SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply electronic messaging and calendar application 
SAQA US ID UNIT STANDARD TITLE
258897  Apply electronic messaging and calendar application 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who need to customise and protect electronic messages and maintain and up-date an electronic diary.

A person credited with this unit standard is capable of:
  • Customising email settings.
  • Applying security settings to messages.
  • Creating and using contacts.
  • Creating and using appointment/events. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in the following:
  • Communication at NQF Level 1.
  • Computer Literacy at NQF Level 1. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Customise email settings. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An automatic signature is created, edited and deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Signature includes but not limited to:
  • Name, Surname, Contact Numbers, Email Address.
     
    		•

    ASSESSMENT CRITERION 2 
    Email messages are tracked in accordance with specific requirements. 
    ASSESSMENT CRITERION RANGE 
    Tracked includes but not limited to Read Receipt, Delivery Receipt.
     

    ASSESSMENT CRITERION 3 
    An automatic reply is created, edited and/or deleted as dictated by requirements. 
    ASSESSMENT CRITERION RANGE 
    An automatic reply details include but not limited to:
  • Subject line, message body, Alternate contact details.
     
    		•

    ASSESSMENT CRITERION 4 
    Rules are set up, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Rules include but not limited to:
  • From then move, From then copy, Subject line then move, Subject line then delete.
     
    		•

    SPECIFIC OUTCOME 2 
    Apply security settings to messages. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identified senders are added to a blocked list. 

    ASSESSMENT CRITERION 2 
    Attachments are prevented from being opened. 

    ASSESSMENT CRITERION 3 
    Pictures are prevented from downloading. 

    ASSESSMENT CRITERION 4 
    Identified senders are removed from a blocked list. 

    SPECIFIC OUTCOME 3 
    Create and use contacts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Different sources are utilised to work with contacts. 
    ASSESSMENT CRITERION RANGE 
  • Working with includes created, opened, edited and/or deleted to maintain a contacts list for e-mailing purposes
  • Using at least two (2) sources: Within contacts, From email message received, From electronic business card received, in public folder.
     
    		•

    ASSESSMENT CRITERION 2 
    Contacts are added to and/or removed from a category/group. 

    ASSESSMENT CRITERION 3 
    Contacts are sorted to facilitate optimum use. 
    ASSESSMENT CRITERION RANGE 
    Sorting include but is not limited to at least one (1) of:
  • Fields or Columns, Changing the arrangement, Custom sort.
     
    		•

    ASSESSMENT CRITERION 4 
    Contacts are located through a Search/Find feature. 

    ASSESSMENT CRITERION 5 
    Contacts are printed according to user needs. 

    ASSESSMENT CRITERION 6 
    Contacts are sent as attachments according to user requirements. 

    SPECIFIC OUTCOME 4 
    Create and use appointment/events. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Appointments/events are created, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Creating and editing includes but not limited to at least three (3) of Subject, Location, Start Time, End Time, Reminder.
     

    ASSESSMENT CRITERION 2 
    Appointments/events are copied and moved according to user requirements. 

    ASSESSMENT CRITERION 3 
    Appointments/events are repeated according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Repeat includes but not limited to at least two (2) of:
  • Daily, Weekly, Monthly, Yearly.

    Repeat includes but not limited to at least one (1) of:
  • No end date, End after, End by.
     
