All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: |
Further Education and Training Certificate: Labour Recruitment Services |
SAQA QUAL ID | QUALIFICATION TITLE | |||
58063 | Further Education and Training Certificate: Labour Recruitment Services | |||
ORIGINATOR | ||||
SGB Human Resource Management and Practices | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
SERVICES - Services Sector Education and Training Authority | OQSF - Occupational Qualifications Sub-framework | |||
QUALIFICATION TYPE | FIELD | SUBFIELD | ||
Further Ed and Training Cert | Field 03 - Business, Commerce and Management Studies | Human Resources | ||
ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
Undefined | 152 | Level 4 | NQF Level 04 | Regular-Unit Stds Based |
REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
Passed the End Date - Status was "Reregistered" |
SAQA 06120/18 | 2018-07-01 | 2023-06-30 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
PURPOSE AND RATIONALE OF THE QUALIFICATION |
Purpose:
This qualification is the entry level qualification to the Labour Recruitment industry and facilitates access to education, training and a career path within a dynamic, exciting, challenging and growing services sector. This qualification is intended for Labour Recruitment consultants in staffing services as well as recruitment consultants in the Human Resource environment, including recruiters in the Public Service, and any other person involved in a people acquisition function. This qualification aims to raise the level of professional service to employers, job seekers and other stakeholders. The qualification has been designed to empower learners with competencies and insights to respond positively to the changing demands in the labour recruitment industry by: The learners who achieve this qualification will possess knowledge, skills and competencies pertinent to the labour recruitment industry. Competent learners will be capable of: The qualification addresses all sectors of the recruitment industry and brings together aspects of marketing and recruitment principles and practices. This provides articulation with other service sectors and facilitates portability of skills. Learners embarking on this qualification will gain experience and knowledge of various fields in business management such as sales and marketing, human resources and accounting. This could enable career growth within or external to the recruitment industry and facilitates life long learning. Rationale: Recruitment services play a critical role in access to employment. The economic growth of the country has impacted positively on the growth of the sector through the need for knowledgeable and skilled workers. This results in a demand for competent recruitment consultants operating in an increasingly complex labour market. Currently there is no formal qualification that addresses the need of the industry sub-sector for qualified professional consultants. The qualification will provide learners with specialised competencies to function successfully within the recruitment environment. The recruitment industry, through its qualified consultants, manages a significant portion of the permanent and temporary workforce and facilitates the acquisition of job and employment opportunities within the marketplace. This qualification is the first in the learning pathway for individuals who wish to embark on a career within the recruitment industry or related careers in other sectors. The qualification covers the foundational areas of the recruiter's role in the workplace. This qualification brings together all aspects of recruitment and marketing principles. It seeks to professionalise the industry and is applicable to permanent and temporary employment services. In addition, it provides articulation with other service industries. This qualification will provide an opportunity for persons already in the industry to acquire formal recognition for the competencies that they have acquired. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Recognition of Prior Learning (RPL) This qualification can be achieved wholly or in part through Recognition of Prior Learning. It makes the recognition of prior learning possible. The learner and assessor will jointly decide on methods to determine prior learning and competence implicit in the qualification and the associated unit standards. Recognition of prior learning should be done by means of integrated assessment. The RPL may allow for: Access to the qualification This qualification is open, keeping in mind the requirements of learning assumed to be in place. |
RECOGNISE PREVIOUS LEARNING? |
Y |
QUALIFICATION RULES |
The Qualification consists of a Fundamental, a Core and an Elective Component.
To be awarded the Qualification, learners are required to obtain a minimum of 152 credits as detailed below. Fundamental Component: The Fundamental Component consists of Unit Standards in: It is compulsory therefore for learners to do Communication in two different South African languages, one at Level 4 and the other at Level 3. All Unit Standards in the Fundamental Component are compulsory. Core Component: The Core Component consists of Unit Standards to the value of 82 credits all of which are compulsory. Elective Component: The Elective Component consists of Unit Standards to the value of 145 credits. Learners are to choose Unit Standards to the minimum of 14 credits. |
EXIT LEVEL OUTCOMES |
On completion of this qualification learners will be competent in the following outcomes within the defined context of this qualification.
