SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Reregistered  2023-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Reregistered  2023-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 4U 
    2. ABUNDANT HUMAN CAPITAL SOLUTIONS PTY LTD 
    3. Academy (Pty) Ltd 
    4. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    5. AFRICA SKILLS TRAINING SOLUTIONS PTY LTD 
    6. AFRO ENTERPRIZE NETWORK 
    7. All Access Holdings 
    8. AMANDLA OBUNYE TRAINING ACADEMY PTY LTD 
    9. ARDENT BUSINESS SOLUTIONS 
    10. ARKENSTONE PTY LTD 
    11. ASHIKA DEEPCHUND AND ASSOCIATES CC 
    12. Asiphokuhle Training and Research Institute 
    13. Aspidus 209 T/A 3D Solutions (UITENHAGE) (TP) 
    14. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    15. BIDVEST LAUNDRY GROUP 
    16. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    17. BPC HR Solutions (PRETORIA) (TP) 
    18. Bravospace 139 cc T/A Metro Skills Academy (PORT ELIZABETH) (TP) 
    19. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    20. BUILDING COMPETENCY PTYLTD 
    21. BUSINESS MADE SIMPLE CONSULTING CC 
    22. CAREER EMPIRE PTY LTD 
    23. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    24. CAREER SKILLS PTY LTD 
    25. Centre for Logistics Excellence (Pty) Ltd 
    26. Chartall Business College 
    27. CHERE CONSULTING PTYLTD 
    28. Classic Human Capital Solutions 
    29. College of Production Technology 
    30. COLLIERY TRAINING COLLEGE 
    31. Compass Academy of Learning 
    32. Connex Marketing cc 
    33. CREATIVE FOUNDATION TRAINING 
    34. CREDO BUSINESS COLLEGE PTY LTD 
    35. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    36. DAYTIME MOVE TRADING T/A TRIOPLUS DEVELOPMENT 
    37. DESTO PTY LTD 
    38. DIBANISA LEARNING 
    39. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    40. DUNSINEA DEVELOPMENT AND CONSULTING PTY LTD 
    41. DYNA TRAINING PTY LTD 
    42. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    43. EDGE TRAINING CONSULTANCY C 
    44. EDGE TRAINING CONSULTANCY PTY LTD 
    45. EDIDOR 182 PTY LTD 
    46. EMPILWENI MANAGEMENT SOLUTIONS CC 
    47. ERGO BUSINESS DEVELOPMENT ACADEMY 
    48. EVEREST LEADERSHIP CC T/A EL INTERNATIONAL 
    49. EXCELGROW GROUP HOLDINGS PTY LTD 
    50. EXECU PRIME TRAINING 
    51. FILPRO 
    52. FUNERAL ACADEMY FOR AFRICA 
    53. FUTURE LEADERS YOUTH TRADING 
    54. FUTURE PERFORMANCE TRAINING PTY LTD 
    55. Global Maritime Legal Solutions Pty Ltd 
    56. GREENCHILD PROJECT 
    57. HEIRS TRAINING AND DEVELOPMENT PTY LTD 
    58. HOSPITALITY PROFESSIONAL 
    59. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    60. IIR TRAINING 
    61. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    62. Imperial Technical Training Academy (WADEVILLE) (TP) 
    63. InnerOut Training Solutions 
    64. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    65. IQ Skills Academy (PTY) LTD. 
    66. ISIDIMA GLOBAL TALENT MANAGEMENT 
    67. ITO Focus Reagile 
    68. JESUA CONSULTANTS (Hartenbos) (WA) 
    69. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    70. Jobafrik Consulting 
    71. JOZI GAP YEAR PROGRAMME PTY LTD 
    72. KAJAL & ASSOCIATES 
    73. Kalideen Management 
    74. KBC MANAGEMENT CONSULTANTS PTYLTD 
    75. Kgolo Institute 
    76. Kgotla Trading Enterprise 
    77. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTYLTD 
    78. KNOWLEDGE QUEST PTY LTD 
    79. KOKANO PROJECTS PTY LTD 
    80. Kuyakhula Development Initiatives 
    81. LEARNING AND PERFORMANCE ACADEMY 
    82. Learning Exchange Pty (Ltd) 
    83. Leronsa Trading Enterprise 
    84. Letlhokoa Management Services CC 
    85. LNR TRAINING AND DEVELOPMENT PTYLTD 
    86. M.C.M. PEACE COMMUNICATIONS 
    87. MacSteel Services Centres SA (WADEVILLE) (TP) 
    88. Madiba Bay Accountancy Training CC 
    89. MashMP Holdings 
    90. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    91. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    92. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    93. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    94. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    95. Metro Minds 
