SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2023-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Reregistered  2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Reregistered  2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered"     		 2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Reregistered  2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Reregistered  2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Reregistered  2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Reregistered  2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 Classie Africa 
    2. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    3. A Z Community Services 
    4. Abakholwe Community Developers (Pty) Ltd 
    5. ADT SECURITY SERVICES PTY LTD 
    6. African Apex Apparel (Pty) Ltd 
    7. Agisanang SA Training 
    8. AIM TRAINING ACADEMY 
    9. Amandlakhe Trading PTY (LTD) 
    10. Amasiko Trading Enterprise 
    11. Amber Tower Training 
    12. Aranda Textile Mills Pty Ltd 
    13. Arden School of Management (Pty) Ltd 
    14. Assured Vocational Skills Institute (Pty) Ltd 
    15. Avad Projects (Pty) Ltd 
    16. Aveng Grinaker -LTA Civil Engineering 
    17. Ayasaphe Trading cc 
    18. Bantubanye Skills 
    19. Better beginning trading and projects pty ltd 
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    31. Cape Town Workbased Learning Academy 
    32. Capricorn TVET College 
    33. Changing Women 
    34. Circleway College 
    35. College of Cape Town 
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    37. College of Cape Town - Athlone Campus 
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    39. Cre8tion Projects 6 PTY LTD 
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    51. Edu House South Africa 
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    127. Mavco Engineering 
    128. Meals on Wheels Community Services - South Africa 
    129. Mearnsii Trading cc 
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    131. Mind Magic Consulting 
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    133. Mlasimbi Catering Primary Co-operative Limited 
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    135. Mnambithi TVET College 
    136. Modiehi Consulting & Projects (Pty) Ltd 
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    167. Optimi Workplace 
    168. Optimum Capacity (Pty) Ltd 
    169. Othandweni Training Centre 
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    172. Pectosource (Pty) Ltd 
    173. PhD Projects SA (Pty) Ltd 
    174. PMA Holdings (PTY ) LTD. 
    175. Positive Thinking Consultants CC 
    176. Powerpro Technologies and Training Facility (PTY) LTD 
    177. Practice Makes Perfect Training Centre 
    178. Premier Agric (Pty) Ltd 
    179. Qualfurn Training & Projects 
    180. Qualfurn Training & Projects (Pty) Ltd 
    181. Raubex Construction Pty (Ltd) 
    182. Re Tshepeng Holdings 
    183. Redefined Skills Training & Development (Pty) Ltd 
    184. Reflections Development Institute 
    185. Regen Technical Institute Pty Ltd 
    186. Rivoni Training N Communicatio 
    187. RJM Investments 
    188. Sabela Learning Academy 
    189. Sakhisizwe Development Training 
    190. Salabedla Contracting and Trading (Pty) Ltd 
    191. Sedibeng TVET College 
    192. SEJ Skills Academy Pty Ltd 
    193. Sejamo Construction and Training 
    194. Sekhukhune FET College - Central Office 
    195. SEOPOSENGOE TRAINING CONSULTANCY CC 
    196. Sew Africa Training Centre 
    197. Shirs Vision Compleadev 
    198. Sibani Consulting cc 
    199. Silungokuhle (Pty) Ltd 
    200. Sinethemba Visiwe PTY LTD 
    201. Sinovuyolethu Trading (Pty) Ltd 
    202. Siyaya Skills Cape 
    203. Skill Tech Solutions 
    204. South African ABET Development Agency SAADA 
    205. South African Value Education (Pty) Ltd 
    206. South Cape Public FET College - George Campus 
    207. South West Gauteng Tvet College 
    208. Southern African Institute of Learning (SAIL) 
    209. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    210. Swift Skills Academy (SASOLBURG) (TP) 
    211. Talent for Sewing 
    212. Tebkhan Investments (Pty) Ltd 
    213. Tembe Service Providers 
    214. The Brokers Learning Centre 
    215. The Business Zone 352 
    216. The Crimson CO CC. 
    217. The Finishing College (Pty) Ltd 
    218. The Furniture Technology Centre - KwaMashu 
    219. The Furniture Technology Centre Umzimkhulu 
    220. The Institute of Fashion and Garment Technology (Pty) Ltd 
    221. The Sefranos Trading and Project Management (Pty) Ltd 
    222. Thembifundo Ikusasa Lakho 
    223. Thitha Training and Development Services 
    224. Thubelihle Graduate Institute 
    225. Thunderflex3 Pty (Ltd) 
    226. Thuto Skills Development 
    227. Tirhani SkillsTraining Pty Ltd 
    228. Tlhole Foundation (PTY) LTD 
    229. Tommy Phiri Labour Relations and Training Services 
    230. Tovani Traiding 299 
    231. Trade Call Investments Apparel (Pty) LTD 
    232. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    233. Training Force (Pty) Ltd 
    234. Try Easy Electrical Solutions 
    235. Tshwane North College 
    236. U AND G TRAINING (PTY) LTD 
    237. Ubucubu Home Industries 
    238. Ubuhle Bengcebo 
    239. Udumo Training & Develoment (Pty) Ltd 
    240. Umfolozi TVET College (Richards Bay) 
    241. Umlozi Skills Centre (Pty) Ltd 
    242. Umnotho We Afrika Foundation NPC 
    243. Uyabusisa Arts and Development Pty Ltd 
    244. Value at Hand (Pty) Ltd 
    245. Vicmat Consultants 
    246. Vijay Bhagwan Consultancy and Solutions cc 
    247. VINE APPAREL (PTY)LTD 
    248. Visionary Skill Academy 
    249. VPK BUSINESS VENTURE C C 
    250. WEST COAST COLLEGE FET 
    251. Wilratty Consultants (Pty) Ltd 
    252. Womens Leadership & Empowerment Initiative 
    253. World Pace Development & Training Institute (Pty) Ltd 
    254. World Pace Development and Training Institute 
    255. Zama Training & Developments 
    256. Zwartkop Training Centre 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.