SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Reregistered  2018-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Reregistered  2018-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Reregistered  2018-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2Inspire skills Training 
    2. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    3. All Access Holdings 
    4. Asiphokuhle Training and Research Institute 
    5. Aspidus 209 T/A 3D Solutions (UITENHAGE) (TP) 
    6. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    7. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    8. BPC HR Solutions (PRETORIA) (TP) 
    9. Bravospace 139 cc T/A Metro Skills Academy (PORT ELIZABETH) (TP) 
    10. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    11. Central Institute of Professional Studies and Services 
    12. Centre for Logistics Excellence (Pty) Ltd 
    13. College of Production Technology 
    14. Compass Academy of Learning 
    15. CREATIVE FOUNDATION TRAINING 
    16. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    17. Distell (Pty) Ltd. 
    18. ERGO BUSINESS DEVELOPMENT ACADEMY 
    19. Global Maritime Legal Solutions (Pty) Ltd 
    20. HEIRS DEVELOPERS AND CONSULTANTS 
    21. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    22. Imperial Technical Training Academy (WADEVILLE) (TP) 
    23. InnerOut Training Solutions 
    24. Intercept Consulting and Training Solutions 
    25. ITO Focus Reagile 
    26. Izwelethu Black Diamond 
    27. JESUA CONSULTANTS (Hartenbos) (WA) 
    28. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    29. Jobafrik Consulting 
    30. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    31. Kgolo Institute 
    32. Kgotla Trading Enterprise 
    33. KOKANO PROJECTS PTY LTD 
    34. Learning Exchange Pty (Ltd) 
    35. Letlhokoa Management Services CC 
    36. MacSteel Services Centres SA (WADEVILLE) (TP) 
    37. Madiba Bay Accountancy Training CC 
    38. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    39. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    40. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    41. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    42. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    43. METHEHO LEADERSHIP ACADEMY PTY LTD 
    44. METRO MINDS 
    45. Mod-Mosh Projects and Consulting (PTY) LTD 
    46. MOOLMAN BROS CONST CO PTY 
    47. Moseki Consulting Engineering Training & Development (PTY) LTD 
    48. MWG Logistical Services 
    49. MZANSI SKILLS BASE CC (Selby)(TP) 
    50. Nhlahle Development Agency 
    51. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    52. Nkinane Trading Enterprise 
    53. NOFESA cc 
    54. Northlink College - Bellville Campus 
    55. Ntsangalala Business Enterprise 
    56. OnTrack Learning Solutions CC 
    57. Operational Process Improvements (Pty) Ltd 
    58. OPTIMUM LEARNING TECHNOLOGIES (PTY) LTD 
    59. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    60. Organisational Development International (TP) 
    61. P and R Development and Training (Pty) Ltd 
    62. PEAKFORD MANAGEMENT CONSULTING 
    63. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    64. Production Management Institute of Southern Africa (PMI) 
    65. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    66. Qabuka-Vuka Development Trading 
    67. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    68. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    69. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    70. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    71. School of Shipping 
    72. Senelo Trading CC 
    73. SG Coal (Pty) Ltd (TP) 
    74. SMITHS MANUFACTURING (PTY) LTD (New Germany)(TP) 
    75. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    76. Summat Training Institute 
    77. SWARANANG MANAGEMENT CONSULTING CC 
    78. The Automobile Association of South Africa T/A AA Training Academy (MO 
    79. THE DIAMOND TRAINING SCHOOL 
    80. THE DOCUMENT WAREHOUSE (PTY) LTD 
    81. Tlhalefang Holdings 
    82. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    83. Training Force (Pty) Ltd 
    84. Tsebong Training Centre 
    85. Vhutshilo Health And Training Organisation 
    86. Vicmat Consultants 
    87. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    88. Y3K Training cc (CAPE TOWN) (TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.