1. Combine recruitment practices to match candidates for specific job criteria. 2. Apply business and ethical principles to recruitment practices. 3. Demonstrate a range of communication skills within a recruitment environment. 4. Establish client and candidate relationships in order to provide recruitment services. 5. Apply legislative and regulatory frameworks in recruitment practices. 6. Identify and solve problems related to recruitment practices. Critical Cross-Field Outcomes (CCFOs) This qualification addresses the following Critical Cross-Field Outcomes, as detailed and expressed in the associated unit standards: decisions to solve labour recruitment related problems efficiently and effectively. helping to improve the work of his/her immediate team to meet organizational goals and objectives. task list. technologies for recruitment. with complex interrelated aspects of society and challenges and demands of labour recruitment from the legal, ethical, economical and political perspectives. and efficient labour recruitment practice. |
ASSOCIATED ASSESSMENT CRITERIA |
1.
2. 3. 4. 5. 6. Integrated Assessment The assessment criteria embedded in the unit standards contained in this qualification are performance-based, assessing applied competence (practical, foundational and reflective) competencies regarding labour recruitment related knowledge and skills. The learner assessed against this qualification should be able to integrate the various unit standards outcomes to be able to practice as a labour recruitment consultant. Both formative and summative assessments are required so that learners are given feedback on their progress in achievement of specific learning outcomes. The qualification should be assessed on the basis of evidence of demonstrated performance in the workplace or in simulated work situations designed to draw upon similar performance to that required at the workplace. The summative assessment should be concerned with the judgment of the learning in relation to the exit level outcomes, which evaluates the learner's ability to integrate knowledge and skills as well as the attitude or behaviour required to provide labour recruitment services and deal effectively with divergent and random demands. Assessment of communication and mathematical literacy should be integrated as far as possible within the context of specific learning. All exit level outcomes, critical cross-field outcomes, and essential embedded knowledge required by the component unit standards are to be assessed. Evidence of the achievement of the critical cross-field outcomes should be found both in performance and in explaining and applying the essential embedded knowledge. |
INTERNATIONAL COMPARABILITY |
A worldwide web-site search in the labour recruitment training practices was conducted in international countries including the SADC region to identify whether international qualifications and associated standards achieve similar outcomes as the South African qualification in Labour Recruitment. The international comparison focused on the specific practices and needs of consultants in the labour recruitment environment. Most of the sites searched provide a list of qualification and the awarding bodies accredited to provide a wide range of academic and vocational qualifications in different fields. Internet research was conducted from the following countries together with those found in the SADC region that are directly responsible for setting standards in education and training as well as providing training information service.
Background and rationale for the choice of countries for comparison South Africa has a regulated and sophisticated legislative framework which forms a key component of the qualification. When selecting countries for comparison, a well documented and comprehensive legislative framework was sought, in addition to seeking those countries were labour recruitment practices are comparable to South African qualification. The United Kingdom and the United States were obvious choices for comparison. The industry's representative association, the Association of Personnel Service Organisations in South Africa (APSO) is a member of the International Confederation of Temporary Employment Agencies (CIETT) which represents national federations from 30 countries and the six largest companies in labour recruitment worldwide, as well as having a strong affiliation with the American Staffing Association (ASA), was host nation for the International Conference. As a profession, education and continuous profession development of its members is key, therefore APSO in close association with the sector education and training authority, tracks and evaluates global developments in terms of industry practices, to ensure the currency of education, qualifications and practices. Through CIETT membership, APSO has access to global partners for international comparability. Engagement with key roleplayers on international reciprocity was further developed through a delegation including APSO meeting and ASA Education Committee in November 2006. Discussion included the rationale and benefits of having an international reciprocal agreement in place for the National Qualification Framework (NQF) Level 