SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    18. Anchor Africa Professional Training (Pty) Ltd 
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    56. Edutrac (Pty) Ltd 
    57. Emanzini Staffing Solutions cc 
    58. Empilweni Management Solutions cc 
    59. Ethekwini Fire And Disaster Management Services 
    60. Ethekwini Municipality Emergency Services Training Department 
    61. Everest Leadership cc t/a EL International 
    62. Evers Xcellence Management Consulting (Pty) Ltd. 
    63. Exousia Skills Academy 
    64. Experiential Technologies (Pty) Ltd 
    65. Fachs Business Consulting and Training 
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    67. Fundani School of Thought (pty) Ltd 
    68. Future Discovery Training Academy 
    69. Future Leaders Youth Trading 
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    72. Global-FM School for Facilities Management (Pty) Ltd 
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    74. GOLDBERG DE VILLIERS EN MYBURGH (Pty) Ltd 
    75. Gravitazz Consulting 
    76. Greenchild Project 
    77. Growth Management Consulting 
    78. Hamonate Consulting 
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    80. Health Science Academy 
    81. Healthy Living Consulting (PTY) LTD 
    82. Higher Grade Solutions 
    83. HR Consultancy and Learning (Pty) Ltd 
    84. HYDE PARK BUSINESS SCHOOL HPBS (PTY) LTD 
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    86. Ignite Training Academy 
    87. Ikhwezi Management and Training Institute cc 
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    90. Imsimbi Training (Pty) Ltd 
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    97. Izwelethu Black Diamond 
    98. Jan for J (Pty) LTD 
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    108. Kgakishe Trading And Projects (Pty) Ltd 
    109. Kgotla Trading Enterprise 
    110. Khanya Information and Development Consulting 
    111. KHARIGUDE SDF SOLUTIONS 
    112. KHWEZI DEVELOPMENT (PTY) LTD 
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    116. KTSC (Pty) Ltd. 
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    118. Kuyakhula Development Initiatives 
    119. Leap Entrepreneurial Development (Pty) Ltd 
    120. Learning and Performance Academy 
    121. Leronsa Trading Enterprise 
    122. Letlhokoa Management Services Cc 
    123. Limba Holdings 
    124. LNR Training and Development (Pty)Ltd 
    125. LSC Staffing Solutions (Pty) Ltd 
    126. Lulwandle Training Consultants 
    127. Lumiere Holdings 
    128. M.I.C. Training And Development 
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    130. Makana Empire 
    131. Makaota Training Consultants 
    132. Mamuhle Academy 
    133. Manzikazi Training and Development (Pty) Ltd 
    134. Marematlou Training Institute 
    135. Mashmp Holdings 
    136. MASM Trading Enterprise (Pty) Ltd 
    137. MASS COMUTER TRAINING AND PRINTERS 
    138. Mcanyi Group (Pty) Ltd 
    139. MDCS Skills Academy (PTY) LTD 
    140. Metheho Leadership Academy Pty Ltd 
    141. Mikyle Consulting CC 
    142. Mila Cleaning Services (Pty) Ltd 
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    144. Milzet Holdings (Pty) Ltd 
    145. Mimosa Business Consultants 
    146. Mind Capital Solutions (Pty) Ltd 
    147. Mind the Gap Solutions (Pty) Ltd 
    148. Mintirho Development Services 
    149. MK PEOPLE SKILLS (PTY) LTD 
    150. ML Viljoen Consultants 
    151. Mml Consulting Cc. 
    152. MOBILE INVENTORY COLLATION 
    153. Mod-Mosh Projects And Consulting (Pty) Ltd 
    154. Monepe Holdings Pty Ltd 
    155. Moripe Business Training and Consultants (PTY) LTD 
    156. Mortarboard Training Solutions 
    157. Moseki Consulting Engineering Training & Development (Pty) Ltd 
    158. MTHENGENYA & ASSOCIATES 
    159. MUST Graduate Academy 
    160. NATFIN HOLDINGS (PTY) LTD 
    161. Nedbank Ltd 
    162. Nemalale Eagles Consultancy Cc 
    163. NewBridge Institute PTY Ltd 
    164. Nimico (Pty) Ltd 
    165. NS Zonke Management Consultants 
    166. NTI College 
    167. Ntsangalala Business Enterprise 
    168. Octomate Education Pty Ltd 
    169. Omeida Trading 105 
    170. Optimum Learning Technologies (Pty) Ltd 
    171. Ordon Trading 18 cc 
    172. Organisation Development International (Pty) Ltd 
    173. Osolwazi Further Education And Training 
    174. Pappilon Life and Business Coaching (Pty) Ltd 
    175. Pathways of Purpose Potential Development Centre Pty Ltd 
    176. Peakford Management Consulting 
    177. Peoplewise Business Solutions cc 
    178. Performance Development Group 
    179. Petra Institute of Development 
    180. Phezulu Worx 
    181. Phiwokuhle Projects cc 
    182. PINNACLE SKILLS EVOLUTION (Pty) Ltd 
    183. Pioneer Business Consulting 
    184. PMV Business Solutions Pty Ltd 
    185. POP Training & Consulting 
    186. Power of Process Pty Ltd 
    187. Praxis Training and Consultancy (PTY) LTD 
    188. Primeserv Corporate Solutions (Pty) Ltd 
    189. Prior Learning Centre 
    190. PROEXPERT TRAINING 
    191. Progressive School Of Business And Engineering (Pty) 
    192. Propat CC 
    193. Ptdev (Pty) Ltd 
    194. PURE LEADERSHIP INSTITUTE (PTY) LTD 
    195. Qabuka-Vuka Development Trading 
    196. Qeda Higher Training Institute 
    197. Quality Solutions 
    198. Rantsane Mario Training Solutions 
    199. Ratomac Trading Consultants (Pty) Ltd 
    200. Royalty Training Institution (PTY) LTD 
    201. Rthu Energy And Logistics (Pty) Ltd 
    202. SA CAMPUS ON THE GO 
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    205. Sebenzisanane Human Capital 
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    208. SESTO (Pty) Ltd 
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    247. Umtha Strategy Planning and Development Consultancy (Pty) Ltd. 
    248. University Of Business Excellence(Pty)Ltd 
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    252. Vhutshilo Health And Training Organisation 
    253. Vicmat Consultants 
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    255. Vinton Consulting Group (Pty) Ltd. 
    256. Vumilia Africa Group 
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    259. World Pace Development And Training Institute 
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    261. Yenza Umehluko/Make a Difference 
    262. Your Human Resources Solutions 
    263. Zealot Business College 
    264. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.