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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered" 
    2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1st Black Rand Group (Pty) Ltd 
    2. 4U DEVELOPMENT & TRAINING 
    3. A Z Community Services 
    4. A4 Consultancy Cc 
    5. Aba Sebenzi 
    6. Abvaho Phanda Group Pty Ltd 
    7. Academy of Training & Development (Pty) Ltd 
    8. Access Employment Skills & Development Agency 
    9. African Apex Apparel (Pty) Ltd 
    10. Agisanang SA Training 
    11. Alabaster Training Centre (Pty) Ltd 
    12. Amabamba Recruitment 
    13. Amangile Academy (Pty) Ltd 
    14. Amos / Kgaphamadi Community Organisation 
    15. Amusa Consulting 
    16. Aranda Learnership College (Pty) Ltd 
    17. Arden School of Management 
    18. Assured Vocational Skills Institute (Pty) Ltd 
    19. Avax Sa 481 Cc. T/A Mandisa Development Services 
    20. Aveng Grinaker -LTA Civil Engineering 
    21. Bantubanye Skills 
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    53. EASTC Technocentric Varsity Pty Ltd 
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    62. Elvis Koena Consulting (Pty) Ltd 
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    66. Environmental Leadership Academy 
    67. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    68. Esayidi FET College - Central Office 
    69. Eskilz College (Pty) Ltd 
    70. Essential Skills 
    71. Falcon Business Institute (Pty) Ltd 
    72. False Bay Technical Vocational Education Training College 
    73. Forestcom 
    74. Furniture World Training Centre 
    75. Future Discovery Training Academy 
    76. Giant Alive Group 
    77. Glicam Trading Enterprise 
    78. Globalmark 
    79. Globalwise Training & Consulting (Pty) Ltd. 
    80. GNBR Solutions (Pty) Ltd 
    81. Goldfields FET College 
    82. Greenrim Training 
    83. Heavenly Button Trading Cc 
    84. Helpers For Life NPC 
    85. Heypex Holdings (Pty) Ltd 
    86. Hlolo Entle Training and Projects (Pty) Ltd 
    87. Hlombe And Associates 
    88. HLUVUKA TRAINING AND CONSULTING 
    89. Hoseah Trading 
    90. HWM Consultancy 
    91. Icando 
    92. Ikemeleng Training and Development Services 
    93. IMBAWULA CIVIL ENGINEERING ACADEMY 
    94. Imbokodo General Trading cc 
    95. Independent Development Trust 
    96. Institute For Local Government And Housing 
    97. Integrated Waste And Recycling Services(Iwars) 
    98. Inter-Coastal Business & Property Services cc 
    99. Intermasiko cc 
    100. Intuthuko Yesizwe Community Organisation NPO 
    101. Inyapa Vhusiku Consulting Pty Ltd 
    102. Isiphephelo Consultants 
    103. Ithemba Lomphakathi Community Organisation 
    104. Iziko Capacity Building Cc. 
    105. IZWE TRAINING AND DEVELOPMENT 
    106. Josmap Training Institute 
    107. Jrt3 Jobcreation Rehabilitation Through Training And Technology (Pty) Ltd 
    108. K-Leng Touch, Events And Skills Development 
    109. Kenmab Training Centre 
    110. Kgakishe Trading And Projects (Pty) Ltd 
    111. Kgang-Kgolo Consulting 
    112. KHOSITHI TRAINING 
    113. Khula Nonke Training & Development 
    114. Khulani Skills Development Centre 
    115. KHWESTA TRAINING 
    116. Kn Business Solutions 
    117. Kodi Traiding Enterprise 
    118. Kopanang Pro-active Services 
    119. Kwazulu Skills Academy 
    120. Lapa La Afrika Farming And Projects 
    121. Leribe Training Solutions 
    122. Leronsa Trading Enterprise 
    123. Lesias Educational Services 
    124. Letlhokoa Management Services Cc 
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    126. Loko Trading Pty Ltd 