4 qualification. A formal pathway is work-in- progress. Countries such as Netherlands, Australia, Singapore, Malaysia, Canada, United States of America, Scotland and Ireland are amongst others members of the United Kingdom qualifications authority. Further searches were conducted in the SADC region including Malaysia, India, Belgium, Mexico and therefore could not find suitable examples of qualifications or learning programmes to compare to the South African qualification in labour recruitment. However, in some countries such as Australia and New Zealand for instance, some of the certificate courses offered are purely for Personnel Recruitment and not a qualification in Labour Recruitment Consulting whose unit standards compare favourably with this qualification. United States of America The American Staffing Association is the voice of the United States staffing industry. It is a professional body that promotes the interests of the industry and oversees education in the recruitment or staffing industry. Members of ASA provide a wide range of employment related services and solutions, including temporary and contracting staffing, recruiting and permanent placement, amongst others. The Certified Staffing Professional learning programme that addresses key topics in labour and employment law, including: The South African unit standards in this qualification address some of the competencies to the Certified Staffing Professional programme although a bulk of these topics relating to law are contained addressed in the unit standard 113915 "Explain the application of the Basic Conditions of Employment Act in an employment contract" and unit standard ID 10170 "Demonstrate understanding of employment relations in an organisation". United Kingdom A search for similar qualifications was conducted in the United Kingdom's Qualification and Curriculum Authority (QCA) database. Recruitment and Employment Confederation (REC)(UK) is the professional body representing the recruitment industry with more than 7 000 corporate members and 5 000 individual members and a member of INVESTOR IN PEOPLE, CIETT and CBI (the voice of business). It is a body approved by the Qualifications and Curriculum Authority (QCA) to offer specialist recruitment training and qualifications that provide valuable personal development opportunities which improve company performance. The following qualifications offered by REC were found to be comparable with the South African unit standards contained in this qualification. Qualification title and reference: CIPD Level 3-Advanced Certificate in Recruitment 100/5280/X. Unit standards Learning programme: Qualification title and reference: Certificate in Recruitment Practice. New Zealand Australia The following qualification was found: Information such as the level, credits and unit standards contained therein was not available. The following Unit Standards were found: (CHCES304A) Deliver recruitment services. This unit standard involves the delivery of recruitment service that include sourcing of job vacancies, providing advice to employers, sourcing suitable clients (job seekers) to fulfil agreed selection criteria and providing advice and support following placement. The unit standard covers the following elements: (BSBEMS403A) Develop and provide employment management services. This unit standard addresses the requirements for personnel working in an employment services agency to provide candidates with service that address the issues of candidate retention with the agency and employment management services. The elements contained in this unit standards are: The outcomes addressed in these unit standards do not specifically compare with the South African unit standards, however they address some skills embedded in the South African unit standards. (BSBEMS402A) Develop and implement strategies to source and assess. This unit standard addresses the requirements for personnel working in an employment services agency to source and assess candidates. The elements contained in the unit standards are: The outcomes of the unit standards are similar to the South African unit standard 10978 "Recruit and select candidates to fill defined positions". |
ARTICULATION OPTIONS |
Articulation possibilities
This qualification provides both vertical and horizontal articulation with the following related qualifications in the fields of Business, Commerce and Management Studies: Horizontal Articulation Vertical Articulation |
MODERATION OPTIONS |
Moderation must include both internal and external moderation of assessments. Moderation of assessments will be overseen by the relevant ETQA according to the moderation guidelines and agreed ETQA procedures. This qualification can be internally assessed by assessors of the provider and moderated by a moderator registered with the relevant ETQA. Moderation shall comply with SAQA requirements. |
CRITERIA FOR THE REGISTRATION OF ASSESSORS |
Assessors for this qualification should hold a qualification in Human Resources or equivalent qualification in related disciplines within the field of Human Resources at least at NQF Level 5 and have worked in labour recruitment. The Assessor must include both internal and external moderation of assessments.
