SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and respond to learners with special needs and barriers to learning 
SAQA US ID UNIT STANDARD TITLE
10294  Identify and respond to learners with special needs and barriers to learning 
ORIGINATOR
SGB ABET Educators 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this unit standard will be able to:
  • Identify learners who have special learning, counselling or health needs, refer these learners to relevant services and take appropriate action within the learning situation.
  • Identify barriers to learning and take appropriate action within or outside of the learning situation, which includes dealing with problems of absenteeism and dropout. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define own role, as an ETD practitioner, in learner support. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Distinction between counselling (empathy, information, referral) as opposed to directive advice is fully explained. 

    ASSESSMENT CRITERION 2 
    2. Learners' right to ask for or receive extra-curricular support is acknowledged. 

    ASSESSMENT CRITERION 3 
    3. Learners' right to confidentiality is acknowledged. 

    ASSESSMENT CRITERION 4 
    4. Own role is defined in terms of existing skills and qualifications.
    (e.g. A health worker undertaking this ETD qualification may reasonably offer advice on health issues.) 

    SPECIFIC OUTCOME 2 
    Recognise learners who have special needs. 
    OUTCOME RANGE 
    Special needs are identified as:
  • Physical disability such as sight or hearing impairment; impairment of movement or motor skills; Learning disability as a cause of impaired performance in writing, reading, spelling, numeracy ability.
  • Personal problems such as substance abuse, obvious emotional distress or health problems. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Instances when a learner's inability to match the performance of peers may be due to a learning or physical disability, are recognised. 

    ASSESSMENT CRITERION 2 
    2. Implications of the learning or physical disability for an individual's learning, are identified. 

    ASSESSMENT CRITERION 3 
    3. Eyesight problems are identified, using a simple sight test. 

    ASSESSMENT CRITERION 4 
    4. Instances when a learner's inability to match the performance of peers may be due to a personal problem or barrier, are recognised. 
    ASSESSMENT CRITERION RANGE 
    Personal problems or barriers include both situational and attitudinal barriers, e.g. substance abuse, obvious emotional distress, poor health, lack of self-confidence.
     

    ASSESSMENT CRITERION 5 
    5. Need for intervention by someone other than the educator involved, is identified. 

    SPECIFIC OUTCOME 3 
    Discuss with learner the need for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Discussion is conducted in a manner which is sensitive, supportive, non-judgemental and confidential. 

    ASSESSMENT CRITERION 2 
    2. Issue of how the disability or problem may affect learning is included in the discussion. 

    ASSESSMENT CRITERION 3 
    3. Need for positive interventions, such as testing and referrals, is discussed. 

    ASSESSMENT CRITERION 4 
    4. Learner is involved in joint decision-making concerning referrals. 

    ASSESSMENT CRITERION 5 
    5. Advice is in the form of support, information and referral, rather than direct advice or instruction. 

    SPECIFIC OUTCOME 4 
    Refer learner for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Person or agency to whom the learner should be referred, is identified. 

    ASSESSMENT CRITERION 2 
    2. Coherent reasons for referral are presented to the relevant person. 
    ASSESSMENT CRITERION RANGE 
    Reporting should include samples of work which caused concern; description of difficulties encountered in the learning situation, e.g. access for wheelchairs, identified personal problems.
     

    ASSESSMENT CRITERION 3 
    3. Adequate information on the referral is provided to the learner in order to reduce anxiety.
    (e.g. address, time, nature of referral, people involved) 

    SPECIFIC OUTCOME 5 
    Implement strategies to assist learner. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Willingness to help the affected learner to learn is demonstrated. 

    ASSESSMENT CRITERION 2 
    2. Learning environment is organised to alleviate difficulties.
    (e.g. seating learner closer to the front, negotiating help from other learners) 

    ASSESSMENT CRITERION 3 
    3. Recommendations from testing or referral agency are implemented. 

    ASSESSMENT CRITERION 4 
    4. Progress and reasons for progress or non-progress are recorded and learner has access to these at all times. 

    ASSESSMENT CRITERION 5 
    5. Recognise when own interventions are not succeeding and refer timeously to relevant person for discussion. 

    ASSESSMENT CRITERION 6 
    6. Success/failure of recommendations is reported to the relevant authority. 
    ASSESSMENT CRITERION RANGE 
    Report should include areas in which the programme was successful or was not successful.
     

