SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Co-ordinate meetings, minor events and travel arrangements 
SAQA US ID UNIT STANDARD TITLE
13929  Co-ordinate meetings, minor events and travel arrangements 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:
  • Identifying a date, venue and time for meeting or event
  • Liasing or negotiating with meeting attendees regarding availability
  • Booking venues and catering
  • Finalising meeting room arrangements
  • Making travel, car hire and accommodation arrangements
  • Notifying and confirming arrangements with attendees or stakeholders
  • Processing and distributing all documentation required for the meeting or event 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard will have demonstrated competence in numeracy and literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Working as part of an office support team includes contributing to the arrangements of meetings from lower level management to executive levels
  • Principles will include data gathering, liaison and negotiation with outside parties and team members
  • Details of meeting will include venue, date, reason and time of meeting 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify a date, venue and time for a meeting or event 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A range of dates for meeting/event are provided to attendees. 

    ASSESSMENT CRITERION 2 
    2. Suitable dates and venues are determined based on responses to range of dates provided. 

    ASSESSMENT CRITERION 3 
    3. Meeting/event is booked and confirmed with attendees in writing. 

    ASSESSMENT CRITERION 4 
    4. All related documentation is forwarded to the attendees. 

    SPECIFIC OUTCOME 2 
    Arrange venue and catering 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Venue is selected and booked. 

    ASSESSMENT CRITERION 2 
    2. Process of selecting venue is described. 

    ASSESSMENT CRITERION 3 
    3. Special arrangements, logistics, meeting room layout and equipment required are confirmed with the venue provider. 

    ASSESSMENT CRITERION 4 
    4. Process of selecting date, caterer and menu is described, taking into consideration religious and dietary requirements. 

    ASSESSMENT CRITERION 5 
    5. Agenda for meeting/event is forwarded to venue provider and caterers so that correct times for meals and breaks can be adhered to. 

    ASSESSMENT CRITERION 6 
    6. Venue and caterers are notified in writing and deposits paid. 

    SPECIFIC OUTCOME 3 
    Make travel, car hire and accommodation arrangements 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Travel, car hire and accommodation requirements for all attendees are determined. 

    ASSESSMENT CRITERION 2 
    2. Suitable accommodation is secured and bookings confirmed in writing. 

    ASSESSMENT CRITERION 3 
    3. Car hire facilities are identified and confirmed in writing. 

    ASSESSMENT CRITERION 4 
    4. Travel arrangements are made and all necessary documentation forwarded to the attendees. 

    ASSESSMENT CRITERION 5 
    5. Invoices relating to travel, car hire and accommodation are processed. 

    ASSESSMENT CRITERION 6 
    6. Any relevant advance disbursements for travel, car hire or accommodation are processed. 

    SPECIFIC OUTCOME 4 
    Assemble and distribute documentation for meeting or event in good/sufficient time to attendees 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Deadline date for receipt of documentation from contributors is established according to agreed time frames. 

    ASSESSMENT CRITERION 2 
    2. Deadline date is communicated to contributors. 

    ASSESSMENT CRITERION 3 
    3. Documents are assembled, copied and collated. 

    ASSESSMENT CRITERION 4 
    4. Relevant documents are timeously distributed in hard or electronic form to participants. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation and Moderation:

