SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Gather and manage information for decision-making 
SAQA US ID UNIT STANDARD TITLE
115823  Gather and manage information for decision-making 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
People credited with this Unit Standard will be able to gather and report on any information in order to enable decisions to be made on the functioning of a business. They will also be able to develop and maintain effective data, gather, network and give feedback on the data gathering process.

The qualifying learner is capable of:
  • Establishing an information-gathering team
  • Identifying information required
  • Gathering and recording information
  • Reporting on information gathered
  • Developing a feedback system 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Computer Literacy at NQF Level 3
  • Mathematical Literacy at NQF Level 4
  • Accountancy and Communications at NQF level 4 or its equivalent

    It is also recommended that the learners demonstrate competence against the following NQF Level 4 Unit Standards:
  • Gather and record business related information
  • Interpret business related information for decision making purposes
  • Inform client of planned process 

  • UNIT STANDARD RANGE 
  • Recording of information will include formal systematic recording and informal recording of incidental information.
  • "Information" refers to raw data as well as processed information. Information includes but is not limited to technical, personal, production, subject matter, competitor, customer, and products and services related issues.
  • Gathering information means that information must be gathered from within and around the SMME environment. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish information-gathering team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Team members are identified based on needs and expectations of the SMME. 

    ASSESSMENT CRITERION 2 
    Goals and objectives, regarding where and how information is to be gathered, are defined in consultation with team members. 

    ASSESSMENT CRITERION 3 
    Team members are assigned clear and separate roles and responsibilities in writing. 

    ASSESSMENT CRITERION 4 
    Rules and responsibilities of team members are identified and described according to company standards and procedures. 

    SPECIFIC OUTCOME 2 
    Identify information required. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Sources and types of information to be gathered by team are identified in accordance with objectives. 

    ASSESSMENT CRITERION 2 
    Guidelines on additional incidental information that might be useful to the team are described and listed according to historical patterns. 

    ASSESSMENT CRITERION 3 
    The format for reporting the information gathered is determined so that the report suits the client and organizational requirements. 

    ASSESSMENT CRITERION 4 
    The time frame for the information gathering and report writing process is clarified to members in writing. 

    SPECIFIC OUTCOME 3 
    Gather information and record information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Sources of relevant information are consulted and relevant information collected and recorded in rough draft format. 

    ASSESSMENT CRITERION 2 
    Information is validated according to established criteria. 

    ASSESSMENT CRITERION 3 
    Relevant information is accurately recorded according to set procedures where applicable. 

    SPECIFIC OUTCOME 4 
    Report on information gathered. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information of high importance is immediately reported according to reporting format to the relevant individual. 

    ASSESSMENT CRITERION 2 
    Regularly required information is reported in accordance with set time frame and format. 

    ASSESSMENT CRITERION 3 
    Information is organised and logically presented in sufficient detail to facilitate decision making by others, according to set format/criteria. 

    ASSESSMENT CRITERION 4 
    Information used in reports is identified by source and date so that it can be validated. 

    SPECIFIC OUTCOME 5 
    Develop a feedback system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Mechanisms for the exchange of information are developed that suit all parties involved. 

    ASSESSMENT CRITERION 2 
    Urgent information is shared as soon possible according to specified time frames with the relevant team member. 

