SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path 
SAQA US ID UNIT STANDARD TITLE
114215  Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for Skills Development Facilitators, Supervisors, Team Leaders, Line Managers and people involved in Human Resource Management. The term business unit in this Unit Standard implies a small business, cost centre, section or department.

The qualifying learner is capable of:
  • Explaining the concept of mentoring.
  • Describing the characteristics of a good mentor.
  • Explaining the importance of knowledge in mentoring.
  • Applying the skills and techniques required of a mentor. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is ethics and the learner.
  • Interpersonal skills include, but are not limited to, active listening, interpretation of answers and non-verbal communication, and empathy. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the concept of mentoring. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of mentoring is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The difference between mentoring, coaching, counseling and training is explained and an indication is given of when each is appropriate. 

    ASSESSMENT CRITERION 3 
    3. The roles and responsibilities of the mentor and employee to be mentored are explained and an indication is given of the relationship between the two parties. 

    ASSESSMENT CRITERION 4 
    4. A written contract including a code of ethical conduct in the relationship is negotiated with a prospective employee to be mentored. 

    ASSESSMENT CRITERION 5 
    5. The boundaries in a mentorship contract are negotiated with reference to realistic, agreed goals. 

    SPECIFIC OUTCOME 2 
    Describe the characteristics of a good mentor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of communication in the mentoring process is explained and an indication is given of how communication skills can enhance or destroy the relationship. 

    ASSESSMENT CRITERION 2 
    2. The characteristics of a good mentor are identified based on personal experience and reflection. 

    ASSESSMENT CRITERION 3 
    3. Three different models of mentoring are explained and an indication is given of the one that is most appropriate in a specific environment. 

    ASSESSMENT CRITERION 4 
    4. The characteristics of a potential employee to be mentored are identified and matched for compatibility with own personality. 

    ASSESSMENT CRITERION 5 
    5. The consequences of a mismatch in the selection of mentor or employee to be mentored are identified with examples. 

    SPECIFIC OUTCOME 3 
    Explain the importance of knowledge in mentoring. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The importance of relevant knowledge and experience in a mentoring situation is explained and an indication is given of why it is necessary to keep up to date. 

    ASSESSMENT CRITERION 2 
    2. Questions are asked to determine knowledge level in a specific situation. 

    ASSESSMENT CRITERION 3 
    3. Information required to fill knowledge gaps is accessed for a specific situation. 

    SPECIFIC OUTCOME 4 
    Apply the skills and techniques required of a mentor. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Interpersonal communication skills required of a mentor are demonstrated for three different scenarios. 

    ASSESSMENT CRITERION 2 
    2. Relationships, dynamics and personality aspects in a situation are assessed using active listening and observation skills. 

    ASSESSMENT CRITERION 3 
    3. A plan to mentor an individual is developed with reference to goal setting, critical path schedule, continuous monitoring and review. 

    ASSESSMENT CRITERION 4 
    4. Feedback on an individual`s progress is provided in terms of measured objectives and the negotiated mentoring contract. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA , or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are capable of identifying and solving problems in which responses show that responsible decisions using critical and creative thinking have been made in developing a plan to mentor an individual. 

