SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage administration records 
SAQA US ID UNIT STANDARD TITLE
110009  Manage administration records 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other sub-fields who are responsible for keeping records of an administrative nature.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:
  • Controlling and dealing with confidential information and documents
  • Controlling and evaluating ordering and distribution of office stationery
  • Implementing control measures with individuals. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3. 

    UNIT STANDARD RANGE 
  • Documents will include accessible information
  • Stakeholders will include any relevant or interested party. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Control and deal with confidential information and documents. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Confidential information is defined and described for a specific organization. 

    ASSESSMENT CRITERION 2 
    2. The system and procedures used for dealing with confidential information is explained with examples. 

    ASSESSMENT CRITERION 3 
    3. Documents are secured in an appropriate manner and within an agreed time frame. 

    ASSESSMENT CRITERION 4 
    4. Utmost care is taken to avoid compromising any relevant stakeholder. 

    SPECIFIC OUTCOME 2 
    Control and evaluate ordering and distribution of office stationery. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A plan is presented to effectively control office stationery policies, procedures and strategies. 

    ASSESSMENT CRITERION 2 
    2. Plans are developed on how to monitor, maintain and improve stock levels in accordance with organisational requirements. 

    ASSESSMENT CRITERION 3 
    3. Effective shrikgage controls are developed and implemented for an organisation. 

    ASSESSMENT CRITERION 4 
    4. Evidence of accurate reports are produced reflecting stationery movements for a given period. 

    ASSESSMENT CRITERION 5 
    5. The control of the administration system and procedures is explained and applied to ensure effective administering of stationery. 

    ASSESSMENT CRITERION 6 
    6. Documentation used for the control of stationery in an accurate, complete way, which complies with requirements is explained to employees. 

    ASSESSMENT CRITERION 7 
    7. Effective stationery control procedures, systems and follow up actions are evaluated and explained. 

    SPECIFIC OUTCOME 3 
    Implement control measures with individuals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contracted control measures are implemented and non-conformances are identified for reporting to person with the authority to deal with them. 