    ASSESSMENT CRITERION 3 
    Team members are informed of information that has proved useful for the purpose at hand through an oral report back and in writing if necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Information gathering processes, procedures and principles
  • Methods and techniques for report writing
  • The various levels of confidentiality used in business
  • Principles and practices for communicating confidential information 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by utilising creative thinking processes to gather and analyse information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others by actively participating in the data processing team. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities in order to carefully record the gathered information to ensure accuracy and detail. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to distinguish between useful, relevant information and useless information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders in the data gathering processing team. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to gather, record and analyse information regarding the SMME. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems by seeing the relevancy of seemingly unimportant information to the SMME and advice to be provided and its impact on the effectiveness of the business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts in a diverse team of people in the data gathering and processing processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48886   National Certificate: Business Advising  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2010-11-11  Was SERVICES until Last Date for Achievement 
    Core  58394   National Certificate: Film and Television Production  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  97228   National Certificate: Paralegal Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2021-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58883   National Certificate: Fluid Power  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MERSETA 
    Fundamental  58395   National Certificate: Project Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Fundamental  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Fundamental  66189   National Certificate: Quality Management Systems  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Fundamental  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  49709   National Certificate: Criminology  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  57714   National Certificate: Marine Pilotage  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49710   National Diploma: Development Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. ABA Sebenzi 
    3. About Survival Consulting Agency 
    4. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    5. AFRIC POLICING INSTITUTE 
    6. Afriwealth Consulting 
    7. AfroXpert Performance Developement cc 
    8. Aldabri 106 Institute for Quality (Pty) Ltd 
    9. Amabamba Recruitment 
    10. AVAX SA 481 CC. T/A Mandisa Development Services 
    11. Avenida (Pty) Ltd 
    12. Bantubanye Skills 
    13. Big Fish School of Digital Filmmaking (Pty) Ltd 
    14. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    15. Break The Chains Development Services 
    16. Breakeven 59(PTY) Ltd 
    17. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    18. Buena Vista Learning Academy 
    19. Business Consulting 
    20. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    21. CTAM Training and Consulting 
    22. CTC College(PTY) LTD. 
    23. Department Of Justice (head Office) 
    24. Development Bank of Southern Africa (DBSA) 
    25. DialNx Consultants 
    26. Ditirelo Skills Development Services 
    27. DITSELA LABOUR INSTITUTION 
    28. EKURHULENI EAST TVET COLLEGE 
    29. EKURHULENI WEST TVET COLLEGE 
    30. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    31. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    32. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    33. Eskilz College (Pty) Ltd 
    34. Ethembeni Multi Service Enterprise (Pty) Ltd 
    35. Faranang Marketing 
    36. FILM Mentorship & Training 
    37. Footprint Media academy Pty ltd 
    38. GOLDFIELDS TVET COLLEGE 
    39. Growth Management Consulting 
    40. Gudlhuza Development Solutions cc 
    41. Hamonate Consulting 
    42. HDPSA 
    43. HJN POLOKWANE BRANCH PTY LTD 
    44. HJN PROTORIA BRANCH 02 
    45. HJN TRAINING CC 
    46. Hlaniki Investment Holdings 
    47. Hlombe and Associates 
    48. IALE School of Advanced Learning Education 
    49. IFIHLILE TRAINING ACADEMY GAUTENG 
    50. Ikhwezi Training Institute (Pty) Ltd 
    51. Inafrica General Trading Pty LTD 
    52. INSTITUTE FOR PROFESSIONAL LEGAL TRAINING 
    53. IQ Skills Academy (PTY) LTD. 
    54. Jabulane Training & Development 
    55. Josmap Training Institute 
    56. Kairos Training College 
    57. KALIDEEN MANAGEMENT SERVICES 
    58. Kamanga Skills Projects 
    59. Kernel Management and Consulting (PTY) LTD. 
    60. Kgolo Institute 
    61. KOKANO PROJECTS PTY LTD 
    62. Leap Projects 
    63. Leronsa Trading Enterprise 
    64. Lewerb Holdings (PTY) Ltd 
    65. Lip Holding (pty) LTD 
    66. LWAZI ACADEMY OF LEARNING 
    67. Mafamawethu Consultants 
    68. Mahloko Training, Auditing Services and other Projects 
    69. Mamuhle Academy 
    70. Management College of Southern Africa (MANCOSA) 
    71. Mangalani Business Enterprises 
    72. MAS SAFE SECURITY CC 
    73. Mass Computer Training And Printers 
    74. Matsila Holdings 
    75. MIDRAND TRAINING ACADEMY PTY LTD 
    76. MML Consulting CC. 
    77. MTK Corporate Solutions 
    78. MUHANGWENE DEVELOPMENT ENTERPRISE 
    79. Myeza Trading Enterprise 
    80. Nemalale Eagles Consultancy CC 
    81. NJ & L Trading Enterprise CC. 
    82. NKANGALA TVET COLLEGE 
    83. Nkqubela Community Developers 
    84. NS Global Academy 
    85. ORBIT TVET COLLEGE 
    86. OXY TRADING 735 CC 
    87. Paseka Business Enterprise 
    88. Philani Solutions 
    89. PMA Holdings (PTY ) LTD. 
    90. Power Rush Trading 170 CC. 
    91. Princetop Corporative Training (Pty) Ltd 
    92. Pro Jentibus Sports Development NPC 
    93. Pulakgadi Training Consulting CC 
    94. RAMAZWI SECURITY SERVICES CC 
    95. Regent Business School (Pty) Ltd t/a Regent Business School 
    96. RESISA LOGISTICS 
    97. RI A LINDA SECURITY SOLUTIONS 
    98. SA LAW SCHOOL DURBAN 
    99. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    100. Sebenzisanane Human Capital 
    101. SHAMARIAH SECURITY AND TRAINING 
    102. SIYANIVIKELA SECURITY SERVICES 
    103. SNAP SOLUTIONS NETWX PTY LTD 
    104. South African ABET Development Agency SAADA 
    105. South African Film Institute 
    106. Success Skills Development and Training Pty Ltd 
    107. T Mabuya & Associates (Pty) Ltd 
    108. Tachfin Holdings 
    109. Talent Sculpture 
    110. Thuto-Boswa Education and Training Solution 
    111. Tovani Traiding 299 
    112. Tshisimani Holdings (PTY) Ltd. 
    113. Tshwane South Public FET College - Central Office 
    114. TSHWANE SOUTH TVET COLLEGE ATTERIDGEVILLE CAMPURS 
    115. TSHWANE SOUTH TVET COLLEGE ODI CAMPUS 
    116. TSHWANE SOUTH TVET COLLEGE PRETORIA WEST CAMPUS 
    117. Umfolozi FET College 
    118. Umqondo Consultancy 
    119. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    120. University of Venda 
    121. Vicmat Consultants 
    122. Ya Hina Management Consulting and projects 
    123. YAB Business Solutions (Pty)Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.