SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path 
SAQA US ID UNIT STANDARD TITLE
114215  Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for Skills Development Facilitators, Supervisors, Team Leaders, Line Managers and people involved in Human Resource Management. The term business unit in this Unit Standard implies a small business, cost centre, section or department.

The qualifying learner is capable of:
  • Explaining the concept of mentoring.
  • Describing the characteristics of a good mentor.
  • Explaining the importance of knowledge in mentoring.
  • Applying the skills and techniques required of a mentor. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is ethics and the learner.
  • Interpersonal skills include, but are not limited to, active listening, interpretation of answers and non-verbal communication, and empathy. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the concept of mentoring. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of mentoring is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The difference between mentoring, coaching, counseling and training is explained and an indication is given of when each is appropriate. 

    ASSESSMENT CRITERION 3 
    3. The roles and responsibilities of the mentor and employee to be mentored are explained and an indication is given of the relationship between the two parties. 

    ASSESSMENT CRITERION 4 
    4. A written contract including a code of ethical conduct in the relationship is negotiated with a prospective employee to be mentored. 

    ASSESSMENT CRITERION 5 
    5. The boundaries in a mentorship contract are negotiated with reference to realistic, agreed goals. 

    SPECIFIC OUTCOME 2 
    Describe the characteristics of a good mentor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of communication in the mentoring process is explained and an indication is given of how communication skills can enhance or destroy the relationship. 

    ASSESSMENT CRITERION 2 
    2. The characteristics of a good mentor are identified based on personal experience and reflection. 

    ASSESSMENT CRITERION 3 
    3. Three different models of mentoring are explained and an indication is given of the one that is most appropriate in a specific environment. 

    ASSESSMENT CRITERION 4 
    4. The characteristics of a potential employee to be mentored are identified and matched for compatibility with own personality. 

    ASSESSMENT CRITERION 5 
    5. The consequences of a mismatch in the selection of mentor or employee to be mentored are identified with examples. 

    SPECIFIC OUTCOME 3 
    Explain the importance of knowledge in mentoring. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of relevant knowledge and experience in a mentoring situation is explained and an indication is given of why it is necessary to keep up to date. 

    ASSESSMENT CRITERION 2 
    2. Questions are asked to determine knowledge level in a specific situation. 

    ASSESSMENT CRITERION 3 
    3. Information required to fill knowledge gaps is accessed for a specific situation. 

    SPECIFIC OUTCOME 4 
    Apply the skills and techniques required of a mentor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Interpersonal communication skills required of a mentor are demonstrated for three different scenarios. 

    ASSESSMENT CRITERION 2 
    2. Relationships, dynamics and personality aspects in a situation are assessed using active listening and observation skills. 

    ASSESSMENT CRITERION 3 
    3. A plan to mentor an individual is developed with reference to goal setting, critical path schedule, continuous monitoring and review. 

    ASSESSMENT CRITERION 4 
    4. Feedback on an individual`s progress is provided in terms of measured objectives and the negotiated mentoring contract. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA , or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are capable of identifying and solving problems in which responses show that responsible decisions using critical and creative thinking have been made in developing a plan to mentor an individual. 