    ASSESSMENT CRITERION 2 
    2. Non-conformances are recorded and corrective actions negotiated according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    3. Reported non-conformance is handled in accordance with organisational policies and procedures and is duly recorded. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as assessors with the Services SETA ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services SETA ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of organisational policies, procedures and systems
  • Methods and techniques for controlling individuals
  • Stationery purchasing and distribution procedures and budget levels
  • Authorisation levels and individuals. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/ A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems which are related to co-ordination and maintenance of effective office procedures and processes. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when controlling confidential information, office stationery and individuals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information pertaining to the smooth operating of an office. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with individuals while coordinating and maintaining effective office procedures and processes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology where possible in the control and maintenance of office stationery. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems where an ineffective office leads to poor productivity and organisational image. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57831   National Certificate: Freight Handling  Level 3  NQF Level 03  Reregistered  2018-06-30  TETA 
    Core  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Core  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  67697   Further Education and Training Certificate: Sport Administration  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Reregistered  2018-06-30  CATHSSETA 
    Core  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  49023   National Diploma: Liaison Interpreting  Level 5  NQF Level 05  Reregistered  2018-06-30  QCTO 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  49176   Further Education and Training Certificate: Business Systems Operations: End User (ERP)  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48889   Further Education and Training Certificate: Hiring Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  SERVICES 
    Elective  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Reregistered  2018-06-30  CETA 
    Elective  49531   Further Education and Training Certificate: Inclusive Education  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Elective  58952   Further Education and Training Certificate: Laboratory Analysis  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2008-08-05  As per Learning Programmes recorded against this Qual 
    Elective  64950   Further Education and Training Certificate: Laboratory Analysis  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50040   Further Education and Training Certificate: Optical Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  59097   Further Education and Training Certificate: Real Estate  Level 4  NQF Level 04  Reregistered  2018-06-30  SERVICES 
    Elective  50560   Further Education and Training Certificate: Small Craft Construction  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2009-08-31  Was MERSETA until Last Date for Achievement 
    Elective  48960   Further Education and Training Certificate: Social Security Administration  Level 4  NQF Level 04  Reregistered  2018-06-30  HW SETA 
    Elective  36436   National Certificate: Local Economic Development  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2018-06-30  LG SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2018-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Africa Corporate Training Institute and HR Consulting 
    2. All Access Holdings 
    3. Andebe Training and Skills Development 
    4. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    5. AVAX SA 481 CC. T/A Mandisa Development Services 
    6. AVC Corporate Advisory Services (PTY) LTD. 
    7. Bantubanye Skills 
    8. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    9. Black Thari Trading Enterprise 
    10. Boikgantsho Consulting & Events 
    11. Boni Africa Events & Development 
    12. Bull's Business and Skills Training Institute 
    13. Central Institute of Professional Studies and Services 
    14. College of Production Technology 
    15. Columbus Stainless (Pty) Ltd (MIDDELBURG) (TP) 
    16. Continuing Education Programme 
    17. DialNx Consultants 
    18. Ditlou Solutions 
    19. Dynamiq Staffing Solutions 
    20. Edutraining Business College 
    21. Elective Training Institute Enterprise CC 
    22. Etata Trading cc T/A ETATA Training (ALTON) (TP) 
    23. Express Model 405 
    24. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    25. Gijima Holdings (Pty) Ltd T/A Industrial Skills Development - Middelb 
    26. Glere Skills and Consultants 
    27. Gudlhuza Development Solutions cc 
    28. Hlombe and Associates 
    29. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    30. IGKM Management Services (Pty) Ltd 
    31. Innovative Shared Services 
    32. Institute for Quality cc 
    33. INTERMASIKO CC 
    34. Isago Communications and Consulting 
    35. ITO Focus Reagile 
    36. Iyanda Holdings(Pty) Ltd 
    37. JESUA CONSULTANTS (Hartenbos) (WA) 
    38. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    39. Jobafrik Consulting 
    40. Josmap Training Institute 
    41. Jucamo Shelf 4 CC. 
    42. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    43. Kernel Management and Consulting (PTY) LTD. 
    44. Kgolo Institute 
    45. Kgotla Trading Enterprise 
    46. Khosithi Training 
    47. Kia Chuma 
    48. KZN Tourism Training Centre 
    49. Learning Exchange Pty (Ltd) 
    50. Letlhokoa Management Services CC 
    51. Lewerb Holdings (PTY) Ltd 
    52. Lwazi Community Facilitator 
    53. M.I.C. Training and Development 
    54. Mahayi HRD Services cc 
    55. Makhophila Business Enterprise 
    56. Makwedeng Training 
    57. Mathaveiya Skills Enhancement 
    58. Mbokazi & Mkhize 
    59. MCD Training Centre (Pty) Ltd (MEYERTON) (TP) 
    60. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    61. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    62. Mgwezane Training and Events Management CC. 
    63. MJ Mafunisa Consulting (PTY) LTD 
    64. Mod-Mosh Projects and Consulting (PTY) LTD 
    65. Mohlaje Solutions (Pty) Ltd 
    66. Mosako Wa Kitso 
    67. MWG Logistical Services 
    68. MZANSI SKILLS BASE CC (Selby)(TP) 
    69. National Peace Accord Trust 
    70. Ndrendre Building & General Services 
    71. Nemalale Eagles Consultancy CC 
    72. Neopeo Trading & Projects 
    73. Networx for Career Development 
    74. Nhlahle Development Agency 
    75. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    76. Nkinane Trading Enterprise 
    77. NOSA LOGISTICS (PTY) LTD 
    78. NS Global Academy 
    79. Omithombo Management Academy 
    80. OPTIMUM LEARNING TECHNOLOGIES (PTY) LTD 
    81. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    82. Outeniqua Leadership Institute 
    83. P and R Development and Training (Pty) Ltd 
    84. Pandelani Investment Holdings (PTY) LTD. 
    85. PEAKFORD MANAGEMENT CONSULTING 
    86. PFIM Trading (Pty) Ltd 
    87. Philani Solutions 
    88. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    89. Power Rush Trading 170 CC. 
    90. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    91. Production Management Institute (PMI) 
    92. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    93. Rainbow Skills Development Centre 
    94. Resonance Institue of Learning 
    95. RICHARDS BAY COAL TEMINAL COMPANY LIMITED (Legacy) 
    96. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    97. SA Maritime School and Transport College 
    98. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
    99. Senelo Trading CC 
    100. SMITHS MANUFACTURING (PTY) LTD (New Germany)(TP) 
    101. Solstice Networks CC. 
    102. South African Governance and Business College 
    103. SPINA Consultancy cc Cape Town 
    104. SWARANANG MANAGEMENT CONSULTING CC 
    105. T Mabuya & Associates CC 
    106. Talent Emporium Academy (PTY) Ltd 
    107. TEE ZET Group 
    108. THE DOCUMENT WAREHOUSE (PTY) LTD 
    109. The Iscariota Group (Pty) Ltd 
    110. Thubelihle Graduate Institute 
    111. TIESPRO (Pty) Ltd 
    112. Tlaletso Consultants 
    113. Tradesman Consulting and Training Solutions 
    114. Tshelopele Development Institution 
    115. Tshwane Training Institute (PTY) LTD. 
    116. TSK Projects 
    117. TTTC 
    118. Twin Peak Technologies 
    119. Umgungundlovu FET College - Plessislaer Campus 
    120. Umsenge SDCS 
    121. Universal Knowledge Software 
    122. University of Venda 
    123. Vantage Training 
    124. Vicmat Consultants 
    125. Vuselela FET College - Klerksdorp Campus 
    126. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.