SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage administration records 
SAQA US ID UNIT STANDARD TITLE
110009  Manage administration records 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other sub-fields who are responsible for keeping records of an administrative nature.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:
  • Controlling and dealing with confidential information and documents
  • Controlling and evaluating ordering and distribution of office stationery
  • Implementing control measures with individuals. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3. 

    UNIT STANDARD RANGE 
  • Documents will include accessible information
  • Stakeholders will include any relevant or interested party. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Control and deal with confidential information and documents. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Confidential information is defined and described for a specific organization. 

    ASSESSMENT CRITERION 2 
    2. The system and procedures used for dealing with confidential information is explained with examples. 

    ASSESSMENT CRITERION 3 
    3. Documents are secured in an appropriate manner and within an agreed time frame. 

    ASSESSMENT CRITERION 4 
    4. Utmost care is taken to avoid compromising any relevant stakeholder. 

    SPECIFIC OUTCOME 2 
    Control and evaluate ordering and distribution of office stationery. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. A plan is presented to effectively control office stationery policies, procedures and strategies. 

    ASSESSMENT CRITERION 2 
    2. Plans are developed on how to monitor, maintain and improve stock levels in accordance with organisational requirements. 

    ASSESSMENT CRITERION 3 
    3. Effective shrikgage controls are developed and implemented for an organisation. 

    ASSESSMENT CRITERION 4 
    4. Evidence of accurate reports are produced reflecting stationery movements for a given period. 

    ASSESSMENT CRITERION 5 
    5. The control of the administration system and procedures is explained and applied to ensure effective administering of stationery. 

    ASSESSMENT CRITERION 6 
    6. Documentation used for the control of stationery in an accurate, complete way, which complies with requirements is explained to employees. 

    ASSESSMENT CRITERION 7 
    7. Effective stationery control procedures, systems and follow up actions are evaluated and explained. 

    SPECIFIC OUTCOME 3 
    Implement control measures with individuals. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Contracted control measures are implemented and non-conformances are identified for reporting to person with the authority to deal with them. 

    ASSESSMENT CRITERION 2 
    2. Non-conformances are recorded and corrective actions negotiated according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    3. Reported non-conformance is handled in accordance with organisational policies and procedures and is duly recorded. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as assessors with the Services SETA ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services SETA ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of organisational policies, procedures and systems
  • Methods and techniques for controlling individuals
  • Stationery purchasing and distribution procedures and budget levels
  • Authorisation levels and individuals. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/ A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems which are related to co-ordination and maintenance of effective office procedures and processes. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when controlling confidential information, office stationery and individuals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information pertaining to the smooth operating of an office. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with individuals while coordinating and maintaining effective office procedures and processes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology where possible in the control and maintenance of office stationery. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems where an ineffective office leads to poor productivity and organisational image. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57831   National Certificate: Freight Handling  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  67697   Further Education and Training Certificate: Sport Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49023   National Diploma: Liaison Interpreting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  QCTO 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  49176   Further Education and Training Certificate: Business Systems Operations: End User (ERP)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48889   Further Education and Training Certificate: Hiring Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  49531   Further Education and Training Certificate: Inclusive Education  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  58952   Further Education and Training Certificate: Laboratory Analysis  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2008-08-05  As per Learning Programmes recorded against this Qual 
    Elective  64950   Further Education and Training Certificate: Laboratory Analysis  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50040   Further Education and Training Certificate: Optical Manufacturing Processes  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  59097   Further Education and Training Certificate: Real Estate  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  50560   Further Education and Training Certificate: Small Craft Construction  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2009-08-31  Was MERSETA until Last Date for Achievement 
    Elective  48960   Further Education and Training Certificate: Social Security Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Elective  36436   National Certificate: Local Economic Development  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Advanced Assessments and Training Pty Ltd 
    2. Amabamba Recruitment 
    3. Amandla Obunye Training Academy (Pty) Ltd 
    4. Andebe Training and Skills Development 
    5. AVAX SA 481 CC. T/A Mandisa Development Services 
    6. BDCE 
    7. Benchmark Consultancy 
    8. BPL Academy 
    9. College of Production Technology (Pty) Ltd 
    10. Consultingbybongi 
    11. DB Schenker Logistics Campus MEA Pty Ltd 
    12. Diversity technology Training Institute 
    13. Divine Academy Skills Training 
    14. EDU - FLEET 
    15. Edutraining Business College 
    16. Essential Skills Management 
    17. FBT Consultants CC 
    18. Future Performance Training Pty Ltd 
    19. HR Consultancy and Learning (Pty) Ltd 
    20. Ikusasa Lethu Projects and Training (Pty) Ltd 
    21. INFINITUS TRAINING SOLUTION (PTY) LTD 
    22. Intelligent Africa Marketing & Training 
    23. IQ Skills Academy (PTY) LTD. 
    24. Jobafrik Consulting 
    25. Josmap Training Institute 
    26. Khanyisela College Pty Ltd 
    27. KHARIGUDE SDF SOLUTIONS 
    28. KLM Empowered Human Solutions Pty Ltd 
    29. KVR Training and Business Solutions Pty Ltd 
    30. KweLanga Training (Pty) Ltd 
    31. KZN Business Solutions And HR Management cc 
    32. LEARN247 (Pty) Ltd 
    33. Lewerb Holdings (PTY) Ltd 
    34. LSC Staffing Solutions (Pty) Ltd 
    35. MANCOSA Pty (Ltd) 
    36. Mcanyi Group (Pty) Ltd 
    37. Megro Learning Lowveld 
    38. ML Viljoen Consultants 
    39. Moripe Business Training and Consultants (PTY) LTD 
    40. Nemalale Eagles Consultancy CC 
    41. Neopeo Trading & Projects 
    42. NewBridge Institute PTY Ltd 
    43. Nomatye Funeral Services 
    44. Nowethu Learning Institute cc 
    45. NURTURE NATURE (PTY) LTD 
    46. P and R Development and Training (Pty) Ltd 
    47. Pathways of Purpose Potential Development Centre Pty Ltd 
    48. Pebetse Training and Consulting 
    49. Performance Management Collaborative Africa 
    50. PFIM Trading (Pty) Ltd 
    51. POP Training & Consulting 
    52. Progressive School of Business and Engineering (Pty) 
    53. Propat CC 
    54. Prospect Plus 
    55. Prospen Group Pty Ltd 
    56. Quantum Leap College Pty Ltd 
    57. Regent Business School (Pty) Ltd t/a Regent Business School 
    58. Reyakopele Trading 142 
    59. Rock Lilly Connections Pty Ltd 
    60. ROSHEC (PTY) LTD 
    61. Sezela Training Academy 
    62. Shipping And Transport College Pty Ltd 
    63. Siyakha Learning Pty Ltd 
    64. Siza Nesu Training and Consultants 
    65. Soduko Consultants PTY LTD 
    66. SPINA Consultancy cc Cape Town 
    67. Training Consultant and SD College 
    68. Training Force 
    69. Trilennium 
    70. Triton Express (Pty) Ltd 
    71. Umqondo Consultancy 
    72. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    73. University of Venda 
    74. Varsity Institute of Science &Technology 
    75. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    76. VVM Telecoms 
    77. Wealth in Progress Training (Pty) Ltd 
    78. WHSE Training College (Pty) Ltd 
    79. Workplace and Entrepreneurship Talent Solutions (PTY) LTD 
    80. Yellow Media Publishers (Pty) Ltd 
    81. Yes We Can Consulting Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.