SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply principles of knowledge management to organisational transformation 
SAQA US ID UNIT STANDARD TITLE
115405  Apply principles of knowledge management to organisational transformation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for those learners who manage knowledge and who are involved in Organisational transformation and Change Management.

In particular, on completion of this Unit Standard, the learner will be able to:
  • Analyse the essential elements of the Knowledge Economy.
  • Identify the essential features of the Human Capital in an organisation.
  • Provide an analysis of the Structural Capital in an organisation.
  • Indicate how an organisation uses its Customer Capital.
  • Establish the relationship between Intellectual Capital and Knowledge Management.
  • Demonstrate the potential relationship between Knowledge Management and Organisational Transformation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The learner is required to apply the principles enunciated within OT & CM in one organisation only.
  • The emphasis is on the construction and management of appropriate and effective Employment Equity programmes within the company.
  • The underlying principles of Knowledge Management must be applied to effecting Organizational Transformation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the essential elements of the Knowledge Economy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An outline is provided of what constitutes the Knowledge Economy. 

    ASSESSMENT CRITERION 2 
    An analysis is given of what makes up a Knowledge Company. 

    ASSESSMENT CRITERION 3 
    The characteristics of a Knowledge Worker are documented and explained with examples that relate to the work done by the worker in an organisation. 

    SPECIFIC OUTCOME 2 
    Identify the essential features of the Human Capital in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations in general. 

    ASSESSMENT CRITERION 2 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations that are about to undergo organisational transformation and management change. 

    SPECIFIC OUTCOME 3 
    Provide an analysis of the Structural Capital in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The features of Structural Capital in an organisation are outlined using a flow diagram. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Structural Capital in a specific organisation by comparing it with the traditionally adopted model for such an organisation. 

    SPECIFIC OUTCOME 4 
    Indicate how an organisation uses its Customer Capital. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The term Customer Capital is defined using examples from an organisation. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Customer Capital in an organisation and the role it plays in the running of the organisation. 

    SPECIFIC OUTCOME 5 
    Establish the relationship between Intellectual Capital and Knowledge Management. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An outline is provided of the features of Knowledge Management in an organisation. 

    ASSESSMENT CRITERION 2 
    The relationship between the Intellectual Capital of an organisation and its Knowledge Management processes is clearly outlined with practical examples in written form. 

    SPECIFIC OUTCOME 6 
    Demonstrate the relationship between Knowledge Management and Organisational Transformation. 
    OUTCOME NOTES 
    Demonstrate the potential relationship between Knowledge Management and Organisational Transformation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The way in which a Company's Knowledge Management strategy can impact on Organisational Transformation is explained in a written report with examples of negative and positive impact. 

    ASSESSMENT CRITERION 2 
    The relationship between the Knowledge Management strategy and the Employment Equity strategy of a Company is outlined using the terms of the Labour Equity Act as the basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.

    Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of Intellectual Capital.
  • Principles of Knowledge Management.
  • The Labour Equity Act. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to find ways to overcome the problems that people in the organisation pose to organisational transformation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when collecting the necessary data to write the various reports and presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the various reports and presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports, discussing the issues with employees in an organisation and when doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when using technology to prepare documents and store and retrieve information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing what factors hinder and which promote transformation and change and how the negatives need to be managed to ensure successful transformation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SERVICES 
    Fundamental  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Elective  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. Acrodia Investments 
    3. AfroXpert Performance Developement cc 
    4. Akhona Skills Fountain and Trading 
    5. Amabamba Recruitment 
    6. Amaqamu Project Management &Consulting 
    7. Asiphokuhle Training and Research Institute 
    8. AUBREY NYIKO BUSINESS ENTERPRISES 
    9. AVAX SA 481 CC. T/A Mandisa Development Services 
    10. Bantubanye Skills 
    11. Batho Fela Ordinary People 
    12. Better Best Skills Development 
    13. BF QUALITY SOLUTIONS (PTY) LTD 
    14. Boland College Head Office 
    15. Boni Africa Events & Development 
    16. Break The Chains Development Services 
    17. Buena Vista Learning Academy 
    18. Capricorn FET College - Polokwane Campus 
    19. CHAMELEON PERFORMANCE IMPROVERS CC 
    20. Classic Human Capital Solutions 
    21. CTAM Training and Consulting 
    22. CTC College(PTY) LTD. 
    23. Dee's Training (PTY) LTD 
    24. Development Bank of Southern Africa (DBSA) 
    25. DialNx Consultants 
    26. Ditirelo Skills Development Services 
    27. E-Login Business Institute (Pty) Ltd 
    28. Edutel Public Service Company 
    29. Edutraining Business College 
    30. Elangeni College for FET - Inanda Campus 
    31. Elective Training Institute Enterprise CC 
    32. Ethekwini Corporate and Human Resources Skills Development Unit 
    33. Execuprime Business College (Pty) Ltd 
    34. Express Model 405 
    35. Extribyte (Pty) Ltd 
    36. Free State Training and Development Institute 
    37. GATYANA TRAINING ACADEMY 
    38. Glere Skills and Consultants 
    39. Globalwise Training & Consulting (PTY) Ltd. 
    40. Goldfields FET College - Tosa Campus 
    41. Growth Management Consulting 
    42. Gudlhuza Development Solutions cc 
    43. Hamonate Consulting 
    44. Harvitex cc 
    45. HDPSA GROUP (PTY) LTD 
    46. Hlaniki Investment Holdings 
    47. Inafrica General Trading Pty LTD 
    48. IQ Skills Academy (PTY) LTD. 
    49. Jeppe College of Commerce and Computer Studies 
    50. Jobafrik Consulting 
    51. KALIDEEN MANAGEMENT SERVICES 
    52. Kamanga Skills Projects 
    53. Kernel Management and Consulting (PTY) LTD. 
    54. Kgolo Institute 
    55. Khoali Education, Training and development consultants 
    56. KHOSITHI TRAINING 
    57. Kia Chuma 
    58. KMS COLLEGE 
    59. KOKANO PROJECTS PTY LTD 
    60. LEMARK TRAINING & DEVELOPMENT 
    61. Lephalale FET College - Modimolle Campus 
    62. Letlhogela Business Consulting Pty Ltd 
    63. Lewerb Holdings (PTY) Ltd 
    64. Makavila Suppliers CC. 
    65. Management College of Southern Africa (MANCOSA) 
    66. Mangalani Business Enterprises 
    67. Masemase Consultancy CC. 
    68. Mass Computer Training And Printers 
    69. Miczo's Enterprise 
    70. Mission Point Consulting 
    71. Mmalethabo Consulting 
    72. Mortarboard Training Solutions 
    73. Motheo FET College - Bloemfontein Campus 
    74. Mowils Consultants 
    75. Mtk Corporation Solutions 
    76. Mvelaphanda Technologies 
    77. Ndrendre Building & General Services 
    78. Nemalale Eagles Consultancy CC 
    79. Nhlahle Development Agency 
    80. NJ & L Trading Enterprise CC. 
    81. NOMAKU TRADERS CC 
    82. NS Global Academy 
    83. Outeniqua Leadership Institute 
    84. Pachedu Skills Solutions 
    85. Paseka Business Enterprise 
    86. Pioneer Business Consulting 
    87. Power Rush Trading 170 CC. 
    88. Pro-Active Public Services College (Pty) Ltd 
    89. Pro-African College (PTY) LTD 
    90. PRODIGY BUSINESS SERVICES (PTY) LTD 
    91. PTDEV (Pty) Ltd 
    92. RAMAZWI SECURITY SERVICES CC 
    93. Reflections Development Institute 
    94. Regen Institute of Leadership and Management Education 
    95. Regenesys School of Public Management 
    96. Saint Colonel Graduate Institute (PTY) Ltd 
    97. SAMDI 
    98. SIMS KHULA TRAINING SKILLS DEVELOPMENT 
    99. SIYANQOBA SEMINARS 
    100. Sizanesu Consulting 
    101. Solstice Networks CC. 
    102. Tadi Training & Development Institute 
    103. Talent Emporium Academy (PTY) Ltd 
    104. The People Architects 
    105. Thubelihle Graduate Institute 
    106. TIPP SOLUTIONS CC 
    107. Tloumogale Business Development & Consulting 
    108. Trainyoucan 
    109. Tshelopele Development Institution 
    110. Ukhozi Consulting Cleaning Services 
    111. Umfolozi FET College 
    112. Umfolozi FET College - Central Office 
    113. Umgungundlovu FET College 
    114. Umqondo Consultancy 
    115. University of Fort Hare 
    116. University of Venda 
    117. V HERRMANNSEN AND ASSOCIATES CC 
    118. Vhembe FET College - Central Office 
    119. Vicmat Consultants 
    120. Vuselela FET College - Central Office 
    121. Vuselela FET College - Klerksdorp Campus 
    122. VUSHENI LEARNING ACADEMY 
    123. Waterberg FET College - Central Office 
    124. WEINVEST INVESTMENT CC 
    125. Ya Hina Management Consulting and projects 
    126. YAB Business Solutions (Pty)Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.