SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and respond to learners with special needs and barriers to learning 
SAQA US ID UNIT STANDARD TITLE
10294  Identify and respond to learners with special needs and barriers to learning 
ORIGINATOR
SGB ABET Educators 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this unit standard will be able to:
  • Identify learners who have special learning, counselling or health needs, refer these learners to relevant services and take appropriate action within the learning situation.
  • Identify barriers to learning and take appropriate action within or outside of the learning situation, which includes dealing with problems of absenteeism and dropout. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define own role, as an ETD practitioner, in learner support. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Distinction between counselling (empathy, information, referral) as opposed to directive advice is fully explained. 

    ASSESSMENT CRITERION 2 
    2. Learners' right to ask for or receive extra-curricular support is acknowledged. 

    ASSESSMENT CRITERION 3 
    3. Learners' right to confidentiality is acknowledged. 

    ASSESSMENT CRITERION 4 
    4. Own role is defined in terms of existing skills and qualifications.
    (e.g. A health worker undertaking this ETD qualification may reasonably offer advice on health issues.) 

    SPECIFIC OUTCOME 2 
    Recognise learners who have special needs. 
    OUTCOME RANGE 
    Special needs are identified as:
  • Physical disability such as sight or hearing impairment; impairment of movement or motor skills; Learning disability as a cause of impaired performance in writing, reading, spelling, numeracy ability.
  • Personal problems such as substance abuse, obvious emotional distress or health problems. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Instances when a learner's inability to match the performance of peers may be due to a learning or physical disability, are recognised. 

    ASSESSMENT CRITERION 2 
    2. Implications of the learning or physical disability for an individual's learning, are identified. 

    ASSESSMENT CRITERION 3 
    3. Eyesight problems are identified, using a simple sight test. 

    ASSESSMENT CRITERION 4 
    4. Instances when a learner's inability to match the performance of peers may be due to a personal problem or barrier, are recognised. 
    ASSESSMENT CRITERION RANGE 
    Personal problems or barriers include both situational and attitudinal barriers, e.g. substance abuse, obvious emotional distress, poor health, lack of self-confidence.
     

    ASSESSMENT CRITERION 5 
    5. Need for intervention by someone other than the educator involved, is identified. 

    SPECIFIC OUTCOME 3 
    Discuss with learner the need for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Discussion is conducted in a manner which is sensitive, supportive, non-judgemental and confidential. 

    ASSESSMENT CRITERION 2 
    2. Issue of how the disability or problem may affect learning is included in the discussion. 

    ASSESSMENT CRITERION 3 
    3. Need for positive interventions, such as testing and referrals, is discussed. 

    ASSESSMENT CRITERION 4 
    4. Learner is involved in joint decision-making concerning referrals. 

    ASSESSMENT CRITERION 5 
    5. Advice is in the form of support, information and referral, rather than direct advice or instruction. 

    SPECIFIC OUTCOME 4 
    Refer learner for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Person or agency to whom the learner should be referred, is identified. 

    ASSESSMENT CRITERION 2 
    2. Coherent reasons for referral are presented to the relevant person. 
    ASSESSMENT CRITERION RANGE 
    Reporting should include samples of work which caused concern; description of difficulties encountered in the learning situation, e.g. access for wheelchairs, identified personal problems.
     

    ASSESSMENT CRITERION 3 
    3. Adequate information on the referral is provided to the learner in order to reduce anxiety.
    (e.g. address, time, nature of referral, people involved) 

    SPECIFIC OUTCOME 5 
    Implement strategies to assist learner. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Willingness to help the affected learner to learn is demonstrated. 

    ASSESSMENT CRITERION 2 
    2. Learning environment is organised to alleviate difficulties.
    (e.g. seating learner closer to the front, negotiating help from other learners) 

    ASSESSMENT CRITERION 3 
    3. Recommendations from testing or referral agency are implemented. 

    ASSESSMENT CRITERION 4 
    4. Progress and reasons for progress or non-progress are recorded and learner has access to these at all times. 

    ASSESSMENT CRITERION 5 
    5. Recognise when own interventions are not succeeding and refer timeously to relevant person for discussion. 

    ASSESSMENT CRITERION 6 
    6. Success/failure of recommendations is reported to the relevant authority. 
    ASSESSMENT CRITERION RANGE 
    Report should include areas in which the programme was successful or was not successful.
     

    ASSESSMENT CRITERION 7 
    7. Learner's progress and the intervention strategy are re-assessed at regular intervals agreed to by the learner and practitioner 

    SPECIFIC OUTCOME 6 
    Investigate and respond to absenteeism and drop-out. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Unusual incidents of absenteeism or drop out of learners are identified and investigated. 
    ASSESSMENT CRITERION RANGE 
    The investigation may include, but is not limited to group discussions with learners, visiting or telephoning learners, questioning friends or relatives, consulting other development agents in area.
     

    ASSESSMENT CRITERION 2 
    2. Plausible reasons for absenteeism and dropout are presented and analysed. 
    ASSESSMENT CRITERION RANGE 
    The analysis indicates whether the barriers to attendance are motivational or situational and whether responses lie within or outside the learning programme.
     

    ASSESSMENT CRITERION 3 
    3. Strategies or solutions, which are consistent with feedback received, are proposed.
    (e.g. changing class times, negotiating changes with employers and trade unions, changing own facilitation style or approach) 

    ASSESSMENT CRITERION 4 
    4. Support for the proposed strategy is sought from relevant people or agencies in the local context.
    (e.g. consultation with employers, trade unions, transport providers, local councillors) 



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display responsible decisions made using critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's actions responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding of the world as a set of related system by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contributing to the full personal development of each learner and the social and economic development of the society at large. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard aims to be in line with the White Paper on learners with special needs, which requires that all ETD qualifications acknowledge learners with special needs.
    It also aims to ensure extra-curricular support for learners.

    1) This standard is aimed at facilitating an initial, restricted, sympathetic and confidential response to problems of learners in the form of a referral. It must be emphasised that ETD practitioners should never be encouraged to function as psychologists.

    2) The practitioner is expected to show sensitivity to particular cultural norms and practices so that these are not confused with learning difficulties.

    3) At level 5, a practitioner is not expected to design programmes for special needs. Knowledge of the relevant person within the learning organisation, or of relevant local resources is therefore required.

