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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Freight Forwarding and Customs Compliance 
SAQA QUAL ID QUALIFICATION TITLE
59365  National Certificate: Freight Forwarding and Customs Compliance 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
TETA - Transport Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Transport, Operations and Logistics 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  130  Level 3  NQF Level 03  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 10105/14  2015-07-01  2018-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
22440  National Certificate: Customs Clearing  Level 3  NQF Level 03  134  Complete 
22442  National Certificate: Freight Forwarding  Level 3  NQF Level 03  155  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

This Qualification is to provide learners with the conceptual framework and the skills necessary to perform routine functions within the Freight Forwarding and Customs Compliance environment. This Qualification is intended to equip learners to operate cross-functionally within the Freight Forwarding and Customs Compliance environment of the international logistics industry.

Qualifying learners will be able to pursue further development and Qualifications in such specialist as the international logistics and supply chain management.

Learners who successfully complete this Qualification will be able to:
  • Apply the competencies of numeracy and literacy to everyday work related situations.
  • Adhere to the required processes and procedures related to the import and export of internationally traded goods.
  • Use geographic and logistics concepts to carry out routine import and export policies and procedures.

    This Qualification aims to assist people entering a career in the freight forwarding and customs compliance field and those already working in it maintain and improve their competencies in fulfilling and anticipating the needs of their clients and customers. It will create the opportunity:
  • For a career path.
  • To provide process and service standards.
  • To improve productivity.
  • To improve service delivery.

    Rationale:

    It has been estimated that logistics costs as a whole constitute at least 14% of the cost of goods in South Africa, which is at least 50% above the global norm. A large proportion of this overspend is attributed to inefficiencies caused by lack of competence. In order to become world competitive South Africa Limited needs to deliver its goods on time at the right place and at an acceptable cost. To do this requires the establishment and maintenance of world class supply chains. Competent international logistics and supply chain management practitioners and support staff are required for this purpose.

    This is a Qualification in a series for learners who want to follow a career in the field of freight forwarding and Customs compliance. This Qualification focuses on developing skills and knowledge necessary to perform in a competent manner in this industry.

    The NC: Freight Forwarding and Compliance, NQF Level 3 replaces the following Qualifications:
  • National Certificate: Freight Forwarding, NQF Level 3.
  • National Certificate: Customs Clearing, NQF Level 3. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learning Assumed to be in Place and Recognition of Prior Learning:
  • Communication at NQF Level 2.
  • Mathematical Literacy at NQF Level 2.

    Access to the Qualification

    Access is open to all learners bearing in mind the learning assumed to be in place. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    The qualification is made up of a combination of learning outcomes from Fundamental, Core and Elective components, totalling 130 minimum credits.
  • Fundamental: 36 Credits.
  • Core: 66 Credits.
  • Elective: 28 Credits Minimum.

    Total: 130 Credits Minimum.

    Fundamental component:
  • All unit standards to the value of 36 credits are compulsory.

    Core component:
  • All unit standards to the value of 66 credits are compulsory.

    Elective component:
  • The Elective component consists of four specialisations. Learners are to choose a specialisation based on the area in which they work or in which they are interested. Learners are then required to choose Elective standards for their chosen field of specialisation totalling a minimum of 28 credits.

    The specialisations are as follows:

    Generic:
  • Perform processes and procedures required for the administration of import transactions.
  • Perform the processes and procedures required for the administration of export transactions.
  • Comply with procedures in respect of lost, discrepant and damaged cargo.
  • Generate forwarding industry invoices, credit notes and landed costings.
  • Handle cargo for import and export.
  • Demonstrate knowledge and understanding of transportation insurance.
  • Apply knowledge of insurance to the transportation of a consignment of goods.

    Customs:
  • Calculate customs values.
  • Calculate duties and tax payable on internationally traded goods.
  • Classify commodities according to customs tariff.
  • Frame and submit customs declarations and carrier release documentation.

    Airfreight:
  • Document and handle export airfreight general non-hazardous cargo.
  • Arrange the distribution of small to medium consignments door to door.
  • Accept and process dangerous goods for transportation by air.
  • Identify, pack, mark and label dangerous goods for transportation by air.
  • Facilitate the final delivery and release of goods imported and exported by airfreight.
  • Secure cargo for airfreight.
  • Calculate costs of airfreighting goods.

    Surface Freight:
  • Document and handle export surface general non-hazardous cargo.
  • Facilitate the forwarding and clearing of dangerous goods for intermodal transportation.
  • Handle dangerous goods during warehousing and storage.
  • Apply groupage processes and procedures to cargo imported by surface.
  • Administer multimodal surface freight import clearances.
  • Evaluate and select sea freight carriers and agents.
  • Carry out intermodal surface costings. 

  • EXIT LEVEL OUTCOMES 
    1. Apply the competencies of numeracy and literacy to everyday work related situations.

    2. Adhere to the required processes and procedures related to the import and export of internationally traded goods.

    3. Use geographic and logistics concepts to carry out routine import and export policies and procedures. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:

    1.1 Oral and written communication is maintained and adapted as required to perform work related activities.
    1.2 Numeracy skills are applied while performing routine tasks in an operational context.

    Associated Assessment Criteria for Exit Level Outcome 2:

    2.1 Freight forwarding and customs compliance procedures and processes are understood and applied in the workplace.
    2.2 Organisational and legal prescripts are understood and applied to daily work routines.
    2.3 Freight forwarding and customs compliance information is evaluated and used to process import and export transactions.
    2.4 Deviations and non-conformances are identified and responded to according to the requirements of the transaction.

    Associated Assessment Criteria for Exit Level Outcome 3:

    3.1 The world map is understood as it applies to internationally traded goods.
    3.2 Factors influencing the routing of international cargo are understood and considered to plan imports and exports.
    3.3 The different modes of transportation of internationally traded goods are understood and applied to imports and exports. 

    INTERNATIONAL COMPARABILITY 
    This Qualification is part of a series of Qualifications ranging from NQF Level 2 to 5 in the field of international logistics and supply chain management and it was compared to other, similar Qualifications, certificates, skills programmes and courses in the international arena as having best practice.

    The major differences between this Qualification and the two most recognised Qualifications in the international arena are the inclusion of Fundamental learning. This notwithstanding, the theoretical and practical competencies of this Qualification correspond with those shown here.

    International - International Federation of Freight Forwarders Association (FIATA):

    Diploma in Freight Forwarding:
  • An introduction to Freight Forwarding:
    > International freight forwarder and the freight business.
    > Organisation of the company.
    > Financial requirements.
    > Professional organisations.
    > FIATA documents and forms.
    > General knowledge of transport and related geography.
    > Special transport services.
    > Packing requirements.
    > Co-operation with other service providers.
    > Information and communication technologies.
  • Sea Transport (General):
    > Regulations for the transport of goods by sea.
    > Shipping services.
    > Types of vessels.
    > Bill of lading.
    > Pricing of ocean freight.
    > Geography of ocean transport and port facilities.
  • Maritime Containers (Sea Containers):
    > General knowledge of container transports by sea.
    > Types and specification for most used containers.
    > Loading procedure.
    > Way-bills and accompanying documents.
    > Pricing of inland and ocean freight.
    > Geography of container traffic.
  • Air Transport:
    > General conditions of carriage.
    > Types and specifications of the most used aircrafts and air-pallets.
    > Way-bills and accompanying documents.
    > Calculation of airfreight.
    > Geography in air transport.
  • Road Transport:
    > Legal requirements for national and international road transport.
    > Types of road vehicles.
    > Way-bills and accompanying documents.
    > Tariffs.
    > Geography of road transport.
  • Rail Transport:
    > Legal requirements of national and international rail transport.
    > Ways and means of transportation.
    > Way-bills and accompanying documents.
    > Tariffs (conventional or combined transport).
    > Geography and operational aspects in rail transport.
  • National/International Carriage by Inland Waterway:
    > Legal requirements of transports by inland waterway.
    > Types of barges used in inland waterway carriage.
    > Way-bills and accompanying documents.
    > Determination of freight charges for inland waterway transport.
    > Geography of inland waterways.
  • Customs Procedures:
    > General information on the national customs administration.
    > National customs tariffs.
    > National customs procedures.
    > Liability of the freight forwarder.
    > International conventions.
    > Other possible duties of the customs administration.
  • Logistics:
    > Logistics and forwarding.
    > Logistics concept/project.
    > Physical distribution systems.
    > Sub-systems in logistics (Supply Chain Management).
    > Information handling and control issues.
    > Value added services.
    > Commodity related systems.
    > Rights and duties of the warehouse operator and the customer.
    > Types of warehouse.
    > Warehouse documents and information technology.
    > Construction, layout and safety.
    > Debit of warehouse charges/rent.
    > General.
  • Insurance:
    > Liability insurance.
    > Transport insurance.
  • Dangerous Goods:
    > Role of parties in the transport chain.
    > Regulations.
    > Classification.
    > Marking of hazardous cargo and cargo handling.
    > Training.
    > Documentation.
  • Information and Communications Technologies (ICT) in Forwarding:
    > Basic understanding of computer and its environment.
    > The role of information technologies in forwarding.
    > Data storage and management and databases.
    > Principles of networking and data sharing.
    > Telecommunication and its applications.
    > Electronic data interchange and value-added network.
    > Bar-coding and its application.
    > Internet and web-based technology.
    > e-Commerce.
    > Web-based applications and e-marketplace.
    > Security.
    > Electronic fund transfer and e-payments.