    		•

    ASSESSMENT CRITERION 4 
    Appointments/events are categorised/grouped according to user requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency; assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Policies, procedures and requirements of the organisations.
  • Ethical codes of relevant professional bodies.
  • Relevant legislative and/or regulatory requirements.
  • Nature of electronic information.
  • What are email settings, security settings, contacts, appointments and events.
  • Relevant application packages.
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Determining where electronic messaging and calendar applications are required. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Sending electronic messages.
  • Scheduling appointments. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Running a diary. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Utilising different sources to work with contacts. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Categorising/grouping appointments/events according to user requirements. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Applying electronic messaging and calendar application. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Customise email settings.
  • Apply security settings to messages.
  • Create and use contacts.
  • Create and use appointment/events.
  • Creating links to external and internal sites. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • This standard is applicable to any application that runs on any Graphical User Interface (GUI) operating systems.
  • Where wording is not exact for the chosen operating system or application, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61591   National Certificate: Information Technology: End User Computing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    4. Action4 
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    6. Africa Learn (Pty) Ltd 
    7. Afrika Tikkun NCC 
    8. Amilak Training Center 
    9. ASMO INSTITUTE OF BUSINESS AN 
    10. Aspirations Communication Training CC 
    11. Atvance Institute (Pty) Ltd 
    12. Balefile Trading and Services 
    13. Basadipele Skills Development and Training 
    14. BEE Clinic Pty Ltd 
    15. Bells Technical College 
    16. Bokamoso Skills and Economic Development Centre 
    17. Brainwave Projects 1430 cc 
    18. Business Optimization Training Institute (Pty) Ltd 
    19. Careers IT 
    20. CHILI PEPPER INFORMATION TECHNOLOGY SOLUTIONS 
    21. College Africa Group (Pty) Ltd 
    22. Columbus Consulting Pty Ltd 
    23. Common Vision Young Specialist Trading cc 
    24. COMPUSTEPS COLLEGE (PTY) LTD 
    25. CSL Accountants 
    26. Decade Pulse (Pty) Ltd 
    27. Dee's Training (Pty) Ltd 
    28. Delight Computer Training 
    29. Eagle Computer Training 
    30. EAST LONDON MANAGEMENT INSTITUTE 
    31. ED-U Options Academy 
    32. Ekasi IT Solutions Centre 
    33. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    34. Elangeni Training Institute 
    35. Elchees Software Solutions 
    36. Emalahleni Institute of Techno 
    37. Eshybrand Pty Ltd 
    38. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    39. Finweb Business Consultancy 
    40. Foster-Melliar (Pty) Ltd 
    41. Fourways Private College 
    42. Futurekids SA (Fochville) 
    43. Gigimo Tourism Academy 
    44. Global Institute for Capacity 
    45. Greater Tzaneen Community Foundation 
    46. HAVOHEJ CONSULTANCY 
    47. Hazyview Computer College 
    48. HILLCROSS BUSINESS SCHOOL (PTY 
    49. Hlanganani ICT (Pty) Ltd 
    50. Ikusasalethu Youth Development Project NPC 
    51. iLearn Corporate Services PTY LTD 
    52. Information Technology Resource Centre 
    53. Inqubeko Institute (Pty) Ltd 
    54. IT Academy 
    55. IT-HI-Q Training (PTY) Ltd 
    56. Iyam Training Services 
    57. Jeppe College of Commerce and 
    58. K Boneng Consulting Services P 
    59. K Centre Business Enterprise (PTY) LTD 
    60. Keybase Training Solutions Cc 
    61. KN Training Specialist 
    62. KT Mobile Services 
    63. L and P Computer Academy Pty Ltd 
    64. LETAGO DEVELOPMENT CONSULTING 
    65. LIMPOPO COMPUTER COLLEGE BK 
    66. LINDAMAHLE MANAGEMENT SYSTEMS (PTY) LTD 
    67. Loomee Group 
    68. LYFE COMPUTER TECHNOLOGIES (PTY) LTD 
    69. Makhophila Training 
    70. Masakhane Training and Consult 
    71. Mash Computer Training 
    72. MBOWA COLLEGE PTY LTD 
    73. Metanoia Ratings PTY LTD 
    74. MMELA VILLAGE TECHNOLOGIES (PT 
    75. Mogapi Education Group (Pty) Ltd 
    76. Motlhamme Executive Management 
    77. Moving Ahead Development Agenc 
    78. Mpande Technologies cc 
    79. Mufuka Business and Technical 
    80. Musengavhadzimu Media 
    81. Natfin Holdings Pty Ltd 
    82. NBC Technologies 
    83. NCC - Vereeniging 
    84. Ndulita Solutions 
    85. New Link Computer Skills 
    86. Ntandokazi Holdings Pty Ltd 
    87. NW Avuxeni Computer Academy 
    88. Nyathela Business College 
    89. On the Ball College Pty ltd 
    90. OPELONG BUSINESS INSTITUTE (PT 
    91. Paramixed Pty Ltd 
    92. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    93. Pioneer Business Consulting 
    94. Polokwane Technology Institute (Pty) Ltd 
    95. Pretoria Technical College 
    96. Priha Projects Pty Ltd 
    97. Progressive School of Business 
    98. Prophesy Training College (Pty) Ltd 
    99. PRX SCHOOL TEST 
    100. QUARPHIX (PTY) LTD 
    101. Ramotec Business College 
    102. Redefine Human Capital (PTY) L 
    103. Richfield Graduate Institute of Technology Pty Ltd 
    104. Rostec Technical FET College (Pty) Ltd 
    105. Sabile Human Resources Consult 
    106. SANDM IT TRAINING (PTY) LTD 
    107. SED Computer Academy 
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    112. SOUTH AFRICAN CORPORATE TRAINING ASSOCIATION (PTY) LTD 
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    129. Ubuhlanti Sances Trading (Pty) Ltd 
    130. Ukwazi Academy and Corporate S 
    131. Umbrella Training and Development 
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.