SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Demonstrate understanding of employment relations in an organisation

SAQA US ID	UNIT STANDARD TITLE
10170	Demonstrate understanding of employment relations in an organisation
ORIGINATOR
SGB Human Resource Management and Practices
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Human Resources
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for persons who hold, or seek to hold, a supervisor or shop steward position. Persons credited with this unit standard are able to contribute to the effective functioning of an organisation by understanding the roles of various stakeholders in the organisation, and understanding agreements, policies and procedures related to employment in the organisation.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that people starting to learn towards this standard are able to:

communicate effectively at least at NQF level 2

explain basic organisational functions.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate understanding of the various stakeholders and their roles in an organisation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. I can correctly identify different stakeholders

ASSESSMENT CRITERION RANGE

Stakeholders include management and organised labour

ASSESSMENT CRITERION 2

2. I can correctly explain the roles of the identified stakeholders.

SPECIFIC OUTCOME 2

Demonstrate understanding of organisational policies and procedures related to employment.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. I can correctly identify relevant policies and procedures.

ASSESSMENT CRITERION 2

2. I can provide a satisfactory explanation of the mechanics of grievance and disciplinary procedures.

ASSESSMENT CRITERION 3

3. I can correctly utilise grievance procedures.

SPECIFIC OUTCOME 3

Demonstrate understanding of employment related agreements.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. I can correctly identify various types of agreements.

ASSESSMENT CRITERION 2

2. I can correctly identify, describe and explain relevant conditions of employment in an organisation.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on

Employment related procedures

Centralised and decentralised agreements

Basic principles of organised labour (see assessment criterion 1.2).

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information by, e.g.,

Identifying stakeholders and their respective roles.

Identifying organisational policies and procedures.

Identifying, describing and explaining employment agreements

UNIT STANDARD CCFO DEMONSTRATING

Demonstrate an understanding of the world as a set of related systems by, e.g.

providing a satisfactory explanation of the mechanics of grievance and disciplinary procedures.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	48902	National Certificate: Abattoir Supervision	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	AgriSETA
Core	67465	National Certificate: Business Administration Services	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Core	23453	National Certificate: Micro Finance	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	BANKSETA
Core	50398	National Certificate: Project Support Service	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	49083	National Certificate: Wood Products Processing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Core	60650	Professional Qualification: Business Administration	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	67463	Further Education and Training Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	58063	Further Education and Training Certificate: Labour Recruitment Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	48664	Further Education and Training Certificate: Mail Supervision	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	20893	National Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2005-02-13	Was SABPP until Last Date for Achievement
Core	21728	National Certificate: Labour Recruitment Consultancy	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-12	SERVICES
Fundamental	21813	National Certificate: First Line Manufacturing Management: Food and Beverage	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Registered"	2005-06-12	Was FOODBEV until Last Date for Achievement
Elective	58537	National Certificate: Chemical Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Registered"	2009-06-17	Was CHIETA until Last Date for Achievement
Elective	78528	National Certificate: Chemical Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	93997	National Certificate: Contact Centre and Business Process Outsourcing Support	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Elective	22440	National Certificate: Customs Clearing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-09-13	Was TETA until Last Date for Achievement
Elective	22442	National Certificate: Freight Forwarding	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-09-13	TETA
Elective	48663	National Certificate: Mail Handling	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	61971	National Certificate: Pulp and Paper Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	49447	National Certificate: Trade Exhibition Support	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	61595	Further Education and Training Certificate: Business Administration Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	93995	Further Education and Training Certificate: Payroll Administration Services	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	59037	Further Education and Training Certificate: Tissue Conversion	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2015-06-30	FPMSETA
Elective	36436	National Certificate: Local Economic Development	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	LG SETA
Elective	35927	National Certificate: Payroll Administration Services	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2009-11-07	Was SERVICES until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	AAR Trading and Projects (Pty) Ltd
2.	African Global Skills Academy
3.	Amabamba Recruitment
4.	APTJ TRAINING & DEVELOPMENT
5.	AVAX SA 481 CC. T/A Mandisa Development Services
6.	Chartall Business College
7.	DC Academy
8.	Edutraining Business College
9.	Fachs Business Consulting and Training
10.	FBT Consultants CC
11.	Felix Risk Training Consultants
12.	Get Ready information Services
13.	Gigimo Tourism Academy
14.	HARMONY GOLD MINING CO LTD
15.	Jobafrik Consulting
16.	Josmap Training Institute
17.	Jumpstart Training Institute
18.	Legal Practice Academy
19.	MAKHENSA GLOBAL ICT SERVICES
20.	MANCOSA Pty (Ltd)
21.	MAT 007 (PTY) LTD
22.	METSKILL PTY LTD
23.	Mokoni Investment Diversities (Pty) Ltd
24.	Nemalale Eagles Consultancy CC
25.	Neopeo Trading & Projects
26.	NEW GENERATION COMMUNITY DEVELOPMENT
27.	Octomate Education Pty Ltd
28.	Pebetse Training and Consulting
29.	Progressive School of Business and Engineering (Pty)
30.	Rand International Management and Training Consultants (Pty) Ltd
31.	Regent Business School (Pty) Ltd t/a Regent Business School
32.	RIAPHATHUTSHEDZA
33.	RUDO CONSULTING cc
34.	SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD
35.	Siza Nesu Training and Consultants
36.	Umqondo Consultancy
37.	UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD
38.	University of Venda
39.	VARGASOL TRAINING INSTITUTE
40.	VEB CELE & ASSOCIATES PTY LTD