    The above Qualification is offered worldwide throughout the international logistics and supply chain management sectors and it was found that it compares exceptionally well with both the NQF Level 3 and Level 4 Qualifications. There is however no Fundamental learning in this international Qualification.

    Canada - Forum for International Trade Training (FITT):
  • Certificate in International Marketing:
    > The principles of marketing.
    > Domestic vs. International marketing.
    > Market research.
    > Market access.
    > Cultural considerations in international marketing.
    > Political, legal and regulatory considerations in international marketing.
    > Marketing the right product or service.
    > Personal selling abroad.
    > Mass marketing abroad.
    > Enhancing the marketing effort.
    > Marketing services.

    There are only a few areas of similarity between this Qualification and the FITT qualification as the latter focuses substantially on the marketing and selling process. This Qualification only has certain components that focus on this area.
  • Certificate in International Trade Finance:
    > An introduction to trade finance.
    > The financing presentation.
    > Trade finance, risk analysis and risk management.
    > Foreign exchange rates.
    > Export costing and transaction viability.
    > Payment methods and short term financing.
    > Factoring and forfeiting.
    > Understanding and processing documentary credits.
    > Bonds and guarantees.
    > Export credit insurance and financing.
    > Cash flow planning.
    > Counter trade and consignment.

    It is obvious from the above Qualification that there is only one aspect that compares with ours in that we only look at the interpretation of financial statements and not the in-depth manner in which they look into international trade finance. It must be noted however, that it is within the Elective category of the South African qualification that a far more in-depth look is taken into finance.

    Ireland - Irish International Freight Forwarding Association (IIFFA):
  • Traineeship in Freight Forwarding:
    > General Knowledge of the Industry.
    > Sea transport.
    > Road Transport.
    > Air Transport.
    > Customs procedures.
    > Warehousing/Logistics.
    > Transport Insurance.
    > Customer Service (City and Guilds).
    > Manual Handling Training (City and Guilds).
    > ECDL (European Computer Driving Licence.

    The learning taking place in the above Qualification has similar outcomes to the South African one and therefore they compare favourably with each other. It must be noted that the choice of electives affects the degree of alignment between the two qualifications.

    Japan - Customs Training Institute:
  • Certificate: Introduction for Officials Level 3:
    > Acquire Sense of Responsibility as a Member of Society.
    > Duties and Responsibilities as Public Employee.
    > Acquire Basic knowledge and Skills for Efficient Customs Work.
  • Certificate: Intermediate Level 3:
    > Acquire Practical knowledge and Skills of Customs Work.
  • Certificate: Technical:
    > Officials acquire knowledge for tasks.

    The above courses from Japan only offer an introductory insight to Customs work and therefore do not go into the same detail as the South African qualification. As can be seen they do not cover any of the practical work required at this level and they focus almost exclusively on Customs compliance whereas the South African Qualifications is far more generalised on international logistics and supply chain management.

    Hungary - Budapest M?szaki És Gazdásagtudományi Egyetem:
  • Diploma in Freight Forwarding Managers:
    > National and International Legislation.
    > Agreements, Rules and Practices on Freight Forwarding.
    > Transportation by Rail, Road, Air or Inland Navigation and Maritime Transport.
    > Relevant Procedures.
    > Insurance.

