SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2028-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered" 
    2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1ST BLACK RAND GROUP PTY LTD 
    2. 4U DEVELOPMENT & TRAINING 
    3. A Z COMMUNITY SERVICES 
    4. A4 Consultancy CC 
    5. ABVAHO PHANDA GROUP PTY LTD 
    6. ACADEMY OF TRAINING & DEVELOPMENT PTY LTD 
    7. ADT SECURITY SERVICES PTY LTD 
    8. African Apex Apparel (Pty) Ltd 
    9. AIM TRAINING ACADEMY 
    10. ALABASTER TRAINING CENTRE PTY LTD 
    11. Amabamba Recruitment 
    12. AMOS / KGAPHAMADI COMMUNITY ORGANISATION 
    13. ARANDA LEARNERSHIP COLLEGE PTY LTD 
    14. Arden School of Management (Pty) Ltd 
    15. ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD 
    16. AVAX SA 481 CC. T/A Mandisa Development Services 
    17. Aveng Grinaker -LTA Civil Engineering 
    18. BH Training and Consulting (Pty) Ltd 
    19. BOKAPHITHI SKILLS AND DEVELOPMENT PTY LTD 
    20. BT GROUP OF COMPANIES PTY LTD 
    21. Buena Vista Learning Academy 
    22. CAPE TOWN WORKBASED LEARNING ACADEMY 
    23. CHANROSE TRAINING AND DEVELOPMENT PROJECTS 
    24. Cre8tion Projects 6 PTY LTD 
    25. Cumlaude Institute (PTY) Ltd 
    26. DEMO 
    27. Dlamini The Siba PTY LTD 
    28. DURBAN OVERALL PTY LTD 
    29. EDUCATORY ELECTRO SERVICES 
    30. EKURHULENI ARTISANS & SKILLS TRAINING CENTRE PTY LTD 
    31. Emthonjeni Wolwazi Trading 
    32. ENB TRAINING SERVICEPTYLTD 
    33. ENERHU BUSINESS ENTERPRISE PTY LTD 
    34. Esayidi FET College - Central Office 
    35. Fidelity Security Services 
    36. FURNITURE WORLD TRAINING CENTRE 
    37. FUTURE DISCOVERY TRAINING ACADEMY 
    38. GLICAM TRADING ENTERPRISE 
    39. GNBR SOLUTIONS PTY LTD 
    40. Goldfields FET College 
    41. Greenrim Training 
    42. HELPERS FOR LIFE NPC 
    43. HEYPEX HOLDINGS PTY LTD 
    44. HLUVUKA TRAINING AND CONSULTING 
    45. HOSEAH TRADING 
    46. Ikemeleng Training and Development Services 
    47. Imbokodo General Trading cc 
    48. Inter-Coastal Business & Property Services cc 
    49. INTERMASIKO CC 
    50. INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO 
    51. INYAPA VHUSIKU CONSULTING PTY LTD 
    52. IQ Skills Academy (PTY) LTD. 
    53. ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION 
    54. Josmap Training Institute 
    55. Kelmik Training Centre (Pty) Ltd 
    56. LERIBE TRAINING SOLUTIONS 
    57. LOKO TRADING PTY LTD 
    58. Madzahisi College 
    59. Mahumani Empowerment Servives Centre 
    60. MAJUBA TVET COLLEGE 
    61. MALITINNE PTY LTD 
    62. Masana Social Consultants cc 
    63. MASTER PATTERNS BY RONA 
    64. Mavco Engineering 
    65. Mementos Training Pty Ltd 
    66. MGS GCABA CONTRACTING & TRADING CC 
    67. Microzone Training CC 
    68. Mnambithi TVET College 
    69. Modiehi Consulting & Projects (Pty) Ltd 
    70. Motheo Academy PTY LTD 
    71. Mthoms Trading 
    72. MUKWEVHO TRAINING AND DEVELOPMENT 
    73. Namuntlha Training and Development (Pty)Ltd 
    74. NDIMASE TRADING 
    75. NDIPHA FASHION DESIGNS 
    76. Neopeo Trading & Projects 
    77. New Hope Revival Organisation NPC 
    78. Nkqubela Community Developers 
    79. NOKUSHOM CONSULTANCY & TRADING PTY LTD 
    80. NOLOSHA 
    81. NOMAGWANISHE INVESTMENTS 
    82. NOMAKU TRADERS CC 
    83. NU LAW FIREARMS COMPLIANCE 
    84. Optimi Workplace 
    85. ORGANET CONTRACTING AND DEVELOPMENT 
    86. Othandweni Training Centre 
    87. PERENNIAL SERVICES PTY LTD 
    88. PEREZ DEVELOPMENT AND TRAINING 
    89. PHD PROJECTS SA PTY LTD 
    90. PINUS TECH TECHNOLOGIES TRADING AND PROJECTS 
    91. PIONEER BUSINESS CONSULTING (PTY) LTD 
    92. POLOKWANE SCHOOL OF FASHION AND DESIGN 
    93. Powerpro Technologies and Training Facility (PTY) LTD 
    94. PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED 
    95. Premier Agric (Pty) Ltd 
    96. Qualfurn Training & Projects (Pty) Ltd 
    97. Raubex Construction Pty (Ltd) 
    98. Redefined Skills Training & Development (Pty) Ltd 
    99. Regen Technical Institute Pty Ltd 
    100. RLSTP Training & Development (PTY) LTD. 
    101. Sakhisizwe Development Training 
    102. SALABEDLA CONTRACTING AND TRADING PTY LTD 
    103. Sheq and Environmental Projects 
    104. SHUMISANANI DRESSMAKING SCHOOL 
    105. Simmek Holdings 
    106. SINOVUYOLETHU TRADING PTY LTD 
    107. Skill Tech Solutions Pty Ltd 
    108. SKILLS TO FURNISH INTERNATIONAL NPO 
    109. Sonani Training and Communications 
    110. SOUTH AFRICAN FASHION DESIGNER AGENCY CC 
    111. South African Value Education (Pty) Ltd 
    112. SPARROW SCHOOLS EDUCATIONAL TRUST 
    113. SPLS CONSULTANTS PTY LTD 
    114. Tebkhan Investments (Pty) Ltd 
    115. THANDEKA VOCATIOL EDUCATION TRUST PTY LTD 
    116. The Brokers Learning Centre 
    117. THE FINISHING COLLEGE PTY LTD 
    118. Thembifundo Ikusasa Lakho 
    119. THUBELIHLE GRADUATE INSTITUTE 
    120. THUTO MFUNDO ADULT EDUCATION CENTRE 
    121. TIRHANI SKILLSTRAINING PTY LTD 
    122. TOBAKA LOGISTICS 
    123. Tommy Phiri Labour Relations and Training Services 
    124. Tovani Traiding 299 
    125. TRADE CALL INVESTMENTS PTY LTD 
    126. Training Force (Pty) Ltd 
    127. TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD 
    128. U AND G TRAINING (PTY) LTD 
    129. U AND G TRAINING PTY LTD 
    130. UMBUSO TRAINING SERVICES 
    131. University of Venda 
    132. VCK TRAINING AND TECHNICAL SERVICES PTY LTD 
    133. VEB CELE & ASSOCIATES PTY LTD 
    134. VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC 
    135. VINE APPAREL (PTY)LTD 
    136. Washa 2 Training & Projects 
    137. WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS 
    138. ZA GEAR 
    139. Zama Training & Development cc 
    140. ZERO1ZERO5 GROUP PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.