SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply a systems approach to decision making 
SAQA US ID UNIT STANDARD TITLE
252026  Apply a systems approach to decision making 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Applying critical and analytical skills to analyse an issue or problem.
  • Engage with stakeholders in analysing the issue/problem and developing solutions.
  • Selecting feasible solutions through a systems approach.
  • Formulating and communicating the decision. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Apply critical and analytical skills to analyse an issue or problem. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Critical and analytical skills are applied to analyse and define an issue/problem affecting the functioning of a unit. 

    ASSESSMENT CRITERION 2 
    Critical and analytical skills are applied to determine factors impacting on the issue/problem and other areas in a unit and the entity affected by the issue/problem. 

    SPECIFIC OUTCOME 2 
    Engage with stakeholders in analysing the issue/problem and developing solutions. 
    OUTCOME RANGE 
    Stakeholders include team members from own unit, managers and staff from other units in the entity, suppliers and customers. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose of the consultation is communicated to stakeholders with reference to the aspects of the issue/problem and solutions to be discussed. 

    ASSESSMENT CRITERION 2 
    The critical and analytical processes for analysing the issue/problem and generating ideas on addressing the issue/problem are explained with examples. 

    ASSESSMENT CRITERION 3 
    The participation of stakeholders is obtained in analysing the unit's internal and external environment to identify factors relevant to the issue/problem. 

    ASSESSMENT CRITERION 4 
    The participation of team members is obtained in developing solutions to the issue/problem that would contribute towards the functioning of the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 5 
    The different ideas, values and perspectives of team members and stakeholders are recognised and respected in view of the value they add to the solution developed. 

    SPECIFIC OUTCOME 3 
    Select feasible solutions through a systems approach. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The inputs from stakeholders are analysed to identify feasible solutions to the issue/problem that would improve the functioning of the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 2 
    The identified solutions are prioritised in terms of their potential outcomes on the various processes/sections in the unit, the wider entity and external stakeholders. 

    ASSESSMENT CRITERION 3 
    A solution(s) is selected that is most appropriate within a systems context taking into consideration interrelated issues that impact on the solution and areas that will be impacted upon by the implementation of the solution. 

    SPECIFIC OUTCOME 4 
    Formulate and communicate the decision. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The decision on addressing the issue/problem is formulated with reference to the impact of the decision on the unit and the broader system within which it operates. 

    ASSESSMENT CRITERION 2 
    Actions required to implement the decision in the unit are described with reference to activities, role players, resources and time lines. 

    ASSESSMENT CRITERION 3 
    Change processes that are required to support the implementation of the decision are described with reference to their impact on the success of the implementation of the decision. 

