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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Conduct negotiations to deal with conflict situations |
SAQA US ID | UNIT STANDARD TITLE | |||
117853 | Conduct negotiations to deal with conflict situations | |||
ORIGINATOR | ||||
SGB Democracy, Human Rights, Peace and Elections | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 07 - Human and Social Studies | Public Policy, Politics and Democratic Citizenship | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard is intended for people who negotiate in dealing with conflict situations. A learner credited with this standard will be able to:
|
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.
It is recommended that a learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard'. |
UNIT STANDARD RANGE |
N/A |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Prepare for negotiations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Administrative arrangements for negotiation processes are identified and dealt with effectively. |
ASSESSMENT CRITERION RANGE |
Arrangements include dates, venue, transport, documents, safety, interpretation and expenses. |
ASSESSMENT CRITERION 2 |
The purpose of negotiation is explained and issues to be negotiated are clearly identified and prioritised, using participatory processes. |
ASSESSMENT CRITERION RANGE |
Identification and prioritisation can take place within an individual or a group context. |
ASSESSMENT CRITERION 3 |
A variety of negotiation strategies and processes are identified and explained in terms of process, application and strengths and weaknesses and an appropriate strategy is selected based on the negotiation at hand. |
ASSESSMENT CRITERION RANGE |
The negotiation strategies include contemporary strategies such as distributive, integrative, positional, principled, interest-based, target-specific bargaining and problem-solving. |
ASSESSMENT CRITERION 4 |
Negotiation ranges are identified and motivated for all identified issues. |
ASSESSMENT CRITERION RANGE |
Motivation includes but is not limited to behaviour of other parties, progress of negotiations and/or external environment. |
ASSESSMENT CRITERION 5 |
Relevant stakeholders are identified and informed about issues to be negotiated according to the agreed upon time framework and through effective communication methods. |
ASSESSMENT CRITERION RANGE |
Communication methods include pre-meetings of parties and/or exchanges of demands and counter demands. |
ASSESSMENT CRITERION 6 |
Appropriate actions are taken and initiated when obtaining mandates from constituencies. |
ASSESSMENT CRITERION 7 |
Relevant information about identified issues are collated and shared with all parties. |
ASSESSMENT CRITERION RANGE |
Relevant information includes information about the identified issues, positions, needs, interests, stakeholders and the environment. |
ASSESSMENT CRITERION 8 |
The negotiation process is anticipated and appropriate tactics are identified, selected and motivated to the parties. |
SPECIFIC OUTCOME 2 |
Engage in negotiations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Behaviour and conduct during negotiations is explained and aligned with selected negotiation strategy and tactics. |
ASSESSMENT CRITERION 2 |
Negotiations are conducted in a manner that maintains or enhances relationships and promotes outcomes that are satisfactory or advantageous in terms of the purpose of the negotiation. |
ASSESSMENT CRITERION 3 |
The negotiation process is facilitated using effective communication and interpersonal skills. |
ASSESSMENT CRITERION RANGE |
Skills include respect, empathy, authenticity, integrity and openness. |
ASSESSMENT CRITERION 4 |
Relevant options are identified, explained and explored throughout the process. |
ASSESSMENT CRITERION RANGE |
Options include the use of experts, brainstorming, trade-offs, linkages and/or concessions. |
ASSESSMENT CRITERION 5 |
Negotiations are conducted and appropriate action is taken and initiated to obtain an amended mandate. |
ASSESSMENT CRITERION 6 |
Negotiated outcomes are clearly presented, explained and motivated to the constituency. |
ASSESSMENT CRITERION 7 |
Proceedings and interim outcomes are recorded accurately for feedback purposes. |
SPECIFIC OUTCOME 3 |