    There is some overlap between this standard and unit standard in the level 4 qualification, 'Identify and respond to learners who have special needs'. However this standard is more complex and wide ranging.
    Most candidates will enter the level 5 qualification from a usual FETC, without having completed the level 4 standard.
    Providers of training to the minority of candidates who did complete the related level 4 standard (and qualification) can make adjustments when planning curricula to avoid duplication of material covered. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20483   National Higher Certificate: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  ETDP SETA 
    Fundamental  13740   Certificate: Occupation-directed Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2003-10-11  Was ETDP SETA until Last Date for Achievement 
    Elective  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  49277   National Diploma: Braille Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Abinet Training and Development 
    4. ABM COLLEGE SA (PTY) LTD 
    5. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    6. Academy Training Group 
    7. Accreditation & Training Services 
    8. Acorser Corporate & Business Consulting t/a Acorser Academy 
    9. Advantage Training Services cc 
    10. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    11. African Learing and Development Academy for Adults ALDAA 
    12. African Learning & Development Academy (Pty) Ltd (ALDA) 
    13. Aldabri 106 Institute for Quality (Pty) Ltd 
    14. Amaqamu Project Management and Consulting 
    15. Amogelang Marketing and Training 
    16. Amyoli Consulting 
    17. AQUARIUS SKILLS SOLUTION 
    18. ASORIP NPC 
    19. Assessment and Entrepreneurship Centre 
    20. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    21. Atlega For Woman Projects Enterprise 
    22. ATS Institute 
    23. Aubrey Nyiko Business Enterprise cc 
    24. Audit Campus 
    25. Ayoba Training Institute (Pty)Ltd 
    26. Azanian Community Development Pty Ltd 
    27. B T Group of Companies Pty Ltd 
    28. Basadi Africa Management 
    29. Bohlali Provider Support 
    30. BOLAND COLLEGE 
    31. Bonang Training & Development 
    32. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    33. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    34. Brain Boosters Business Education (PTY) LTD 
    35. Brainwave Projects 1997 CC 
    36. Breakeven 59(PTY) Ltd 
    37. Bull's Business and Skills Training Institute 
    38. Business Development Unit (PTY)Ltd 
    39. Business Intelligence Trading 48 (PTY) LTD 
    40. Cale Developments 
    41. Caversham Education Institute 
    42. Chartall Business College 
    43. Children's Disability Training Centre 
    44. Colleen Osorio Skills Development Consultancy cc 
    45. College of Cape Town - Athlone Campus 
    46. Compass Academy of Learning 
    47. CORE TRAINING INTERNATIONAL 
    48. Corporate Safety Training Academy PTY Ltd 
    49. CURMO Designs (Pty) Ltd Co 
    50. D M Management and Consulting 
    51. Dabulamanzi & Njabulo Ndaba Consulting cc 
    52. Dee s Training PTY LTD 
    53. Diligence Defined Projects PTY Ltd t/a Deligence Defined 
    54. Directflo 
    55. Divine Inspiration Trading 704 PTY Ltd 
    56. DM Training Consultants 
    57. Dru A Professional Further Education and Training College DAPFETC PT 
    58. Dynamic Safety Solutions 
    59. Early Learning Foundation Montessori Teacher Training 
    60. EDU-Bless College 
    61. Edu-Build Institute 
    62. EDUCATION AND DEVELOPMENT FOUNDATION ASSOCIATION INC 
    63. Education and Training Unit 
    64. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    65. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    66. Emergence Learning Academy (Pty) Ltd 
    67. Employmax 
    68. Enjo Consultants (Pty) Ltd 
    69. Environment and Language Education Trust 
    70. EXECUTIVE COACHING AND FACILITATION 
    71. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    72. Faranang Business and Training Solutions PTY(LTD) 
    73. FLAVIUS MAREKA FET COLLEGE 
    74. Fourways Private College 
    75. FURNITURE WORLD TRAINING CENTRE 
    76. Future Discovery Training Academy CC 
    77. Future Performance Training and Development 
    78. Gert Sibande Public FET College - Central Office 
    79. Goldfields TVET College 
    80. Gotsec Skills Training 
    81. Grassroots Adult Education and Training Trust 
    82. Guru Group of Learning (Pty) Ltd 
    83. GWALA TRAINING SERVICES 
    84. HDPSA 
    85. Headspace Consulting (PTY) Ltd 
    86. HEART Solutions 
    87. Hlengana Sibiya Training and Associates cc 
    88. HLOSI SECURITY SOLUTIONS 
    89. HLUVUKA TRAINING AND CONSULTING 
    90. HOPE ACADEMIC AND SKILL CENTRE 
    91. HRD Performance Consultants 
    92. ICM t/a Institute for Career Management 
    93. Igugu Training and Investments 
    94. Infomage Pty Ltd 
    95. INGWE FET COLLEGE 
    96. Inkwazi Learning Network 
    97. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    98. Institute of Professional Studies and Services 
    99. INTERNATIONAL HOSPITALITY INSTITUTE 
    100. Isamon Vocational College of Excellence Pty Ltd 
    101. Isibani Skills Academy 
    102. Isibani Soluntu Development Trust 
    103. Itireleng Bokamoso Trading Development Services and Associates 
    104. IYAM Investments (Pty) Ltd 