    UNIT STANDARD CCFO WORKING 
    Learners are capable of working effectively with others as a member of a team, group, organisation or community in identifying the knowledge, skills, values and attitudes needs of an employee needing mentoring, negotiating a mentorship contract and developing a plan for mentoring an individual. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are capable of collecting, organising and critically evaluating information in assessing an individual`s knowledge level and accessing information required to fill knowledge gaps. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are capable of communicating effectively mentoring an individual. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49092   Further Education and Training Certificate: Furniture Making  Level 4  NQF Level 04  Reregistered  2023-06-30  FPMSETA 
    Core  72050   Further Education and Training Certificate: Pharmacist Assistance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 
    Core  59409   National Certificate: Agricultural Extension  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  AgriSETA 
    Core  58802   National Diploma: Disability Employment Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SABPP 
    Elective  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  93996   Further Education and Training Certificate: Contact Centre Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50309   Further Education and Training Certificate: Environmental Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  79406   National Certificate: Maintenance Coordination  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  MERSETA 
    Elective  50245   National Certificate: Maintenance Coordination  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2010-11-11  TETA 
    Elective  50023   National Diploma: Legal Interpreting  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. A5 Competence Evolution 
    3. AAH Skills and Development 
    4. ABA Sebenzi 
    5. Abinet Training and Development 
    6. Academy of Management and Entrepreneurial Excellence 
    7. Academy of York Pty Ltd 
    8. Advantage Training Services cc 
    9. African Global Skills Academy Pty Ltd 
    10. Afro Fleet (Pty) Ltd 
    11. Akane Training Academy 
    12. Alcari Learning Centre (Pty) Ltd 
    13. Algoa Bus Company 
    14. All-in-one Driving Academy 
    15. AMA Training Skills Devleopment Centre 
    16. Amaqamu Project Management and Consulting 
    17. Andebe Training and Skills Development 
    18. Aobokoe-Thuto Management Solutions (Pty) Ltd 
    19. Asiphokuhle Training and Research Institute 
    20. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    21. Assured Vocational Skills Institute (Pty) Ltd 
    22. Atlegang Training Consulting 
    23. Aubrey Nyiko Business Enterprise cc 
    24. AVAX SA 481 CC. T/A Mandisa Development Services 
    25. Babina Tlou Trading and Projects 001 
    26. BANTUBANYE INVESTMENTS 
    27. Bantubanye Skills 
    28. Basimodi Training and Projects 
    29. Bev Short Training Consultants 
    30. Bikologix Projects 
    31. BPK Trading and Project 
    32. BRC Solutions (Pty) Ltd 
    33. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    34. Bumbene Safety Consultants (Pty) Ltd 
    35. Buscor 
    36. Camblish Training Institute (Pty) Ltd 
    37. Capricorn TVET College 
    38. CHAMDOR DRIVER TRAINING CC 
    39. CKP Development Agency (Pty) Ltd. 
    40. Compass Academy of Learning 
    41. Contra-lit ( Community Empowerment Trainers & Adult Literacy 
    42. Creative Minds Skills Development and Training 
    43. CTC College(PTY) LTD. 
    44. D M Management and Consulting 
    45. De Vries Management & Training Services cc 
    46. Dees Driver Training Centre 
    47. DIONYSUS SKILLS DEVELOPMENT INITIATIVE PTY LTD 
    48. Ditirelo Skills Development Services 
    49. Ditlou Solutions 
    50. Dr M Investments 
    51. Driving Sense 
    52. DRM Skills Academy 
    53. Dynamic Institute of Training S.A 
    54. Eastcoast Boards cc 
    55. Ebotse Development and Training Centre 
    56. Eden Training Academy 
    57. Educon Training and Development PTY LTD 
    58. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    59. EJW Financial Services (Pty) Ltd 
    60. Elimofo Trading& Projects 
    61. Emergence Learning Academy (Pty) Ltd 
    62. Empire Conferencing and Training 
    63. Enjo Consultants 
    64. Eskilz College (Pty) Ltd 
    65. Evaflex 
    66. EXECUTIVE COACHING AND FACILITATION 
    67. Faisit (Pty) Ltd 
    68. Flomotion cc 
    69. FURNITURE WORLD TRAINING CENTRE 
    70. Future Discovery Training Academy CC 
    71. Gauteng City College 
    72. Go Factory Training Academy 
    73. Golden Arrow Bus Services_pty Ltd 
    74. Growth Management Consulting 
    75. HAGGIE STEEL WIRE ROPE (MEMBER OF SCAW METALS GROUP) (Cleveland) 
    76. HDM PRODUCTIONS - HIGHVELD DIGITAL MULTI-MEDIA PRODUCTIONS CC 
    77. He and She Driver Training Centre 
    78. Hoseah Training and Manufacturing NPC 
    79. Icando 
    80. Ikaheng HR Solutions Pty Ltd 
    81. Ikamva Lisezandleni Zethu 
    82. Ikamvelihle Youth Development (Pty) Ltd 
    83. IMSIMBI TRAINING PTY LTD 
    84. Inafrica General Trading Pty LTD 
    85. Inkaba Human Capital Solutions 
    86. Inkqubela Consultants 
    87. Inkwazi Learning Network 
    88. Inkwenkwezi Private Community College & Skills Development 
    89. Intelligo Solutions Pty (Ltd) 
    90. Interlink Technical Training 
    91. Invuya Institute of Learning (Pty) Ltd 
    92. IQ Skills Academy (PTY) LTD. 
    93. Jonglad Trading Enterprise 
    94. Josmap Training Institute 
    95. Joyboy Designs 
    96. JPM & Associates 
    97. KALIDEEN MANAGEMENT SERVICES 
    98. KDS Centre for Skills Development and Training Pty Ltd 
    99. Kgolo Institute 
    100. Kitso Bokamoso Training Solution 
    101. Kuyakhula Development Initiatives 
    102. KZN Taxi and Commuter Corporation NPC 
    103. La Gratitude Academy 
    104. Learncorp 
    105. Learnership Support Systems (Pty) Ltd 
    106. Learning Performance Link 
    107. LEEUWKOP CORRECTIONAL SERVICES 
    108. Leronsa Trading Enterprise 
    109. License to Skill cc 
    110. Longata Consultant 
    111. Lungile Mchunu Consultancy (Pty) Ltd 
    112. Lwaze Lwanda General Traders CC 
    113. M3i Skills Development 
    114. MACCAUVLEI LEARNING ACADEMYPTY LTD 
    115. Makaota Training Consultants 
    116. Makwedeng Training 
    117. Mamuhle Academy 
    118. Mangalani Business Enterprises 
    119. Marematlou Training Institute 
    120. Masakhane Further Education and Training 
    121. Masifunde Training Centre (Pty) Ltd 
    122. Mentoring 4 Success (Pty) Ltd 
    123. MENTORNET (PTY) LTD 
    124. Mimosa Business Consultants 
    125. Mission Point Consulting 
    126. MML Consulting CC. 
    127. Mnambithi TVET College 
    128. Mohloboli Trading and Projects 
    129. Mondo Skills and services providers 
    130. MORENTHO INSTITUTE SA 
    131. Motheo TVET College (Hill Side Campus) 
    132. Ndikho Ndinani Protection (Pty) Ltd 
    133. Nelson Mandela University 
    134. Nemalale Eagles Consultancy CC 
    135. Neolebongi Trading Enterprise 
    136. Networx for Career Development 
    137. Nhlahle Development Agency 
    138. NJ & L Trading Enterprise CC. 
    139. NokushoM Consultancy & Trading (Pty) Ltd 
    140. Northern Cape Rural TVET College 
    141. Northlink College 
    142. NOSA LOGISTICS PTY LTD 
    143. NS Global Academy 
    144. Ntevho-Ketso Training and Recruitement Consultancy cc 
    145. NTI College 
    146. Ntsoaki Driving School 
    147. Ntuthuko Projects & Services 
    148. O'Keeffe & Swartz Consultants (Pty) Ltd 
    149. Octomate (Pty) Ltd 
    150. Outsurance Insurance Company Ltd 
    151. Pal Passenger Bus Services 
    152. PEAKFORD MANAGEMENT CONSULTING 
    153. Petra institute of Development (PTY) Ltd 
    154. PMA Holding (Pty) Ltd 
    155. PMA Holdings (PTY ) LTD. 
    156. PND Academy of Learning cc 
    157. Power Rush Trading 170 CC. 
    158. Precision skills development and training 
    159. Pro Driver Training (Pty) Ltd 
    160. Production Management Institute of Southern Africa (PMI) 
    161. Production Management Institute of Southern Africa - Durban 
    162. PUTCO Pty Ltd 
    163. PWI CORPORATE TRAINING PTY LTD 
    164. QPD CONSULTANTS 
    165. Quantum Leap College Pty Ltd 
    166. Quick Leap Investment 
    167. RCH Investments (Pty) Ltd 
    168. Resonance Institute of Learning 
    169. Ripple Effect 4 (Pty) Ltd 
    170. RJM Educational Consulting (Pty) Ltd 
    171. Royal Impression Academy 
    172. S-Squared Training Solutions Pty Ltd 
    173. Safe and Eco Driving Pty Ltd 
    174. Safe Heavens Properties (Pty) Ltd 
    175. SAKHISISIZWE PROJECTS 
    176. Seanapyane Resources (Pty) Ltd 
    177. Sekhukhune FET College - Central Office 
    178. Senelo Trading CC 
    179. Siljeur Training Academy 
    180. SIYANQOBA SEMINARS 
    181. SIZA NESU TRAINING AND DEVELOPMENT 
    182. SKILLS DYNAMICS AFRICA PTY LTD 
    183. Skills Priority 
    184. Sogwa Solutions (Pty) Ltd 
    185. South African ABET Development Agency SAADA 
    186. South West Gauteng Tvet College 
    187. Southern African Institute of Learning (SAIL) 
    188. Spring Forest Trading 578 CC 
    189. SPS Consulting (Pty) Ltd 
    190. Starplex 489 cc 
    191. SVA Training 
    192. Talent Emporium Academy (PTY) Ltd 
    193. THABO Training and Services 
    194. Thando Consulting Services 
    195. The Beneficiation Academy 
    196. The BLV Coaching 
    197. The Crimson CO CC. 
    198. The Early Care Foundation 
    199. The East London Institute for Leadership Advancement & Development 
    200. The Furniture Technology Centre (Johannesburg) 
    201. THE FURNITURE TECHNOLOGY CENTRE - CAPE TOWN 
    202. The Furniture Technology Centre - KwaMashu 
    203. The Institute of Health Risk Managers (Pty) Ltd 
    204. The Iscariota Group (Pty) Ltd 
    205. The League of friends of the blind (LOFOB) 
    206. The Skills Authority 
    207. Thobologo Training and Education Group (Pty) Ltd 
    208. Thubelihle Graduate Institute 
    209. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    210. Tirhani SkillsTraining Pty Ltd 
    211. TLD Consulting 
    212. Tovani Traiding 299 
    213. Tradesman Consulting and Training Solutions 
    214. Transvaal Training 
    215. True Reflection Training and Development cc 
    216. Tshepang Consulting & Project 
    217. Tshianzi Development 
    218. Tshwane Training Institute (PTY) LTD. 
    219. Twasa 
    220. UKWAKHILE TRAINING 
    221. Umfolozi FET College 
    222. Umqondo Consultancy 
    223. University of Johannesburg 
    224. University of Venda 
    225. VEB CELE & Associates (Pty) Ltd 
    226. Vhonisani Training Academy & Projects 
    227. Vhutshilo Health And Training Organisation 
    228. Vicmat Consultants 
    229. VUTLHARI BYA DZONGA CONSULTANTS (PTY) LTD 
    230. XL AT Consulting CC 
    231. Ya Hina Management Consulting and projects 
    232. Yes We Can Consulting Pty Ltd 
    233. Youth for Survival NPO 
    234. Zisukumele Training Academy (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.