    This particular Diploma has all the elements contained in the South African Qualification and therefore compares very well with it. Our Qualification however contains more detail and has additional competencies included in it.

    None of the SADC countries seemed to have any Qualifications or courses to make comparisons with. It was found that some may however offer the FIATA Diploma.

    Conclusion:

    While there may be different ways of expressing the content of the learning taking place all over the world, there is sufficient consensus that it all refers to the same basic competencies required to work within the 'international logistics and supply chain management' environment. It is evident that the South African Level 3 Qualification compares well to the FIATA and FITT programmes, although their competencies are spread over both the NQF Level 3 and 4 Qualifications. 

  • ARTICULATION OPTIONS 
    Horizontal articulation is possible with:
  • ID 23654: National Certificate: Management, NQF Level 3.
  • ID 57831: National Certificate: Freight Handling, NQF Level 3.
  • ID 48437: National Certificate: Road Transport, NQF Level 3.
  • National Certificate: Ports and Harbours, NQF Level 3.

    Vertical articulation is possible with:
  • FETC: Business Administration Services.
  • ID 49129: FETC: Management and Administration, NQF Level 4.
  • ID 57712: FETC: Generic Management, NQF Level 4.
  • ID 57849: FETC: Dangerous Goods: Multi-modal Transportation, NQF Level 4.
  • ID 57806: FETC: Exports, NQF Level 4.
  • ID 49155: FETC: Shipping, NQF Level 4. 

  • MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQA's (including professional bodies); and in terms of moderation guideline detailed in "Qualification Assessor Criteria".
  • Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specifies otherwise. Moderation should also encompass achievement of the competence described both in individual Unit Standards, Exit Level Outcomes as well as the integrated competence described in the Qualification.
  • Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant should:
  • Be registered as an assessor with the relevant ETQA or an ETQA that has a memorandum of understanding with the relevant ETQA.
  • Be in possession of a relevant Qualification at NQF Level 4 or higher. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    This qualification replaces:
  • Qualification 22442, which is "National Certificate: Freight Forwarding, level 3, 140 credits.
  • Qualification 22440, which is "National Certificate: Customs Clearing" Level 3, 134 Crediits. 

  • UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  252435  Apply basic invoicing and accounting principles  Level 3  NQF Level 03 
    Core  252417  Apply geographic principles in mapping a trade route  Level 3  NQF Level 03 
    Core  14182  Comply with organisation ethics  Level 3  NQF Level 03 
    Core  252416  Describe and apply the Customs and Excise Act  Level 3  NQF Level 03 
    Core  252413  Describe and apply the regulations and documentary requirements which govern international trade  Level 3  NQF Level 03 
    Core  252423  Explain the administration of a freight forwarding and clearing operations  Level 3  NQF Level 03 
    Core  252429  Explain the concept of international trade  Level 3  NQF Level 03 
    Core  244589  Identify causes of stress and techniques to manage it in the workplace  Level 3  NQF Level 03 
    Core  252415  Identify equipment and infrastructure used in international transport  Level 3  NQF Level 03 
    Core  252437  Interpret and apply International commercial terms  Level 3  NQF Level 03 
    Core  13936  Outline the legal environment of a selected industry  Level 3  NQF Level 03 
    Core  252427  Outline the structure of the airfreight forwarding environment  Level 3  NQF Level 03 
    Core  252424  Outline the structure of the surface freight forwarding environment  Level 3  NQF Level 03 
    Core  7175  Provide customer service in a banking environment  Level 3  NQF Level 03 
    Core  7782  Analyse a business and determine the way it functions  Level 4  NQF Level 04 
    Fundamental  119472  Accommodate audience and context needs in oral/signed communication  Level 3  NQF Level 03 
    Fundamental  9010  Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations  Level 3  NQF Level 03 
    Fundamental  9013  Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts  Level 3  NQF Level 03 
    Fundamental  119457  Interpret and use information from texts  Level 3  NQF Level 03 
    Fundamental  9012  Investigate life and work related problems using data and probabilities  Level 3  NQF Level 03 
    Fundamental  119467  Use language and communication in occupational learning programmes  Level 3  NQF Level 03 
    Fundamental  7456  Use mathematics to investigate and monitor the financial aspects of personal, business and national issues  Level 3  NQF Level 03 
    Fundamental  119465  Write/present/sign texts for a range of communicative contexts  Level 3  NQF Level 03 
    Elective  258220  Address customer requests and queries in a Distribution Centre  Level 3  NQF Level 03 
    Elective  252426  Administer multimodal surface freight import clearances  Level 3  NQF Level 03 
    Elective  252438  Apply groupage processes and procedures to cargo imported by surface  Level 3  NQF Level 03 
    Elective  13234  Apply quality procedures  Level 3  NQF Level 03 
    Elective  242983  Arrange the distribution of small to medium sized consignments door-to-door  Level 3  NQF Level 03 
    Elective  252422  Calculate cost of airfreighting goods  Level 3  NQF Level 03 
    Elective  252414  Calculate customs values  Level 3  NQF Level 03 
    Elective  252421  Calculate duties on tax payable on internationally traded goods  Level 3  NQF Level 03 
    Elective  252440  Carry out intermodal surface costings  Level 3  NQF Level 03 
    Elective  252434  Classify commodities according to customs tariff  Level 3  NQF Level 03 
    Elective  252419  Comply with procedures in respect of lost, discrepant and damaged cargo  Level 3  NQF Level 03 
    Elective  244504  Describe and explain the principles of logistics support in a specific context  Level 3  NQF Level 03 
    Elective  252436  Document and handle export airfreight general non-hazardous cargo  Level 3  NQF Level 03 
    Elective  252433  Document and handle export surface general non-hazardous cargo  Level 3  NQF Level 03 
    Elective  252430  Explain and identify sea freight carriers and agents  Level 3  NQF Level 03 
    Elective  116218  Explain the planning and scheduling of tasks in a production environment  Level 3  NQF Level 03 
    Elective  252431  Facilitate airfreight clearance and delivery  Level 3  NQF Level 03 
    Elective  252425  Frame and submit customs declarations and carrier release documentation  Level 3  NQF Level 03 
    Elective  252411  Generate invoices, credit notes and landed costings  Level 3  NQF Level 03 
    Elective  252439  Handle cargo for import and export  Level 3  NQF Level 03 
    Elective  242814  Identify and explain the core and support functions of an organisation  Level 3  NQF Level 03 
    Elective  117897  Maintain stock balances in a distribution centre  Level 3  NQF Level 03 
    Elective  113829  Operate within a logistics environment  Level 3  NQF Level 03  10 
    Elective  252418  Perform processes and procedures required for the administration of export transactions  Level 3  NQF Level 03 
    Elective  252432  Perform processes and procedures required for the administration of import transactions  Level 3  NQF Level 03 
    Elective  243804  Replenish stock in a retail business  Level 3  NQF Level 03  12 
    Elective  252428  Secure cargo for airfreight  Level 3  NQF Level 03 
    Elective  242986  Accept and process dangerous goods for transportation by air  Level 4  NQF Level 04 
    Elective  120020  Apply knowledge of insurance to the transportation of a consignment of goods  Level 4  NQF Level 04 
    Elective  120009  Demonstrate knowledge and understanding of transportation insurance  Level 4  NQF Level 04 
    Elective  116280  Demonstrate understanding of warehouse manufacturing and inventory assembly  Level 4  NQF Level 04  20 
    Elective  116294  Determine manufacturing and assembly material requirements  Level 4  NQF Level 04  12 
    Elective  242991  Facilitate the forwarding and clearing of dangerous goods for transportation  Level 4  NQF Level 04 
    Elective  242996  Handle dangerous goods during warehousing and storage  Level 4  NQF Level 04 
    Elective  242987  Identify, pack, mark and label dangerous goods for transportation by air  Level 4  NQF Level 04 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. BPL Academy 
    2. Global Maritime Legal Solutions (Pty) Ltd 
    3. Institute for Quality cc 
    4. Learning Exchange Pty (Ltd) 
    5. Makwedeng Training 
    6. METRO MINDS 
    7. P and R Development and Training (Pty) Ltd 
    8. Phephani Learnerships cc 
    9. School of Shipping 
    10. Y-2-K Customs Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.