Finalise negotiations and communicate agreements. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Agreements are finalised and agreed to verbally by parties. |
ASSESSMENT CRITERION RANGE |
Including but not limited to confirming areas of agreement and areas of disagreement; in the event of non agreement minutes are drafted recording the outcome of the process. |
ASSESSMENT CRITERION 2 |
Final agreements are recorded accurately according to best practices. |
ASSESSMENT CRITERION RANGE |
Best practices include implementation details, monitoring, timeframe, commitments and sensitivity to diversity. |
ASSESSMENT CRITERION 3 |
Final agreements are disseminated and made accessible to all constituents and stakeholders. |
ASSESSMENT CRITERION RANGE |
Including but not limited to agreement recorded and validated, reporting back and monitoring systems established if contextually appropriate, publicising agreement. |
SPECIFIC OUTCOME 4 |
Evaluate negotiation processes. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Negotiation processes are evaluated in terms of strengths and weaknesses and the extent to which the brief was achieved. |
ASSESSMENT CRITERION 2 |
Opportunities and mechanisms to improve upon the negotiation process are identified and recorded for integration into future processes. |
ASSESSMENT CRITERION 3 |
Participant's reactions to the process are sought and analysed in line with the negotiation purposes. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems during the negotiation process. |
UNIT STANDARD CCFO WORKING |
Working effectively as team member is achieved through negotiation participation. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself effectively and ones actions responsible and effectively. |
UNIT STANDARD CCFO COLLECTING |
Collect and organise and critically evaluate information during a preparation process for negotiations. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using presentation techniques during negotiations. |
UNIT STANDARD CCFO SCIENCE |
Use technology effectively in the recording and reporting of negotiation outcomes. |
UNIT STANDARD CCFO DEMONSTRATING |
Systemic thinking is achieved through evaluating a negotiation process. |
UNIT STANDARD CCFO CONTRIBUTING |
Be culturally and esthetic sensitivities ac cross a range of social context during the negotiation process. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 80946 | National Certificate: Community Development | Level 5 | NQF Level 05 | Reregistered | 2021-06-30 | As per Learning Programmes recorded against this Qual |
Core | 49257 | National Certificate: Conflict Management and Transformation | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | PSETA |
Core | 66089 | National Certificate: Human Settlements Development | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | CETA |
Core | 58246 | Bachelor of Human Settlements Development | Level 6 | Level TBA: Pre-2009 was L6 | Passed the End Date - Status was "Reregistered" |
2018-06-30 | |
Fundamental | 80047 | National Certificate: Road Safety Development | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | SAS SETA |
Elective | 59201 | National Certificate: Generic Management | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 58978 | National Certificate: Journalism | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | MICTS |
Elective | 93993 | National Certificate: Labour Relations Practice | Level 5 | NQF Level 05 | Reregistered | 2021-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 80046 | National Certificate: Tactical Road Traffic Operations | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | SAS SETA |
Elective | 57427 | National Certificate: Youth Development | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | ETDP SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A4 Consultancy CC |
2. | A5 COMPETENCE EVOLUTION PTY LTD |
3. | ABA Sebenzi |
4. | Acrodia Investments |
5. | ADVANCED ASSESSMENTS AND TRAINING PTY LTD |
6. | AFRI TRAINING INSTITUTE PTY LTD |
7. | AFRIC POLICING INSTITUTE |
8. | All Access Holdings |
9. | ALMENTA 240 |
10. | AMATHUBA HUB |
11. | Artshub Institute (Pty) Ltd |
12. | ATTI Nelspruit Pty Ltd |
13. | AVAX SA 481 CC. T/A Mandisa Development Services |
14. | AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE |
15. | BASEDI ENTERPRISES PTY LTD |