    105. Karabo Info Centre and Trading 
    106. Katiso-kuno Consulting 
    107. Keetileafrika Training Institute 
    108. Kenako Jwale Skills Development and Training Centre 
    109. Kgaka Kgolo Institute (Pty) Ltd 
    110. Kgang-Kgolo Consulting 
    111. Khaas Training Academy 
    112. Khoali Group of Companies (Pty) Ltd 
    113. Khululeka Community Education Centre 
    114. Kids Academy 
    115. KITSO TRAINING AND DEVELOPMENT 
    116. Klein Karoo Resource Centre 
    117. Learnership Support Systems (Pty) Ltd 
    118. Learning Performance Link 
    119. Lebzatainment Foundation NPC 
    120. Leronsa Trading Enterprise 
    121. Li Lichule Trading cc 
    122. Loago Business Consulting 
    123. M3i Skills Development 
    124. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    125. Marematlou Training Institute 
    126. MASAKANE TRUST 
    127. MATHS CENTRE INCORPORATING SCIENCES 
    128. Matimba Management and Labour cc 
    129. Mawethu Training 
    130. MENTORNET (PTY) LTD 
    131. Metro Minds 
    132. MI Learning & Development Consultancy 
    133. MIET Africa 
    134. Mochochonono Training Solutions cc 
    135. Montessori Teacher Training Centre South Africa 
    136. Motheo Training Institute Trust 
    137. Mtk Corporation Solutions 
    138. MWG Logistical Services 
    139. Ndwamato Training Solutions PTY LTD 
    140. Ndzalama Training 
    141. Neolebongi Trading Enterprise 
    142. Nero Training Consultants cc 
    143. Netgrow Training Solutions 
    144. Networx for Career Development 
    145. Next Step Academy (Pty) Ltd 
    146. NKANGALA TVET COLLEGE 
    147. Nkosi AM Pty Ltd 
    148. Nomagwanishe Investments cc 
    149. Northern Cape Urban College: Kimberley Campus 
    150. Northlink College 
    151. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    152. Ntevho-Ketso Training and Recruitement Consultancy cc 
    153. NTI College 
    154. Ntsangalala Business Enterprise 
    155. Nyelati Trading Enterprise 
    156. OMNI HR CONSULTING PTY LTD 
    157. Opehst Trading 
    158. OPELONG BUSINESS INSTITUTE (PT 
    159. Orbit FET College - Central Office 
    160. Pachi Global Foundation 
    161. Paradise Skills Development 
    162. PC Educational Holdings Pty Ltd 
    163. Petra institute of Development (PTY) Ltd 
    164. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    165. Pineridge Training Centre 
    166. Pitt Institute T/A Imithombo Institute 
    167. PMA Holding (Pty) Ltd 
    168. PND Academy of Learning cc 
    169. PNJ TRAINING ACADEMY NPC 
    170. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    171. Pro-Ed Training 
    172. Professional Development and Training Institute (Pty) Ltd 
    173. Project Literacy 
    174. QPD CONSULTANTS 
    175. Reflections Development Institute 
    176. Regenesys Management (Pty) Ltd 
    177. Resonance Institute of Learning 
    178. Retshetse Training Project 
    179. Revo Quest Consulting 
    180. Rhodes University 
    181. S A Skills Solutions (Pty) Ltd 
    182. Saint Colonel Graduate Institute (PTY) Ltd 
    183. SANTS College 
    184. Sebenzisanane Human Capital 
    185. SEOPOSENGOE TRAINING CONSULTANCY CC 
    186. SERITI INSTITUTE 
    187. Sigodi Development Services and Associates (SDS) cc 
    188. Sirius Training 
    189. Sisazi Consulting 
    190. Siyahluma Education Institute 
    191. SKILLS DYNAMICS AFRICA PTY LTD 
    192. South African Guide-Dogs Association for the Blind 
    193. South Cape Public FET College - George Campus 
    194. South West Gauteng Tvet College 
    195. Southern African Institute of Learning (SAIL) 
    196. SPS Consulting (Pty) Ltd 
    197. Sustainability Institute Trust 
    198. T Mabuya & Associates (Pty) Ltd 
    199. TEAM CONSULTANTS CC 
    200. Tembe Service Providers 
    201. Thabelanang t/a Thabelanang Trading Enterprise 
    202. Thasha Training and Consulting 
    203. The Brokers Learning Centre 
    204. The College of Modern Montessori 
    205. The Finishing College (Pty) Lt 
    206. The Institute of People Development 
    207. The Iscariota Group (Pty) Ltd 
    208. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    209. THE SKILLS FACTOR 
    210. Thembekile training consulting 
    211. Thobologo Training and Education Group (Pty) Ltd 
    212. Thuto Adult Centre 
    213. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    214. TMG Quality Services 
    215. Train 2 Teach (PTY) Ltd 
    216. Trainers Without Borders 
    217. Training Answers 
    218. Training Consultant and SD College 
    219. TSHEPANG EDUCARE TRUST 
    220. Tshepo Hope Consulting 
    221. Tshireletso Multi-skills and Training 
    222. TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD 
    223. Ubuntu Care and Development 
    224. Ulwazi Training & Development 
    225. Umzansi Educational Programs Centre 
    226. Unathi Training 
    227. Ungaphelamandla Consultancy Private College (PTY) LTD 
    228. UNIVERSAL COLLEGE OUTCOMES SA 
    229. University of Johannesburg 
    230. VERYCOOLIDEAS 
    231. Vicresco (Pty) Ltd 
    232. Vuselela TVET College 
    233. VUWA PROJECTS 
    234. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    235. Winston Academy 
    236. WonderKids Academy 
    237. World Wide Education Providers(Pty)Ltd 
    238. Zisukumele Training Academy (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.