    ASSESSMENT CRITERION 4 
    The decision is communicated to relevant team members in the unit and other stakeholders who will be involved in its implementation in a user-friendly format. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The systems approach as applied to decision making and problem solving.
  • Critical and analytical thinking techniques.
  • Techniques for analysing and defining problems. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes in order resolve issues, problems and challenges in a unit. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure participation by team members in developing solutions to an issue/problem in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly in order to proactively address issues, problems and challenges in a unit. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to have all relevant information available for addressing issues, problems and challenges in the unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written communication in involving team members in critical and analytical thinking processes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others when developing solutions to issues/problems. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem solving contexts and challenges do not exist in isolation and that a variety of factors need to be taken into account in a systems approach to decision making. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities in applying critical thinking practices within the unit and being culturally and aesthetically sensitive across a range of contexts in applying critical thinking practices within a unit. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Fundamental  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  60070   National Certificate: Inspection and Assessment (Non-Metallics)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MERSETA 
    Fundamental  63529   National Certificate: Railway Signalling Technology  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  71969   National Certificate: Automotive Components: Manufacturing and Assembly  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  MERSETA 
    Elective  78943   National Certificate: Autotronics  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MERSETA 
    Elective  66789   National Certificate: Environmental Management  Level 5  NQF Level 05  Reregistered  2023-06-30  LG SETA 
    Elective  83026   National Certificate: Information and Communications Technology (ICT) Software Testing  Level 5  NQF Level 05  Reregistered  2023-06-30  MICTS 
    Elective  79627   National Certificate: Mechatronics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  MERSETA 
    Elective  59258   National Certificate: Polygraphy  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Training and Allied Services Pty Ltd 
    2. Acorser Corporate and Business Consulting Cc 
    3. ADT SECURITY SERVICES PTY LTD 
    4. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    5. ADT SECURITY SERVICES PTY LTD PINE TOWN 
    6. ADT SECURITY SERVICES PTY LTD PORT ELIZABETH 
    7. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    8. Afric Training Centre and Security Studies PTY LTD 
    9. Afrika Tikkun 
    10. Akadon Trading (Pty) Ltd 
    11. All Access Holdings 
    12. Alpha Business Consultants 
    13. Amadi Institute of Management And Technology (Pty) Ltd 
    14. Amasiko Trading Enterprise 
    15. Asiphokuhle Training and Research Institute 
    16. ASMO INSTITUTE OF BUSINESS AN 
    17. ATTI Nelspruit Pty Ltd 
    18. ATTI Polokwane 
    19. Avenida (Pty) Ltd 
    20. AWRISE 
    21. Bantubanye Skills 
    22. Broadmind Leadership Development and Training (Pty) Ltd 
    23. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    24. Change Strategies Consulting Services CC 
    25. Chartall Business College 
    26. Chartered Institute of Management (Pty) Ltd 
    27. Clean Heat Academy 
    28. Comfortable Tech 
    29. Commitech Consulting 
    30. Compuscan Academy 
    31. CTC College(PTY) LTD. 
    32. CTU Training Solutions 
    33. DC Academy (PTY)LTD 
    34. DYNAMIC DNA (PTY) LTD 
    35. Elective Training Institute Enterprise CC 
    36. Epitome Villa (Pty)Ltd 
    37. Eshybrand Pty Ltd 
    38. FACULTY TRAINING INSTITUTE PTY LTD 
    39. Falcon Business Institute (PTY 
    40. Fazi Rail 
    41. Felix Risk Training Consultants 
    42. Finweb Business Consultancy 
    43. Foster-Melliar (Pty) Ltd 
    44. Fullimput108 (Pty) Ltd 
    45. Gatyana Training Academy (Pty) Ltd 
    46. Geeks4learning (Pty)Ltd 
    47. Gert Sibande FET College 
    48. Gijima Holdings (Pty) Ltd 
    49. Green Skills Academy 
    50. HAVOHEJ CONSULTANCY 
    51. Higherway Institute of Learning (Pty) Ltd 
    52. HILLCROSS BUSINESS SCHOOL (PTY 
    53. Isibuko Group Pty Ltd 
    54. Isivande Projects 
    55. Ithemba IT Solution 
    56. Izwelethu Black Diamond 
    57. Jeppe College of Commerce and 
    58. Johsie Enertprise 
    59. Josmap Training Institute 
    60. Kairos Training College 
    61. Kcobodo Training Centre (KTC) 
    62. Kgolo Institute 
    63. KLM Empowered Human Solutions Specialists 
    64. Kuyakhula Development Initiatives 
    65. Le - Mark Training and Development Pty (Ltd) 
    66. Lead Afrika Consulting (Pty) Ltd 
    67. LO Tantsi Fire Consultants CC. 
    68. LUPHINDI BUSINESS SOLUTIONS 
    69. Makhuba Development Projects CC 
    70. Mamuhle Academy 
    71. MBOWA COLLEGE PTY LTD 
    72. Metanoia Ratings PTY LTD 
    73. MINDWORX CONSULTING GAUTENG PTY LTD 
    74. MML Consulting CC. 
    75. Mohlaje Solutions (Pty) Ltd 
    76. Ndotha General Trading 
    77. Nkqubela Community Developers 
    78. Nonunu Projects 
    79. Novia One Group (Pty) Ltd 
    80. OPELONG BUSINESS INSTITUTE (PT 
    81. Pacinamix 
    82. Phunda Maria Consulting 
    83. Pioneer Business Consulting 
    84. Poshido Training 
    85. Practicon Training 
    86. Princetop Corporative Training (Pty) Ltd 
    87. Progressive School of Business and Engineering (Pty) 
    88. PTDEV (Pty) Ltd 
    89. Reflections Development Institute 
    90. Regen Institute of Leadership and Management Education 
    91. Rofane Consulting 
    92. Sebenzisanane Human Capital 
    93. Silver Streak Trading 649 CC 
    94. Sisekelo Sustainability Institute 
    95. Siyafunda CTC 
    96. South Africa School of Diplomacy, Protocol and Public Administration 
    97. South African Business and Tec 
    98. South African Corporate Training Association 
    99. Southern African Institute of Learning 
    100. Supreme ICT Consultants 
    101. Synergy Transformation Solutio 
    102. Talent Centre Training 
    103. Talent Emporium Academy (PTY) Ltd 
    104. Terry Computer Services cc 
    105. The Legacy Four 
    106. Thinking Mind Trading 
    107. Thubelihle Graduate Institute 
    108. TIPP ACADEMY (PTY) LTD 
    109. Transafric Consulting Pty Ltd 
    110. Tshepang Consulting & Project 
    111. Tshwane Training Institute (Pty) Ltd 
    112. Tshwane Training Institute (PTY) LTD. 
    113. Tsoelopele Leadership Consulting (Pty) Ltd 
    114. TSP COLLEGE 
    115. Tumpu Trading and Projects 
    116. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    117. Vicmat Consultants 
    118. Visionary Skill Academy 
    119. Vuca Institute of Leadership Development 
    120. Vusheni Learning Academy 
    121. VUTHLARI MARKETING CONSULTING 
    122. WEINVEST INVESTMENT CC 
    123. YITRO INNOVATIONS 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.