SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Develop and use keyboard skills to enter text

SAQA US ID	UNIT STANDARD TITLE
9357	Develop and use keyboard skills to enter text
ORIGINATOR
SGB Computer Sciences and Information Systems
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 1	NQF Level 01	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The credit value of this unit standard is calculated assuming a person is competent in:

Communication skills at least at General Education and Training (GET) level.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters.

OUTCOME NOTES

Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard.

OUTCOME RANGE

Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required.

ASSESSMENT CRITERION 2

Text entry functions are identified and used to produce output in accordance with information provided and output required.

ASSESSMENT CRITERION RANGE

Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.

ASSESSMENT CRITERION 3

Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required.

ASSESSMENT CRITERION 4

Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator.

SPECIFIC OUTCOME 2

Identify and remedy technique errors.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

All keyboarded text is proof-read and errors are identified.

ASSESSMENT CRITERION 2

Analysis of keyboard techniques applied and text output produced is used to identify technique errors.

ASSESSMENT CRITERION 3

Remedial techniques are applied to achieve improved keyboard skill and quality of text output.

SPECIFIC OUTCOME 3

Apply keyboard techniques and ergonomic practices to avoid overuse injuries.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators.

ASSESSMENT CRITERION 2

Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators.

ASSESSMENT CRITERION 3

Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors.

ASSESSMENT CRITERION RANGE

Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.

SPECIFIC OUTCOME 4

Produce sentences and paragraph containing alpha and numeric text, symbols and special characters.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required.