Anyone assessing a learner or moderating the assessment of a learner against this qualification or its unit standards must be a registered assessor with the relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. |
NOTES |
N/A |
UNIT STANDARDS: |
ID | UNIT STANDARD TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS | |
Core | 10170 | Demonstrate understanding of employment relations in an organisation | Level 3 | NQF Level 03 | 3 |
Core | 113915 | Explain the application of the basic conditions of employment act in an employment contract | Level 3 | NQF Level 03 | 2 |
Core | 242655 | Demonstrate knowledge and application of ethical conduct in a business environment | Level 4 | NQF Level 04 | 4 |
Core | 10014 | Describe features, advantages and benefits of a range of products | Level 4 | NQF Level 04 | 6 |
Core | 10024 | Liaise with a range of customers of a business | Level 4 | NQF Level 04 | 4 |
Core | 7836 | Monitor customer satisfaction | Level 4 | NQF Level 04 | 3 |
Core | 13948 | Negotiate an agreement or deal in an authentic work situation | Level 4 | NQF Level 04 | 5 |
Core | 10978 | Recruit and select candidates to fill defined positions | Level 4 | NQF Level 04 | 10 |
Core | 242817 | Solve problems, make decisions and implement solutions | Level 4 | NQF Level 04 | 8 |
Core | 10037 | Take orders from customers to fulfil a need for goods and/or service | Level 4 | NQF Level 04 | 10 |
Core | 123372 | Use appropriate tools and information systems to manage own information and communication | Level 4 | NQF Level 04 | 4 |
Core | 10011 | Work as a member of a marketing team | Level 4 | NQF Level 04 | 5 |
Core | 8647 | Apply workplace communication skills | Level 5 | Level TBA: Pre-2009 was L5 | 10 |
Core | 10047 | Close a deal with a customer | Level 5 | Level TBA: Pre-2009 was L5 | 5 |
Core | 15235 | Prepare and conduct staff selection interviews | Level 5 | Level TBA: Pre-2009 was L5 | 3 |
Fundamental | 119472 | Accommodate audience and context needs in oral/signed communication | Level 3 | NQF Level 03 | 5 |
Fundamental | 119457 | Interpret and use information from texts | Level 3 | NQF Level 03 | 5 |
Fundamental | 119467 | Use language and communication in occupational learning programmes | Level 3 | NQF Level 03 | 5 |
Fundamental | 119465 | Write/present/sign texts for a range of communicative contexts | Level 3 | NQF Level 03 | 5 |
Fundamental | 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | Level 4 | NQF Level 04 | 6 |
Fundamental | 119462 | Engage in sustained oral/signed communication and evaluate spoken/signed texts | Level 4 | NQF Level 04 | 5 |
Fundamental | 119469 | Read/view, analyse and respond to a variety of texts | Level 4 | NQF Level 04 | 5 |
Fundamental | 9016 | Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | Level 4 | NQF Level 04 | 4 |
Fundamental | 119471 | Use language and communication in occupational learning programmes | Level 4 | NQF Level 04 | 5 |
Fundamental | 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | Level 4 | NQF Level 04 | 6 |
Fundamental | 119459 | Write/present/sign for a wide range of contexts | Level 4 | NQF Level 04 | 5 |
Elective | 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | Level 3 | NQF Level 03 | 4 |
Elective | 114932 | Explain how to manage diversity in the workplace | Level 3 | NQF Level 03 | 2 |
Elective | 116720 | Show understanding of diversity in the workplace | Level 3 | NQF Level 03 | 3 |
Elective | 120385 | Apply a range of project management tools and techniques | Level 4 | NQF Level 04 | 7 |
Elective | 114594 | Apply the principles of costing and pricing to a business venture | Level 4 | NQF Level 04 | 6 |
Elective | 117495 | Assess legal contracts for business | Level 4 | NQF Level 04 | 8 |
Elective | 10038 | Conduct follow-up with customers to evaluate satisfaction levels | Level 4 | NQF Level 04 | 14 |
Elective | 14667 | Describe and apply the management functions of an organization | Level 4 | NQF Level 04 | 10 |
Elective | 242822 | Employ a systematic approach to achieving objectives | Level 4 | NQF Level 04 | 10 |
Elective | 120372 | Explain fundamentals of project management | Level 4 | NQF Level 04 | 5 |
Elective | 242813 | Explain the contribution made by own area of responsibility to the overall organisational strategy | Level 4 | NQF Level 04 | 5 |
Elective | 10015 | Identify customers of the business | Level 4 | NQF Level 04 | 4 |
Elective | 114591 | Implement an action plan for business operations | Level 4 | NQF Level 04 | 4 |
Elective | 10980 | Induct a new employee | Level 4 | NQF Level 04 | 6 |
Elective | 10021 | Instil in myself a personal marketing culture | Level 4 | NQF Level 04 | 4 |
Elective | 10012 | Meet marketing performance standards | Level 4 | NQF Level 04 | 4 |
Elective | 242811 | Prioritise time and work for self and team | Level 4 | NQF Level 04 | 5 |
Elective | 10981 | Supervise work unit to achieve work unit objectives (individuals and teams) | Level 4 | NQF Level 04 | 12 |
Elective | 242869 | Apply an understanding of the characteristics of the South African Labour Market | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Elective | 113850 | Compile tender documents and contracts | Level 5 | Level TBA: Pre-2009 was L5 | 16 |
Elective | 11286 | Institute disciplinary action | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
NONE |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
NONE |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |