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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and respond to learners with special needs and barriers to learning 
SAQA US ID UNIT STANDARD TITLE
10294  Identify and respond to learners with special needs and barriers to learning 
ORIGINATOR
SGB ABET Educators 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this unit standard will be able to:
  • Identify learners who have special learning, counselling or health needs, refer these learners to relevant services and take appropriate action within the learning situation.
  • Identify barriers to learning and take appropriate action within or outside of the learning situation, which includes dealing with problems of absenteeism and dropout. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define own role, as an ETD practitioner, in learner support. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Distinction between counselling (empathy, information, referral) as opposed to directive advice is fully explained. 

    ASSESSMENT CRITERION 2 
    2. Learners' right to ask for or receive extra-curricular support is acknowledged. 

    ASSESSMENT CRITERION 3 
    3. Learners' right to confidentiality is acknowledged. 

    ASSESSMENT CRITERION 4 
    4. Own role is defined in terms of existing skills and qualifications.
    (e.g. A health worker undertaking this ETD qualification may reasonably offer advice on health issues.) 

    SPECIFIC OUTCOME 2 
    Recognise learners who have special needs. 
    OUTCOME RANGE 
    Special needs are identified as:
  • Physical disability such as sight or hearing impairment; impairment of movement or motor skills; Learning disability as a cause of impaired performance in writing, reading, spelling, numeracy ability.
  • Personal problems such as substance abuse, obvious emotional distress or health problems. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Instances when a learner's inability to match the performance of peers may be due to a learning or physical disability, are recognised. 

    ASSESSMENT CRITERION 2 
    2. Implications of the learning or physical disability for an individual's learning, are identified. 

    ASSESSMENT CRITERION 3 
    3. Eyesight problems are identified, using a simple sight test. 

    ASSESSMENT CRITERION 4 
    4. Instances when a learner's inability to match the performance of peers may be due to a personal problem or barrier, are recognised. 
    ASSESSMENT CRITERION RANGE 
    Personal problems or barriers include both situational and attitudinal barriers, e.g. substance abuse, obvious emotional distress, poor health, lack of self-confidence.
     

    ASSESSMENT CRITERION 5 
    5. Need for intervention by someone other than the educator involved, is identified. 

    SPECIFIC OUTCOME 3 
    Discuss with learner the need for further intervention. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Discussion is conducted in a manner which is sensitive, supportive, non-judgemental and confidential. 

    ASSESSMENT CRITERION 2 
    2. Issue of how the disability or problem may affect learning is included in the discussion. 

    ASSESSMENT CRITERION 3 
    3. Need for positive interventions, such as testing and referrals, is discussed. 

    ASSESSMENT CRITERION 4 
    4. Learner is involved in joint decision-making concerning referrals. 

    ASSESSMENT CRITERION 5 
    5. Advice is in the form of support, information and referral, rather than direct advice or instruction. 

    SPECIFIC OUTCOME 4 
    Refer learner for further intervention. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Person or agency to whom the learner should be referred, is identified. 

    ASSESSMENT CRITERION 2 
    2. Coherent reasons for referral are presented to the relevant person. 
    ASSESSMENT CRITERION RANGE 
    Reporting should include samples of work which caused concern; description of difficulties encountered in the learning situation, e.g. access for wheelchairs, identified personal problems.
     

    ASSESSMENT CRITERION 3 
    3. Adequate information on the referral is provided to the learner in order to reduce anxiety.
    (e.g. address, time, nature of referral, people involved) 

    SPECIFIC OUTCOME 5 
    Implement strategies to assist learner. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Willingness to help the affected learner to learn is demonstrated. 

    ASSESSMENT CRITERION 2 
    2. Learning environment is organised to alleviate difficulties.
    (e.g. seating learner closer to the front, negotiating help from other learners) 

    ASSESSMENT CRITERION 3 
    3. Recommendations from testing or referral agency are implemented. 

    ASSESSMENT CRITERION 4 
    4. Progress and reasons for progress or non-progress are recorded and learner has access to these at all times. 

    ASSESSMENT CRITERION 5 
    5. Recognise when own interventions are not succeeding and refer timeously to relevant person for discussion. 

    ASSESSMENT CRITERION 6 
    6. Success/failure of recommendations is reported to the relevant authority. 
    ASSESSMENT CRITERION RANGE 
    Report should include areas in which the programme was successful or was not successful.
     

    ASSESSMENT CRITERION 7 
    7. Learner's progress and the intervention strategy are re-assessed at regular intervals agreed to by the learner and practitioner 

    SPECIFIC OUTCOME 6 
    Investigate and respond to absenteeism and drop-out. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Unusual incidents of absenteeism or drop out of learners are identified and investigated. 
    ASSESSMENT CRITERION RANGE 
    The investigation may include, but is not limited to group discussions with learners, visiting or telephoning learners, questioning friends or relatives, consulting other development agents in area.
     

    ASSESSMENT CRITERION 2 
    2. Plausible reasons for absenteeism and dropout are presented and analysed. 
    ASSESSMENT CRITERION RANGE 
    The analysis indicates whether the barriers to attendance are motivational or situational and whether responses lie within or outside the learning programme.
     

    ASSESSMENT CRITERION 3 
    3. Strategies or solutions, which are consistent with feedback received, are proposed.
    (e.g. changing class times, negotiating changes with employers and trade unions, changing own facilitation style or approach) 

    ASSESSMENT CRITERION 4 
    4. Support for the proposed strategy is sought from relevant people or agencies in the local context.
    (e.g. consultation with employers, trade unions, transport providers, local councillors) 



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display responsible decisions made using critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's actions responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding of the world as a set of related system by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contributing to the full personal development of each learner and the social and economic development of the society at large. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard aims to be in line with the White Paper on learners with special needs, which requires that all ETD qualifications acknowledge learners with special needs.
    It also aims to ensure extra-curricular support for learners.

    1) This standard is aimed at facilitating an initial, restricted, sympathetic and confidential response to problems of learners in the form of a referral. It must be emphasised that ETD practitioners should never be encouraged to function as psychologists.

    2) The practitioner is expected to show sensitivity to particular cultural norms and practices so that these are not confused with learning difficulties.

    3) At level 5, a practitioner is not expected to design programmes for special needs. Knowledge of the relevant person within the learning organisation, or of relevant local resources is therefore required.

    There is some overlap between this standard and unit standard in the level 4 qualification, 'Identify and respond to learners who have special needs'. However this standard is more complex and wide ranging.
    Most candidates will enter the level 5 qualification from a usual FETC, without having completed the level 4 standard.
    Providers of training to the minority of candidates who did complete the related level 4 standard (and qualification) can make adjustments when planning curricula to avoid duplication of material covered. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Core  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  ETDP SETA 
    Core  20483   National Higher Certificate: ABET Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-12-31  ETDP SETA 
    Fundamental  13740   Certificate: Occupation-directed Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2003-10-11  Was ETDP SETA until Last Date for Achievement 
    Elective  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  ETDP SETA 
    Elective  49277   National Diploma: Braille Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Abnah Academy (Pty) Ltd 
    2. Audit Campus 
    3. Cresco Consultants CC 
    4. Enjo Consultants 
    5. EXECUTIVE COACHING AND FACILITATION 
    6. Kele-Thabo Holdings 
    7. Kez Enterprises and Consulting (Pty) Ltd 
    8. Maccauvlei Learning Academy 
    9. Maluke Training Consultants 
    10. Motheo Training Institute Trust 
    11. Ndivuka Skills Development 
    12. Renaissance Training Services cc 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.