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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
| Apply basic business concepts |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 9973 | Apply basic business concepts | |||
| ORIGINATOR | ||||
| SGB Building Construction | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| - | ||||
| FIELD | SUBFIELD | |||
| Field 12 - Physical Planning and Construction | Building Construction | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular | Level 3 | NQF Level 03 | 8 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
|
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2026-06-30 | 2029-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
| PURPOSE OF THE UNIT STANDARD |
| The purpose of this Unit Standard is to enable learners to apply basic business principles to sell their services, manage payment processing and conduct business in an ethical, professional manner. The ability to deal with customers and their complaints is enhanced, to further ensure sustainability of the business. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| FETC NQF Level 2 literacy and numeracy competencies. |
| UNIT STANDARD RANGE |
| 1. Ethics include fair competition, keeping promises, not partaking in bribery and corruption, confidentiality, respect for human rights, etc.
2. The selling process includes making contact, sustaining contact and closing the sale. 3. Bookkeeping includes: invoices, receipts, account reconciliations etc. |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Sell services. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Business is conducted ethically. |
| ASSESSMENT CRITERION 2 |
| 2. Business is conducted professionally. |
| ASSESSMENT CRITERION 3 |
| 3. Customer needs are accurately identified. |
| ASSESSMENT CRITERION 4 |
| 4. Up to date service information is provided to potential customers. |
| ASSESSMENT CRITERION 5 |
| 5. Customer requirements are accurately documented. |
| SPECIFIC OUTCOME 2 |
| Process payments. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Bookkeeping principles are complied with. |
| ASSESSMENT CRITERION 2 |
| 2. Tax requirements are met. |
| ASSESSMENT CRITERION 3 |
| 3. Copies of transaction records are retained and filed. |
| ASSESSMENT CRITERION 4 |
| 4. Invoices and receipts are correctly issued. |
| SPECIFIC OUTCOME 3 |
| Deal with customers. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Customer complaints are addressed. |
| ASSESSMENT CRITERION 2 |
| 2. Follow up action plans are implemented. |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| Assessment of learner achievements takes place at providers accredited by CETA (RSA, 1998b) for the provision of programs that result in the outcomes specified. CETA is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| Qualifying learners understand and can explain:
1. The importance of selling in terms of business and customer needs. 2. Customers as source of revenue. 3. The interrelationship between knowledge of the service/product and customer service. 4. Ethics and professionalism. 5. Customer care. 6. The selling process. 7. Bookkeeping principles. 8. Invoices, receipts and account reconciliations. 9. Debtors and creditors. 10. Tax types. 11. Percentages. 12. Invoicing and receipting. |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems
1. Sell services. 2. Deal with customers. |
| UNIT STANDARD CCFO WORKING |
| Work effectively with others
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO ORGANISING |
| Employ self management
1. Sell services. |
| UNIT STANDARD CCFO COLLECTING |
| Manage information
1. Process payments. |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO SCIENCE |
| Understand Contextual world-systems
1. Sell services. |
| UNIT STANDARD CCFO DEMONSTRATING |
| Demonstrate scientific and technological competence
1. Process payments. |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 35939 | National Certificate: Pulp and Paper Woodyard Operations | Level 3 | NQF Level 03 | Passed the End Date - Status was "Registered" |
2007-02-01 | Was FPMSETA until Last Date for Achievement |
| Core | 67463 | Further Education and Training Certificate: Human Resources Management and Practices Support | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
| Fundamental | 20813 | National Certificate: Construction Contracting | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 60169 | National Certificate: Water and Wastewater Reticulation Services | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | EWSETA |