    The relevant Services Educational Training Quality Assurance Body (ETQA) will accredit providers offering learning towards these standard and register assessors. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Use and understanding of directories for telephone, venue and conference centers, restaurants, car rental, travel and accommodation
  • Telephone techniques
  • Map book
  • Use of technology: photocopier, e-mail, fax machines, website for research 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems regarding specific meeting requirements. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others liaising and negotiating dates and venues. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to collect and collate information on venues and caterers. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using assertive telephone techniques and negotiating skills. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to communicate meeting details (e-mail, fax and telephone). 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67465   National Certificate: Business Administration Services  Level 3  NQF Level 03  Reregistered  2023-07-30  As per Learning Programmes recorded against this Qual 
    Core  60650   Professional Qualification: Business Administration  Level 3  NQF Level 03  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49120   Further Education and Training Certificate: Film, Television and Video Production Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2007-12-02  Was MICTS until Last Date for Achievement 
    Elective  61689   National Certificate: Community Water, Health and Sanitation Promotion  Level 2  NQF Level 02  Reregistered  2023-06-30  EWSETA 
    Elective  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Elective  48513   National Certificate: Public Administration  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2006-11-16  Was PSETA until Last Date for Achievement 
    Elective  57804   National Certificate: Public Administration  Level 3  NQF Level 03  Reregistered  2023-06-30  PSETA 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50520   Further Education and Training Certificate: Library Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  23976   National Certificate: Local Employment and Skills Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2006-08-13  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academics Dynamics (Pty) Ltd 
    2. Academy of York Pty Ltd 
    3. ADVANCED ASSESSMENTS AND TRAINING PTY LTD 
    4. AFRICAN GLOBAL SKILLS ACADEMY 
    5. ALATHA INVESTMENTS PTY LTD 
    6. ALL CONNECTIONS TRAINING AND CONSTRUCTION (PTY) LTD 
    7. ALMENTA 240 
    8. ALSTOM JOHN THOMPSON (PTY) LTD CAPE TOWN 
    9. AMANDLA OBUNYE TRAINING ACADEMY PTY LTD 
    10. ARKENSTONE PTY LTD 
    11. Avenida (Pty) Ltd 
    12. BENCHMARK CONSULTANCY 
    13. BEPE Developments 
    14. BIDVEST SERVICES PTY LTD 
    15. BIZ TECH TRAINING PTY LTD 
    16. BLUE POINTER ENERGY 
    17. BREAKING GROUND LEARNING AND DEVELOPMENT 
    18. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    19. Business Management Training College (Pty) Ltd 
    20. Camblish Training Institute (Pty) Ltd 
    21. CEDARS ACADEMY FOR TECHNICAL TRAINING PTY LTD 
    22. DAYSEVEN TRAINING PTY LTD 
    23. DHR CONSULTANCY 
    24. EFFECTIVE INTERACTIONS 
    25. ERGO MAPHELONG INSTITUTE (PTY) LTD 
    26. Eskilz College (Pty) Ltd 
    27. ESKOM DISTRIBUTION NORTH WESTERN REGION, BLOEMFONTEIN 
    28. EXECU PRIME TRAINING 
    29. FAPLA TRAINING 
    30. FLOWHR PTY LTD 
    31. FUNDISWA LEARNING PTY LTD 
    32. HEIRS TRAINING AND DEVELOPMENT PTY LTD 
    33. HR CONSULTANCY AND LEARNING PTY LTD 
    34. IDLEADS 
    35. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    36. IMSIMBI TRAINING PTY LTD 
    37. INFINITUS TRAINING SOLUTION PTY LTD 
    38. INFRASTRUCTURE CONSULTING ENGINEERS CC 
    39. INTEGRATED EDUCATION GROUP PTY LTD 
    40. JPM & Associates 
    41. K2018393557 SOUTH AFRICA PTY LTD 
    42. KAHANI TRAINING AND CONSULTING PTY LTD 
    43. KEY WELLNESS GROUP OF COMPANIES PTY LTD 
    44. KHANYISELA COLLEGE PTY LTD 
    45. KHULISANE ACADEMY 
    46. Kokano Projects (Pty) Ltd 
    47. KWANO CONSULTING CC 
    48. KZN BUSINESS TRAINING CENTRE 
    49. LFP TRAINING CONSULTANTS 
    50. LIBALELE DEVELOPMENT ENTERPRISE CC 
    51. LNR TRAINING AND DEVELOPMENT PTY LTD 
    52. LOGIKA ACADEMY PTY LTD 
    53. LORON EDUCATION AND SPORTS MANAGEMENT 
    54. MAGOS GROUP PTY LTD 
    55. MOSHAKGA BUSINESS ENTERPRISE 
    56. MPUMAMANZI ACADEMY (PTY) LTD 
    57. MSV WEALTH MANAGEMENT 
    58. NDITSHE COMMUNITY DEVELOPMENT CONSULTANTS 
    59. NEWBRIDGE INSTITUTE PTY LTD 
    60. NHLANZI INVESTMENTS 
    61. NOKRAM (PTY) LTD 
    62. NORCAZ ACADEMY 
    63. NTANDOKAZI HOLDINGS (PTY) LTD 
    64. NTEK PTY LTD 
    65. NTI College 
    66. ON-TRACK EMPOWERING SOLUTIONS PTY LTD 
    67. ONTOANETSE CONSULTING PTY LTD 
    68. PHEZULU WORX 
    69. PINNACLE SKILLS EVOLUTION PTY LTD 
    70. PIONEERS SKILLS DEVELOPMENT INSTITUTE 
    71. PRAXIS TRAINING AND CONSULTANCY (PTY) LTD 
    72. PROEXPERT TRAINING 
    73. RITEPATH COLLEGE 
    74. SA BUSINESS SCHOOL 
    75. SEDIBENG MANAGEMENT SERVICES 
    76. Shongo Enterprise CC 
    77. SINOLWAZI TRAINING AND PROJECTS 
    78. Sozim Trading and Consultancy 
    79. Spears Business and Life Couch Consulting (Pty) Ltd 
    80. TACHFIN HOLDINGS PTY LTD 
    81. THE DANIELS ENTERPRISE 
    82. TRY EASY ELECTRICAL SOLUTIONS 
    83. TSHOMARELO CONSULTING 
    84. TSIBA EDUCATION 
    85. Ukhamba Quality Skills 
    86. UKWAKHILE TRAINING 
    87. UMFOLOZI TVET COLLEGE 
    88. Universal Knowledge Software 
    89. VARGASOL TRAINING INSTITUTE 
    90. WOMEN IN BUSINESS TODAY PTY LTD 
    91. ZAMSIBA DEVELOMENT CONSULTANTS 
    92. ZIKODE DEVELOPMENT TRUST PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.