    UNIT STANDARD CCFO WORKING 
    Learners are capable of working effectively with others as a member of a team, group, organisation or community in identifying the knowledge, skills, values and attitudes needs of an employee needing mentoring, negotiating a mentorship contract and developing a plan for mentoring an individual. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are capable of collecting, organising and critically evaluating information in assessing an individual`s knowledge level and accessing information required to fill knowledge gaps. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are capable of communicating effectively mentoring an individual. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49092   Further Education and Training Certificate: Furniture Making  Level 4  NQF Level 04  Reregistered  2023-06-30  FPMSETA 
    Core  72050   Further Education and Training Certificate: Pharmacist Assistance  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 
    Core  59409   National Certificate: Agricultural Extension  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  AgriSETA 
    Core  58802   National Diploma: Disability Employment Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SABPP 
    Elective  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  93996   Further Education and Training Certificate: Contact Centre Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50309   Further Education and Training Certificate: Environmental Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  79406   National Certificate: Maintenance Coordination  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  MERSETA 
    Elective  50245   National Certificate: Maintenance Coordination  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2010-11-11  TETA 
    Elective  50023   National Diploma: Legal Interpreting  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. AAH Skills and Development 
    3. ABA Sebenzi 
    4. Abinet Training and Development 
    5. Academy of Management and Entrepreneurial Excellence 
    6. Academy of York Pty Ltd 
    7. ACT SKILLS DEVELOPMENT 
    8. Adimire Operators Skills Training Centre 
    9. Advantage Training Services cc 
    10. Afro Fleet (Pty) Ltd 
    11. Akane Training Academy 
    12. Alcari Learning Centre (Pty) Ltd 
    13. Algoa Bus Company 
    14. All-in-one Driving Academy 
    15. Amaqamu Project Management and Consulting 
    16. Andebe Training and Skills Development 
    17. Aobokoe-Thuto Management Solutions (Pty) Ltd 
    18. Asiphepheni Training Services 
    19. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    20. Assured Vocational Skills Institute (Pty) Ltd 
    21. Athenam Consulting Pty Ltd 
    22. Atlegang Training Consulting 
    23. Aubrey Nyiko Business Enterprise cc 
    24. AVAX SA 481 CC. T/A Mandisa Development Services 
    25. Basimodi Training and Projects 
    26. Bev Short Training Consultants 
    27. Bikologix Projects 
    28. Biva Investments (Pty) Ltd 
    29. Blue Crane Skills Development 
    30. BOTJHABATSATSI TRAINING AND CONSULTING (Pty) Ltd 
    31. BPK Trading and Project 
    32. BRC Solutions (Pty) Ltd 
    33. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    34. Bumbene Safety Consultants (Pty) Ltd 
    35. Buscor 
    36. Camblish Training Institute (Pty) Ltd 
    37. Capricorn TVET College 
    38. Centre for Logistics Excellence (Pty) Ltd 
    39. CHAMDOR DRIVER TRAINING CC 
    40. CKP Development Agency (Pty) Ltd 
    41. Clearline Consulting Pty Ltd t/a LogTrain 
    42. Compass Academy of Learning 
    43. Contra-lit (Pty) Ltd 
    44. Creative Minds Skills Development and Training 
    45. CTC College(PTY) LTD. 
    46. D M Management and Consulting 
    47. De Vries Management & Training Services cc 
    48. Dees Driver Training Centre 
    49. DIONYSUS SKILLS DEVELOPMENT INITIATIVE PTY LTD 
    50. Ditirelo Skills Development Services 
    51. Dr M Investments 
    52. Driving Sense 
    53. DRM Skills Academy 
    54. Dynamic Institute of Training S.A 
    55. Eastcape Training Centre 
    56. Eastcoast Boards cc 
    57. Ebotse Development and Training Centre 
    58. Eden Training Academy 
    59. Educon Training and Development PTY LTD 
    60. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    61. EJW Financial Services (Pty) Ltd 
    62. Elimofo Trading& Projects 
    63. Emergence Learning Academy (Pty) Ltd 
    64. Empire Conferencing and Training 
    65. Enjo Consultants 
    66. Esayidi FET College - Central Office 
    67. Eskilz College (Pty) Ltd 
    68. Evaflex 
    69. EXECUTIVE COACHING AND FACILITATION 
    70. Faisit (Pty) Ltd 
    71. Faranang Business and Training Solutions PTY(LTD) 
    72. Flomotion cc 
    73. FURNITURE WORLD TRAINING CENTRE 
    74. Future Discovery Training Academy CC 
    75. GATYANA TRAINING ACADEMY 
    76. Gauteng City College 
    77. Gerotek Test Facilities 
    78. Global Safety Training & Skills Dev Standards 
    79. Global Star Trading (Pty) Ltd 
    80. Go Factory Training Academy 
    81. Golden Arrow Bus Services_pty Ltd 
    82. GREENRIM TRAINING PTY LTD 
    83. Growth Management Consulting 
    84. Halfway Service Station 
    85. He and She Driver Training Centre 
    86. HEIRS TRAINING AND DEVELOPMENT PTY LTD 
    87. HLUVUKA TRAINING AND CONSULTING 
    88. Hoseah Training and Manufacturing NPC 
    89. Ikaheng HR Services Pty Ltd 
    90. Ikamva Lisezandleni Zethu 
    91. Ikamvelihle Youth Development (Pty) Ltd 
    92. IKAMVELIHLE YOUTH DEVELOPMENT PROGRAMME 
    93. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    94. Ikwanda Customs Consultants CC 
    95. IMSIMBI TRAINING PTY LTD 
    96. Inafrica General Trading Pty LTD 
    97. Inkaba Human Capital Solutions 
    98. Inkqubela Consultants 
    99. Inkwazi Learning Network 
    100. Inkwenkwezi Private College & Skills Development cc 
    101. Inkwenkwezi Private Community College & Skills Development 
    102. Intelligo Solutions Pty (Ltd) 
    103. Inter-Coastal Business & Property Services cc 
    104. Interlink Technical Training 
    105. Invuya Institute of Learning (Pty) Ltd 
    106. Inyathi Visions 
    107. IQ Skills Academy (PTY) LTD. 
    108. Jonglad Trading Enterprise 
    109. Josmap Training Institute 
    110. Joyboy Designs 
    111. JPM & Associates 
    112. KALIDEEN MANAGEMENT SERVICES 
    113. KDS Centre for Skills Development and Training Pty Ltd 
    114. Khoali Group of Companies (Pty) Ltd 
    115. Khulani HR Consultancy (Pty) Ltd 
    116. Kitso Bokamoso Training Solution 
    117. Kutrix SA (Pty) Ltd 
    118. Kuyakhula Development Initiatives 
    119. KZN Taxi and Commuter Corporation NPC 
    120. La Gratitude Academy 
    121. Learncorp 
    122. Learnership Support Systems (Pty) Ltd 
    123. Learning Performance Link 
    124. LEEUWKOP CORRECTIONAL SERVICES 
    125. Legacy African Global Skills Academy Pty Ltd 
    126. Leronsa Trading Enterprise 
    127. Leverage Leadership 
    128. License to Skill cc 
    129. Little Treehouse Holdings (PTY) Ltd 
    130. Longata Consultant 
    131. Lwaze Lwanda General Traders CC 
    132. M3i Skills Development 
    133. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    134. MadibengGeneral Suppliers 
    135. Madidi Supply Chain Institute & Business Institute 
    136. Makaota Training Consultants 
    137. Makwedeng Training 
    138. Mamuhle Academy 
    139. Mangalani Business Enterprises 
    140. Marematlou Training Institute 
    141. Masakhane Further Education and Training 
    142. Meals on Wheels Community Services - South Africa 
    143. Mentoring 4 Success (Pty) Ltd 
    144. MENTORNET (PTY) LTD 
    145. Mimosa Business Consultants 
    146. MML Consulting CC. 
    147. Mnambithi TVET College 
    148. Mohloboli Trading and Projects 
    149. Mondo Skills and services providers 
    150. Motheo TVET College (Hill Side Campus) 
    151. MSC Education Holdings Pty Ltd 
    152. National School of Government (NSG) 
    153. Ndikho Ndinani Protection (Pty) Ltd 
    154. Nelson Mandela University 
    155. Neolebongi Trading Enterprise 
    156. Networx for Career Development 
    157. Nhlahle Development Agency 
    158. NJ & L Trading Enterprise CC. 
    159. NOMAKU TRADERS CC 
    160. Northern Cape Rural TVET College 
    161. Northlink College 
    162. NOSA LOGISTICS PTY LTD 
    163. Ntevho-Ketso Training and Recruitement Consultancy cc 
    164. NTI College 
    165. Ntsoaki Driving School 
    166. Ntuthuko Projects & Services 
    167. O Keeffe and Swartz Consultants (Pty) Ltd 
    168. Octomate (Pty) Ltd 
    169. Outsurance Insurance Company Ltd 
    170. Pal Passenger Bus Services 
    171. PAX PROJECTS 
    172. PEAKFORD MANAGEMENT CONSULTING 
    173. Petra institute of Development (PTY) Ltd 
    174. Phephani Learnerships cc 
    175. PI Company South Africa 
    176. PMA Holding (Pty) Ltd 
    177. PMA Holdings (PTY ) LTD. 
    178. PND Academy of Learning cc 
    179. Precision skills development and training 
    180. Pro Driver Training (Pty) Ltd 
    181. Production Management Institute of Southern Africa (PMI) 
    182. Production Management Institute of Southern Africa - Durban 
    183. PROSPEN AFRICA 
    184. PUTCO Limited 
    185. PUTCO Pty Ltd 
    186. PWI CORPORATE TRAINING PTY LTD 
    187. QPD CONSULTANTS 
    188. Quantum Leap College Pty Ltd 
    189. Quick Leap Investment 
    190. RCH Investments (Pty) Ltd 
    191. Resonance Institute of Learning 
    192. Ripple Effect 4 (Pty) Ltd 
    193. RJM Educational Consulting (Pty) Ltd 
    194. Royal Impression Academy 
    195. S-Squared Training Solutions (Pty) Ltd 
    196. S-Squared Training Solutions Pty Ltd 
    197. SA Campus 
    198. Safe and Eco Driving Pty Ltd 
    199. Safe Heavens Properties (Pty) Ltd 
    200. SAKHISISIZWE PROJECTS 
    201. SC Training 
    202. Seanapyane Resources (Pty) Ltd 
    203. Sediba Sabasadi Skills Training Academy (Pty) Ltd 
    204. Segaole Driving School 
    205. Sekhukhune FET College - Central Office 
    206. Senelo Trading CC 
    207. Seoposengoe Training Consultant 
    208. Service Corps T/A Works Training School (ELANDSFONTEIN) (TP) 
    209. Siljeur Training Academy 
    210. SIMS KHULA TRAINING SKILLS DEVELOPMENT 
    211. SIYANQOBA SEMINARS 
    212. SIZA NESU TRAINING AND DEVELOPMENT 
    213. Skills Development Professionals (Pty) Ltd 
    214. SKILLS DYNAMICS AFRICA PTY LTD 
    215. Skills Priority 
    216. Sogwa Solutions (Pty) Ltd 
    217. South African ABET Development Agency SAADA 
    218. South African Transport Centre of Excellence 
    219. South West Gauteng Tvet College 
    220. Southern African Institute of Learning (SAIL) 
    221. SPINA Consultancy cc Cape Town 
    222. Spring Forest Trading 578 CC 
    223. SPS Consulting (Pty) Ltd 
    224. Starplex 489 cc 
    225. SVA Training 
    226. Talent Emporium Academy (PTY) Ltd 
    227. THABO Training and Services 
    228. Thando Consulting Services 
    229. The Beneficiation Academy 
    230. The BLV Coaching 
    231. The Crimson CO CC. 
    232. The Early Care Foundation 
    233. The East London Institute for Leadership Advancement & Development 
    234. The Furniture Technology Centre (Johannesburg) 
    235. THE FURNITURE TECHNOLOGY CENTRE - CAPE TOWN 
    236. The Furniture Technology Centre - KwaMashu 
    237. The Graduate Institute of Financial Sciences (Pty) Ltd 
    238. The Institute of Health Risk Managers (Pty) Ltd 
    239. The Iscariota Group (Pty) Ltd 
    240. The League of friends of the blind (LOFOB) 
    241. The Skills Authority 
    242. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    243. Thobologo Training and Education Group (Pty) Ltd 
    244. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    245. Thwala Training Services (Pty) Ltd 
    246. Tirhani SkillsTraining Pty Ltd 
    247. TLD Consulting 
    248. Tovani Traiding 299 
    249. Transvaal Training 
    250. True Reflection Training and Development cc 
    251. Tshepang Consulting & Project 
    252. Tshianzi Development 
    253. Tshwane Training Institute (PTY) LTD. 
    254. Twasa 
    255. UKWAKHILE TRAINING 
    256. Umfolozi FET College 
    257. Umfolozi FET College - Central Office 
    258. Umqondo Consultancy 
    259. University of Johannesburg 
    260. University of Venda 
    261. VEB CELE & Associates (Pty) Ltd 
    262. Vhonisani Training Academy & Projects 
    263. Vicmat Consultants 
    264. VSL General Trading CC 
    265. VUTLHARI BYA DZONGA CONSULTANTS (PTY) LTD 
    266. XL AT Consulting CC 
    267. Yimenenhle Holdings Pty Ltd 
    268. Youth for Survival NPO 
    269. Zisukumele Training Academy (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.