| Elective | 65409 | National Certificate: Building and Civil Construction | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 20919 | National Certificate: Construction Painting | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2009-03-12 | Was CETA until Last Date for Achievement |
| Elective | 20814 | National Certificate: Construction Plastering | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2009-03-12 | Was CETA until Last Date for Achievement |
| Elective | 21853 | National Certificate: Construction Plumbing | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2007-09-12 | Was CETA until Last Date for Achievement |
| Elective | 20815 | National Certificate: Construction Tiling | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2009-03-12 | Was CETA until Last Date for Achievement |
| Elective | 48643 | Further Education and Training Certificate: Chemical Pulp Manufacturing | Level 4 | NQF Level 04 | Passed the End Date - Status was "Registered" |
2007-02-11 | Was FPMSETA until Last Date for Achievement |
| Elective | 48644 | Further Education and Training Certificate: Paper, Board or Tissue Manufacturing | Level 4 | NQF Level 04 | Passed the End Date - Status was "Registered" |
2007-02-11 | Was FPMSETA until Last Date for Achievement |
| Elective | 58782 | Further Education and Training Certificate: Plumbing | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | 4 TOPS ACADEMY |
| 2. | Abasizi Contractor Development Services Pty Ltd |
| 3. | Academy for Construction Skills (Pty) Ltd (ACS) |
| 4. | Africa International Training Facilities T/A AITF (BREDELL) (TP) |
| 5. | AFRICA SKILLS VILLAGE |
| 6. | Akaf Bodyguards |
| 7. | ALLINA FRANCIS (SA) |
| 8. | Better Best Agri Development |
| 9. | Bhekwell Group |
| 10. | Big Tree Group |
| 11. | BOLAND COLLEGE (Paarl) |
| 12. | Bright Storm Projects |
| 13. | Capricorn FET College - Central Office |
| 14. | CBM Training |
| 15. | Certified Training Solutions (Pty) Ltd |
| 16. | CHILUTSI TRADING ENTERPRISE |
| 17. | CITIVIEW TRADING AND PROJECTS |
| 18. | CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD |
| 19. | Construction Resource Development College |
| 20. | CSTA Training Academy |
| 21. | Double ST Training and Skills Development |
| 22. | Eastcape Training Centre |
| 23. | EDUCATORY ELECTRO SERVICES |
| 24. | Ekurhuleni Artisans and Skills Training Pty Ltd |
| 25. | Elangeni College for FET - Central Office |
| 26. | ENTELEKEY GROUP |
| 27. | ERGO MAPHELONG INSTITUTE (PTY) LTD |
| 28. | ERWAT |
| 29. | GG SQUARED PROJECTS |
| 30. | GNS ENTERPRISE (PTY) LTD |
| 31. | Goitsebasadi Construction Project |
| 32. | HAZYVIEW WATER SKILLS ACADEMY |
| 33. | Ikemeleng Training and Development Services |
| 34. | In Touch Community Development & Project Managers |
| 35. | Isivuno HR and Solutions |
| 36. | Leps Training Consultants |
| 37. | LNT Trading Enterprise |
| 38. | Mahumani Empowerment Servives Centre |
| 39. | Majuba TVET College |
| 40. | Masana Social Consultants cc |
| 41. | Mavco Engineering |
| 42. | Microzone Training CC |
| 43. | MMAKAU TRAINING INSTITUTE (PTY) LTD |
| 44. | Mnambithi TVET College |
| 45. | MOLOKO SMALL ENTERPRISE |
| 46. | Moraba Training and Civil Construction (Pty) Ltd |
| 47. | Motheo Academy PTY LTD |
| 48. | MPUMALANGA REGIONAL TRAINING TRUST |
| 49. | MTL Training and Projects |
| 50. | Nkqubela Community Developers |
| 51. | Northlink TVET College |
| 52. | Novi General Services |
| 53. | O & K PROJECT (PTY) LTD |
| 54. | PIONEER BUSINESS CONSULTING (PTY) LTD |
| 55. | Primeserv Corporate Solutions |
| 56. | Protech Training (Pty) Ltd |
| 57. | Raubex Construction Pty (Ltd) |
| 58. | RESISA LOGISTICS (Ltd) Pty |
| 59. | RUTHEKHO TRAINING ACADEMY (PTY) LTD |
| 60. | Sakhisizwe Development Training |
| 61. | Schoolboy Training Centre |
| 62. | SEANEGO INTERGRATED NATURAL RESOURCES MANAGEMENT |
| 63. | SEDA Construction Incubator Trust |
| 64. | Sheq and Environmental Projects |
| 65. | Sonani Training and Communications |
| 66. | THE FINISHING COLLEGE (PTY) LTD |
| 67. | THOBOLOGO TRAINING & EDUCATION GROUP |
| 68. | Tjeka Training Matters Pty Ltd |
| 69. | Tovani Traiding 299 |
| 70. | Tshwane North College for FET - Central Office |
| 71. | TSK Projects(PTY)LTD |
| 72. | TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS |
| 73. | Umfolozi FET College |
| 74. | URSIVOX (PTY) LTD |
| 75. | West Coast TVET College |
| 76. | Zama Training & Development cc |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |