  • Engage with stakeholders in analysing the issue/problem and developing solutions.
  • Selecting feasible solutions through a systems approach.
  • Formulating and communicating the decision. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Apply critical and analytical skills to analyse an issue or problem. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Critical and analytical skills are applied to analyse and define an issue/problem affecting the functioning of a unit. 

    ASSESSMENT CRITERION 2 
    Critical and analytical skills are applied to determine factors impacting on the issue/problem and other areas in a unit and the entity affected by the issue/problem. 

    SPECIFIC OUTCOME 2 
    Engage with stakeholders in analysing the issue/problem and developing solutions. 
    OUTCOME RANGE 
    Stakeholders include team members from own unit, managers and staff from other units in the entity, suppliers and customers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The purpose of the consultation is communicated to stakeholders with reference to the aspects of the issue/problem and solutions to be discussed. 

    ASSESSMENT CRITERION 2 
    The critical and analytical processes for analysing the issue/problem and generating ideas on addressing the issue/problem are explained with examples. 

    ASSESSMENT CRITERION 3 
    The participation of stakeholders is obtained in analysing the unit's internal and external environment to identify factors relevant to the issue/problem. 

    ASSESSMENT CRITERION 4 
    The participation of team members is obtained in developing solutions to the issue/problem that would contribute towards the functioning of the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 5 
    The different ideas, values and perspectives of team members and stakeholders are recognised and respected in view of the value they add to the solution developed. 

    SPECIFIC OUTCOME 3 
    Select feasible solutions through a systems approach. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The inputs from stakeholders are analysed to identify feasible solutions to the issue/problem that would improve the functioning of the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 2 
    The identified solutions are prioritised in terms of their potential outcomes on the various processes/sections in the unit, the wider entity and external stakeholders. 

    ASSESSMENT CRITERION 3 
    A solution(s) is selected that is most appropriate within a systems context taking into consideration interrelated issues that impact on the solution and areas that will be impacted upon by the implementation of the solution. 

    SPECIFIC OUTCOME 4 
    Formulate and communicate the decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The decision on addressing the issue/problem is formulated with reference to the impact of the decision on the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 2 
    Actions required to implement the decision in the unit are described with reference to activities, role players, resources and time lines. 

    ASSESSMENT CRITERION 3 
    Change processes that are required to support the implementation of the decision are described with reference to their impact on the success of the implementation of the decision. 

    ASSESSMENT CRITERION 4 
    The decision is communicated to relevant team members in the unit and other stakeholders who will be involved in its implementation in a user-friendly format. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The systems approach as applied to decision making and problem solving.
  • Critical and analytical thinking techniques.
  • Techniques for analysing and defining problems. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes in order resolve issues, problems and challenges in a unit. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure participation by team members in developing solutions to an issue/problem in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly in order to proactively address issues, problems and challenges in a unit. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to have all relevant information available for addressing issues, problems and challenges in the unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written communication in involving team members in critical and analytical thinking processes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others when developing solutions to issues/problems. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem solving contexts and challenges do not exist in isolation and that a variety of factors need to be taken into account in a systems approach to decision making. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities in applying critical thinking practices within the unit and being culturally and aesthetically sensitive across a range of contexts in applying critical thinking practices within a unit. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Fundamental  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  60070   National Certificate: Inspection and Assessment (Non-Metallics)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Fundamental  63529   National Certificate: Railway Signalling Technology  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  71969   National Certificate: Automotive Components: Manufacturing and Assembly  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  MERSETA 
    Elective  78943   National Certificate: Autotronics  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  66789   National Certificate: Environmental Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  83026   National Certificate: Information and Communications Technology (ICT) Software Testing  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Elective  79627   National Certificate: Mechatronics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  MERSETA 
    Elective  59258   National Certificate: Polygraphy  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 42020 VISION TRAINING AND CONSULTING (PTY) LTD 
    2. A.S.A.P Training And Consulting 
    3. Aba Sebenzi 
    4. AFRICA COSMOS EMPOWERMENT 
    5. AGB Tourism (Pty) Ltd 
    6. Akadon Trading (Pty) Ltd 
    7. AL Development Services cc 
    8. All Access Holdings 
    9. Amusa Consulting 
    10. Apex Education (Pty) Ltd. 
    11. Arden School of Management 
    12. Asiphokuhle Training And Research Institute 
    13. Avenida (Pty) Ltd 
    14. B-Safe Africa Health 
    15. Bantubanye Skills 
    16. Baralong Safety Consultant (Pty) Ltd 
    17. Basiea Development And Training 
    18. Bo Support Services Cc 
    19. Boikgantsho Consulting & Events 
    20. Business Intelligence And Governance 
    21. Business Skills Institute (Pty) Ltd 
    22. Camblish Training Institute (Pty) Ltd 
    23. Cape Peninsula University of Technology 
    24. Capricon Training Consultants cc 
    25. Career Builders Academy Pty Ltd 
    26. Ceekwenza (Pty) Ltd 
    27. Change Strategies Consulting Services Cc 
    28. Chartall Business College 
    29. Chippa Training Academy (Pty) Ltd 
    30. Christian Campus Bible College 
    31. Clean Heat Academy (Pty) Ltd 
    32. Commitech Consulting 
    33. Connex Marketing Cc 
    34. Cornerstone Performance Solutions (Pty) Ltd 
    35. Cornerstone Supreme ( Pty ) Ltd 
    36. Crack Down Pest Control Services 
    37. Cradle Stars Trading Enterprise 
    38. Cymbol Consulting(Pty) Ltd. 
    39. D and D Lwazi Renaissance Research and Development Institute 
    40. Danearl (Pty) Ltd 
    41. Ddb Zazele Consulting 
    42. Dialogue Communication Training cc 
    43. Dikalakala Training And Skills Development 
    44. Disaster Risk Management Npc 
    45. E Mali Outsourcing Cc 
    46. Eastern Rose Enterprise 
    47. Ehsq System Matter 
    48. Elangeni Consulting 
    49. Elangeni Consulting (PTY) LTD 
    50. Elective Training Institute Enterprise Cc 
    51. Emvelo Quality And Environmental Consultant (Pty) Ltd 
    52. Enviro Mobi Pty Ltd 
    53. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    54. Eshybrand Pty Ltd 
    55. Essential Skills Management 
    56. Ethekwini Municipality Emergency Services Training Department 
    57. Falcon Business Institute (Pty) Ltd 
    58. Felix Risk Training Consultants 
    59. Forestcom 
    60. Foster-Melliar (Pty) Ltd 
    61. Free State Training and Development Institute 
    62. Fundani School of Thought (pty) Ltd 
    63. FUTURE DISCOVERY TRAINING ACADEMY 
    64. Gauteng City College 
    65. Giamanje Tvet College 
    66. Giant Alive Group 
    67. Gordtech Industries 
    68. Gravitazz Consulting 
    69. Green Skills Academy 
    70. Groen Mintirho (Pty)Ltd 
    71. Growing Cherries Consulting Services 
    72. Growth Management Consulting 
    73. Hamonate Consulting 
    74. HAVOHEJ CONSULTANCY 
    75. Higher Grade Solutions 
    76. HILLCROSS BUSINESS SCHOOL (PTY 
    77. Hlolo Entle Training and Projects (Pty) Ltd 
    78. Hs Global Skills Business Solutions 
    79. Icando 
    80. Inafrica General Trading Pty Ltd 
    81. Injabulo Home Grown Learning and Development Solutions 
    82. Injomane Trading 12 
    83. Inkazimulo Trading 
    84. Inkqubeko Investment (Pty) Ltd 
    85. Inkwazi Learning Network 
    86. Innercity Training Institute (Pty) Ltd 
    87. Institute For Built Environment & Psycho Socio Intervention 
    88. Isibuko Group Pty Ltd 
    89. Izwelethu Black Diamond 