    96. MIKYLE CONSULTING CC 
    97. MILL RIDGE INVESTMENTS PTY LTD 
    98. MML Consulting CC. 
    99. Mod-Mosh Projects and Consulting (PTY) LTD 
    100. MOOLMAN BROS CONST CO PTY 
    101. Moseki Consulting Engineering Training & Development (PTY) LTD 
    102. MOSHAKGA BUSINESS ENTERPRISE 
    103. MTHA STRATEGY PLANNING AND DEVELOPMENT CONSULTANCY PTY LTD 
    104. MWG Logistical Services 
    105. NEW GENERATION SKILLS 
    106. Nhlahle Development Agency 
    107. NIMICO PTY LTD 
    108. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    109. Nkinane Training Institute and Consulting (Pty) Ltd 
    110. NOFESA cc 
    111. NORCAZ ACADEMY 
    112. Northlink College - Bellville Campus 
    113. NOSIPHO PHUMELELA TRADING ENTERPRISE 
    114. Ntsangalala Business Enterprise 
    115. OMEIDA TRADING 105 
    116. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    117. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    118. Organisational Development International (TP) 
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    120. P and R Development and Training (Pty) Ltd 
    121. PAPPILON LIFE AND BUSINESS COACHING PTY LTD 
    122. PEAKFORD MANAGEMENT CONSULTING 
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    124. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    125. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    126. Production Management Institute 
    127. Production Management Institute of Southern Africa (PMI) 
    128. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    129. Production Management Institute of Southern Africa - Durban 
    130. PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD 
    131. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    132. Qabuka-Vuka Development Trading 
    133. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    134. Qualitas Training cc (SELBY) (TP) 
    135. QUALITY SOLUTIONS 
    136. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    137. RONALD RECRUITMENT PTY LTD 
    138. ROYALTY TRAINING INSTITUTION PTY LTD 
    139. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    140. Sabela Learning Academy 
    141. SAKHISISIZWE PROJECTS 
    142. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    143. School of Shipping 
    144. Senelo Trading CC 
    145. SERVICES SETA AUTHORIZED DUMMY 
    146. SERVILINX 65 CC T/A SKILLS DEVELOPMENT ACADEMY 
    147. SESTO PTY LTD 
    148. SG Coal (Pty) Ltd (TP) 
    149. SHIRS VISION COMPLEADEV PTY LTD 
    150. SIMPLE STARLIGHT PTY LTD 
    151. SINIKA UTHANDO LOVE FROM THE FATHER S HEART NPC 
    152. SMART LINK CONSULTANCY PTY LTD 
    153. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    154. SUMMAT INSTITUTE 
    155. Summat Training Institute 
    156. SWARANANG MANAGEMENT CONSULTING CC 
    157. TEBATSO AND MABU TRADE AND PROJECTS 
    158. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    159. The Automobile Association of South Africa T/A AA Training Academy (MO 
    160. THE BUSINESS SCHOOL OF SOUTH AFRICA PTY LTD. 
    161. THE DIAMOND TRAINING SCHOOL 
    162. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    163. THE STAR FACTORY 
    164. Thuto Lere Community Empowerment Programme 
    165. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    166. TRAINING AT WORK PTY LTD 
    167. Training Force (Pty) Ltd 
    168. Training Force (Pty) Ltd (Durban) (TP) 
    169. TRAINING LEADERSHIP CONSULTING 
    170. TRAININGMANIA 
    171. TSEBO TRAINING 
    172. Tsebong Training Centre 
    173. Tshimedzwa Development Centre (Pty) Ltd 
    174. TURNING POINT TRAINING AND DEVELOPMENT CC 
    175. UKWAKHILE TRAINING 
    176. VANCE BUSINESS VENTURES PTY LTD 
    177. Vhutshilo Health And Training Organisation 
    178. Vicmat Consultants 
    179. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    180. WEALTH IN PROGRESS TRAINING PTY LTD 
    181. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    182. WNS GLOBAL SERVICES SA PTY LTD 
    183. WORKWISE CORPORATE TRAINING SOLUTIONS 
    184. Y3K Training cc (CAPE TOWN) (TP) 
    185. YELLOW MEDIA PUBLISHERS PTY LTD 
    186. ZILA MKHONTO TRADING AND PROJECTS 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.