    127. Madzahisi College 
    128. Mahumani Empowerment Servives Centre 
    129. Maile Consulting 
    130. Majuba TVET College 
    131. Malitinne (Pty) Ltd 
    132. Malizana Projects CC 
    133. Mamuhle Academy 
    134. Mangalani Business Enterprises 
    135. Mapotomane Trading and Projects 
    136. Marcado Human Resources Strategies 
    137. Mars Business Consulting 
    138. Masana Social Consultants cc 
    139. Mashmp Holdings 
    140. Mashphe Logistics Services 
    141. Master Patterns by Rona 
    142. Matiisetso Training And Consulting 
    143. Mavco Engineering 
    144. Mavco Engineering Pty Ltd 
    145. Mcebo Technologies 
    146. Mdaka Omnyama Trading And Projects 
    147. Mementos Training Pty Ltd 
    148. MGS Gcaba Contracting & Trading cc 
    149. Microzone Training CC 
    150. Milzet Holdings (Pty) Ltd 
    151. Mimosa Business Consultants 
    152. Mind Magic Consulting 
    153. Mintirho Development Services 
    154. Mission Point Consulting 
    155. Mml Consulting Cc. 
    156. Mod-Mosh Projects And Consulting (Pty) Ltd 
    157. Mohlaje Solutions (Pty) Ltd 
    158. Mortarboard Training Solutions 
    159. Motheo Academy PTY LTD 
    160. Mphela Education Training And Development 
    161. Mthoms Trading 
    162. Muhangwene Development Enterprise 
    163. Mukwevho Training and Development 
    164. Nalengmokoni Investors (Pty) Ltd 
    165. Namuntlha Training and Development (Pty)Ltd 
    166. NANDIPHA FASHION DESIGNS 
    167. NDIMASE TRADING 
    168. Ndotha General Trading 
    169. Nedtex73 
    170. Neopeo Trading & Projects 
    171. Netgrow Training Solutions 
    172. Nettcon Sa 
    173. Networx for Career Development 
    174. New Hope Revival Organisation NPC 
    175. Nghano Training And Development Centre 
    176. NHBRC 
    177. Nj & L Trading Enterprise Cc. 
    178. Nkinane Trading Enterprise 
    179. Nkqubela Community Developers 
    180. Nobo Training And Development Services (Pty) Ltd 
    181. NokushoM Consultancy & Trading (Pty) Ltd 
    182. NOLOSHA 
    183. Nomagwanishe Investments 
    184. NOMAKU TRADERS CC 
    185. Nomsithi Trading 
    186. Northlink College 
    187. Nqowethu Trading 
    188. Ns Global Academy 
    189. Nyankwavi Investment Cc. 
    190. Organet Contracting and Development 
    191. Othandweni Training Centre 
    192. P And F Business Enterprise 
    193. P.MAB MANAGERS AND PROJECTS (PTY) LTD 
    194. Pandelani Investment Holdings (Pty) Ltd. 
    195. Perennial Services (Pty) Ltd 
    196. Perez Development and Training 
    197. PhD Projects SA (Pty) Ltd 
    198. PHETHA PROFFESSIONAL SERVICES CC 
    199. Pinus Tech Technologies Trading and Projects 
    200. PIONEER BUSINESS CONSULTING (PTY) LTD 
    201. PM SPECIALIZED TRAINING SERVICES 
    202. Pma Holdings (Pty ) Ltd. 
    203. Polokwane School of Fashion and Design 
    204. Power Rush Trading 170 Cc. 
    205. Powerpro Technologies and Training Facility (PTY) LTD 
    206. Practice Makes Perfect Training Centre Primary Co-Operative Limited 
    207. Princetop Corporative Training (Pty) Ltd 
    208. Progressive School Of Business And Engineering (Pty) 
    209. Protech Training (Pty) Ltd 
    210. Ptdev (Pty) Ltd 
    211. Qabuka-Vuka Development Trading 
    212. Qualfurn Training & Projects (Pty) Ltd 
    213. Raubex Construction Pty (Ltd) 
    214. Reflections Development Institute 
    215. Regen Technical Institute Pty Ltd 
    216. RJM Educational Consulting (Pty) Ltd 
    217. Rlstp Training & Development (Pty) Ltd. 
    218. Sakhisizwe Development Training 
    219. Salabedla Contracting and Trading (Pty) Ltd 
    220. Sanlam Life Insurance Ltd 
    221. Senelo Trading Cc 
    222. Seoposengwe Training Consultancy CC 
    223. Sheq and Environmental Projects 
    224. Shumisanani Dressmaking School 
    225. Simba Skills Consultants 
    226. Simmek Holdings 
    227. Sinovuyolethu Trading (Pty) Ltd 
    228. Skill Tech Solutions Pty Ltd 
    229. Skills To Furnish International NPO 
    230. Smartmatta (Pty) Ltd 
    231. Somvi General Services 
    232. Sonani Training and Communications 
    233. South African Abet Development Agency Saada 
    234. South African Corporate Training Association 
    235. South African Fashion Designer Agency CC 
    236. South African Value Education (Pty) Ltd 
    237. South West Gauteng TVET College 
    238. Southern African Institute of Learning SAIL 
    239. Sparrow Schools Educational Trust 
    240. Spectrium 
    241. SPLS Consultants (Pty) Ltd 
    242. Sthe N Sparks 
    243. Sulu Trading Pty Ltd 
    244. Swaranang Management Consulting Cc 
    245. Tasc Business Consulting And Training 
    246. Technogirl Trust 
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    248. THANDEKA VOCATIONAL EDUCATION TRUST (PTY) LTD 
    249. The Crimson Co Cc. 
    250. The Finishing College (Pty) Ltd 
    251. The Green Affairs Consulting 
    252. The Petit Pois Chef'S Academy 
    253. Thembeni Skills Development Trading And Projects 
    254. Thembifundo Ikusasa Lakho 
    255. Thubelihle Graduate Institute 
    256. Thuto Mfundo Adult Education Centre 
    257. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    258. Tirhani SkillsTraining Pty Ltd 
    259. Tommy Phiri Labour Relations and Training Services 
    260. Tovani Traiding 299 
    261. Township Fire And Rescure (Pty) Ltd 
    262. TPLR and Training Services (PTY) LTD 
    263. Trade Call Investments (Pty) Ltd 
    264. Trainers without Borders 
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    268. True Reflections Training and Development (Pty) Ltd 
    269. Tsebong Training Centre 
    270. Tshwane Skills Training Centre 
    271. TSK Projects(PTY)LTD 
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    273. Tuns Trading And Projects (Pty) Ltd 
    274. Twin Peak Technologies 
    275. U AND G TRAINING (PTY) LTD 
    276. Ukhamba Quality Skills 
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    292. Wongintuthuko Projects 
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    295. Xl At Consulting Cc 
    296. Ya Hina Management Consulting And Projects 
    297. YAB Business Solutions 
    298. Yotha Personnel 
    299. ZA GEAR 
    300. Zama Training & Development cc 
    301. Zero1Zero5 Group (Pty) Ltd 



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