ASSESSMENT CRITERION 2

Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

2. Text produced will contain words not exceeding an average of 1.5 syllables per
dictionary word.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	61755	General Education and Training Certificate: Business Practice	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Fundamental	21005	National Certificate: Automotive Component Manufacturing and Assembly	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-11-01	Was MERSETA until Last Date for Achievement
Fundamental	23258	National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2011-02-16	MERSETA
Fundamental	23274	National Certificate: Mechanical Engineering: Fitting	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-06-25	MERSETA
Fundamental	21015	National Certificate: Metal and Engineering Manufacturing Processes	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2011-02-16	Was MERSETA until Last Date for Achievement
Fundamental	20889	National Certificate: Plastics Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Registered"	2005-04-13	Was MERSETA until Last Date for Achievement
Fundamental	21012	National Certificate: Power and Telecommunication Cable Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Fundamental	57899	National Certificate: Printing and Manufacture of Packaging	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2015-06-30	FPMSETA
Elective	71751	General Education and Training Certificate: Adult Basic Education and Training	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	73249	General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum	Level 1	NQF Level 01	Reregistered	2028-06-30	UMALUSI
Elective	50584	General Education and Training Certificate: Clothing Manufacturing Processes	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	49411	General Education and Training Certificate: Construction	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49552	General Education and Training Certificate: Environmental Practice	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	LG SETA
Elective	58026	General Education and Training Certificate: Food and Beverage Handling Processes	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	FOODBEV
Elective	23253	National Certificate (GETC): Manufacturing, Engineering and Related Activities	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	22977	National Certificate: Construction: Roadworks	Level 1	NQF Level 01	Passed the End Date - Status was "Registered"	2005-12-04	CETA
Elective	24253	National Certificate: Batch Mixing	Level 2	NQF Level 02	Passed the End Date - Status was "Registered"	2006-12-03	Was CHIETA until Last Date for Achievement
Elective	36156	National Certificate: Chemical Manufacturing Operations	Level 2	NQF Level 02	Passed the End Date - Status was "Registered"	2006-12-03	Was CHIETA until Last Date for Achievement
Elective	24198	National Certificate: Construction Material Manufacturing	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	24133	National Certificate: Construction: Roadworks	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	48806	National Certificate: Craft Production	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	49091	National Certificate: Furniture Making: Wood	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	59015	National Certificate: Gas Installations	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CHIETA
Elective	60349	National Certificate: Mining Technical Support	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	MQA
Elective	24173	National Certificate: Construction: Roadworks	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49449	National Certificate: Plastics Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	1 Classie Africa
2.	1ST BLACK RAND GROUP PTY LTD
3.	4U DEVELOPMENT & TRAINING
4.	A Z COMMUNITY SERVICES
5.	A4 Consultancy CC
6.	ABVAHO PHANDA GROUP PTY LTD
7.	ACADEMY OF TRAINING & DEVELOPMENT PTY LTD
8.	ADT SECURITY SERVICES PTY LTD
9.	African Apex Apparel (Pty) Ltd
10.	AIM TRAINING ACADEMY
11.	ALABASTER TRAINING CENTRE PTY LTD
12.	Amabamba Recruitment
13.	AMOS / KGAPHAMADI COMMUNITY ORGANISATION
14.	ARANDA LEARNERSHIP COLLEGE PTY LTD
15.	Arden School of Management (Pty) Ltd
16.	ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD
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20.	BOLAND COLLEGE
21.	BT GROUP OF COMPANIES PTY LTD
22.	Buena Vista Learning Academy
23.	CAPE TOWN WORKBASED LEARNING ACADEMY
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25.	College of Cape Town - Athlone Campus
26.	Cre8tion Projects 6 PTY LTD
27.	Cumlaude Institute (PTY) Ltd
28.	Dee's Training (PTY) LTD
29.	DEMO
30.	Dlamini The Siba PTY LTD
31.	DURBAN OVERALL PTY LTD
32.	EDUCATORY ELECTRO SERVICES
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34.	ENB TRAINING SERVICEPTYLTD
35.	ENERHU BUSINESS ENTERPRISE PTY LTD
36.	Esayidi FET College - Central Office
37.	FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE
38.	Fidelity Security Services
39.	Furniture World Training Centre
40.	FUTURE DISCOVERY TRAINING ACADEMY
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43.	Goldfields FET College
44.	Greenrim Training
45.	HELPERS FOR LIFE NPC
46.	HEYPEX HOLDINGS PTY LTD
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50.	Imara Umbono Incorporated (Pty) Ltd
51.	Imbokodo General Trading cc
52.	Intellect Management and Training
53.	Inter-Coastal Business & Property Services cc
54.	INTERMASIKO CC
55.	INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO
56.	INYAPA VHUSIKU CONSULTING PTY LTD
57.	IQ Skills Academy (PTY) LTD.
58.	ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION
59.	Josmap Training Institute
60.	Kelmik Training Centre (Pty) Ltd
61.	Knoop Academy NPC
62.	LERIBE TRAINING SOLUTIONS
63.	LOKO TRADING PTY LTD
64.	Madzahisi College
65.	Mahumani Empowerment Servives Centre
66.	MAJUBA TVET COLLEGE
67.	MALITINNE PTY LTD
68.	Mamuhle Academy
69.	Masana Social Consultants cc
70.	MASTER PATTERNS BY RONA
71.	Mavco Engineering
72.	Mementos Training Pty Ltd
73.	MGS GCABA CONTRACTING & TRADING CC
74.	Microzone Training CC
75.	Mnambithi TVET College
76.	Modiehi Consulting & Projects (Pty) Ltd
77.	Motheo Academy PTY LTD
78.	MUKWEVHO TRAINING AND DEVELOPMENT
79.	Namuntlha Training and Development (Pty)Ltd
80.	NDIMASE TRADING
81.	NDIPHA FASHION DESIGNS
82.	Ndwamato Training Solutions (Pty) Ltd
83.	Neopeo Trading & Projects
84.	Networx for Career Development
85.	Nkinane Trading Enterprise
86.	Nkqubela Community Developers
87.	NOKUSHOM CONSULTANCY & TRADING PTY LTD
88.	NOMAGWANISHE INVESTMENTS
89.	Northlink College
90.	NU LAW FIREARMS COMPLIANCE
91.	Operational Process Improvements (Pty) Ltd
92.	Optimi Workplace
93.	ORGANET CONTRACTING AND DEVELOPMENT
94.	Othandweni Training Centre
95.	PERENNIAL SERVICES PTY LTD
96.	PEREZ DEVELOPMENT AND TRAINING
97.	PHD PROJECTS SA PTY LTD
98.	PINUS TECH TECHNOLOGIES TRADING AND PROJECTS
99.	PIONEER BUSINESS CONSULTING (PTY) LTD
100.	PMA Holdings (PTY ) LTD.
101.	POLOKWANE SCHOOL OF FASHION AND DESIGN
102.	Powerpro Technologies and Training Facility (PTY) LTD
103.	PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED
104.	Premier Agric (Pty) Ltd
105.	Raubex Construction Pty (Ltd)
106.	Redefined Skills Training & Development (Pty) Ltd
107.	Reflections Development Institute
108.	Regen Technical Institute Pty Ltd
109.	RLSTP Training & Development (PTY) LTD.
110.	Sakhisizwe Development Training
111.	Salabedla Contracting and Trading (Pty) Ltd
112.	SALABEDLA CONTRACTING AND TRADING PTY LTD
113.	SEOPOSENGOE TRAINING CONSULTANCY CC
114.	Sheq and Environmental Projects
115.	SHUMISANANI DRESSMAKING SCHOOL
116.	Simmek Holdings
117.	SINOVUYOLETHU TRADING PTY LTD
118.	SKILLS TO FURNISH INTERNATIONAL NPO
119.	Sonani Training and Communications
120.	SOUTH AFRICAN FASHION DESIGNER AGENCY CC
121.	South African Value Education (Pty) Ltd
122.	South Cape Public FET College - George Campus
123.	South West Gauteng Tvet College
124.	Southern African Institute of Learning (SAIL)
125.	SPARROW SCHOOLS EDUCATIONAL TRUST
126.	SPLS CONSULTANTS PTY LTD
127.	Tebkhan Investments (Pty) Ltd
128.	Tembe Service Providers
129.	THANDEKA VOCATIOL EDUCATION TRUST PTY LTD
130.	The Brokers Learning Centre
131.	THE FINISHING COLLEGE PTY LTD
132.	THUBELIHLE GRADUATE INSTITUTE
133.	THUTO MFUNDO ADULT EDUCATION CENTRE
134.	TIRHANI SKILLSTRAINING PTY LTD
135.	TOBAKA LOGISTICS
136.	Tovani Traiding 299
137.	Trade Call Investments Apparel (Pty) LTD
138.	Trade Call Investments Apparel (Pty) Ltd (Mobeni)
139.	TRADE CALL INVESTMENTS PTY LTD
140.	Training Force (Pty) Ltd
141.	TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD
142.	U AND G TRAINING (PTY) LTD
143.	U AND G TRAINING PTY LTD
144.	UMBUSO TRAINING SERVICES
145.	University of Venda
146.	VCK TRAINING AND TECHNICAL SERVICES PTY LTD
147.	VEB CELE & ASSOCIATES PTY LTD
148.	Vijay Bhagwan Consultancy and Solutions cc
149.	VINE APPAREL (PTY)LTD
150.	VPK BUSINESS VENTURE C C
151.	Washa 2 Training & Projects
152.	WEST COAST COLLEGE FET
153.	Wildlife and Enviroment Society of South Africa
154.	WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS
155.	ZA GEAR
156.	Zama Training & Development cc
157.	ZERO1ZERO5 GROUP PTY LTD