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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify responsibilities of a team leader in ensuring that organisational standards are met 
SAQA US ID UNIT STANDARD TITLE
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The role of the team leader with reference to their job description and the purpose of the team.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team leader in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of a team leader in an organisation is explained with reference to their job description. 

    ASSESSMENT CRITERION 2 
    The responsibilities of a team leader are explained within the context of a work environment. 

    ASSESSMENT CRITERION 3 
    The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    The organising of workers in teams is explained in terms of recognised theory and practice. 

    SPECIFIC OUTCOME 2 
    Explain the purpose of the team. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of a team is explained according to accepted theory and practice. 

    ASSESSMENT CRITERION 2 
    The purpose of the team is explained to the team members according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The role and expected outputs of each member of the team are identified in relation to the purpose. 

    SPECIFIC OUTCOME 3 
    Contract with the team members to obtain commitment to achieve organisational standards. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Implement, monitor and evaluate performance against team objectives and organisational standards. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Agreed plans are implemented according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Potential difficulties in achieving the plan are anticipated through reflection and feedback. 

    ASSESSMENT CRITERION 3 
    Team outputs are monitored against agreed targets and time allocations. 

    ASSESSMENT CRITERION 4 
    Variances to required outputs are identified and corrective action is taken where necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves while implementing agreed performance plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems when relating the team's purpose and performance to organisational requirements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13917, which is "Indicate the role of a team leader ensuring that a team meets an organisation's standards", level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58975   National Certificate: Automated Packaging Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  64249   Further Education and Training Certificate: Diamond Design and Evaluation  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Core  64729   Further Education and Training Certificate: Diamond Processing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Core  59298   Further Education and Training Certificate: Freight Forwarding and Customs Compliance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  58782   Further Education and Training Certificate: Plumbing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Core  61670   Further Education and Training Certificate: Railway Construction and Maintenance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  79806   National Certificate: Occupational Hygiene and Safety  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    2. Africa International Training Facilities T/A AITF (BREDELL) (TP) 
    3. AFRICA SKILLS VILLAGE 
    4. Aldabri 106 Institute for Quality Pty Ltd 
    5. Andebe Group 
    6. Better Best Agri Development 
    7. BOLAND COLLEGE (Paarl) 
    8. BPL Academy 
    9. Capricorn FET College - Central Office 
    10. Central Institute of Professional Studies and Services 
    11. CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD 
    12. Compass Academy of Learning 
    13. Construction Resource Development College 
    14. DB Schenker Logistics Campus MEA Pty Ltd 
    15. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    16. Double ST Training and Skills Development 
    17. Eastcape Training Centre 
    18. Edu Wize Group Pty Ltd 
    19. EDUCATORY ELECTRO SERVICES 
    20. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    21. Esayidi TVET College 
    22. FBT Consultants CC 
    23. Gauteng City College 
    24. Gemini Training And Development Pty Ltd 
    25. Giamanje TVET College 
    26. Global Maritime Legal Solutions Pty Ltd 
    27. In Touch Community Development & Project Managers 
    28. Innovative Shared Services 
    29. Intercept Consulting and Training Solutions 
    30. IQ Skills Academy (PTY) LTD. 
    31. Jobafrik Consulting 
    32. Kempston Driver Academy 
    33. Kempston Driving Academy 
    34. KOKANO PROJECTS PTY LTD 
    35. KZN Taxi and Commuter Corporation NPC 
    36. Learning Exchange Pty (Ltd) 
    37. Leps Training Consultants 
    38. Madzahisi College 
    39. Mahumani Empowerment Servives Centre 
    40. Majuba TVET College 
    41. Makwedeng Training 
    42. Mamuhle Academy 
    43. Mavco Engineering 
    44. Metro Minds 
    45. Microzone Training CC 
    46. Mnambithi TVET College 
    47. Moraba Training and Civil Construction (Pty) Ltd 
    48. Mortarboard Training Solutions 
    49. MTL Training and Projects 
    50. Nemalale Eagles Consultancy CC 
    51. Novi General Services 
    52. OPELONG BUSINESS INSTITUTE (PT 
    53. Operational Process Improvements (Pty) Ltd 
    54. Optimum Learning Technologies (Pty) Ltd 
    55. Othandweni Training Centre 
    56. P and R Development and Training (Pty) Ltd 
    57. Pam's Educational Consultancy CC 
    58. PCD College cc 
    59. Petra Institute of Development 
    60. Primeserv Corporate Solutions (Pty) Ltd 
    61. Progressive School of Business and Engineering (Pty) 
    62. Protech Training (Pty) Ltd 
    63. PTDEV (Pty) Ltd 
    64. Quantum Leap College Pty Ltd 
    65. RESISA LOGISTICS (Ltd) Pty 
    66. Robertsons Cargo Consultancy 
    67. Robertsons Cargo Consultancy (Pty) Ltd 
    68. Sakhisizwe Development Training 
    69. School of Shipping 
    70. Schoolboy Training Centre 
    71. Sebenzisanane Human Capital 
    72. Siza Nesu Training and Consultants 
    73. Somvi General Services 
    74. South African Corporate Training Association 
    75. SPINA Consultancy cc Cape Town 
    76. Tasc Business Consulting and Training 
    77. Thabomeleng 
    78. Tjeka Training Matters Pty Ltd 
    79. Tovani Traiding 299 
    80. Training Consultant and SD College 
    81. Transafric Consulting Pty Ltd 
    82. Tshwane Training Institute (PTY) LTD. 
    83. TSK Projects(PTY)LTD 
    84. Twasa 
    85. Umfolozi FET College 
    86. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    87. Vhutshilo Health And Training Organisation 
    88. VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC 
    89. West Coast TVET College 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.