    ASSESSMENT CRITERION 7 
    7. Learner's progress and the intervention strategy are re-assessed at regular intervals agreed to by the learner and practitioner 

    SPECIFIC OUTCOME 6 
    Investigate and respond to absenteeism and drop-out. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Unusual incidents of absenteeism or drop out of learners are identified and investigated. 
    ASSESSMENT CRITERION RANGE 
    The investigation may include, but is not limited to group discussions with learners, visiting or telephoning learners, questioning friends or relatives, consulting other development agents in area.
     

    ASSESSMENT CRITERION 2 
    2. Plausible reasons for absenteeism and dropout are presented and analysed. 
    ASSESSMENT CRITERION RANGE 
    The analysis indicates whether the barriers to attendance are motivational or situational and whether responses lie within or outside the learning programme.
     

    ASSESSMENT CRITERION 3 
    3. Strategies or solutions, which are consistent with feedback received, are proposed.
    (e.g. changing class times, negotiating changes with employers and trade unions, changing own facilitation style or approach) 

    ASSESSMENT CRITERION 4 
    4. Support for the proposed strategy is sought from relevant people or agencies in the local context.
    (e.g. consultation with employers, trade unions, transport providers, local councillors) 



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display responsible decisions made using critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's actions responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding of the world as a set of related system by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contributing to the full personal development of each learner and the social and economic development of the society at large. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard aims to be in line with the White Paper on learners with special needs, which requires that all ETD qualifications acknowledge learners with special needs.
    It also aims to ensure extra-curricular support for learners.

    1) This standard is aimed at facilitating an initial, restricted, sympathetic and confidential response to problems of learners in the form of a referral. It must be emphasised that ETD practitioners should never be encouraged to function as psychologists.

    2) The practitioner is expected to show sensitivity to particular cultural norms and practices so that these are not confused with learning difficulties.

    3) At level 5, a practitioner is not expected to design programmes for special needs. Knowledge of the relevant person within the learning organisation, or of relevant local resources is therefore required.