16. | BIDVEST SERVICES PTY LTD |
17. | BRAIN EBOX |
18. | BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP |
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20. | C L SKILLS MANAGEMENT CC |
21. | CAMBLISH TRAINING INSTITUTE PTY LTD |
22. | CBM TRAINING PTY LTD |
23. | CEDARS ACADEMY FOR TECHNICAL TRAINING PTY LTD |
24. | CENTRE FOR ENTREPRENEURSHIP MANAGEMENT AND INNOVATION |
25. | CENTRE OF WISDOM |
26. | COMMERCE EDGE SOUTH AFRICA PTY LTD |
27. | CONNECT THE DOTS |
28. | CONNECT TO GROW PTY LTD |
29. | CSG SKILLS INSTITUTE PTY LTD |
30. | DEAL TRAINING CONSULTANTS |
31. | DIBANISA LEARNING |
32. | Elvis Koena Consulting (Pty) Ltd |
33. | ERNST YOUNG INC |
34. | EXCEL FACILITATION |
35. | EXECUTIVE COACHING AND FACILITATION |
36. | EXPERIENTIAL TECHNOLOGIES PTY LTD |
37. | Falcon Business Institute (Pty) Ltd |
38. | FINANCE ASSET MANAGEMENT CONSULTANTS |
39. | FRANKLINCOVEY SA |
40. | Free State Training and Development Institute |
41. | Globalwise Training & Consulting (PTY) Ltd. |
42. | GREENCHILD PROJECT |
43. | GROWTH POINT LEARNING SOLUTIONS |
44. | I-FUNDI |
45. | IALE School of Advanced Learning and Education (Pty) Ltd |
46. | IDLEADS |
47. | IMSIMBI TRAINING PTY LTD |
48. | INNOVATIVE SHARED SERVICES |
49. | INSTITUTE OF PEOPLE DEVELOPMENT |
50. | INTELLIGENT AFRICA MARKETING TRAINING |
51. | INTELLIGO SOLUTIONS PTY LTD |
52. | INTERNATIONAL INSTITUTE OF BUSINESS MANAGEMENT IIBM PTY LTD |
53. | IQ Group Holdings (Pty) Ltd |
54. | IQ Skills Academy (PTY) LTD. |
55. | Jeppe College of Commerce and Computer Studies |
56. | JVR ACADEMY |
57. | KEY WELLNESS GROUP OF COMPANIES PTY LTD |
58. | Kgolo Institute |
59. | KHULANI HR CONSULTANCY PTY LTD |
60. | KHULISANE ACADEMY |
61. | KITCHERSAULOS TRADING AND PROJECTS |
62. | KMS COLLEGE |
63. | KUKHULA GLOBAL PROJECTS PTY LTD |
64. | KVR TRAINING AND BUSINESS SOLUTIONS PTY LTD |
65. | KWELANGA TRAINING PTY LTD |
66. | KWINDLA INSTITUTE OF LEARNING AND CONSULTING |
67. | KZN BUSINESS TRAINING CENTRE |
68. | Lagnita Skills Solutions |
69. | LANHAM-LOVE CONSULTING PTY LTD |
70. | LEANO HUMAN CAPITAL SOLUTIONS PTY LTD |
71. | LEARNING AND PERFORMANCE ACADEMY |
72. | LEVELS OF LEADERSHIP PTY LTD |
73. | LFP TRAINING CONSULTANTS |
74. | LIP HOLDINGS |
75. | LNR TRAINING AND DEVELOPMENT PTY LTD |
76. | Mabuya Amahle Trading |
77. | MAGOS GROUP PTY LTD |
78. | MAHARISHI INVINCIBILITY INSTITUTE |
79. | MAKARIOS LEADERSHIP ACADEMY PTY LTD |
80. | MALABA TRAINING PROJECTS |
81. | Mangalani Business Enterprises |
82. | Maqhawe College |
83. | Marcado Human Resources Strategies |
84. | MERIT BUSINESS INSTITUTE |
85. | MGWENA AND ZINJHIVA HOLDINGS |
86. | MIKYLE CONSULTING CC |
87. | Mokaba Manayementano Maintenance Consultants cc |
88. | Mortarboard Training Solutions |
89. | Motheo Training Institute Trust |
90. | NEUROCOACH INSTITUTE PTY LTD |
91. | NEW BEGINNINGS STAFFING PTY LTD |
92. | NJONJOZELA TRADING |
93. | NOVEL IDEA TRADING 98 |
94. | NOVEL IDEA TRAINING 98 CC |
95. | NS ZONKE MANAGEMENT CONSULTANTS |
96. | OCEAN BASKET FRANCHISE COMPANY PTY LTD |
97. | ORANGE TRAINING ACADEMY PTY LTD |
98. | ORGANISATIONAL DEVELOPMENT INTERNATIONAL PTY LTD |
99. | Power Rush Trading 170 CC. |
100. | PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS |
101. | PRODIGY BUSINESS SERVICES PTY LTD |
102. | PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD |
103. | PROJECT MANAGEMENT CONNECTION PTY LTD |
104. | Reflections Development Institute |
105. | Regen Institute of Leadership and Management Education |
106. | SAKHISISIZWE PROJECTS |
107. | SIGAMKWANE CONSULTING PTY LTD |
108. | SIYANQOBA SEMINARS PTY LTD |
109. | SKILLS DEVELOPMENT PROFESSIONALS PTY. LTD. |
110. | SOLSTICE HUMAN CAPITAL PTY LTD |
111. | South African Film Institute |
112. | Stellenbosch Graduate Institute Pty Ltd |
113. | SUSCA WATTS ACADEMY PTY LTD |
114. | TACHFIN HOLDINGS PTY LTD |
115. | THE HUMAN RESOURCE PRACTICE CC |
116. | THE WATER ACADEMY |
117. | TRAINING BUSINESS 2 BUSINESS CC |
118. | TRI-ANAGRAM PTY LTD |
119. | TSIBA EDUCATION |
120. | UKZN EXTENDED LEARNING |
121. | VALE DEVELOPMENT PTY LTD |
122. | Vhutshilo Health And Training Organisation |
123. | VULINDLELA HUMAN PERFORMANCE TECHNOLOGY |
124. | YENZA UMEHLUKO/MAKE A DIFFERENCE |
125. | ZIKODE DEVELOPMENT TRUST PTY LTD |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |