SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Maintain a clean linen supply 
SAQA US ID UNIT STANDARD TITLE
377801  Maintain a clean linen supply 
ORIGINATOR
Task Team - Hygiene and Cleaning 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7657  Maintain a clean linen supply  Level 3  NQF Level 03  3   

PURPOSE OF THE UNIT STANDARD 
The learner must be able to maintain a clean linen supply safely, securely and hygienically, and understand the importance of this for the organisation and the customer. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
'Provide a housekeeping service within designated area of work'. 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrate knowledge and understanding of how to maintain a clean linen supply. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
Measures for preventing unauthorised access to linen receiving and storage areas explained. 

ASSESSMENT CRITERION 2 
Clean storage conditions and the effect this can have on linen items are described. 

ASSESSMENT CRITERION 3 
The importance of maintaining complete and accurate records of clean linen items received, stored and issued is explained. 

ASSESSMENT CRITERION 4 
Measures for securing linen stores from unauthorised access are explained. 

ASSESSMENT CRITERION 5 
The importance of maintaining a safe working environment by ensuring receiving areas are clean and tidy at all times is explained. 

SPECIFIC OUTCOME 2 
Maintain clean linen supplies. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
Delivered linen supplies are checked against purchase orders to ensure the correct quantity and quality of products has been received. 
ASSESSMENT CRITERION RANGE 
Linen supplies may include but is not limited to linen specifically for housekeeping and linen for other departments.
 

ASSESSMENT CRITERION 2 
Receiving documentation is completed according to organisational procedures. 

ASSESSMENT CRITERION 3 
Clean linen is transported safely to storage area. 

ASSESSMENT CRITERION 4 
Linen supplies are stored under the correct conditions. 
ASSESSMENT CRITERION RANGE 
Conditions may include but is not limited to: lighting, ventilation, temperature, cleanliness and humidity.
 

ASSESSMENT CRITERION 5 
Stock rotation procedures are demonstrated. 

ASSESSMENT CRITERION 6 
Quality control and procedures are maintained at all times. 

SPECIFIC OUTCOME 3 
Handle incorrect deliveries or non-compliant situations. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
Essential information about daily irregular occurrences is communicated to authority using the appropriate lines of communication. 

ASSESSMENT CRITERION 2 
Non-compliant situations are dealt with according to organisational procedures and the resons for the actions taken are explained. 
ASSESSMENT CRITERION RANGE 
Non-compliant situations may include but are not limited to: delivery not received, delivery damaged while being transported to storeroom and accidents.
 

ASSESSMENT CRITERION 3 
Unresolved faults or problems are reported to line management promptly. 

ASSESSMENT CRITERION 4 
Ways of improving future performance are explained. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.
  • Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.
  • Moderation of assessment will be done by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category.
  • This has been done as it was deemed necessary to ensure holistic assessment occurred.
  • The specific outcomes can be applied in a range of contexts.
  • Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context.
  • The specific outcomes are comparable to outcomes used internationally. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking:
  • When the learner make decisions and give and reasons for action taken in response to unexpected situations. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group, organization or community:
  • When the learner is able and willing to accept and interpret work instructions correctly.
  • When the learner communicates with other team members, customers and superiors in a polite manner. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage themselves and their activities responsibly and effectively:
  • When the learner ensures availability of house-keeping supplies.
  • When the learner places orders to replenish house-keeping supplies.
  • When the learner carries out all work per work schedule in an organised and efficient manner. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively, using visual, mathematical and/or language skills in the methods of oral and/or written presentations:
  • When learner communicates with team members, the client and superiors.
  • When he learner reports daily occurrences to authority. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically showing responsibility towards the environment and the health of others:
  • When the learner adheres to safety, health and environmental requirements.
  • When the learner handles cleaning agents, machinery and equipment safely. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation:
  • When the learner understands the negative impact of unhygienic areas to the efficiency and aesthetic qualities of work and recreational sites. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7657, "Maintain a clean linen supply", Level 3, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  80786   National Certificate: Home-Care Practices  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.