    90. Jobafrik Consulting 
    91. Josmap Training Institute 
    92. K Boneng Consulting Services 
    93. Kagisho Business Concepts (Pty) Ltd 
    94. Kairos Training College 
    95. KALIDEEN MANAGEMENT SERVICES 
    96. Kellery Projects 
    97. Kelsey Events And Business Consulting 
    98. Kenlet Educational Projects 
    99. Kephama Training Solutions 
    100. Kgakishe Trading And Projects (Pty) Ltd 
    101. Kgotla Trading Enterprise 
    102. KHOSITHI TRAINING 
    103. Khula Nonke Training & Development 
    104. Kmmqs 
    105. Kn Business Solutions 
    106. Kuyakhula Development Initiatives 
    107. Le - Mark Training and Development Pty (Ltd) 
    108. Leronsa Trading Enterprise 
    109. Letlhokoa Management Services Cc 
    110. Lewerb Holdings (Pty) Ltd 
    111. Lisolethu Consulting Pty Ltd 
    112. LN HOLDINGS 88 
    113. Lo Tantsi Fire Consultants (Pty) Ltd 
    114. Londimvelo Consultants 
    115. Lorrainee Trading Enterprise 
    116. Lumiere Holdings 
    117. Maile Consulting 
    118. Makaota Training Consultants 
    119. Makhuba Development Projects CC 
    120. Malope It Solutions (Pty) Ltd 
    121. Mamuhle Academy 
    122. Mangalani Business Enterprises 
    123. Marcado Human Resources Strategies 
    124. Masizakhe Leanerships cc 
    125. MASM Trading Enterprise (Pty) Ltd 
    126. MASS COMUTER TRAINING AND PRINTERS 
    127. Matash Holdings (Pty) Ltd 
    128. Maxlen Holdings 
    129. Mazasa Management Consulting Cc. 
    130. Mcebo Technologies 
    131. Mementos Training Pty Ltd 
    132. Miczo'S Enterprise 
    133. Mintirho Development Services 
    134. Mml Consulting Cc. 
    135. Mod-Mosh Projects And Consulting (Pty) Ltd 
    136. Mohlaje Solutions (Pty) Ltd 
    137. Mondli Mthemba Consulting Services 
    138. Mortarboard Training Solutions 
    139. Motshegwa Construction And Accounting Services (Pty) Ltd 
    140. Moving Business Altitudes Consulting 
    141. Mpeza Training And Development Specialist 
    142. MSC Business College 
    143. MTHENGENYA & ASSOCIATES 
    144. Muhangwene Development Enterprise 
    145. Mukwevho Training and Development 
    146. Mulemfo Training Consultants CC 
    147. MWG Logistical Services 
    148. Ncc Environmental Services 
    149. Ndotha General Trading 
    150. Nedbank Ltd 
    151. Nedtex73 
    152. Nelson Mandela Metropolitan University 
    153. Nemalale Eagles Consultancy Cc 
    154. Nkarise Training and Consulting Services 
    155. Nkqubela Community Developers 
    156. Nonunu Projects 
    157. Novia One Group (Pty) Ltd 
    158. NPI Shuttleworth Academy (Pty)Ltd 
    159. Ns Global Academy 
    160. Ntsangalala Business Enterprise 
    161. Nyankwavi Investment Cc. 
    162. Octopus Business Solutions 
    163. Osolwazi Further Education And Training 
    164. Peluma Environmental And Training Services 
    165. Petra Institute of Development 
    166. Peuneo Training (Pty) Ltd 
    167. Pfim Trading (Pty) Ltd 
    168. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    169. Phangamatomela Trading (Pty) Ltd 
    170. Phatsimo Technologies 
    171. Pioneer Business Consulting 
    172. Poshido Training 
    173. Power Rush Trading 170 Cc. 
    174. Princetop Corporative Training (Pty) Ltd 
    175. Progressive School Of Business And Engineering (Pty) 
    176. Ptdev (Pty) Ltd 
    177. R&M Enterprises Pty Ltd 
    178. Rasinkhu Investments 
    179. Reflections Development Institute 
    180. Regen Institute of Leadership and Management Education 
    181. Reminiscent Business Consulting Pty (Ltd) 
    182. Revival Training Academy 
    183. Sanctus Holdings Pty Ltd 
    184. Sanzah Academy 
    185. Sbongukhanyo Pty Ltd 
    186. Sebenzisanane Human Capital 
    187. Sheq International Group 
    188. Shirs Vision Compleadev (Pty) Ltd 
    189. Skills Fly Consulting Group Pty Ltd 
    190. Smartmatta (Pty) Ltd 
    191. Sonani Skills 
    192. South African Institute of Learning (SAIL) 
    193. South African Corporate Training Association 
    194. Southern African Institute of Learning 
    195. Spectrium 
    196. Standard Bank Development Academy Centre 
    197. Statistical Quality Management Institute For Training And Consultancy 
    198. Summat Training Institute 
    199. Talent Centre Training 
    200. Talent Emporium Academy (PTY) Ltd 
    201. Tasc Business Consulting And Training 
    202. Thando Consulting Services 
    203. The Green Affairs Consulting 
    204. The Institute of Literacy Advancement 
    205. The Learning Organisation Africa 
    206. The Legacy Four 
    207. THE SHERQ CENTRE OF EXCELLENCE PTY LTD 
    208. Thinking Mind Trading 
    209. Thodi Technical Training Centre 
    210. Thubelihle Graduate Institute 
    211. Thusanang Skills & Training 
    212. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    213. Tks Skills Development And Training 
    214. Tld Consulting 
    215. Tlhalefang Holdings 
    216. Transafric Consulting Pty Ltd 
    217. Triplo 4 Sustainable Solutions (Pty) Ltd 
    218. Tshepang Consulting & Project 
    219. Tshwane Training Institute (Pty) Ltd 
    220. Tshwane Training Institute (Pty) Ltd. 
    221. TSK Projects(PTY)LTD 
    222. Tsoelopele Leadership Consulting (Pty) Ltd 
    223. Tumpu Trading And Projects 
    224. Ukhamba Quality Skills 
    225. Umqondo Business College 
    226. University Of Business Excellence(Pty)Ltd 
    227. University Of Intellectual Excellence (Pty)Ltd 
    228. Ursivox Interactive Systems 
    229. Vantage Training 
    230. Vhutshilo Health And Training Organisation 
    231. Vicmat Consultants 
    232. VSL General Trading 
    233. Vuca Institute of Leadership Development 
    234. Wag Consulting 
    235. WEINVEST INVESTMENT CC 
    236. Wildlife and Enviroment Society of South Africa 
    237. Wongintuthuko Projects 
    238. World Pace Development And Training Institute 
    239. Xl At Consulting Cc 
    240. Ya Hina Management Consulting And Projects 
    241. Yamangcuse Consulting 
    242. Yonga Umhlaba Waste And Environmental Management Services (Pty) 
    243. Zealot Business College 
    244. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.