    There is some overlap between this standard and unit standard in the level 4 qualification, 'Identify and respond to learners who have special needs'. However this standard is more complex and wide ranging.
    Most candidates will enter the level 5 qualification from a usual FETC, without having completed the level 4 standard.
    Providers of training to the minority of candidates who did complete the related level 4 standard (and qualification) can make adjustments when planning curricula to avoid duplication of material covered. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20483   National Higher Certificate: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  ETDP SETA 
    Fundamental  13740   Certificate: Occupation-directed Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2003-10-11  Was ETDP SETA until Last Date for Achievement 
    Elective  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  49277   National Diploma: Braille Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Abinet Training and Development 
    4. ABM COLLEGE SA (PTY) LTD 
    5. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    6. Academy Training Group 
    7. Accreditation & Training Services 
    8. Acorser Corporate & Business Consulting t/a Acorser Academy 
    9. Advantage Training Services cc 
    10. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    11. African Learing and Development Academy for Adults ALDAA 
    12. African Learning & Development Academy (Pty) Ltd (ALDA) 
    13. Aldabri 106 Institute for Quality (Pty) Ltd 
    14. Amaqamu Project Management and Consulting 
    15. Amogelang Marketing and Training 
    16. Amyoli Consulting 
    17. AQUARIUS SKILLS SOLUTION 
    18. ASORIP NPC 
    19. Assessment and Entrepreneurship Centre 
    20. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    21. ATS Institute 
    22. Aubrey Nyiko Business Enterprise cc 
    23. Audit Campus 
    24. Ayoba Training Institute (Pty)Ltd 
    25. Azanian Community Development Pty Ltd 
    26. B T Group of Companies Pty Ltd 
    27. Basadi Africa Management 
    28. Bohlali Provider Support 
    29. BOLAND COLLEGE 
    30. Bonang Training & Development 
    31. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    32. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    33. Brain Boosters Business Education (PTY) LTD 
    34. Brainwave Projects 1997 CC 
    35. Breakeven 59(PTY) Ltd 
    36. Bull's Business and Skills Training Institute 
    37. Business Development Unit (PTY)Ltd 
    38. Business Intelligence Trading 48 (PTY) LTD 
    39. Cale Developments 
    40. Caversham Education Institute 
    41. Chartall Business College 
    42. Children's Disability Training Centre 
    43. Colleen Osorio Skills Development Consultancy cc 
    44. College of Cape Town - Athlone Campus 
    45. Compass Academy of Learning 
    46. CORE TRAINING INTERNATIONAL 
    47. Corporate Safety Training Academy PTY Ltd 
    48. CURMO Designs (Pty) Ltd Co 
    49. D M Management and Consulting 
    50. Dabulamanzi & Njabulo Ndaba Consulting cc 
    51. Dee s Training PTY LTD 
    52. Diligence Defined Projects PTY Ltd t/a Deligence Defined 
    53. Directflo 
    54. Divine Inspiration Trading 704 PTY Ltd 
    55. DM Training Consultants 
    56. Dru A Professional Further Education and Training College DAPFETC PT 
    57. Dynamic Safety Solutions 
    58. Early Learning Foundation Montessori Teacher Training 
    59. EDU-Bless College 
    60. Edu-Build Institute 
    61. EDUCATION AND DEVELOPMENT FOUNDATION ASSOCIATION INC 
    62. Education and Training Unit 
    63. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    64. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    65. Emergence Learning Academy (Pty) Ltd 
    66. Employmax 
    67. Enjo Consultants (Pty) Ltd 
    68. Environment and Language Education Trust 
    69. EXECUTIVE COACHING AND FACILITATION 
    70. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    71. Faranang Business and Training Solutions PTY(LTD) 
    72. FLAVIUS MAREKA FET COLLEGE 
    73. Fourways Private College 
    74. FURNITURE WORLD TRAINING CENTRE 
    75. Future Discovery Training Academy CC 
    76. Future Performance Training and Development 
    77. Gert Sibande Public FET College - Central Office 
    78. Goldfields TVET College 
    79. Gotsec Skills Training 
    80. Grassroots Adult Education and Training Trust 
    81. Guru Group of Learning (Pty) Ltd 
    82. GWALA TRAINING SERVICES 
    83. HDPSA 
    84. Headspace Consulting (PTY) Ltd 
    85. HEART Solutions 
    86. Hlengana Sibiya Training and Associates cc 
    87. HLOSI SECURITY SOLUTIONS 
    88. HLUVUKA TRAINING AND CONSULTING 
    89. HOPE ACADEMIC AND SKILL CENTRE 
    90. HRD Performance Consultants 
    91. ICM t/a Institute for Career Management 
    92. Igugu Training and Investments 
    93. Infomage Pty Ltd 
    94. INGWE FET COLLEGE 
    95. Inkwazi Learning Network 
    96. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    97. Institute of Professional Studies and Services 
    98. INTERNATIONAL HOSPITALITY INSTITUTE 
    99. Isamon Vocational College of Excellence Pty Ltd 
    100. Isibani Skills Academy 
    101. Isibani Soluntu Development Trust 
    102. Itireleng Bokamoso Trading Development Services and Associates 
    103. IYAM Investments (Pty) Ltd 
    104. Karabo Info Centre and Trading 
    105. Katiso-kuno Consulting 
    106. Keetileafrika Training Institute 
    107. Kenako Jwale Skills Development and Training Centre 
    108. Kgaka Kgolo Institute (Pty) Ltd 
    109. Kgang-Kgolo Consulting 
    110. Khaas Training Academy 
    111. Khoali Group of Companies (Pty) Ltd 
    112. Khululeka Community Education Centre 
    113. Kids Academy 
    114. KITSO TRAINING AND DEVELOPMENT 
    115. Klein Karoo Resource Centre 
    116. Learnership Support Systems (Pty) Ltd 
    117. Learning Performance Link 
    118. Lebzatainment Foundation NPC 
    119. Leronsa Trading Enterprise 
    120. Li Lichule Trading cc 
    121. Loago Business Consulting 
    122. M3i Skills Development 
    123. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    124. Marematlou Training Institute 
    125. MASAKANE TRUST 
    126. MATHS CENTRE INCORPORATING SCIENCES 
    127. Matimba Management and Labour cc 
    128. Mawethu Training 
    129. MENTORNET (PTY) LTD 
    130. Metro Minds 
    131. MI Learning & Development Consultancy 
    132. MIET Africa 
    133. Mochochonono Training Solutions cc 
    134. Montessori Teacher Training Centre South Africa 
    135. Motheo Training Institute Trust 
    136. Mtk Corporation Solutions 
    137. MWG Logistical Services 
    138. Ndwamato Training Solutions PTY LTD 
    139. Ndzalama Training 
    140. Neolebongi Trading Enterprise 
    141. Nero Training Consultants cc 
    142. Netgrow Training Solutions 
    143. Networx for Career Development 
    144. Next Step Academy (Pty) Ltd 
    145. NKANGALA TVET COLLEGE 
    146. Nkosi AM Pty Ltd 
    147. Nomagwanishe Investments cc 
    148. Northern Cape Urban College: Kimberley Campus 
    149. Northlink College 
    150. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    151. Ntevho-Ketso Training and Recruitement Consultancy cc 
    152. NTI College 
    153. Ntsangalala Business Enterprise 
    154. Nyelati Trading Enterprise 
    155. OMNI HR CONSULTING PTY LTD 
    156. Opehst Trading 
    157. OPELONG BUSINESS INSTITUTE (PT 
    158. Orbit FET College - Central Office 
    159. Pachi Global Foundation 
    160. Paradise Skills Development 
    161. PC Educational Holdings Pty Ltd 
    162. Petra institute of Development (PTY) Ltd 
    163. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    164. Pineridge Training Centre 
    165. Pitt Institute T/A Imithombo Institute 
    166. PMA Holding (Pty) Ltd 
    167. PND Academy of Learning cc 
    168. PNJ TRAINING ACADEMY NPC 
    169. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    170. Pro-Ed Training 
    171. Professional Development and Training Institute (Pty) Ltd 
    172. Project Literacy 
    173. QPD CONSULTANTS 
    174. Reflections Development Institute 
    175. Regenesys Management (Pty) Ltd 
    176. Resonance Institute of Learning 
    177. Retshetse Training Project 
    178. Revo Quest Consulting 
    179. Rhodes University 
    180. S A Skills Solutions (Pty) Ltd 
    181. Saint Colonel Graduate Institute (PTY) Ltd 
    182. SANTS College 
    183. Sebenzisanane Human Capital 
    184. SEOPOSENGOE TRAINING CONSULTANCY CC 
    185. SERITI INSTITUTE 
    186. Sigodi Development Services and Associates (SDS) cc 
    187. Sirius Training 
    188. Sisazi Consulting 
    189. Siyahluma Education Institute 
    190. SKILLS DYNAMICS AFRICA PTY LTD 
    191. South African Guide-Dogs Association for the Blind 
    192. South Cape Public FET College - George Campus 
    193. South West Gauteng Tvet College 
    194. Southern African Institute of Learning (SAIL) 
    195. SPS Consulting (Pty) Ltd 
    196. Sustainability Institute Trust 
    197. T Mabuya & Associates (Pty) Ltd 
    198. TEAM CONSULTANTS CC 
    199. Tembe Service Providers 
    200. Thabelanang t/a Thabelanang Trading Enterprise 
    201. Thasha Training and Consulting 
    202. The Brokers Learning Centre 
    203. The College of Modern Montessori 
    204. The Finishing College (Pty) Lt 
    205. The Institute of People Development 
    206. The Iscariota Group (Pty) Ltd 
    207. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    208. THE SKILLS FACTOR 
    209. Thembekile training consulting 
    210. Thobologo Training and Education Group (Pty) Ltd 
    211. Thuto Adult Centre 
    212. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    213. TMG Quality Services 
    214. Train 2 Teach (PTY) Ltd 
    215. Trainers Without Borders 
    216. Training Answers 
    217. Training Consultant and SD College 
    218. TSHEPANG EDUCARE TRUST 
    219. Tshepo Hope Consulting 
    220. Tshireletso Multi-skills and Training 
    221. TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD 
    222. Ubuntu Care and Development 
    223. Ulwazi Training & Development 
    224. Umzansi Educational Programs Centre 
    225. Unathi Training 
    226. Ungaphelamandla Consultancy Private College (PTY) LTD 
    227. UNIVERSAL COLLEGE OUTCOMES SA 
    228. University of Johannesburg 
    229. VERYCOOLIDEAS 
    230. Vicresco (Pty) Ltd 
    231. Vuselela TVET College 
    232. VUWA PROJECTS 
    233. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    234. Winston Academy 
    235. WonderKids Academy 
    236. World Wide Education Providers(Pty)Ltd 
    237. Zisukumele Training Academy (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.